Companies that pay ransom demands to cyber criminals in the hope of restoring their IT systems may be at risk of greater negative publicity than those that refuse.
An initial analysis of data seized by the National Crime Agency (NCA) in the takedown of the LockBit ransomware group suggests that the best way to avoid bad publicity may be to refuse to pay up.
Max Smeets, author of the book Ransom War, was given supervised access to data on LockBit 3.0 seized by the NCA during Operation Chronos, which took down the LockBit ransomware operation, and examined leaked data from LockBit 4.0.
Smeets compared press reporting of 100 companies that paid ransomware with reporting on 100 companies that refused to pay.
“It turns out that you are more likely to have a story written about you if you have paid than if you have not paid,” he said in an interview with Computer Weekly.
Smeets’ conclusions fly in the face of claims by criminal ransomware gangs that companies that pay up can avoid bad publicity. He calls it the Streisand effect, whereby in paying a ransom to avoid publicity, companies end up attracting the very publicity they are trying to avoid.
You are more likely to have a story written about you if you have paid [a ransom] than if you have not paid Max Smeets, ransomware expert
Law enforcement has long argued that companies should not pay ransom fees because it supports the ransomware ecosystem and there is no guarantee that they will get their data back.
“What the data also suggests is that you also shouldn’t pay if you are afraid of public exposure,” said Smeets, speaking to Computer Weekly at the Black Hat security conference in London.
The art of the bad deal
Smeets’ analysis also revealed just how ill-prepared many organisations were when negotiating ransomware payments with LockBit’s criminal affiliates.
Some companies told crime gangs upfront that they were desperate to get their data back as they had no backups, putting them instantly on the back foot in negotiations.
Others tried unsuccessfully to win sympathy with the hackers by claiming that they couldn’t afford to pay the ransom, or that they served the local community.
Smeets also found that some victims had sent ransomware gangs copies of their insurance documents to show how much they could afford to pay.
Ransomware victims that pay up are more likely to hit the headlines than those that refuse
His findings show that companies need to be better prepared for ransomware negotiations if the worst happens.
“There is a major opportunity, especially for small and medium-sized enterprises, to become better in understanding how to engage with these criminals without making extreme and obvious mistakes,” he said.
LockBit’s criminal affiliates follow a standard playbook for negotiating ransom payments, which typically involves demanding an initial ransom, offering to decrypt two files for free, and threatening to leak data if organisations don’t pay up.
Smeets found that the criminal groups have so many victims that they don’t spend time analysing the data they capture to look for compromising material that could push up the value of a ransom demand – they are more interested in the next victim.
If companies don’t pay up within a few weeks, affiliates may be inclined to assume that their victim’s lack of desperation may mean their ransomware attack did not cause much damage. They may be willing to accept smaller payments in return for an agreement not to publish the hacked data.
The trust paradox
Ransomware groups like LockBit deceive and steal, but somehow have to convince victims that they are trustworthy enough to restore their data in return for a ransomware payment, so reputation matters.
Operation Chronos not only destroyed the infrastructure of LockBit, but also destroyed its reputation, Smeets’ research shows.
In February 2024, the international police operation seized LockBit’s servers, its administrative hub, its public-facing website and its internal communications.
“The NCA not only went after their technical infrastructure, but also tarnished their reputation by disclosing their lies,” he said.
For example, the group said it would ban the affiliates that hit a children’s hospital in Toronto – it didn’t, said Smeets. LockBit also promised to delete victims’ data from its servers if they agreed to pay, but often didn’t.
When criminal gangs attempted to revive LockBit in December 2024, its reputation had been irretrievably damaged.
Before Operation Chronos, between May 2022 and February 2022, 80 affiliates of LockBit 3.0 received ransomware payments.
LockBit 4.0, an attempt to resurrect the ransomware operation after the police take-down, only received eight ransomware payments between December 2024 and April 2025, according to Smeets’ research.
“LockBit is so tarnished that even if it can put up its infrastructure again, it’s a shadow of its former self,” he said.
