Business
Head teachers’ union demands action over ‘failing’ pension scheme
BBCThe head teachers’ union has demanded action from the Department for Education (DfE) to address what it describes as the “failing” Teachers’ Pension Scheme.
The National Association of Head Teachers (NAHT) said there was a litany of problems with the scheme, which has two million members, including payment delays that have left many in financial disarray.
The union told BBC Radio 4’s Money Box it was “shocked” at the number of members contacting it for help.
The DfE said it understood the problems had caused frustration and it was continuing to work closely with the scheme to resolve the issues as soon as possible.
‘Deeply dissatisfied’
With members across England and Wales, the Teachers’ Pension Scheme is one of the largest retirement schemes in the UK.
Although day-to-day operations are outsourced to Capita, the DfE has overall responsibility for the scheme.
But in a letter seen by Money Box the NAHT said it had “serious concerns” about how it was being run, including significant delays for members being paid their pensions.
The letter also cited excessive waiting times for members trying to get through on the phone, poor communication from pension scheme staff, and unanswered and unresolved queries and complaints.
Describing its members as “deeply dissatisfied”, the union’s assistant general secretary James Bowen said it was clear the Teachers’ Pension Scheme was failing teachers and school leaders.
“It’s just frankly not good enough,” he said, adding that the department and the pension scheme needed to “get to grips” with the problems and accelerate resolving some of the queries.
“I think we need to see some strong leadership within the Department for Education and within the Teachers’ Pension Scheme,” he said.
“Probably the only other solution is to put some more capacity into that team so it can cope with the demand that appears, at the moment, to be overwhelming them.”
Joanne Hurst‘It’s diabolical’
After a 40-year career in education, starting as a nursery assistant before working her way up to head teacher of a primary school, Joanne Hurst has spent the last two years meticulously planning for her retirement.
She was due a lump sum pension payment on 1 September, which she had arranged to use to pay off her mortgage on that day. She was also expecting the first of her monthly pension payments in the middle of the month, but she has not seen a penny of either.
Ms Hurst said this has had “a huge impact” on her financially, costing her in lost interest and forcing her to pull money from other places to get by.
“That’s then had an impact on my mental health and well-being because I’m worried about when will this money come through,” she told the BBC.
She said trying to get answers out of the pension scheme had compounded her stress.
“Each time I ring Teachers’ Pensions I’m given different advice, conflicting advice,” she said.
“I think it’s diabolical. I think it’s grossly unfair for people who’ve worked all their lives [and] paid into a system.
“It’s not a charity, it’s something we are owed because we have paid into it.”
The NAHT’s Mr Bowen said he believed a lot of the problems stemmed from a legal judgement in 2018, which found that younger members of government schemes were effectively discriminated against.
That judgement led to the government changing public service pension schemes, including the way pension valuations were calculated.
In March, Teachers’ Pensions – which runs the Teachers’ Pension Scheme – said it had been waiting for that government guidance, and it had taken “a long time to agree for consistency [across all public service pension schemes] and to ensure calculations don’t need to be revisited”.
Mr Bowen said: “I’ve no doubt that is a huge part of [these delays] but I don’t think it explains it all.
“I think probably there is also a shortage of capacity there as well and those two things combined are probably creating the situation we find ourselves in now.”
In a statement, the DfE said: “We understand that this has caused frustration and are continuing to work closely with Teachers’ Pensions to resolve this issue as soon as possible,” adding that people can check the TPS website for updates.
Capita apologised for the delays and said active discussions were continuing to address the increase in the number of enquiries being made to Teachers’ Pensions.
