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Australian airline Qantas says millions of customers’ data leaked online

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Australian airline Qantas says millions of customers’ data leaked online


Workers are seen near Qantas Airways, Australias national carrier, Boeing 737-800 aircraft on the tarmac at Adelaide Airport, Australia, August 22, 2018. — Reuters
Workers are seen near Qantas Airways, Australia’s national carrier, Boeing 737-800 aircraft on the tarmac at Adelaide Airport, Australia, August 22, 2018. — Reuters
  • Major cyberattack hits global firms via Salesforce.
  • Sensitive customer details exposed, no financial data.
  • Global tech and airline giants targeted in breach.

SYDNEY: Australian airline Qantas said Sunday that data from 5.7 million customers stolen in a major cyberattack this year had been shared online, part of a leak affecting dozens of firms.

Disney, Google, IKEA, Toyota, McDonald’s and fellow airlines Air France and KLM are also reported to have had data stolen in a cyberattack targeting software firm Salesforce, with the information now being held to ransom.

Salesforce said this month it was “aware of recent extortion attempts by threat actors”.

Qantas confirmed in July that hackers had targeted one of its customer contact centres, breaching a computer system used by a third party now known to have been Salesforce.

They secured access to sensitive information such as customer names, email addresses, phone numbers and birthdays, the blue-chip Australian company said.

No further breaches have taken place since and the company is cooperating with Australian security services.

“Qantas is one of a number of companies globally that has had data released by cyber criminals following the airline’s cyber incident in early July, where customer data was stolen via a third party platform,” the company said in a statement.

Most of the data leaked was names, email addresses and frequent flyer details, the firm said.

But some of the data included customers’ “business or home address, date of birth, phone number, gender and meal preferences”.

“No credit card details, personal financial information or passport details were impacted,” Qantas said.

It also said it had obtained a legal injunction with the Supreme Court of New South Wales, where the firm is headquartered, to prevent the stolen data being “accessed, viewed, released, used, transmitted or published”.

Cybersecurity expert Troy Hunt told AFP that it would do little to prevent the spread of the data.

“It’s frankly ridiculous,” he said.

“It obviously doesn’t stop criminals at all anywhere, and it also really doesn’t have any effect on people outside of Australia.”

In response to questions about the leak, tech giant Google pointed AFP to an August statement in which it said one of its corporate Salesforce servers had been targeted. It did not confirm if the data had been leaked.

“Google responded to the activity, performed an impact analysis and has completed email notifications to the potentially affected businesses,” Melanie Lombardi, head of Google Cloud Security Communications, said.

Cybersecurity analysts have linked the hack to individuals with ties to an alliance of cybercriminals called Scattered Lapsus$ Hunters.

Research group Unit 42 said in a note the group had “asserted responsibility for laying siege to customer Salesforce tenants as part of a coordinated effort to steal data and hold it for ransom”.

The hackers had reportedly set an October 10 deadline for ransom payment.

‘Oldest tricks in the book’

The hackers stole the sensitive data using a social engineering technique, referring to a tactic of manipulating victims by pretending to be a company representative or other trusted person, experts said.

The FBI last month issued a warning about such attacks targeting Salesforce.

The agency said hackers posing as IT workers had tricked customer support employees into granting them access to sensitive data.

“They have been very effective,” expert Hunt said.

“And it hasn’t been using any sophisticated technical exploits… they have exploited really the oldest tricks in the books.”

The hack of data from Australia’s biggest airline comes as a string of major cyberattacks in the country has raised concerns about the protection of personal data.

Qantas apologised last year after a glitch with its mobile app exposed some passengers’ names and travel details.

And major ports handling 40% of Australia’s freight trade ground to a halt in 2023 after hackers infiltrated computers belonging to operator DP World.





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Race to get aid to Asia flood survivors as toll nears 1,200

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Race to get aid to Asia flood survivors as toll nears 1,200


A drone view shows cars parked in a flooded area in Hat Yai district, in Songkhla province, Thailand, November 25. — Reuters
A drone view shows cars parked in a flooded area in Hat Yai district, in Songkhla province, Thailand, November 25. — Reuters
  • Sri Lanka declares emergency and seeks global aid.
  • Over 631 dead, 472 missing across Sumatra, Indonesia.
  • Survivors describe sudden, tsunami-like flood waves.

Governments and aid groups in Indonesia and Sri Lanka worked to rush aid Tuesday to hundreds of thousands stranded by deadly flooding that has killed around 1,200 people in four countries.

Torrential monsoon season deluges paired with two separate tropical cyclones last week dumped heavy rain across all of Sri Lanka and parts of Indonesia’s Sumatra, southern Thailand, and northern Malaysia.

Climate change is producing more intense rain events because a warmer atmosphere holds more moisture, and warmer oceans can turbocharge storms.

The floodwaters have now largely receded, but the devastation means hundreds of thousands of people are now living in shelters and struggling to secure clean water and food.

In Indonesia’s Aceh, one of the worst-affected regions, residents told AFP that survivors who could afford to were stockpiling supplies.

“Road access is mostly cut off in flood-affected areas,” 29-year-old Erna Mardhiah said as she joined a long queue at a petrol station in Banda Aceh.

“People are worried about running out of fuel,” she added from the line she had been in for two hours.

The pressure has caused skyrocketing prices.

“Most things are already sky-high… chillies alone are up to 300,000 rupiah per kilo ($18), so that’s probably why people are panic-buying,” she said.

On Monday, Indonesia’s government said it was sending 34,000 tons of rice and 6.8 million litres of cooking oil to the three worst-affected provinces, Aceh, North Sumatra and West Sumatra.

“There can be no delays,” Agriculture Minister Andi Amran Sulaiman said.

