Business
Heathrow cyber-attack: Airports warn of second day of disruption
Maia Davies and
Mitchell Labiak
Air travellers are facing another day of disruption at several European airports including Heathrow, after a cyber-attack knocked out a check-in and baggage system.
There were hundreds of delays on Saturday after the software used by several airlines failed, with affected airports boarding passengers using pen and paper.
Brussels Airport said it had “no indication yet” when the system would be functional again and had asked airlines to cancel half their departing flights for Monday.
RTX, which owns software provider Collins Aerospace, said it was “aware of a cyber-related disruption” to its system in “select airports” and that it hoped to resolve the issue as quickly as possible.
It identified its Muse software – which allows different airlines to use the same check-in desks and boarding gates at an airport, rather than requiring their own – as the system that had been affected.
The company has yet to disclose what went wrong or how long it expects the outage to last, but said on Sunday it will “provide details as soon as they are available”.
Brussels Airport said only manual check-in and boarding are possible “due to a cyberattack against Collins Aerospace”.
It added disruption would continue into Monday “because Collins Aerospace is not yet able to deliver a new secure version of the check-in system”.
Heathrow said on Sunday that efforts to resolve the issue were ongoing. It declined to say whether or not the issue was a cyber attack.
It apologised to those who had faced delays but stressed “the vast majority of flights have continued to operate”, urging passengers to check their flight status before travelling to the airport and arrive in good time.
The BBC understands around half airlines flying from Heathrow were back online in some form by Sunday – including British Airways which has been using a back-up system since Saturday.
There have already been more cancellations across Heathrow, Berlin and Brussels so far on Sunday than throughout Saturday, according to flight data firm Cirium, though not all of these are due to the cyber-attack.
There were hours-long queues on Saturday and some 47% of Heathrow’s departing flights were delayed, according to flight tracker FlightAware. Additional staff were at hand in check-in areas to help minimise disruption.
By Sunday afternoon, FlightAware data showed the number of delayed flights from Heathrow had fallen from levels seen on Saturday.
Virgin Atlantic, which operates from Heathrow, said it was “aware of a technical issue impacting check-in systems at a number of airports including London Heathrow which may result in some delays to departures”.
It added that “currently all Virgin Atlantic flights are scheduled to depart as planned”.
Naomi RowanNaomi Rowan, from Sudbury in Suffolk, was supposed to be moving to Costa Rica with her dog Dusty, but both are now in a hotel after their Air France flight from Heathrow on Saturday was affected by the cyber attack.
She said staff were boarding passengers with pen and paper due to the outage but told her they were unable to board Dusty without the electronic system.
“I had a cry, booked a hotel and managed to get through to Air France on WhatsApp, who say the next available flight for me is Monday,” she said.
ReutersEurope’s combined aviation safety organisation, Eurocontrol, said airline operators had been asked to cancel half their flight schedules to and from the airport until 02:00 on Monday due to the disruption.
Meanwhile, Dublin Airport said that while the technical issues persisted and some airlines were continuing to check in manually, it was expecting to operate a full schedule on Sunday.
A spokesperson told the BBC: “Passengers are advised to contact their airline directly for updates on their flight.”
Dublin Airport previously said that Cork Airport, which is owned by the same parent company, had experienced a “minor impact” from the cyber-attack – but Cork Airport has since said it has faced no disruption with all services operating as normal.
Berlin Brandenburg Airport is asking travellers to use online or self-service check-in instead of the desks while the outage is ongoing.
It said there had been 12 cancellations in and out of the airport on Saturday, but that delays were generally less than 45 minutes.
ReutersA National Cyber Security Centre spokesperson said on Saturday that it was working with Collins Aerospace, affected UK airports, the Department for Transport and law enforcement to fully understand the impact of the incident.
The European Commission, which plays a role in managing airspace across Europe, said it was “closely monitoring the cyber-attack”, but that there was no indication it had been “widespread or severe”.
Transport Secretary Heidi Alexander also said she was aware of the incident and was “getting regular updates and monitoring the situation”.
It was only last July that a global IT crash due to a faulty software update from cybersecurity firm Crowdstrike caused disruption to aviation, grounding flights across the US.
Analysts said at the time that the incident highlighted how the industry could be vulnerable to issues with digital systems.
Additional reporting by Rozina Sini
Business
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Business
Shop numbers return to growth after years of decline, say experts
UK high streets and shopping destinations are showing signs of recovery as more than 13 retail stores opened each week over the past year, according to new figures.
However, England and Wales have still seen more than 6,000 retail premises vanish from local communities over the past five years.
