Tech
Interview: Differentiating with AI in pet care | Computer Weekly
Over the past year, Kate Balingit has been leading the digital health initiative at Mars Nutrition, reporting to the company’s pet care chief information officer, where she is focused on commercialising and deploying artificial intelligence (AI) through the Mars pet nutrition brands. These include well-known pet foods brands such as Pedigreee, Iams, Royal Canine, Sheba and Whiskas.
“Even though we’re building tech products, Mars is a non-tech company,” says Balingit, whose official job title is Mars Petcare head of digital innovation. “We kind of abide by the same standards of scientific credibility and scientific rigour that apply to our primary business of food.”
A former Googler, who was also involved in Waze, Balingit joined Mars Petcare in 2022 to head up Whistle, the “FitBit for dogs” company Mars acquired in 2016 (see Career at Google) .
She says Mars Petcare has made a large commitment to digitising the pet care business. This includes everything from upskilling staff to digitising factories and its supply chain, as well as elevating the e-commerce experiences. Digitisation also covers emerging technologies such as using agentic AI for automating workflows and mining digital health data.
On the AI front, rather than rely on existing large language models (LLMs), she says the business is focused on building the computer vision algorithms itself: “We’re building image classifiers to detect signs of emerging health conditions and enterprise software components that enable us to create user experiences that can safely live on our brand digital properties. It comes down to differentiated assets – our proprietary data sets bootstrap an image database and then we work with vets to label the images and train the algorithm.”
She says these algorithms go through the same kind of scientific governance rigor as the food part of the business. “We do have to be able to say where we sourced our data. We’re also very explicit about publishing how we train the models.” This, she says, is a differentiator. “You don’t get a free pass just because you’re working with algorithms. At a non-tech company, you have to abide by the same quality standards that apply to the entire business.”
Among the challenges the company aims to address is how to build products and digital experiences that meet the unique needs of individual brands, individual business units and offers a unique differentiator. A lot of the work involves its data architecture for structuring all of the data that the company collects from pet parents who use the apps and applications the company develops.
“We’re working with emerging technologies like computer vision and trying to build products with a platform approach to enable us to repurpose these assets in different types of applications,” she says. “My team takes a very component-based approach. I don’t see us building products. Instead, we are building a series of capabilities.”
Digitising pet care
There are around 200 people working in the digital transformation organisation at Mars Petcare. Balingit’s role involves orchestrating initiatives across three core functions: science, data science and software engineering.
“The digital health initiative starts with science; we’re building scientific instruments,” she says. These algorithms are capable of detecting the emerging presence of health conditions in dogs. “I start by partnering with the global R&D [research and development] science function, which includes specialists in oral health, skin health, gut health and healthy ageing.”
The team put together a specification for the product, such as deciding on the symptoms of a health condition that the software and AI it produces will be able to detect. The data science team is used to build the algorithm to detect the health condition.
“In the case of a canine dental check, we’re detecting plaque, tartar and gum irritation. I work with our data science team to build the algorithm – we have to acquire the training data and we have to label it, then we build the computer vision models using Azure developer tools.”
The algorithm is made available via an application programming interface (API). Balingit then works with the software engineering team on the actual product experience. “It’s a truly cross-functional effort,” she says.
The software not only needs to meet the high standards associated with the brand, but a high bar is also set for the enterprise architecture, data security and data privacy. With these high standards, Balingit says: “Data science and software engineering can do something really special, which is to scale scientific understanding and put these capabilities into the hands of pet parents around the world through our biggest brands.”
Greenies is a recent example of one of the brands with an AI tool. “Our use of AI in the Greenies Canine Dental Check tool started with a pet parent insight. We know that 80% of dogs have signs of periodontal disease by the age of three, but 72% of pet parents think that their dog’s oral health is fine,” she says.
The team wanted to address this awareness gap among pet owners using AI to, as Balingit puts it, “make the invisible visible and help people to understand that their dog is experiencing an oral health issue.”
