Business
Ticketmaster agrees to give fans better price information after Oasis investigation
Chi Chi IzunduInvestigations correspondent and
Mark SavageMusic correspondent
ReutersTicketmaster will have to give music fans more advance information about ticket prices, after complaints about the system used for Oasis’s reunion tour last year.
The Competition and Markets Authority says the company has agreed to tell fans 24 hours in advance if a tiered pricing system is being used, as it was for Oasis tickets, and give more information about ticket prices during online queues.
It comes after the CMA said Ticketmaster “may have misled Oasis fans” with unclear pricing last year.
Platinum tickets sold for almost two-and-a-half times the standard price, but Ticketmaster did not explain to consumers that they came without extra benefits.
As a result of the CMA investigation, Ticketmaster will have to provide more information about prices during online queues, helping fans anticipate how much they might have to pay.
It will also have to use accurate labelling, to ensure the site does “not give the impression that one ticket is better than another when that is not the case”, the CMA said.
The company will also have to regularly report to the CMA over the next two years to ensure it is adhering to the new compliance.
PA Media“Fans who spend their hard-earned money to see artists they love deserve to see clear, accurate information, upfront,” said CMA chief executive Sarah Cardell.
“If Ticketmaster fails to deliver on these changes, we won’t hesitate to take further action.”
The CMA also said it had not made any findings about whether consumer law was infringed.
A spokesperson for Ticketmaster said in a statement: “We welcome the CMA’s confirmation there was no dynamic pricing, no unfair practices and that we did not breach consumer law.
“To further improve the customer experience, we’ve voluntarily committed to clearer communication about ticket prices in queues.
“This builds on our capped resale, strong bot protection, and clear pricing displays – and we encourage the CMA to hold the entire industry to these same standards.”
‘No dynamic pricing’
The launch of Oasis’s highly-anticipated reunion tour last year descended into chaos, as fans found themselves paying hundreds of pounds more than they expected.
Many expressed outrage over allegations that Ticketmaster used “dynamic pricing” – where ticket prices rise and fall according to demand – prompting the CMA to launch an investigation into the sale.
However the CMA said it had “not found evidence” that such an algorithmic pricing system had been used to adjust the price of Oasis tickets in real time.
The confusion seems to have arisen because identical or adjacent tickets were often sold for wildly varying prices, a practice known as tiered pricing.
Although these fees were set in advance, the cheaper ones naturally sold first, leaving only the more expensive ones – leading to an impression that the prices were being hiked due to demand.
Even Oasis appeared to believe that dynamic pricing had been employed, issuing a statement saying they had not agreed to the practice in advance.
However, the boss of Ticketmaster UK told MPs that prices did “not move during the on-sale period”.
“There’s no technology-driven change to those prices,” said Andrew Parsons, appearing before the Business and Trade Select Committee this February.
“They are the prices which humans have agreed to. There’s not a computer or a bot behind it.”
Fans ‘feel let down’
Consumer magazine Which? welcomed the CMA putting pressure on Ticketmaster to make its prices clearer, but said the settlement didn’t go far enough.
“While it’s positive that Ticketmaster has agreed to follow the rules moving forward, it is disappointing that the CMA is not using its power to demand refunds for fans,” said Lisa Webb, a consumer law expert for the magazine.
“Those who felt ripped off when buying Oasis tickets last year will undoubtedly feel let down that Ticketmaster hasn’t been held to account for its past behaviour.
“Since this incident the CMA has been given stronger powers. It needs to show that it is willing to use them to create a meaningful deterrent for breaches of consumer law.”
Getty ImagesThe CMA’s action comes as Ticketmaster and its parent company Live Nation face legal action in the US over allegations they allowed brokers to buy up millions of dollars of tickets and resell them at higher prices.
The lawsuit was filed in California by the Federal Trade Commission and seven US states, and accused Ticketmaster of deceptive practices, including advertising lower prices that were actually unavailable.