Analysis of Valuation Office Agency data by tax firm Ryan, found that there were 507,810 retail premises across England and Wales at the end of 2025.
It said the figures showed that a recent contraction across the sector has appeared to stabilise, with a 723 net increase in the number of retail stores compared with a year earlier.
Property numbers increased across every region of England and Wales, with the exception of the North West, which saw a decline of 41.
It suggests that parts of the sector are now beginning to rebalance following significant structural contraction seen since the pandemic.
The creation of new retail units also comes as many retail real estate firms, such as Hammerson, have turned empty large units, often former department stores, into a greater number of smaller units.
Other retail groups, such as John Lewis, have moved away from ambitions to transform some retail property for other uses such as rental accommodation.
Nevertheless, the retail sector is still facing pressure from higher business rates for many firms, increased labour costs and concerns over consumer sentiment.
The data also shows that there has also been significant decline over the past few years, with a net reduction of 6,045 retail properties since the end of 2020.
London recorded the largest five-year regional reduction, with 1,266 retail premises disappearing over the period, followed by the South East (-1,191), North West (-719) and North East (-672).
The figures show retail premises which have permanently disappeared from communities altogether, having either been demolished or converted for alternative use.
The figures come as Ryan’s 2026 annual business rates review highlighted that the retail sector saw a 9.3% increase in rateable values at the 2026 business rates revaluation despite the major shift in the retail landscape since the pandemic.
Alex Probyn, practice leader for Europe and Asia-Pacific property tax at Ryan, said: “The pandemic accelerated structural changes that were already emerging across the retail sector, including changing consumer behaviour, hybrid working patterns and a reduced reliance on traditional retail floorspace in many locations.
“Many locations were arguably over-retailed before Covid and high streets have evolved towards more mixed-use environments, with retail space being rebalanced alongside growing demand for residential, leisure, hospitality and service-led uses.
“The revaluation outcome does suggest a large proportion of retail premises have seen bigger increases in their assessments than underlying market conditions and rental evidence would have led occupiers to expect.
“Retailers should therefore carefully review and, where appropriate, challenge their assessments.”
Business
Indians cut overseas travel spending to $1.9 billion in March: RBI
Indians sharply cut back on overseas travel spending in March, with remittances for foreign trips dropping by more than $212 million from the previous month, according to Reserve Bank of India data. The fall in outbound travel expenditure came amid rising oil prices linked to the Middle East conflict and persistent pressure on rupee, even as travel remained the single largest component of outward remittances under the Liberalised Remittance Scheme (LRS).In March, travel-related remittances fell to $1.09 billion from $1.3 billion in February and $1.65 billion in January. The decline came at a time when the West Asia conflict pushed oil prices higher and weakened rupee to record lows. Amid the situation, Prime Minister Narendra Modi urged citizens to cut down on foreign travel and adopt measures such as carpooling. Lower overseas travel spending could reduce foreign exchange outflows and help ease pressure on rupee.According to the RBI’s data on outward remittances by resident individuals, travel continued to account for the largest share of money sent abroad under the LRS in March. Total remittances during the month stood at $2.59 billion.The RBI tracks overseas spending across categories including travel, studies abroad, maintenance of close relatives, overseas investments, and property purchases. Under the LRS framework, resident individuals, including minors, can remit up to $250,000 in a financial year for permitted current or capital account transactions.Within the travel segment, the biggest component remained the ‘other travel’ category, which covers holiday spending and international credit card settlements. Indians spent $623.05 million under this category in March, accounting for nearly 57 per cent of total travel-related remittances during the month.Expenditure linked to education travel, including hostel and fee payments, stood at $450.16 million. Business travel, pilgrimage, and overseas medical treatment together accounted for $21.39 million.The data also showed a rise in remittances meant for the maintenance of close relatives abroad. Such transfers increased to $389.78 million in March from $266.18 million in February.At the same time, spending under the ‘studies abroad’ category declined. This category includes payments made for educational services accessed remotely without travelling overseas, such as correspondence courses. Remittances under this head stood at $151.71 million in March, compared to $175.68 million in February and $267.42 million in January.For the financial year 2024-25, Indians remitted a total of $29.56 billion under the LRS. Travel made up the largest portion of this amount at $16.96 billion.The RBI figures further showed that investments by Indians in overseas equity and debt instruments rose significantly to $440.22 million in March from $265.99 million in February.Meanwhile, outward remittances for the purchase of immovable property overseas declined to $38.68 million in March, down from $51.36 million a month earlier.
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