Tech
Landmark legal challenge against Home Office eVisa system heard | Computer Weekly
A judicial review against the Home Office’s electronic visa (eVisa) system will argue that the department’s refusal to issue alternative proof of immigration status in the face of persistent data quality and integrity issues is unlawful.
On 31 December 2024, the immigration documents of millions of people living in the UK expired after being replaced by the Home Office with a real-time, online-only immigration status.
While the department has been issuing eVisas for several years – including to European Union (EU) citizens who applied to the European Union Settlement Scheme (EUSS) after Brexit, those applying for Skilled Worker visas, and people from Hong Kong applying for the British National (Overseas) visa – paper documents have now been completely phased out.
Instead, people are now expected to use a UK Visas and Immigration (UKVI) digital account to generate “share codes”, which they must use to prove their immigration status when dealing with a range of third parties, including employers, letting agencies and landlords.
Despite persistent data quality and integrity issues plaguing the system since its inception, current Home Office policy means the eVisa system is the only way people can prove their lawful residence in the UK and evidence their associated rights and entitlements.
Two unnamed individuals affected by the system – a recognised refugee and survivor of trafficking, and a vulnerable adult – were previously granted permission to proceed with a judicial review against the Home Office in October 2025, with the Cardiff Administrative Court noting it is in the public interest for the legality of the Home Office’s policy to be determined.
Legal arguments
Beginning on 3 March 2026, lawyers from Deighton Pierce Glynn (DPG) argued across a two-day hearing in the High Court that the Home Office’s digital, online-only approach to visas is an “unlawful fettering of discretion” and the overall policy of not providing alternative proof of status is “irrational”.
Highlighting how the claimants were either unable to access an eVisa at all or their account displayed inaccurate information that meant it could not be relied on, the lawyers detailed that their situations lasted for nine and six months, respectively, “during which time, the [Home Office] … refused to provide them with any alternative means of proving their legal status”.
They detailed how one claimant was unable to claim the benefits they and their child were entitled to, as when they gave the share code to the Department for Work and Pensions (DWP), an error meant they were wrongly denied benefits.
This led the individual to mistakenly believe that their eVisa was correct and that they were not entitled to the benefits.
During this time, they were also living in “inadequate asylum support accommodation”, and at one point were notified by the Home Office that they would no longer be able to stay in the accommodation.
While this was eventually resolved, the Home Office did not explain the reason for the error or how long it would take to resolve, and did not provide any response to the request for urgent alternative proof.
The second individual – a recognised refugee and survivor of trafficking – experienced distress after their UKVI account showed the name used by their traffickers on their false passport.
While they approached the Home Office to correct this, it took nine months to resolve the issue, during which time the individual was also unable to prove their status to the DWP.
Lawyers claimed the distress caused to these and other individuals is the result of the Home Office’s “blanket” policy of only issuing visas digitally, noting that while the home secretary “undoubtedly” has the discretion to issue alternative forms of proof, officials have been “fettered” by their own policy decisions.
The lawyers further argued that if the court does not agree that there has been an unlawful fettering of discretion, then it must still see the blanket policy as irrational.
“Having adopted a policy that eVisas are the only operative proof of immigration status, the defendant’s failure to provide alternative proof of immigration status in circumstances where an individual’s UKVI account and/or eVisa is not functioning accurately or at all, is irrational,” they said.
“The claimants’ case is that where issues do arise and persist, as sometimes they do, then a rational policy would permit officials to consider providing an alternative means of proof where not doing so would cause real injustice and possible harm.
“It is not rational to have a policy which provides that however grave the harm and however long it may persist, caused by inability to prove status through the eVisa system, no consideration will be given to providing an alternative proof of status.”
Home Office stance
The Home Office, on the other hand, argued that it has put in place measures and support mechanisms to reduce the risk of issues associated with its eVisa system, and has implemented a 12-month stabilisation plan to improve the functioning of the system (although lawyers did not offer any details on this programme).
Home Office lawyers also argued that the home secretary’s policy has been “considered”, and that in the two particular cases in question, the home secretary has acted lawfully and rationally.
They added that while the Home Office accepts there have been glitches and delays for the claimants – which have negatively affected them and could therefore allow a judge to grant relief or order the home secretary to rectify the issues within a certain time frame – there is no basis for the entire eVisa policy to be found unlawful.
