Tech
M&S parts ways with CTO after cyber attack | Computer Weekly
Marks & Spencer chief digital and technology officer Rachel Higham is to leave the retailer, in the wake of a ransomware attack on its core systems from which it is still recovering.
Higham, who had been in post for less than two years, will be replaced by current retail director Sacha Berendji, according to M&S, which said Higham plans to take a career break.
In an internal memo obtained by specialist retail magazine The Grocer, M&S chief exec Stuart Machin said that having steered the team through “a challenging six months” Higham herself had taken the decision to step back.
“Rachel has been a valued part of the leadership team since joining, building a strengthened digital and technology function, playing a key role over recent months, and laying foundations for the future,” Machin wrote.
“Rachel has been a steady hand and calm head at an extraordinary time for the business, and we wish her well for the future.”
The Scattered Spider attack on M&S crippled the retailers’ systems at Easter after IT teams were forced to take emergency action and pull systems offline.
The high street stalwart was forced to contend with gaps on shelves due to problems with its stock systems, and the suspension of various online services such as click-and-collect. Similar attacks befell Co-op and Harrods at the same time, although these are not thought to have been as severe in their impact.
In M&S’ case, although most of the disrupted services are now back up and running, the financial impact will be long lasting, with the retailer previously saying it expects to be out-of-pocket to the tune of at least £300m.
Traumatic experience
Managing incident response in the wake of a high-profile cyber attack is an intense and difficult job, and IT and security leaders on the frontlines frequently find themselves having to shoulder a certain amount of blame, although there is no indication that Higham and M&S have parted ways amid any negative sentiment.
Nevertheless the psychological impact of experiencing such an incident – particularly when a gang such as Scattered Spider, which has on occasion been known to resort to violent threats against its targets – is not to be underestimated.
Indeed, burnout has become a perennial problem among CISOs and security pros, not helped by the widening scope of both the threat landscape, and the responsibilities linked to the role.
Writing in Computer Weekly in July, Tim Grieveson, CSO at ThingsRecon, said: “The CISO and security leader role has been stretched as they become accountable and responsible for more assets, processes and capabilities critical for business operations.
“The more critical cyber security becomes to business continuity, customer trust, and regulatory compliance, the more the CISO role is being morphed beyond recognition, and we’re approaching breaking point,” he said.
Describing the impact of the M&S cyber attack before a parliamentary committee in July, the retailer’s chairman Archie Norman said: “It’s fair to say that everybody at M&S experienced it.
“Our ordinary shop colleagues [were] working in ways they hadn’t worked for 30 years, working extra hours just to try to keep the show on the road. Let aside our tech colleagues, for a week, probably, the cyber team had no sleep.
“It’s not an overstatement to describe it as traumatic,” said Norman.
Computer Weekly contacted M&S seeking further comment but the organisation had not responded at press time.
Tech
Meta and TikTok to obey Australia under-16 social media ban
Tech giants Meta and TikTok said Tuesday they will obey Australia’s under-16 social media ban but warned the landmark laws could prove difficult to enforce.
Australia will from December 10 force social media platforms such as Facebook, Instagram and TikTok to remove users under the age of 16.
There is keen interest in whether Australia’s sweeping restrictions can work, as regulators around the globe wrestle with the dangers of social media.
Both TikTok and Meta—the parent company of Facebook and Instagram—said the ban would be hard to police, but agreed they would abide by it.
“Put simply, TikTok will comply with the law and meet our legislative obligations,” the firm’s Australia policy lead Ella Woods-Joyce told a Senate hearing on Tuesday.
On paper, the ban is one of the strictest in the world.
But with just over a month until it comes into effect, Australia is scrambling to fill in key questions around enforcement and firms’ obligations.
TikTok warned the “blunt” age ban could have a raft of unintended consequences.
“Experts believe a ban will push younger people into darker corners of the Internet where protections don’t exist,” said Woods-Joyce.
‘Vague’ and ‘rushed’
Meta policy director Mia Garlick said the firm was still solving “numerous challenges”.
It would work to remove hundreds of thousands of users under 16 by the December 10 deadline, she told the hearing.
But identifying and removing those accounts still posed “significant new engineering and age assurance challenges,” she said.
