Business
EU cyber agency says airport software held to ransom by criminals
Joe TidyCyber correspondent and
Tabby Wilson
EPAThe EU’s cyber security agency says criminals are using ransomware to cause chaos in airports around the world.
Several of Europe’s busiest airports have spent the past few days trying to restore normal operations, after a cyber-attack on Friday disrupted their automatic check-in and boarding software.
The European Union Agency for Cybersecurity, ENISA, told the BBC on Monday that the malicious software was used to scramble automatic check-in systems.
“The type of ransomware has been identified. Law enforcement is involved to investigate,” the agency said in a statement to news agency Reuters.
It’s not known who is behind the attack, but criminal gangs often use ransomware to seriously disrupt their victims’ systems and demand a ransom in bitcoin to reverse the damage.
The BBC has seen internal crisis communications from staff inside Heathrow Airport which urges airlines to continue to use manual workarounds to board and check in passengers as the recovery is ongoing.
Heathrow said on Sunday it was still working to resolve the issue, and apologised to customers who had faced delayed travel.
It stressed “the vast majority of flights have continued to operate” and urged passengers to check their flight status before travelling to the airport.
The BBC understands about half of the airlines flying from Heathrow were back online in some form by Sunday – including British Airways, which has been using a back-up system since Saturday.
Continued disruption
The attack against US software maker Collins Aerospace was discovered on Friday night and resulted in disruption across several airports on Saturday.
While this had eased significantly in Berlin and London Heathrow by Sunday, delays and flight cancellations remained.
Brussels Airport, also affected, said the “service provider is actively working on the issue” but it was still “unclear” when the issue would be resolved.
They have asked airlines to cancel nearly 140 of their 276 scheduled outbound flights for Monday, according to the AP news agency.
Meanwhile, a Berlin Airport spokesperson told the BBC some airlines were still boarding passengers manually and it had no indication on how long the electronic outage would last.
It is understood that hackers behind the attack targeted a popular checking software called Muse.
Collins Aerospace has not explained what happened or told the public how long things will take to be resolved. The company is still referring to it as a ‘cyber incident’.
In a statement on Monday morning, the software provider said it was in the final stages of completing necessary software updates.
The internal memo sent to Heathrow staff, seen by the BBC, says more than a thousand computers may have been “corrupted” and most of the work to bring them back online is having to be done in person and not remotely.
The note also says that Collins rebuilt its systems and relaunched them only to realise the hackers were still inside the system.
In separate advice to airlines, Collins told staff not to turn off computers or log out of the Muse software if they were logged in.
The company declined to comment on the memo and its contents.
Ransomware attacks are a prolific problem for organisations around the country, with organised cyber crime gangs earning hundreds of millions of dollars from ransoms every year.
In April, UK retailer Marks and Spencer was hit by ransomware that cost it at least £400m to recover from and months of disruption. The company has declined to say if it paid attackers a ransom.
A spokesperson for the UK’s National Cyber Security Centre said on Saturday it was working with Collins Aerospace, affected UK airports, the Department for Transport and law enforcement to fully understand the impact of the incident.
Cyberattacks in the aviation sector have increased by 600% over the past year, according to a recent report by French aerospace company Thales.
Liv McMahon and
Chris Vallance,Technology reporters
Getty ImagesGrand Theft Auto (GTA) maker Rockstar Games has been accused by a trade union of sacking staff in the UK to stop them from unionising.
The Independent Workers’ Union of Great Britain (IWGB), which represents people working in the gaming sector, said 31 workers were fired from Rockstar’s UK studios on 30 October.
The union led rallies outside the company’s offices in Edinburgh and London on Thursday to protest what it described as “the most blatant and ruthless act of union busting in the history of the games industry”.
The BBC has approached Rockstar’s parent company, Take-Two Interactive, for comment, which has reportedly claimed staff were sacked for sharing confidential information.
IWGB“Last week, we took action against a small number of individuals who were found to be distributing and discussing confidential information in a public forum, a violation of our company policies,” a Rockstar spokesperson told Bloomberg in a statement.
“This was in no way related to people’s right to join a union or engage in union activities.”
At large video game studios, information about game development is tightly controlled – with employees often signing agreements not to share confidential information.
Rockstar’s upcoming GTA 6 is expected to be one of the best-selling games of all time, with fans clamouring for any news ahead of its May 2026 release date – meaning security around any information will be heightened at the studio.
But union president Alex Marshall accused Rockstar of deflecting from the “real reason” for firing staff – which the IWGB believes is their union involvement.