The lawyers said there were also a number of alternatives through which immigration status could be proved outside of the eVisa system, which include checking services for employers and landlords, as well as status verification services for visa holders.
They added the home secretary is also obliged to issue a formal notice in writing when status is granted, meaning that while the system is fully digital, applicants always receive a letter setting out their status.
Based on the existence of such alternatives, the lawyers said the home secretary has chosen not to exercise her discretion to issue physical proof, and outlined four further reasons for this.
These include claiming that the reintroduction of physical proof would lead to greater abuse of the immigration system due to outdated information on documents, there would be a substantial cost to taxpayers “at a time when public finances are constrained”, there might be practical difficulties associated with people appealing their status, and the reintroduction of physical proof would also require legislative changes via Parliament.
They also contended that if incorrect information is appearing on eVisas, then the same issues would persist with physical proof because the underlying data is the same. However, when the judge pointed out that eVisas have pulled out incorrect information from the underlying data, Home Office lawyers said they “accept” that, and this is one of many submissions.
Home Office lawyers concluded there was no way of implementing physical proof “without compromising the entire policy framework”, and that under the current circumstances, the secretary of state “would not be issuing physical proof to anyone”
It is the Home Office’s long-standing policy not comment on ongoing legal proceedings.
Serious, long-standing issues
People experiencing technical errors with the system have long reported being unable to travel, losing jobs and being denied housing due to faulty eVisa data.
It should be noted that even if people’s eVisa issues are resolved once, Computer Weekly has heard concerns that, because of how the system is set up to trawl dozens of disparate government databases in real time, every time a status is needed, the same people could once again find themselves without access to a working eVisa.
Not being able to reliably prove their immigration status in the face of a hostile and unresponsive bureaucracy has also taken a psychological toll on many of those affected, causing great anxiety.
Speaking on condition of anonymity, those affected variously told Computer Weekly that the entire experience had been “anxiety-inducing” and described how their lives had been thrust into “uncertainty” by the transition.
Each also described how the “inordinate amount of stress” associated with not being able to reliably prove their immigration status had been made worse by a lack of responsiveness and help from the Home Office, which they accused of essentially leaving them in the lurch.
In one case that was reported to the Information Commissioner’s Office (ICO), the technical errors with data held by the Home Office were so severe that the regulator found there had been a breach of UK data protection law.
In January 2025, Computer Weekly also reported that despite repeated warnings from civil society and migrant support groups, which started as early as October 2021, people were already having trouble proving their immigration status while travelling back to the country, just two weeks after the UK’s formal transition to the eVisa system.
While groups such as ORG and the3million have directly proposed alternatives to the Home Office, such as the use of QR codes or “stable token” systems, the department’s eVisa policy team insisted as far back as December 2023 that it would not “compromise on the real-time aspect” of the eVisa checks, as “any check of an individual’s immigration status must be done in real time to reflect the current immigration status held” on its systems.
“As we warned, people are having problems using eVisas to travel back to the UK,” said the ORG at the time. “We asked the Home Office to make the simple change of allowing people to have a QR code. This could be saved or printed without having to rely on a flawed online-only system.
“Many refugees are still waiting for their eVisas,” it said. “Without them, they cannot work, set up a bank account, rent somewhere to live or claim benefits. The Home Office needs to sort out this mess urgently.”
The Home Office states in the eVisa terms and conditions that it will take no liability for any problems or disruptions, and direct or indirect losses, when using a UKVI account – including for “any information that is lost or corrupted while data is being transmitted, processed or downloaded from the UKVI account” – which ORG said implies the department “is already aware of the many technical issues with the eVisa scheme and is pre-emptively protecting itself against legitimate legal claims”.
ORG and others have said the use of eVisas should be seen in the context of the UK’s “hostile environment” approach, which is intended to make life in the UK as difficult as possible for people choosing to live there.
Tech
War Memes Are Turning Conflict Into Content
As ceasefire announcements between the US and Iran—and separately between Israel and Lebanon—dominated headlines over the past two weeks, they also prompted a look back at how war spread online: through memes.