The lawsuit also alleged that, in one instance, a broker had been able to purchase more than 9,000 tickets for a single concert during Beyoncé’s 2023 Renaissance tour.
When some of those tickets were resold on Ticketmaster at a higher price, the company was able to collect additional fees, the lawsuit alleged.
Ticketmaster and Live Nation have yet to respond.
Meanwhile, Live Nation’s CEO Michael Rapino has said he thinks concert tickets are underpriced.
Speaking at the Game Plan conference in Los Angeles last week, Rapino compared rock and pop shows to sporting events, telling Rolling Stone: “In sports, I joke it’s like a badge of honour to spend $70,000 for a Knicks courtside [seat],” but “they beat me up if we charge $800 for Beyoncé.”
The average price of a concert ticket rose 23.3% globally last year, according to data from the live industry trade publication Pollstar, reaching a record high of $130.81 (£104.36).
But Rapino said there was “a lot of runway left” in terms of price increases.
“When you read about ticket prices going up, the average concert price is still $72. Try going to a Laker game for that, and there’s 80 of them. The concert is underpriced and has been for a long time.”
Business
Market recap: 6 of top-10 most-valued firms add Rs 74,111 crore; Reliance biggest winner
The combined market valuation of six of India’s top-10 most valued companies rose by Rs 74,111.57 crore last week, with Reliance Industries emerging as the biggest gainer. The rally came during a volatile trading week in which the BSE Sensex advanced 177.36 points, or 0.23%.According to news agency ANI, Reliance Industries added Rs 24,696.89 crore to its valuation, taking its total market capitalisation to Rs 18,33,117.70 crore.Tata Consultancy Services saw its valuation jump by Rs 19,338.68 crore to Rs 8,38,401.33 crore, while ICICI Bank added Rs 14,515.93 crore to reach a market capitalisation of Rs 9,06,901.32 crore.The valuation of Life Insurance Corporation of India climbed Rs 9,076.37 crore to Rs 5,14,443.69 crore.Meanwhile, Bajaj Finance gained Rs 3,797.83 crore, taking its valuation to Rs 5,70,515.57 crore, while Larsen & Toubro added Rs 2,685.87 crore to Rs 5,40,228.21 crore.
Airtel, HUL among laggards
On the losing side, Bharti Airtel witnessed the sharpest erosion in market value, losing Rs 20,229.67 crore to settle at Rs 11,40,295.49 crore.The market valuation of Hindustan Unilever declined by Rs 16,212.18 crore to Rs 5,17,380 crore, while State Bank of India lost Rs 12,784.4 crore in valuation to Rs 8,76,077.92 crore.HDFC Bank also saw its market capitalisation dip by Rs 2,094.35 crore to Rs 11,79,974.90 crore.Reliance Industries retained its position as India’s most valued company, followed by HDFC Bank, Bharti Airtel, ICICI Bank, State Bank of India, TCS, Bajaj Finance, Larsen & Toubro, Hindustan Unilever and LIC.
Markets end volatile week with modest gains
Ajit Mishra, SVP, research at Religare Broking Ltd, said markets ended the week with marginal gains amid a “highly volatile and range-bound trading environment”.“Benchmark indices witnessed sharp intraday swings throughout the week, driven by persistent rupee weakness, mixed global cues, sectoral rotation, and continued uncertainty around inflation and interest rates,” he said, as quoted by ANI.Benchmark indices recovered on Friday, with the Sensex closing 231.99 points higher at 75,415.35 and the NSE Nifty rising 64.60 points to settle at 23,719.30.Analysts cited optimism surrounding possible progress in US-Iran peace negotiations and easing Middle East tensions as factors supporting market sentiment.Vinod Nair, head of research at Geojit Investments, was quoted by news agency PTI as saying that domestic markets traded with a “mild positive bias” due to buying at lower levels and constructive global cues.“Globally, the AI investment theme remained the primary driver, while domestically, financial stocks led the gains,” he said.Brent crude prices climbed 2.3% to $104.7 per barrel, while foreign institutional investors (FIIs) sold equities worth Rs 1,891.21 crore in the previous session.