“The goal from our perspective, being compliance with the law, would be to remove those under 16.”
Officials have previously said social media companies will not be required to verify the ages of all users—but must take “reasonable steps” to detect and deactivate underage ones.
Companies found to be flouting the laws face fines of up to Aus$49.5 million (US$32 million).
Tech companies have been united in their criticisms of Australia’s ban, which has been described as “vague,” “problematic,” and “rushed.”
Video streaming site YouTube—which falls under the ban—said this month that Australia’s efforts were well intentioned but poorly thought through.
“The legislation will not only be extremely difficult to enforce, it also does not fulfill its promise of making kids safer online,” local spokeswoman Rachel Lord said.
Australia’s online watchdog recently suggested that messaging service WhatsApp, streaming platform Twitch and gaming site Roblox could also be covered by the ban.
© 2025 AFP
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Tech
Wind power has saved UK consumers more than £100 billion since 2010—new study
Renewable energy is often pitched as cheaper to produce than fossil fuel energy. To quantify whether this is true, we have been studying the financial impact of expanding wind energy in the UK. Our results are surprising.
From 2010 to 2023, wind power delivered a benefit of £147.5 billion—£14.2 billion from lower electricity prices and £133.3 billion from reduced natural gas prices. If we offset the £43.2 billion in wind energy subsidies, UK consumers saved £104.3 billion compared with what their energy bills would have been without investment in wind generation.
UK wind energy production has transformed over the past 15 years. In 2010, more than 75% of electricity was generated from fossil fuels. By 2025, coal has ceased and wind is the largest source of power at 30%—more than natural gas at 26%.
This massive expansion of UK offshore wind is partly due to UK government subsidies. The Contracts for Difference scheme provides a guaranteed price for electricity generated, so when the price drops below this level, electricity producers still get the same amount of money.
The expansion is also partly due to how well UK conditions suit offshore wind. The North Sea provides both ample winds and relatively shallow waters that make installation more accessible.
The positive contribution of wind power to reducing the UK’s carbon footprint is well known. According to Christopher Vogel, a professor of engineering who specializes in offshore renewables at the University of Oxford, wind turbines in the UK recoup the energy used in their manufacture, transport and installation within 12-to-24 months, and they can generate electricity for 20-to-25 years. The financial benefits of wind power have largely been overlooked though, until now.
Our study explores the economics of wind in the energy system. We take a long-term modeling approach and consider what would happen if the UK had continued to invest in gas instead of wind generation. In this scenario, the result is a significant increased demand for gas and therefore higher prices. Unlike previous short-term modeling studies, this approach highlights the longer-term financial benefit that wind has delivered to the UK consumer.
Central to this study is the assumption that without the additional wind energy, the UK would have needed new gas capacity. This alternative scenario of gas rather than wind generation in Europe implies an annual, ongoing increase in UK demand for gas larger than the reduction in Russian pipeline gas that caused the energy crisis of 2022.
Given the significant increase in the cost of natural gas, we calculate the UK would have paid an extra £133.3 billion for energy between 2010 and 2023.
There was also a direct financial benefit from wind generation in lower electricity prices—about £14.2 billion. This combined saving is far larger than the total wind subsidies in that period of £43.2 billion, amounting to a net benefit to UK consumers of £104.3 billion.
Wind power is a public good
Wind generators reduce market prices, creating value for others while limiting their own profitability. This is the mirror image of industries with negative environmental consequences, such as tobacco and sugar, where the industry does not pay for the increased associated health care costs.
This means that the profitability of wind generators is a flawed measure of the financial value of the sector to the UK. The payments via the UK government are not subsidies creating an industry with excess profits, or one creating a financial drain. They are investments facilitating cheaper energy for UK consumers.
Wind power should be viewed as a public good—like roads or schools—where government support leads to national gains. The current funding model makes electricity users bear the cost while gas users benefit. This huge subsidy to gas consumers raises fairness concerns.
Wind investment has significantly lowered fossil fuel prices, underscoring the need for a strategic, equitable energy policy that aligns with long-term national interests. Reframing UK government support as a high-return national investment rather than a subsidy would be more accurate and effective.