There were jokes about conscription. Captions about getting drafted, but at least with a Bluetooth device. The song “Bazooka” went viral, with users lip-syncing to: “Rest in peace my granny, she got hit by a bazooka.” Military filters followed. So did posts about Americans wanting to be sent to Dubai “to save all the IG models.”
Across the Gulf, the tone was different but the instinct was the same. Memes joked that Iran was replying to Israel faster than the person you’re thinking about. Delivery drivers were shown “dodging missiles.” “Eid fits” became hazmat suits and tactical vests.
Dark humor is one of the oldest responses to fear, a way of reclaiming control, however briefly, over events that offer none. Variations of that idea appear across psychology and philosophy, including Freud’s relief theory, which frames humor as a release of tension.
But social media changes the scale and speed of that instinct.
A joke once shared within a small community can become a global template in minutes. Algorithms do not reward depth or accuracy; they reward engagement. The memes that travel fastest are usually stripped of context, easy to recognize and simple to remix.
Middle East scholar and media analyst Adel Iskandar traces political satire back centuries, from banned satirical papyri in ancient Egypt to cartoons during revolutions and gallows humor in modern wars. “Where there is hardship, there is satire,” he says. “Where there is loss of hope, there is hope in comedy.”
That tradition still exists online. But today it is fused with recommendation systems designed to keep attention moving.
Memes Spread Faster Than Facts
The word “meme” was coined by Richard Dawkins in his 1976 book The Selfish Gene, where he described how ideas replicate like genes. On today’s internet, replication follows platform logic.
Fitness means generality. A meme does not need to be accurate. It needs to feel familiar. It needs the right format, paired with trending audio and the right emotional shorthand.
“A meme is like a virus,” Iskandar says. “If it doesn’t travel, it’ll die.”
The most visible response online is not always the truest one. It is often just the easiest to spread. And once context disappears, one crisis can start to resemble any other.
Geography shapes humor too, and adds another level of tension. “If you live far away from the threat, you’re capable of producing content that ridicules it with an element of safety,” says Iskandar. “Whereas if you happen to be within close proximity, it is more of a fatalism.”
That divide matters. For some users, war exists mainly as mediated spectacle: clips, edits, graphics, headlines, and reaction posts. For others, it is sirens, uncertainty, disrupted flights, rising prices, and messages checking who is safe.
The same meme can function as entertainment in one country and emotional survival in another. Take the American experience of violence, which Sut Jhally, professor of communication at the University of Massachusetts Amherst, says “is very mediated.”
What much of the Western world has consumed instead is what cultural critic George Gerbner called “happy violence”: spectacular, consequence-free, and detached from the aftermath.
Jhally argues that the September 11 attacks remain the defining modern American experience of war-adjacent political violence. Much else has been cinematic: distant invasions, blockbuster destruction, video-game logic, apocalypse franchises.
The teenager from the Midwest joking about being drafted is drawing from zombie films and superhero apocalypses. “There is almost no discussion about what an actual Third World War would look like,” he says. “People do not have a perception of what that really looks like.”
Tech
Hyundai’s New Ioniq 3 Has Hot-Hatch Looks, but Can It Beat BYD?
Hyundai has unveiled its Ioniq 3, a fully electric compact hatchback for urban driving designed to be as aerodynamically efficient as possible yet still offer up a surprisingly spacious interior—a trick the carmaker is loftily calling Aero Hatch. The 3 is intended to fill the gap between Hyundai’s Inster supermini and Ioniq 5 crossover.
In profile, the Ioniq 3 has a sleek front end that transitions into a roofline that stays straight over both front and rear occupants before dropping to merge with the rear spoiler. It’s this roofline that maximizes interior headroom for the rear passengers, but it also offers a supposed class-leading drag coefficient of 0.263.
The car has the same underpinnings as its sibling brand, Kia’s EV2. Two battery options will deliver a projected WLTP distance of 344 km (around 214 miles) for the Standard Range Ioniq 3; the Long Range version is supposedly good for a competitive 308-mile range. Built on the group’s Electric-Global Modular Platform (E-GMP), the car has a 400-volt architecture to lower costs rather than the 800-volt system of the Ioniq 5 N, 6, or 9 SUV. Still, this means that if you can find sufficiently fast DC charging, you can, in theory, top up from 10 to 80 percent in approximately 29 minutes (AC charging capability is up to 22 kW).
