Business
UK retail giant upgrades profits forecast amid cost-of-living concerns
High street giant Next has once again elevated its profit forecast, expressing strong confidence ahead of the pivotal Christmas trading season and seemingly dismissing broader worries about consumer finances.
The positive announcement saw shares in the retailer, which operates around 900 stores across the UK, surge on Wednesday morning.
Regarded by many as a crucial barometer for the health of the British high street, Next now projects full-price sales to increase by approximately 7 per cent in the quarter concluding in January.
This marks a significant upgrade from its earlier guidance of 4.5 per cent. However, this revised projection still indicates a modest deceleration when compared to the previous quarter, with the company also anticipating a slight easing in overall UK sales growth.
The upgraded outlook follows a robust period where total full-price sales climbed by 10.5 per cent in the 13 weeks to 25 October, year-on-year.
In the UK, sales were up 5.4 per cent over the quarter, with a 7.8 per cent online increase partly offset by a 2 per cent increase across its shops, surpassing its expectations amid recent warnings over the consumer backdrop.
Meanwhile, overseas sales shot 38.8 per cent higher for the quarter.
Next told investors it expects to deliver a pre-tax profit of around £1.135 billion for the year to January, as it hiked its guidance by around £30 million.
This is the latest profit upgrade from the business, after it also raised expectations in July.
Julie Palmer, partner at Begbies Traynor, said: “Next has once again proven why it’s the gold standard in UK retail.
“With guidance lifted and healthy sales growth both at home and abroad, the retail giant’s winning formula of tight cost control, effective stock management and a well-balanced online and store offer is clearly paying off.
“At a time when many retailers are feeling the squeeze from rising costs, weak consumer confidence and uncertainty around the next Budget, Next appears largely immune to such pressures.”
Getty ImagesInsurers need to do more to improve how they handle claims and make it clearer to customers what their policies cover, the UK’s finance regulator has said.
The Financial Conduct Authority (FCA) was responding to a “super-complaint” by consumer group Which? about the home and travel insurance sectors.
The regulator acknowledged some problems needed addressing, and said it would expand its scrutiny of how claims are processed and how clear policies are to customers.
Consumer groups said the FCA must follow this up with strong action and see it as a first step to fundamental reform.
A super-complaint is rare, and only used by consumer groups when they believe a large number of people are being significantly harmed by practices across a particular sector.
Consumer group Which? had argued that the home and travel insurance sectors were “broken”. It said that in some cases making a claim to an insurance company could be a worse experience than the distress of the original incident.
The super-complaint was based on three areas of concern. The first was the way that claims are handled, with many being outsourced by insurers to specialists.
The second was the sales practices of insurers, which the consumer group argued were inappropriate and led to widespread confusion over what was covered in a policy.
Finally, it accused the FCA, as the regulator, of failing to provide an appropriate degree of protection for consumers.
Getty ImagesMillions of people across the UK take out insurance policies they hope they will never need to draw on.
Some 22 million home insurance policies were in force last year, with consumers paying more than £7bn in premiums. During the year, consumers made almost 900,000 claims, with insurers paying out a total of £3.2bn.
There were more than 6.8 million travel insurance policies, with premiums of £1.2bn paid last year. Some 600,000 claims led to payouts of more £400m.
But Which? highlighted that acceptance of claims and subsequent payouts were much less likely among home and travel insurance than motor and pet policies.
The FCA found that in 2024, 99% of motor claims were accepted, compared with 80% of standalone single trip travel claims and 74% of home content-only claims.
The regulator said that this, in part, reflected the lower levels of understanding among consumers of what their insurance policy covered.
Graeme Reynolds, director of competition at the FCA, said the regulator would “expand our existing workplan” to ensure improvements to the claims process and consumer understanding of their cover.
“We will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,” he said.
The Association of British Insurers (ABI), which represents companies, said the improvements demanded by the FCA were “a top priority” for the sector.
The FCA said it had already addressed various areas of concern in the sector, but consumer groups – including Which? – said more action was needed.