Business
Satcom rollout: Services to start after security clearances and spectrum pricing; telecom minister Jyotiraditya Scindia gives this update – The Times of India
Satellite communication services in India will be rolled out only after operators meet security requirements and spectrum pricing is finalised, Union telecom minister Jyotiraditya Scindia said, adding that the government is also examining issues related to Vodafone Idea (Vi).In an interview to PTI, Scindia said players such as Elon Musk-owned Starlink, Eutelsat One and Jio Satellite Global Services (SGS) will get spectrum once the Department of Telecommunications (DoT) completes the pricing process and companies comply with security norms.“There are two issues that need to be addressed. One by the licence holders OneWeb, Reliance Jio, and Starlink, which is to comply with security clearances regarding international gateways, ensuring data remains in India, and so on,” Scindia said.He said the government has already allocated provisional spectrum to satcom companies to allow them to demonstrate compliance with security agencies. “They are in the process of doing that, so they need to comply,” he added.On spectrum pricing, Scindia said the matter is being handled by the DoT and the Telecom Regulatory Authority of India (Trai). “Hopefully that should be resolved soon,” he said.Trai and the DoT have differed on several aspects of spectrum allocation for satcom services. Earlier this month, Trai rejected a number of DoT proposals, including levying a 5 per cent annual spectrum fee instead of 4 per cent and removing a Rs 500 per-connection charge in urban areas. The DoT is expected to place its views before the Digital Communication Commission (DCC), the apex decision-making body in the telecom sector, which will decide the future course of action, including whether Cabinet approval is required.On Vodafone Idea, Scindia said the department is still examining the company’s request for relief. “We are today applying our minds on that. It is work in progress within the Department of Telecommunications,” he said.Vodafone Idea has told the DoT that its liabilities to the government stand at around Rs 2 lakh crore, including Rs 1.19 lakh crore in spectrum dues. The company has warned that without support, the Centre could face losses due to non-recovery of dues and erosion of equity value. The Supreme Court has allowed the government to address the matter within its policy-making powers.Asked about concerns over repeated relief to Vi, Scindia said no such relief has been extended so far. “We have not given any relief as such. We have converted our dues into equity. Therefore, we hold a 49 per cent equity stake in Vodafone against dues of close to, if I recall correctly, Rs 37,000 crore. That is now the Government of India’s equity stake in that company,” he said.In the absence of further relief, Vodafone Idea is required to pay around Rs 18,000 crore by March 2026 and a similar amount annually for the next six years. Its annual liabilities are more than double its operational cash generation, which has been about Rs 8,400–9,200 crore over the past three years.Vi has warned that any threat to its operations could push the market into a duopoly and lead to higher telecom tariffs. Scindia, however, said India’s telecom market remains competitive.“If you look at countries across the world, very few can boast of four providers of telecom services. India today has four very robust telcos,” he said, adding that Vodafone Idea and BSNL together still serve over 300 million customers. “We would like to see that continue.”
Business
Brain implants, falling Tesla sales and a $1tn deal: A year in the life of Elon Musk
Elon Musk is rarely out of the spotlight. But, even by his standards, 2025 has been a full-on year.
Over the past 12 months, the entrepreneur-turned-government adviser has reached massive business milestones and suffered serious setbacks. He was also knocked off the top spot as the world’s richest man – and is now further out in front than ever before.
All that amid a backdrop of an increasingly challenging economic environment, both across the US and globally – and without factoring in private life developments, which included the announcement of a reported 13th child being born months earlier.
But business wise, Musk has been all-action, all year – just not all of it as smooth as he might have wished. Here, The Independent takes a look at a year in the life of Elon Musk.
Doge – and Donald Trump
It feels a long time ago but the Department of Government Efficiency (Doge) only came into being in January 2025, with Musk appointed as a special government employee, effectively giving him a 130-day stint overseeing cuts to the US federal budget, slashing public sector jobs and planning cuts to the US foreign aid programme to the tune of almost $10bn. Naturally, plenty of this drew plenty of ire, with Bill Gates one of those to accuse “the world’s richest man [of] killing the world’s poorest children”.
