Shein suspends its marketplace in France

An hour after Matignon announced that it was initiating a suspension procedure for the platform, Shein said on Wednesday afternoon that it would temporarily suspend its marketplace in France. The Chinese company says the decision was taken “independently” of the announcement made by Sébastien Lecornu.

“We take note of today’s announcement by the government. The safety of our customers and the integrity of our Marketplace are our absolute priorities,” explains Quentin Ruffat, director of external relations at Shein France. “This suspension will allow us to bolster our accountability measures and ensure that every product on offer complies with our standards and legal obligations.”

Shein states that this measure is intended to allow a comprehensive review of procedures, to ensure full compliance with French law and the highest level of consumer protection.

The company adds that its ‘Marketplace Integrity Taskforce’ is overseeing this process, which includes an in-depth audit of product listings and categories, strengthened checks on sellers and enhanced monitoring of the platform.

“Shein also intends to initiate a dialogue with the French authorities as soon as possible, in order to address the concerns expressed and to present the measures already implemented to protect French consumers.”