Food shortage risk

Aid groups said they were working to ship supplies to affected areas, warning that local markets were running out of essential supplies and prices had tripled already.

“Communities across Aceh are at severe risk of food shortages and hunger if supply lines are not reestablished in the next seven days,” charity group Islamic Relief said.

A shipment of 12 tonnes of food from the group aboard an Indonesian navy vessel was due to arrive in Aceh on Tuesday.

At least 631 people were killed in the floods across Sumatra, and 472 are still listed as missing. A million people have evacuated from their homes, according to the disaster agency.

Survivors have described terrifying waves of water that arrived without warning.

In East Aceh, Zamzami said the floodwaters had been “unstoppable, like a tsunami wave.”

“We can’t explain how big the water seemed. It was truly extraordinary,” said the 33-year-old, who, like many Indonesians, goes by one name.

People in his village sheltered atop a local two-storey fish market to escape the deluge and were now trying to clean the mud and debris left behind while battling power and telecommunications outages.

“It’s difficult for us (to get) clean water,” he told AFP on Monday.

“There are children who are starting to get fevers, and there’s no medicine.”

The weather system that inundated Indonesia also brought heavy rain to southern Thailand, where at least 176 people were killed.

Across the border in Malaysia, two more people were killed.

Colombo floodwaters recede

A separate storm brought heavy rains across all of Sri Lanka, triggering flash floods and deadly landslides that killed at least 390 people.

Another 352 remain missing, and some of the worst-hit areas in the country’s centre are still difficult to reach.

President Anura Kumara Dissanayake has declared a state of emergency to deal with what he called the “most challenging natural disaster in our history”.

Unlike his Indonesian counterpart, he has called for international aid.

Sri Lanka’s air force, backed by counterparts from India and Pakistan, has been evacuating stranded residents and delivering food and other supplies.

In the mountainous Welimada region, security forces on Monday recovered the bodies of 11 residents buried by mudslides, a local official said.

In the capital Colombo meanwhile, floodwaters were slowly subsiding on Tuesday.

The speed with which waters rose around the city surprised local residents used to seasonal flooding.

“Every year we experience minor floods, but this is something else,” delivery driver Dinusha Sanjaya told AFP.

“It is not just the amount of water, but how quickly everything went under.”

Rains have eased across the country, but landslide alerts remain in force across most of the hardest-hit central region, officials said.





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White House says Trump MRI was preventative, president in excellent health

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White House says Trump MRI was preventative, president in excellent health


US President Donald Trump points after delivering remarks at the America Business Forum in Miami, Florida, US, November 5, 2025.— Reuters
US President Donald Trump points after delivering remarks at the America Business Forum in Miami, Florida, US, November 5, 2025.— Reuters 

WASHINGTON: The White House has said that President Donald Trump is in good health, even as people continue to question how his age may affect his performance as the country’s most powerful man. 

White House press secretary Karoline Leavitt said on Monday that a recent MRI conducted on President Trump was preventative in nature and revealed that he was in good cardiovascular health.

Speaking to reporters at a press briefing at the White House, Leavitt said men of Trump’s age benefited from such screenings.

‘President Trump’s cardiovascular imaging was perfectly normal, no evidence of arterial narrowing, impairing blood flow or abnormalities in the heart or major vessels,’ Leavitt said of the 79-year-old president.

‘The heart chambers are normal in size. The vessel walls appear smooth and healthy, and there are no signs of inflammation or clotting. Overall, his cardiovascular system shows excellent health. His abdominal imaging is also perfectly normal,’ Leavitt said.

Trump underwent a magnetic resonance imaging scan during a recent medical evaluation, but did not disclose the purpose of the procedure, which is not typical for standard check-ups. The lack of details raised questions about whether full information regarding the president’s health is being released in a timely fashion by the White House.

Trump is sensitive about his age and well-being. He personally attacked a female New York Times reporter on social media last week over a story she co-wrote examining the ways that Trump’s age may be affecting his energy levels.





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Tajikistan says five Chinese nationals killed in cross-border attacks from Afghanistan in past week

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Tajikistan says five Chinese nationals killed in cross-border attacks from Afghanistan in past week



Five Chinese nationals have been killed and five more injured in Tajikistan in attacks launched from neighbouring Afghanistan over the past week, Tajik authorities and China’s embassy in the Central Asian country said on Monday.

China’s embassy in Dushanbe, the capital, advised Chinese companies and personnel to urgently evacuate the border area.

It said that Chinese citizens had been targeted in an armed attack close to the Afghan border on Sunday. On Friday, it said that another border attack — which Tajik authorities said had involved drones dropping grenades — had killed three Chinese citizens.

Tajikistan, a mountainous former Soviet republic of around 11 million people with a secular government, has tense relations with the Taliban authorities in Afghanistan. It has previously warned of drug smugglers and illicit gold miners working along the remote frontier.

China, which also has a remote, mountainous border with Tajikistan, is a major investor in the country.

There was no immediate response on Monday from the authorities in Afghanistan to the Tajik statement.

But Afghanistan’s foreign ministry last week blamed an unnamed group, which it said was out to create instability, and said it would cooperate with Tajik authorities.

Tajik President Emomali Rahmon’s press service said on Monday that Rahmon had met with the heads of his security agencies to discuss how to strengthen border security.

It said that Rahmon “strongly condemned the illegal and provocative actions of Afghan citizens and ordered that effective measures be taken to resolve the problem and prevent a recurrence of such incidents.”

Tajikistan endured a brutal civil war in the 1990s after independence from Moscow, during which Rahmon initially rose to power. The country is closely aligned with Russia, which maintains a military base there.

Millions of Tajiks, a Persian-speaking nation, live across the border in Afghanistan, with Tajikistan historically having backed Afghan Tajiks opposed to the Taliban.



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