While it might have been expected that he at least had the backing of the person who appointed him to the role during that spell – President Trump – the relationship proved to be fractious and volatile, descending into all-out personal attacks strewn over social media at one point.
In June, Musk called Trump’s “Big Beautiful Bill” an “abomination” and soon after suggested on X that “the really big bomb [was] Trump is in the Epstein files”. For his part, the president lambasted Musk as a disappointment. The petty squabbles continued as Trump said the administration would be looking at the subsidies paid to Musk’s companies, around potentially ending them – though noting it had “to be fair” to the nation and to the entrepreneur alike. Suggesting he’d “take a look” at deporting Musk was hardly “first buddy” material, either.
Musk officially ended his Doge tenure in May, weeks after telling Tesla shareholders that he would be spending “far more time” back to focusing on the EV firm, amid a falling share price and questions over product launches.
Business ups and downs
It would of course be remiss to not detail the successes and milestones that Musk has seen across the year around his many businesses.
Though – as is often the case in industry and especially where pushing new boundaries is concerned – many ups can be followed by a down, Musk’s companies do continue to produce.
Tesla, for example, launched their long-range Cybertruck variant partway through the year to much acclaim from fans – but a massive recall to tens of thousands of earlier models over parts concerns was a misstep.
Neuralink, Musk’s firm which is developing brain implants to be placed within human skulls to aid people with limited movement to be able control devices using their thoughts, has held multiple clinical trials. He says there’s a backlog of 10,000 people who are signed up for it, with the potential for positive reach here undeniable, yet there has also been criticism over possible animal treatment and for filing as a “small disadvantaged business” in the US despite a valuation of $9bn.
Elsewhere Grok 4 was launched in July as a new AI model, SpaceX performed a successful controlled splashdown landing with one of its Starship rockets and The Boring Company showed progress with its ZPIT (Zero People In Tunnel) approach: digging tunnels, moving earth and installing concrete wall segments with no humans inside, improving safety and efficiency along the way.
Tesla
But it’s impossible to separate Musk from one company in particular, and that one has had more downs than ups across 2025: Tesla.
The share price, as ever, tells its own story: from a high of around $480 near Trump’s vote victory last winter, it sunk to about $220 by April, decimated by public perception of its CEO, falling sales, widespread economic uncertainty over tariffs and questions over the company’s valuation.
If investing in Tesla – and investing in individual companies in general – has always been a bit of a rollercoaster, 2025 has perhaps marked the part of the ride with loops, turnbacks and rapid accelerations, heading quickly towards the highest peak as we race toward the end of the calendar year. Beyond it? As with any funfair ride, you never know until you get there – that’s the thrill and the fear of it.
Tesla showrooms faced vandalism, while Musk himself faced protests aplenty – collections of people, bus stop posters, even a car smashed to pieces.
Some came in the face of his Doge work, while others were furious at a perceived insulting salute gesture at Trump’s inauguration. Yet more came as comments emerged from the car maker’s chief executive seemingly trying to entangle himself in other nations’ politics or policies.
The upshot was simple enough: falling sales.
In Europe in particular, the drop-off has been spectacular – summer data showed Tesla sales fell by 40 per cent as competition from Chinese manufacturers, reputational damage and a lack of new models all played a part in BYD overtaking it as the dominant emerging EV brand on the continent. Tesla’s market share had fallen to below 1 per cent by that time, and sales are down year-on-year despite EV sales as a whole being up by more than a quarter.
Weak sales in India, China and the US add further worries, despite a pickup in September domestically, driven by buyers beating the expiration of tax credits.
In Norway, a similar effect gave a recent boost in Europe: Tesla broke records for sales by a single manufacturer in a month in November, but rather than this being a sustainable trend, it appears to have been spurred on by planned increases to taxes on buying EVs which come into effect next year.
But Musk has long felt that car sales are not the only, or the biggest, ace up Tesla’s long-term sleeves.