Rocio Concha, Which? director of policy and advocacy, said the FCA must now bring about meaningful change for consumers.
“These issues have been allowed to fester for years, so the FCA must now seize the opportunity to take strong action to stamp out widespread bad practice and issues with how the markets are working,” she said.
James Daley, managing director of consumer group Fairer Finance, said: “The [FCA] response is unlikely to be sufficient to get to grips with the many and growing problems in this sector.
“The insurance market is caught in a race to the bottom on price – leading to the hollowing out of products, as well as poorer claims experiences.”
Mahindra’s New Tata Sierra Rival SUV: Mahindra has several new models lined up, including petrol, diesel, hybrid and electric SUVs across various segments. One of the most talked-about upcoming products is a new midsize SUV that will take on the Hyundai Creta and Tata Sierra. Mahindra has not officially shared product details yet. Still, this new SUV is expected to carry the XUV badge. It will likely be built on Mahindra’s new NU_IQ modular platform. This platform supports ICE, hybrid and electric powertrains. That gives the brand a lot of flexibility for future models.
Reports suggest this Sierra rival could be the production version of the Vision S concept. Mahindra showcased this concept on Independence Day earlier this year. Some reports also hint that the final model might join the Scorpio family lineup.
The Vision S concept has a bold design. At the front, it gets Mahindra’s Twin Peaks logo and triple vertical LED lights on either side. The headlamps have an inverted L shape. The bumper looks sporty and houses radar and parking sensors. A raised bonnet and pixel-style fog lamps add to the tough look.
From the side, the SUV looks off-road ready. It has a tall stance, massive cladding and wheel arches, and large 19-inch wheels with red brake calipers. The concept even shows a jerry can and a side ladder. Some of these features may not make it to the final version or could be offered as accessories.
At the rear, the concept gets inverted L-shaped tail-lamps, pixel lighting on the bumper and a spare wheel mounted on the tailgate. Inside, the Vision S shows a modern cabin. It has a new steering wheel with Vision S branding, a large touchscreen with NU UX software, wireless phone connectivity and a panoramic sunroof.
The cabin uses dual-tone upholstery across seats, doors and dashboard. The visible fuel cap suggests an ICE setup. The production version is expected to come with petrol and diesel engine options. Mahindra’s new Sierra rival is likely to hit the market around 2027.
AI technology and gaming launches have helped drive higher sales for electronics retailer Currys, which also hailed a recovery of its Nordics arm.
The company said its financial performance was improving despite a “muted” consumer environment and “unhelpful” cost pressures.
It reported revenues totalling £4.2 billion for the six months to November, up 4% when compared like-for-like with the same period last year.
Adjusted pre-tax profits more than doubled to £22 million year-on-year.
In the UK and Ireland, where Currys has almost 300 shops, computing was the strongest category for sales with AI technology and new games leading the charge.
It also highlighted surging demand for smaller categories like gaming accessories, emerging technology like health and beauty innovations, and a 12% jump in the sale of Windows laptops.
Mobile products sold well over the half-year, with its mobile network brand iD increasing its share of the wider market, the firm said.
But it reported a dip in the sale of consumer electronics, including TVs and speakers, which the retailer attributed to there being a spike in demand last year during the men’s Euro 2024 football tournament.
Chief executive Alex Baldock said it was “pleasing that strong top-line growth is translating into improved profitability”.
But he added: “In the UK and Ireland, the consumer environment is more muted, and cost headwinds are unhelpful.”
Currys said profits in the UK were being weighed down by increases to the national minimum wage and employer national insurance contributions, from last year’s autumn budget.
These cost increases were not being fully offset by savings it has been striving to make across the business.
Nevertheless, Currys hailed an improved performance for its Nordics arm after launching a turnaround for the struggling business.
Revenues increased by 4% on a like-for-like basis for the region, which has more than 400 stores both owned and franchised, and earnings grew.
Shares in Currys jumped by about a 10th in early trading on Thursday.
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