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‘Bumper’ Boxing Day for UK retail destinations, analysts say

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‘Bumper’ Boxing Day for UK retail destinations, analysts say



Boxing Day was a “bumper day” for all UK retail destinations as data shows shopper footfall was up 4.4% on last year, making it the strongest increase in more than a decade, industry analysts said.

The retail sector may end the year on a “positive note” as December 26 saw shoppers flock to high streets, retail parks and shopping centres.

With stores shut on Christmas Day, Boxing Day traditionally sees people stepping back out of their homes to bargain-hunt in the sales.

While there was a slow start for high streets and shopping centres, there was a “peak” in visits to UK retail destinations from 5pm to 11pm, according to retail analysts MRI Software – which counts footfall in more than 660 retail destinations across the UK 24/7 through cameras.

High streets enjoyed a 3.6% increase in footfall on last Boxing Day while retail parks saw an 8.8% uplift.

Shopping centres saw footfall up 2.1% on December 26 2024.

Jenni Matthews, retail analyst at MRI Software, told the Press Association: “We did see a slow start to the day for high streets and shopping centres.

“Retail parks saw an uplift quite early on and that could be reflecting the sort of stores that were open on those sites – so supermarkets, some were open, some weren’t.

“The fact that much of the uplift came from the evening period suggests that people may have been going out for leisure activities or going out for a bite to eat, or making the most of the events and attractions that are still taking place in some towns and cities across the UK.”

While supermarkets like Sainsbury’s and Tesco were open on Boxing Day, Marks and Spencer, Aldi and Lidl were among others closed.

Ms Matthews said the footfall increase of 4.4% on last year is “the strongest increase seen in over 10 years”.

She said the UK saw a “slow lead-up” to Christmas Eve but saw a “big boost” in footfall on December 24, suggesting some shoppers may had “left it to the last minute”.

The analyst said many people did their Christmas shopping early on in November.

The boost in activity on Boxing Day was said to have been driven by a “peak in visits” to all UK retail destinations from 5pm to 11pm, averaging an increase of 9.6% on last year.

This compares with an average increase of 3.1% on Boxing Day 2024 from 6am to 5pm.

Coastal towns saw a 16.1% increase in footfall, which may be due to events such as markets held on high streets, according to Ms Matthews.

“It’s likely to be event-driven because we know that a lot of stores were still shut yesterday,” Ms Matthews added.

Ms Matthews said that, overall, December 26 “proved to be a bumper day for all UK retail destinations”.

“With a number of stores still shut and not reopening until today, it’s likely that leisure and hospitality establishments may well have benefited from the annual uplift,” she added.

“This is an early indicator that the retail sector may well end the year on a positive note given the challenging times faced at the beginning of the year.”



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UPI transactions hit record Rs 29.53 lakh crore in March; volumes cross 22.6 billion – The Times of India

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UPI transactions hit record Rs 29.53 lakh crore in March; volumes cross 22.6 billion – The Times of India


Unified Payments Interface (UPI) transactions touched a record high in March, with both value and volume hitting new peaks, driven by festive spending and financial year-end activity, according to PTI.Data released by the National Payments Corporation of India (NPCI) showed that UPI transactions totalled Rs 29.53 lakh crore in value during March, up 19 per cent from Rs 24.77 lakh crore in the same month last year.On a month-on-month basis, transaction value rose 10 per cent from Rs 26.84 lakh crore recorded in February.In volume terms, UPI registered 22.64 billion transactions during the month, marking a 24 per cent increase from 18.3 billion transactions a year ago. The volume was 20.39 billion in February.Average daily transactions stood at 730 million, with an average daily value of Rs 95,243 crore, as spending picked up during festivals such as Holi and Eid.“The sustained growth in the digital payment ecosystem in India is an affirmation of the penetration of real-time payment systems in the day-to-day life of the people. UPI processed 22.64 billion transactions worth 29.53 lakh crore in March 2026, marking its emergence as one of the trusted payment systems in the country,” said Anand Kumar Bajaj, MD & CEO of PayNearby.UPI now accounts for around 85 per cent of all digital transactions in India and contributes nearly 50 per cent of global real-time digital payments.The platform is operational in seven countries, including the UAE, Singapore, Bhutan, Nepal, Sri Lanka, France and Mauritius, with its entry into France marking its first expansion into Europe.NPCI, an initiative of the Reserve Bank of India and the Indian Banks’ Association, operates UPI, enabling real-time peer-to-peer and merchant payments across the country.



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Minimum wage rises to £12.71 an hour as firms warn of impact

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Minimum wage rises to £12.71 an hour as firms warn of impact


But Spencer says his business is being squeezed from every angle – as well as minimum wage, he has had increases in business rates, national insurance, and statutory sick pay. He also expects energy bills to go up because of the war in the Middle East.



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Visa launches new AI tools to manage the charge dispute process

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Visa launches new AI tools to manage the charge dispute process


Visa Inc. signage on the floor of the New York Stock Exchange (NYSE) in New York, US, on Wednesday, Jan. 28, 2026.

Michael Nagle | Bloomberg | Getty Images

Visa is launching six new tools using artificial intelligence to modernize the process of disputing credit card charges, the company told CNBC exclusively.

The digital payments company said the tools are designed to reduce the costs and frustration of “outdated” dispute processes for multiple entities involved in the payments process: merchants, issuers and acquirers.

“Some of the challenges are these back-office systems are still largely manual,” Andrew Torre, Visa’s president of value-added services, told CNBC. “We really had to think differently about how we approach this at scale.”

In 2025, Torre said, Visa processed more than 103 million charge disputes globally, marking a 35% increase since 2019.

“Our goal is to streamline this as much as possible,” Torre said. “We’d love to be able to see that growth rate come down.”

Visa’s new tools are part of a larger push by major banks and financial institutions to incorporate AI into their businesses — both internally and in consumer-facing applications. JPMorgan Chase and Goldman Sachs have both said they’re already using AI to hire fewer people. BNY spent $3.8 billion on technology in 2025, or about 19% of its revenue.

Visa said three of its six new tools focus on merchants, allowing them to address potential disputes before they escalate, managing disputes with generative AI responses and providing a deeper level of detail on order insights to manage confusion over unfamiliar charges.

For example, Torre said, many disputes are borne out of cardholders not recognizing a specific charge on their statements. With the new tool, Visa will be able to provide further details to financial institutions to show cardholders that data at a deeper level, according to the company.

The other three tools are built for issuers and acquirers, using predictive AI models to aid in case-by-case analysis, analyzing documents for summaries and auto fill and establishing an AI-powered dispute platform to manage the entire process in one location, Visa said.

“We’ll be able to get them insights and data so they can move from being reactive to proactive,” Torre said.

Torre said Visa’s new AI tools are part of a broader host of solutions for consumers, including a subscription manager announced last week that allows cardholders to cancel unnecessary subscriptions directly on the manager.

The automation will save time, money and unnecessary confusion for both parties, he added. Most of the tools will be generally available later this year, the company said.

“We really believe that disputes in this solution makes it much easier to manage and resolve,” Torre said. “We think it has better outcomes for everyone.”

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