“They are afraid of hard working staff privately discussing exercising their rights for a fairer workplace and a collective voice,” he said.
“Management are showing they don’t care about delays to GTA 6, and that they’re prioritising union busting by targeting the very people who make the game.”
According to the IWGB, the UK workers fired at the end of October were part of a group discussing forming a union at the company.
Mr Marshall said its only non-Rockstar employees were union organisers.
“We refute that confidential information was shared publicly,” IWGB said in a statement.
Dr Paolo Ruffino, senior lecturer in digital curation and computational creativity at Kings College London, said it was a “textbook” case of non-disclosure agreements (NDAs) being used by gaming firms.
“They’re used at every level in gaming, creating a culture of secrecy that makes investigating working conditions nearly impossible,” he said.
“The real question is whether these dismissals were about leaked information or protected union activity – a distinction UK employment law requires but which NDA allegations make difficult to prove.”
‘Equalising the scales’
Speaking to the BBC at a picket outside the Rockstar North office in Edinburgh, organiser Fred Carter said he was standing alongside staff who had been sacked “without warning” and “without reason”.
“They’ve been fired, we believe, because they’re union members – which is a protected activity in the UK,” he said.
“We’re asking people to come out and support us, to demand their jobs back and demand accountability from Rockstar.”
A former employee speaking at the Edinburgh rally said there was a “power imbalance” at play in conversations with management.
“Not everyone is comfortable speaking up, and even when you do you can get shut down because you’re just one person,” they said.
Workers at BAE Systems in Lancashire have been cleared to proceed with planned industrial action after the High Court dismissed the company’s last-minute bid to block strikes.
The aerospace giant had sought an injunction against Unite the Union members at its Warton and Samlesbury sites, arguing their planned walkout was unlawful.
However, Mr Justice Soole refused to grant the injunction on Thursday, stating: “Having considered the evidence, the application is dismissed. I will give my reasons later.”
The ruling paves the way for strikes, which the union said were due to begin on Wednesday and continue until 25 November, following the rejection of a 2025 pay offer.
In written submissions, Bruce Carr KC, representing BAE, contended that Unite had invalidated the strike’s lawfulness by instructing members not to train managers in aircraft testing after giving notice to ballot on 24 September.
The barrister added: “It is the claimant’s case that the evidence clearly demonstrates that at that meeting and thereafter, Unite called on its members employed as quality professionals, to take industrial action in the form of refusing to undertake the training of managers employed by the claimant.”
Mr Carr said that in mid-September BAE wanted the training after “a number of absences” and while it was “considering business continuity plans in the event of possible industrial action”.
This training occurred between 22 September and 10 October, after which the quality professionals refused to continue following instructions from the union, Mr Carr said.
These workers breached their duty to BAE because they are “required to act in the best interests of the company to carry out such duties in respect of their appointment as they may reasonably be called upon to undertake”, the barrister added.
Oliver Segal KC, for Unite, said the training was a “request”, not an “instruction” and therefore workers who refused were not in breach of their contract.
He described managers being trained for the testing role as “unprecedented” and that union representatives had asked workers to get the “request” in writing while they seek legal advice.
In written submissions, he said: “The evidence in this case is that the defendant never even suggested, let alone ‘called’ on, its members who are quality professionals to refuse to comply with a management instruction to provide training to management executives.”
Mr Segal said BAE was “ludicrously interpreting” emails between union representatives discussing the training as instructions for union members not to comply.
The barrister also said there was no refusal to train the managers after 10 October and that one of the quality professionals gave a statement saying his team never stopped providing training.
He continued: “The reality is that this application is a last-minute, desperate attempt by the claimant to neuter the industrial action, which is both factually mis-premised and legally misconceived.”
Mr Carr said on Thursday that BAE is considering an appeal.
A BAE spokesperson said: “We note the ruling by the High Court. We believe we had good grounds for the legal challenge and will consider the court’s judgment.
“We respect the right of employees to engage in industrial action and remain committed to a partnership approach with all our trade union groups.”
The PA news agency understands that less than 70 employees out of 12,000 are involved in the strike action while production lines are continuing to operate.
Speaking after the decision, Unite general secretary Sharon Graham said: “This unsuccessful attempt by BAE to prevent a lawful strike will have severely damaged the goodwill it has with its workforce.
“BAE is a multibillion-pound company making record profits.
“It now needs to come back to the negotiating table with an acceptable offer for striking workers in its Air division, rather than wasting money on pointless legal threats.
