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Govt to amend laws to enforce digital payment solutions | The Express Tribune

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Govt to amend laws to enforce digital payment solutions | The Express Tribune


Standing committee supported the government’s proposal to impose 17% tax on high-efficiency irrigation equipment. PHOTO: REUTERS

The government is drafting a comprehensive legal package to amend existing laws and empower local governments and provincial authorities to enforce the availability of digital payment solutions at business and retail outlets as part of its push towards a cashless economy.

According to sources in the Ministry of Finance, the draft legal package is being developed to amend the Payment Systems and Electronic Fund Transfers Act, 2007, to make it mandatory for all businesses to offer at least one digital mode of payment – including QR code facilities. The proposed amendments will also authorise local governments to ensure compliance and enforcement.

The bylaws and regulations of the Capital Development Authority (CDA) and Islamabad Capital Territory (ICT) are also being revised to mandate and enforce the availability of digital payment acceptance solutions at all business and retail outlets within their jurisdiction.

Similarly, the provincial governments will be required to amend their respective laws, rules, and regulations – or enact new Digital Payment Acts – to make the availability of digital payment systems mandatory for retailers and service providers operating in their areas.

In the interim, local governments and regulatory authorities have been directed to issue notifications mandating the installation of digital payment acceptance facilities at retail outlets under their jurisdiction.
Sources said that Sui Southern Gas Company (SSGC) and Sui Northern Gas Pipelines Limited (SNGPL) have already started printing Raast QR codes on their consumer bills. The two utilities together serve 10.74 million customers, with total annual collections amounting to Rs384.91 billion. So far, more than 21,400 consumers have paid their gas bills through Raast QR codes, amounting to Rs51.8 million in payments.

Similarly, 10 out of 11 electricity distribution companies (DISCOs) have begun printing Raast QR codes on all consumer bills, except credit bills. The remaining DISCO – Tesco – has also signed the Raast agreement for QR enablement. To date, more than 27,900 consumers have paid their electricity bills using Raast QR codes, amounting to Rs128 million in transactions.

The total consumer base of all DISCOs stands at 35 million, with yearly collections of around Rs4 trillion. Training sessions for utility companies were conducted in collaboration with the State Bank of Pakistan (SBP) and Karandaaz on August 21, 2025.

The National Database and Registration Authority (NADRA) has launched Raast QR payments at its service centres and within its mobile application. A total of 949 NADRA centres nationwide have been enabled for Raast QR payments, and the feature has also been integrated into the PAK ID app, which currently has 10.7 million users.

Raast QR codes are now printed on QMatic service tokens to enable quick and easy payments. As a result, cashless transactions at NADRA facilities have increased significantly, rising from 66% to 76% by October 2025. From August 15 onwards, more than 161,334 transactions have been conducted through Raast.

Currently, Raast QR payments account for 10% of all cashless transactions and 13% of daily applications processed through the PAK ID mobile app, which is also integrated with Raast and other digital payment platforms. The total yearly potential for digital collections through this system is estimated at Rs28.47 billion, with a consumer base of approximately 27.2 million.

Islamabad has already taken the lead by mandating digital payments at retail shops. Under the CDA’s administered region, the Directorate of Municipal Administration has required all businesses operating under trade licences to offer digital payment options.

A Merchant Acquisition Committee has been established to periodically review progress and ensure implementation. The CDA has also mandated the display of Raast QR codes for digital payments at all retail outlets in Islamabad.

To date, a total of 38,819 retail stores have been enabled through partner banks to accept payments via Raast QR codes. The CDA has engaged multiple banks to facilitate this process, with 12 banks currently participating in the initiative.



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Just Eat and Autotrader among five firms under investigation over online reviews

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Just Eat and Autotrader among five firms under investigation over online reviews



Food delivery giant Just Eat, funeral firm Dignity and motor platform Autotrader are among five firms under investigation by the UK’s competition watchdog as part of its crackdown on fake and misleading online reviews.

The Competition and Markets Authority (CMA) said it had launched probes against the companies – also including customer review and feedback firm Feefo and Pasta Evangelists – to see whether consumer laws have been broken.

Since April last year, companies have been banned from certain tactics around online reviews under law, such as fake posts, paid-for reviews that are not clearly marked as incentivised, as well as for hiding negative feedback.

Sarah Cardell, chief executive of the CMA, said: “Fake reviews strike at the heart of consumer trust – with many of us worrying about misleading content when looking at reviews online.

“With household budgets under pressure, people need to know they’re getting genuine information – not reviews or star ratings that have been manipulated to push them towards the wrong choice.

“We’ve given businesses the time to get things right. Now we’re deploying our new powers to tackle some of the most harmful practices head on.”

The CMA said it was looking into whether Just Eat’s ratings system had inflated some restaurant and grocer star ratings, giving a misleading picture of quality.

For Autotrader and Feefo, the CMA is investigating whether a number of one-star reviews – moderated by Feefo, which handles reviews for the new and used car site – were hidden on the platform and did not count towards the star ratings.

Dignity is under investigation by the CMA into whether it asked staff to write positive reviews about the firm’s crematoria services.

And artisan fresh pasta chain Pasta Evangelists is being probed over allegations it offered customers discounts for leaving five-star reviews on delivery apps without this being disclosed.

If the CMA finds the firms have broken the law, it can order them to change their practices and fine them up to 10% of their annual global sales.

An Autotrader spokesperson said: “We endeavour always to operate as a responsible and compliant business and will co-operate fully with the CMA’s investigation.”

It comes after the CMA recently secured commitments from Google and Amazon to beef up their systems to identify and remove fake reviews.

Amazon last June agreed to put in place “robust processes” to quickly detect and remove fake reviews alongside sanctions for rogue sellers and businesses after an investigation by the CMA to curb the customer hazard.

The tech giant said it would sanction businesses that boost their star ratings via bogus reviews or catalogue abuse, including bans from selling on the website, while users could also be banned for posting fake reviews.

Consumer group Which? welcomed the investigations and said the CMA must “get tough” on firms found to be breaking the law with reviews.

Sue Davies, head of consumer rights policy at Which?, said: “Investigations are a welcome first step, but enforcement will be key – the regulator must be prepared to get tough, use its powers and issue serious fines if these companies aren’t playing by the rules.”

The CMA said it swept more than 100 review publishers as part of the clampdown and sent advisory letters to 54 firms to improve their compliance with the law, with 90% having made changes in response and 75% telling the watchdog they better understood the rules.



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Australia fuel crisis: Panic buying prompts PM to reassure nation over fuel supply

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Australia fuel crisis: Panic buying prompts PM to reassure nation over fuel supply



Anthony Albanese says nation’s supply remains “secure” amid reports of panic buying and shortages.



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Meta and YouTube found liable in social media addiction trial

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Meta and YouTube found liable in social media addiction trial



A woman has been awarded $6m in a verdict that could have implications for hundreds of other cases in the US.



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