This is fine, but it is not a match for BYD’s new Blade 2.0 battery tech that WIRED tried, astonishingly allowing the Denza Z9 GT to charge its battery in just over nine minutes from 10 percent. True, that battery tech was in a $100,000 “premium” EV, but it’s coming to BYD’s wider models. And if BYD makes good on its plans to deliver a charging network to rival Tesla’s Supercharger, then very soon buyers will be expecting comparable charge times, and 30 minutes will quickly feel awfully long.
I asked José Muñoz, Hyundai Motor Company president and CEO, whether this new battery technology from BYD concerns him, whether Hyundai—leading the EV pack with 800-volt architectures for so long—needs to match the Blade 2.0’s performance. “We welcome the challenge,” Muñoz tells me. “Every challenge is an opportunity to do better. And I can tell you that, lately, we have a lot of opportunities to do better.”
“We are also working on fast charging,” Muñoz says, adding that Hyundai’s success will be built on not merely one leading technology but many. “There are not more elements that may be offered by the Chinese that we can offer. It’s only a matter of how you mix them. A lot of times, you get stuck into one indicator. I’m an engineer. And we always have the example of the airplanes: What is more important in an airplane, altitude or speed? There is only one answer. You need to achieve both.”
Tech
Prego Has a Dinner-Conversation-Recording Device, Capisce?
Prego, the pasta sauce company, is getting into hardware with a device that sits on your table and records dinner conversations. No, this isn’t April Fools’.
The Connection Keeper is a round puck that houses two microphones for recording around the table. The recorder was developed in partnership with StoryCorps, the 20-year-old nonprofit that has recorded conversations with more than 720,000 people about their lives.
The Connection Keeper is more of a publicity stunt than a readily available product. Fewer than 100 will be made. The pucks look more like a tuna can than what you’d associate with the pasta sauce brand—small and meant to be tucked aside so as not to attract attention. The whole goal here, Prego and StoryCorps say, is to advocate for keeping people off their phones during dinner.
“Everything now is AI, and everyone has their phones on the table,” says Elyce Henkin, a managing director of StoryCorps studios and brand partnerships. “It interrupts the conversation and the flow. We wanted to get rid of that and go back to the basics and have everyone talking to each other.”
The pucks come packaged with cards inspired by StoryCorps, designed to prompt conversations between family members. Some are aimed at kids; some are aimed at parents or other family members.
The device doesn’t record automatically. Press a button, and the device begins recording CD-quality audio. Push the button again to stop. It records all the audio on a 16-GB microSD card that can hold up to eight hours of audio at a time. Those recordings can then be saved on a StoryCorps microsite or the family’s own storage. There is no cloud connection, no Wi-Fi, and no artificial intelligence features whatsoever.
The more communal element of the project is that StoryCorps will allow users to share their recordings on its website (or keep them private). Anything that has been voluntarily shared will also be physically preserved as a recording along with the larger StoryCorps collection within the US Library of Congress.
Prego is a US company, named after the Italian word for “you’re welcome.” I’ll tell you this from experience growing up in an Italian-American extended family: The Connection Keeper is going to have a hell of a time keeping track of a conversation at a table full of loud uncles and your wine-drunk grandma, who all talk at the same time.
“I think it’s how a lot of families are,” Henkin says. “What StoryCorps does is that it reminds us of our similarities and the humanity that’s in us all, even though we are all different. I imagine that if someone were to go through and listen to the collection, there would be rowdy moments, and there would be kids laughing and moms saying, ‘Don’t eat with your mouth full.’ That’s all part of the truth of it.”
-
Fashion4 days agoFrance’s LVMH Q1 revenue falls 6%, shows resilience amid Iran war
-
Sports1 week agoThe case for Man United’s Fernandes as Premier League’s best
-
Entertainment1 week agoPalace left in shock as Prince William cancels grand ceremony
-
Business1 week agoUK could adopt EU single market rules under new legislation
-
Entertainment5 days agoIs Claude down? Here’s why users are seeing errors
-
Fashion1 week agoEnergy emerges as biggest cost driver in textile margins
-
Tech1 week agoA Lot of Shops Won’t Fix Electric Bikes. Here’s Why
-
Business1 week agoDelta Air Lines unveils first new Delta One suite in premium cabin arms race