Self-driving cars, robotics, AI and data – all these factors are what many investors point to as future revenue prospects for the firm. And those inside and outside the company seem to feel the same way, given the recent events.
World’s richest person
Musk is already the world’s richest person and has been for some time – aside from a few hours when he very briefly lost top spot to Oracle’s Larry Ellison.
Since then, however, Musk has opened up a huge gap again and, at the start of December, had a net worth of $450bn (£340bn) per Bloomberg’s Billionaires Index.
That places him a full $180bn (£136bn) ahead of now-second-placed Larry Page, of Alphabet. Musk’s net worth has grown by almost $17.5bn (£13.2bn) across the course of 2025 and he did become the first person to hit the $500bn mark for a short period. Yet it’s a figure way beyond even those riches where Musk’s year finishes in the spotlight.
Close to a full trillion dollars is at stake in his new Tesla pay package, voted for and approved by more than three-quarters of shareholders just last month. He’ll earn $878bn (£665bn) across a decade if he continues to lead the growth of the company to significant production and valuation milestones, the last of which would leave Tesla worth $8.5tn (£6.4tn) – the precise combined market capitalisation value of the world’s two biggest public companies right now as it happens, Nvidia and Apple.
The path to those riches is not just a “new chapter […] but a whole new book,” Musk declared after that pay packet was approved.
Whatever pages 2026 writes for Musk and his many projects, he’s unlikely to ever be far from dramatic progress, fervent criticism or eye-catching headlines – and the money milestones keep piling up too.
Business
Households suffer miserable year of across-the-board bill increases
This year has been a miserable one for households after across-the-board price hikes on everything from energy to council tax left many struggling to balance their budgets.
The so-called “Awful April” price hikes combined with high energy costs saw the average household facing an annual increase of £1,254 from essential bill rises, according to figures from comparison site Uswitch.
Most areas in England saw council tax bills rise by 5% – the maximum amount permitted – with some including Birmingham, Bradford, Newham, Somerset, Trafford, and Windsor & Maidenhead granted special permission to go even higher.
Water bills increased by an average £123 per year – the largest rise since the industry was privatised in 1989.
Broadband and phone bills also rose while the cost of a TV licence and the standard rate of car tax both increased by £5 – with electric vehicles no longer exempt.
Meanwhile, Ofgem’s energy price cap – which sets bills for households still on standard variable tariffs rather than fixed deals sought out independently – started the year at £1,738 for the average household and will end it at £1,755 before it rises to £1,758 on January 1.
Uswitch spokeswoman Sabrina Hoque said: “Pressure points have been widespread. Energy debt hit an eight-year high in October, with households now owing £780 million to their suppliers. The strain is so severe that more than two million homes say they won’t turn on their heating this winter – a fifth higher than last year.
“Similarly, mobile and broadband bills have been a key area of concern, with average annual jumps of £21.99 for broadband and £15.90 for mobile. In the last few months, we have seen nearly every major provider announce updated price rise rates for new customers, with monthly increases going up to as much as £4.
“For many broadband and mobile customers, bills are set to rise again in April 2026. If you are out of contract or your deal is set to expire ahead of April, it is time to take action. Out-of-contract rates tend to be more expensive, and you could save an average of £203 a year by switching to a new broadband deal.”
Citizens Advice chief executive Dame Clare Moriarty said: “The cost-of-living crisis is not over. Stubbornly high bills and increasing living costs mean four million people are in a negative budget, meaning they can’t afford essentials like energy bills, rent, or food.
“Our advisers see the impact of these punishingly high costs every day. People come to us feeling like they’re constantly fighting to stay afloat but, despite their best efforts, are sinking further into the red.
“Everyone should be able to afford the essentials and that’s why better targeted support is crucial. We want the Government to increase Local Housing Allowance to help those struggling with their rent and improve bill support to ensure sky-high utility costs, like energy and water, don’t continue to stretch household budgets beyond breaking point.”
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