Operation Chronos could form a blueprint for future ransomware takedowns by destroying not just the infrastructure but also the reputations of ransomware gangs.
Smeets hopes to conduct further research into the relationship between paying ransoms and negative press coverage to test his initial findings.
Looking for an all-in-one soundbar that sounds as big as it looks? Sennheiser’s Ambeo Max uses its oversized body to produce beefy, enveloping sound, and right now you can grab it for just $2,000 at Best Buy, a sizable $1,000 markdown from the usual list price. It’s one of our favorite standalone premium soundbars, particularly if you don’t want to deal with an exterior subwoofer but still want bigger bass than you’re likely to find on smaller options.
While it might be a bit larger than your average soundbar, Sennheiser uses the space well, packing a ton of functionality and drivers into the less-than-compact body. There are both full-range and 1-inch tweeters combined in every conceivable direction, and the result is an impressive reproduction of true spatial audio, something few other standalone bars can claim. As a result, it also has an impressive low-end, with bass that doesn’t rival dedicated subwoofers, but comes really close for how much simpler the setup process will be.
The larger footprint also allows for a huge number of inputs, more than you’re likely to find on those tiny soundbars that slide under your screen. In addition to an HDMI 2.1 output with eARC, you’ll get three HDMI inputs with 4K pass-through at 60Hz, USB, Ethernet, and optical audio. There are even RCA ports in case you want to hook this up to your turntable. There’s also a dedicated subwoofer output, in case you decide you want to add one to your setup down the road, giving you a ton of options should you decide to put the Ambeo Max at the center of your home audio setup.
On Thursday, hours-long security lines snaked through New York City’s LaGuardia Airport. The wait was far from the longest in the country—George Bush International Airport in Houston reported three and a half hour lines. Over a month into a partial government shutdown that has left some Department of Homeland Security (DHS) employees working without pay, Transportation Security Administration (TSA) agents are calling in sick or leaving work en masse, leading to travel chaos around the US. The Trump administration’s solution? Send Immigration and Customs Enforcement (ICE) agents in.
ICE agents were deployed to at least 14 airports on Monday, ostensibly in an effort to speed up security lines—and five days into ICE’s incursion, airport employees are infuriated. The ICE agents, Transportation Security Officers (TSOs) who work for the TSA tell WIRED, don’t have the proper certification and training to perform many of tasks that might truly speed up security lines. The TSA employees say they’re frustrated by the situation—and worried about what it might mean for their future.
ICE agents have been spotted walking in packs, patrolling security lines and baggage areas. They have been seen giving directions to lost passengers, photographed distributing mini water bottles to those waiting in line, and, more often than not, standing around and appearing to do very little. “ICE are here and they’re doing literally nothing to help,” passengers in a security line overheard one airline worker complain on Wednesday at John F. Kennedy airport in New York.
The Atlanta Journal-Constitution reported that some passengers stuck in line spotted ICE agents being trained to check passenger IDs and boarding passes. In a hearing in front of the US House Committee on Homeland Security on Wednesday, TSA acting head Ha Nguyen McNeill said that “the travel document checker function is one of the nonspecialized screen functions of the TSA,” and said ICE agents are being trained to conduct checks.
TSOs say ICE’s presence is frustrating to those working without pay—especially because ICE agents are being paid. “If you want to bring a tactical force into an environment where it’s required to have customer service and a mindset where you know what you’re doing, how to identify something that might be suspicious—they don’t have that training,” says Hydrick Thomas, a security officer and the president of AFGE Local 2222, which covers New York and New Jersey airports.
Security officers say they’re concerned for their coworkers, who, thanks to last fall’s government shutdown, haven’t received a steady paycheck for half of the fiscal year. Agents are worried about paying for rent, mortgages, gas, and childcare. Food banks have stood up drives in several airports, including those in Houston, North Carolina, and San Diego. In Knoxville, Tennessee, airport authorities are accepting donations for employees at a Delta Airlines counter. Eleven percent of airport checkpoint employees called out on Tuesday, compared to four percent pre-shutdown, a federal official testified to Congress on Wednesday morning. Some airports, including those in Houston, Atlanta, New Orleans, and New York’s John F. Kennedy, have seen daily callout rates higher than 35 percent. More than 480 TSA screeners have quit since the shutdown began in February, the agency says.