Sustainability, security and affordability do not need to be in conflict. Wind energy is essential for energy security and climate goals—plus it makes over £100 billion of financial sense.
This article is republished from The Conversation under a Creative Commons license. Read the original article.
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Wind power has saved UK consumers more than £100 billion since 2010—new study (2025, October 28)
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Tech
Is AI ready for the courtroom? New framework tackles the technology’s biggest weaknesses
For over a decade, computer scientist Randy Goebel and his colleagues in Japan have been using a tried-and-true method from his field to advance artificial intelligence in the world of law: a yearly competition.
Drawing on example legal cases taken from the Japanese bar exam, contestants must use an AI system that can retrieve statutes relevant to the cases, and, more crucially, make a decision: did the defendants in the cases break the law, or not?
It’s this yes/no answer that AI struggles with the most, says Goebel—and it raises questions of whether AI systems can be ethically and effectively deployed by lawyers, judges and other legal professionals who face giant dockets and narrow time windows to deliver justice.
The contest has provided the foundation for a new paper in which Goebel and his co-authors outline the types of reasoning AI must use to “think” like lawyers and judges, and describe a framework for imbuing large language models (LLMs) with legal reasoning.
The paper is published in the journal Computer Law & Security Review.
“The mandate is to understand legal reasoning, but the passion and the value to society is to improve judicial decision-making,” Goebel says.
The need for these kinds of tools has been especially critical since the Supreme Court of Canada’s Jordan decision, Goebel says. That decision shortened the length of time prosecutors have to bring a case to trial, and it has resulted in cases as severe as sexual assault and fraud being thrown out of court.
“It’s a very good motivation to say, ‘Let’s enable the judicial system to be faster, more effective and more efficient,'” Goebel says.
Making machines ‘think’ like lawyers
The paper highlights three types of reasoning AI tools must possess to think like legal professionals: case-based, rule-based and abductive reasoning.
Some AI systems, such as LLMs, have proven adept at case-based reasoning, which requires legal experts to examine previous court cases and determine how laws were applied in the past to draw parallels to the current case in question.
Rule-based reasoning, which involves applying written laws to unique legal cases, can also be completed to some extent by AI tools.
But where AI tools struggle the most is with abductive reasoning, a type of logical inference that involves stringing together a plausible series of events that could explain, for example, why a defendant is not guilty of a crime. (Did the man with the knife in his hand stab the victim? Or did a gust of wind blow the knife into his hand?)
“Not surprisingly, abductive reasoning can’t be done by modern large language models, because they don’t reason,” Goebel says. “They’re like your friend who has read every page of Encyclopedia Britannica, who has an opinion on everything but knows nothing about how the logic fits together.”
Combined with their tendency to “hallucinate,” or invent “facts” wholesale, generic LLMs applied to the legal field are at best unreliable and, at worst, potentially career-ending for lawyers.
The important challenge for AI scientists is whether they can develop a reasoning framework that works in conjunction with generic LLMs to focus on accuracy and contextual relevance in legal reasoning, Goebel says.
No one-size-fits-all AI tool
When will we have AI tools that can cut the work of lawyers and judges in half? Perhaps not any time soon.
Goebel says a key takeaway from the competition, and one that is also outlined in the paper, is that using computer programs to aid legal decision-making is relatively new, and there is still a lot of work to be done.
Goebel foresees many separate AI tools employed for different types of legal tasks, rather than a single “godlike” LLM.
Claims made by some in the AI industry that humanity is on the cusp of creating an AI tool that can render “perfect” judicial decisions and legal arguments are absurd, Goebel says.
“Every judge I’ve spoken to has acknowledged there is no such thing as perfect judgment,” he says. “The question is really, ‘How do we determine whether the current technologies provide more value than harm?'”
More information:
Ha Thanh Nguyen et al, LLMs for legal reasoning: A unified framework and future perspectives, Computer Law & Security Review (2025). DOI: 10.1016/j.clsr.2025.106165
Citation:
Is AI ready for the courtroom? New framework tackles the technology’s biggest weaknesses (2025, October 28)
retrieved 28 October 2025
from https://techxplore.com/news/2025-10-ai-ready-courtroom-framework-tackles.html
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no
part may be reproduced without the written permission. The content is provided for information purposes only.
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