“Otherwise, our members will be taking strike action throughout November in their fight for fair pay.”
Rachel Halliday of Thompsons Solicitors, which represented Unite, added: “This is a clear win for Unite and for workers everywhere.
“The High Court has confirmed that the union acted lawfully at every stage, and that BAE’s attempt to block strike action had no basis.
“Today’s decision will send a strong message to employers that the courts cannot be used to silence workers standing up for fair pay and respect.
“Unite acted responsibly throughout, adhering to all statutory requirements, and this important decision reinforces the union’s members’ right to strike.
“Thompsons is proud to have stood with Unite in defending this principle. Working people have the right to be heard – and to take lawful industrial action when negotiations fail.”
Workers at BAE Systems in Lancashire can continue to strike following the dismissal of a bid for a High Court injunction aimed at blocking industrial action.
The company asked a judge to order Unite the Union members at the Warton and Samlesbury sites to cease their planned action in a last-minute hearing on Tuesday.
Strikes were due to start on Wednesday and last until November 25, according to the union.
But Mr Justice Soole refused to grant the injunction on Thursday.
He said: “Having considered the evidence, the application is dismissed. I will give my reasons later.”
Bruce Carr KC, for BAE, said in written submissions for the hearing on Tuesday that Unite had given notice to ballot on September 24 after rejecting the 2025 pay offer.
He said that following this, union representatives told members not to train managers in aircraft testing and that this amounted to a call to industrial action, therefore invalidating the lawfulness of the upcoming strike.
The barrister added: “It is the claimant’s case that the evidence clearly demonstrates that at that meeting and thereafter, Unite called on its members employed as quality professionals, to take industrial action in the form of refusing to undertake the training of managers employed by the claimant.”
Mr Carr said that in mid-September BAE wanted the training after “a number of absences” and while it was “considering business continuity plans in the event of possible industrial action”.
This training occurred between September 22 and October 10, after which the quality professionals refused to continue following instructions from the union, Mr Carr said.
These workers breached their duty to BAE because they are “required to act in the best interests of the company to carry out such duties in respect of their appointment as they may reasonably be called upon to undertake”, the barrister added.
Oliver Segal KC, for Unite, said the training was a “request”, not an “instruction” and therefore workers who refused were not in breach of their contract.
He described managers being trained for the testing role as “unprecedented” and that union representatives had asked workers to get the “request” in writing while they seek legal advice.
In written submissions, he said: “The evidence in this case is that the defendant never even suggested, let alone ‘called’ on, its members who are quality professionals to refuse to comply with a management instruction to provide training to management executives.”
Mr Segal said BAE was “ludicrously interpreting” emails between union representatives discussing the training as instructions for union members not to comply.
The barrister also said there was no refusal to train the managers after October 10 and that one of the quality professionals gave a statement saying his team never stopped providing training.
He continued: “The reality is that this application is a last-minute, desperate attempt by the claimant to neuter the industrial action, which is both factually mis-premised and legally misconceived.”
Mr Carr said on Thursday that BAE is considering an appeal.
A BAE spokesperson said: “We note the ruling by the High Court. We believe we had good grounds for the legal challenge and will consider the court’s judgment.
“We respect the right of employees to engage in industrial action and remain committed to a partnership approach with all our trade union groups.”
The PA news agency understands that less than 70 employees out of 12,000 are involved in the strike action while production lines are continuing to operate.
Speaking after the decision, Unite general secretary Sharon Graham said: “This unsuccessful attempt by BAE to prevent a lawful strike will have severely damaged the goodwill it has with its workforce.
“BAE is a multibillion-pound company making record profits.
“It now needs to come back to the negotiating table with an acceptable offer for striking workers in its Air division, rather than wasting money on pointless legal threats.
“Otherwise, our members will be taking strike action throughout November in their fight for fair pay.”
Rachel Halliday of Thompsons Solicitors, which represented Unite, added: “This is a clear win for Unite and for workers everywhere.
“The High Court has confirmed that the union acted lawfully at every stage, and that BAE’s attempt to block strike action had no basis.
“Today’s decision will send a strong message to employers that the courts cannot be used to silence workers standing up for fair pay and respect.
“Unite acted responsibly throughout, adhering to all statutory requirements, and this important decision reinforces the union’s members’ right to strike.
“Thompsons is proud to have stood with Unite in defending this principle. Working people have the right to be heard – and to take lawful industrial action when negotiations fail.”
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