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Red tape, not bad luck, hits capital | The Express Tribune
LAHORE:
Imagine a country sitting at the crossroads of South Asia and Central Asia, with a population of 250 million, abundant natural resources, and a GDP exceeding $450 billion, yet struggling to convince even its own businesspeople to invest at home.
That is Pakistan’s continued uncomfortable reality in 2026, and the way things are going, the business community believes that even after elevating higher, in the past one year due to perfect diplomacy, the government needs to take strict action against those civil servants and state officials, who still try to slow the pace of overseas and local investment as well as development work, which has jeopardised the growth of the country.
“Foreign direct investment (FDI) in Pakistan fell 31% during the first 10 months of financial year 2025-26, with total inflows coming in at $1.409 billion against $2.035 billion during the same period a year earlier,” said Mian Shafqat Ali, Founder of the Pakistan Industrial and Traders Association Front. He raised alarm over what he calls a deepening investment crisis, warning that both local and foreign investment has dipped to one of its lowest levels in recent memory.
He added that the root cause of this decline is not a lack of opportunity, but a system that actively discourages investors at every step. “The real obstacle in the way of investment is the layers upon layers of bureaucratic hurdles. Without removing these barriers, the dream of increasing investment cannot be realised.”
He noted that investors, both domestic and foreign, are deeply sensitive to the environment they operate in, and Pakistan’s current legal and regulatory framework, unpredictable energy policies, fluctuating exchange rates, and ad hoc government decisions have created an atmosphere of uncertainty that keeps capital away.
The business community by and large thinks that once the US-Israel-Iran conflict is settled fully, Pakistan can have better opportunities; however they simultaneously say that to grab those opportunities, “we need to settle our systems, which are dominated by anti-investment and anti-business culture”.
There are systems, which welcome and protect overseas as well as local investment; those societies belong to the first world or second world; “unfortunately here in Pakistan we are still unable to manage the smooth flow of Chinese investments, whom we call ‘iron brothers’,” said Bilal Hanif, a Lahore-based businessman.
“We keep building new institutions and launching new investment windows, but nothing changes on the ground because the real problem is structural. A foreign investor does not just look at your pitch; he looks at your court system, your tax regime, and whether rules will be the same two years from now. On all these counts, we are falling short,” he said.
Pakistan has averaged barely $2 billion in annual FDI over the past 26 years; a figure that expert bodies like the Pakistan Business Council say should be at least $12 billion per year, or roughly 3% of GDP, to meet basic development benchmarks. Meanwhile, regional competitors such as India, Vietnam, Indonesia, and even smaller economies like Bangladesh have consistently attracted far greater inflows, benefiting from predictable regulations, stronger investor protection, and long-term policy continuity.
Mian Shafqat Ali was clear that the failure does not rest with any single institution. He said the problem is not the fault of the Special Investment Facilitation Council (SIFC) or any other body, but rather the deeply entrenched systems that make doing business in Pakistan unnecessarily complicated.
“Until policymakers are willing to make difficult structural and political decisions, investment will remain weak, no matter how many new institutions are created,” he warned.
What investors consistently ask for is not complicated; it is political stability, simple regulations, and confidence that policies of today will not be reversed tomorrow. Pakistan, unfortunately, has struggled to offer any of these in a reliable manner. Frequent political disruptions, leadership changes, and policy discontinuity have created uncertainty that discourages long-term capital, and the capital does not avoid Pakistan because of a lack of opportunity, it avoids uncertainty.
“Government should move beyond announcements and focus on real structural reforms, overhauling the regulatory framework, simplifying business registration processes, ensuring energy availability at competitive rates and most importantly, providing a stable and consistent policy environment as without fixing the foundation, everything else is meaningless,” Ali added.
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