Long term, security officers say they’re concerned that the federal government plans to replace them with other federal agents, including ICE agents, or private sector employees. One mentioned Project 2025, a blueprint for the second Trump administration published by the conservative Heritage Foundation, which advocates for privatizing TSA altogether.
“A part of the American dream that I was sold was that working for the government was honorable and stable,” Carlos Rodriguez, a security officer and a AFGE TSA Council 100 vice president representing airports Northeastern airports from New Jersey to Vermont. “But this is not honorable or stable at this moment.”
Right now, a partial government shutdown has meant that thousands of Transportation Security Administration (TSA) workers have not been paid for several weeks, causing many to call out of work or quit. That has meant long security lines—more than three-hour waits—ensuing chaos at airports around the country. It’s unclear how long this mess will last, so it’s worth thinking about other options.
Flights are also expensive and hard on the environment. If you can take a bus, train, or ferry to your destination, why shouldn’t you? These travel search apps help you find routes and prices so you can compare them and make the best decision.
Wanderu
Best for Buses and Trains in the US and Canada
In the US and Canada, Wanderu is my go-to search aggregator for travel by bus or train (it works in Europe and the UK, too). Wanderu is your classic travel aggregator, looking up the schedules and prices across several bus and train operators, including Amtrak, BestBus, Flixbus, Greyhound, OurBus, Peter Pan, RedCoach, Vamoose, and others.
You see price comparisons at a glance, as well as options for upgraded class fares, departure and arrival times, and the location of each bus and train station, since sometimes you can save a lot of time by choosing one point over another. Filters help you narrow down your results based on your preferences, and you can book right from the app.
Omio
Compares Trains, Buses, Flights With Excellent Summaries
If you aren’t sure whether you want to travel by land or air, head to Omio. Type in your departure point, destination, and the date you want to travel, and Omio finds routes by plane, bus, and train. A concise summary at the top of the search results tells you the lowest fare and how long it will take for each mode of transportation, so you can make an informed decision quickly. Omio also shows whether the fare will be higher or lower if you travel on a different day of the same week, in case your dates are flexible.
Rome2Rio
Includes Comparison for Driving
Rome2Rio compares prices and times for travel by bus, train, flight, and driving yourself, based on estimated fuel costs. It works reasonably well for trips in the US and Canada. Rome2Rio touts itself as being for worldwide travel, though Europe and the UK seem to be its sweet spot. Elsewhere, take the approach of “trust, but verify,” and this app will take you places.
Virail
Compares Buses, Trains, and Flights
Virail is similar to Omio, comparing travel options by train, bus, and flight, with a neat summary of prices at the top of the search results, although it lacks the total travel time. For that, you have to scroll through the results. To book a ticket, Virail sends you to other websites, and you might have to do additional legwork to reserve your seat. It works reasonably well in the US and Canada (in testing, it got a little tripped up in Mexico), and does well for travel in Europe and the UK.
Vivanoda
Includes Flight and Carpool
Vivanoda (website only, no app) is similar to Omio, comparing all your options for getting between two points—and it includes flights, ferries, and carpool/rideshare options when applicable. The site operates out of the European Union and seems to work slightly better for travel in Europe and the UK than in the US and Canada, where it has some holes. (It didn’t find a direct flight between San Francisco and Vancouver, for example, even though there is more than one daily.)
Seat 61
Best Old-School Site for Trains and Bus Info Worldwide
Seat61, also known as The Man in Seat 61 (website only), has an old-school look and some of the best, most reliable information about traveling by bus and rail all around the world. Mark Smith, who runs the site, tells you exactly where in the world he knows about the train and bus routes: The site lists all the countries it covers on the left side, everywhere from Albania to Zimbabwe. He shares timetables, prices, and even includes photos, though his site is not a search aggregator, and you do have to go elsewhere to book. That said, it’s an excellent resource.
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