“We’re very explicit about publishing how we train the models. You don’t get a free pass just because you’re working with algorithms”
Kate Balingit, Mars Petcare
The Greenies Canine Dental Check required a computer vision algorithm trained on more than 50,000 images of dogs. “We built an algorithm that was capable of taking a smartphone image to understand if the photograph is of a dog and, if it is, if it’s showing the dog’s mouth and its teeth are visible.” The algorithm then needs to analyse the image to determine whether the tooth has visual signs of oral disease.
When asked about the success in capturing teeth in a pet dog’s mouth, she says: “We always encourage caution. But when I’ve looked at the data, the average user captures about 10.2 teeth in the photo itself.” So, while it may seem a major undertaking for pet owners to attempt taking smartphone photos of their dog’s mouth with visible teeth, in Balingit’s experience, pet parents are “very capable”.
Another consideration is the level of accuracy. Balingit says: “No algorithm is going to be 100% accurate. A human is not 100% accurate. What’s really important is that we are not building a diagnostic device. Our goal was to build a health-screening instrument that could find visual indicators of an emerging disease.” As such, the level of accuracy it can achieve of 97% is good enough.
An approach to business AI
As Balingit notes: “AI is just top of mind for everybody right now.” Like many businesses deploying AI applications, she points out that the past two years have been “a whirlwind”, which means companies such as Mars Petcare need to figure out what they should be doing with AI.
“It’s important to be intentional about what we’re doing, and the key question for me is, ‘What do we at Mars Petcare have that an AI company in Silicon Valley doesn’t have? What are our unique assets and how do we build an AI innovation agenda on top of them?’”
Looking to the future and advances in digital technologies, Balingit believes the world of internet of things (IoT) sensors and AI offers a tantalising opportunity for the business and pet owners alike. While people talking to their pets like Dr Dolittle may seem a bit far-fetched, she says: “Our pets do talk to us with their movements, their facial expressions.” Inevitably, many pet owners may miss these subtle signs, but AI could offer a way to spot these.
Ballingit sees an opportunity to use sensor data to help quantify animal behaviour and then apply AI to translate the sensor data into something humans can understand. In a world where digital technologies have made people ever-more disconnected from the real world, tech innovation may one day offer a way for pet parents to have a closer relationship with their furry friends.
Tech
A Possible US Government iPhone-Hacking Toolkit Is Now in the Hands of Foreign Spies and Criminals
Google notes that Apple patched vulnerabilities used by Coruna in the latest versions of its mobile operating system, iOS 26, so its exploitation techniques are only confirmed to work against iOS 13 through 17.2.1. It targets vulnerabilities in Apple’s Webkit framework for browsers, so Safari users on those older versions of iOS would be vulnerable, but there’s no confirmed techniques in the toolkit for targeting Chrome users. Google also notes that Coruna checks if an iOS devices has Apple’s most stringent security setting, known as Lockdown Mode, enabled, and doesn’t attempt to hack it if so.
Despite those limitations, iVerify says Coruna likely infected tens of thousands of phones. The company consulted with a partner that has access to network traffic and counted visits to a command-and-control server for the cybercriminal version of Coruna infecting Chinese-language websites. The volume of those connections suggest, iVerify says, that roughly 42,000devices may have already been hacked with the toolkit in the for-profit campaign alone.
Just how many other victims Coruna may have hit, including Ukrainians who visited websites infected with the code by the suspected Russian espionage operation, remains unclear. Google declined to comment beyond its published report. Apple did not immediately provide comment on Google or iVerify’s findings.
In iVerify’s analysis of the cybercriminal version of Coruna—it didn’t have access to any of the earlier versions—the company found that the code appeared to have been altered to plant malware on target devices designed to drain cryptocurrency from crypto wallets as well as steal photos and, in some cases, emails. Those additions, however, were “poorly written” compared to the underlying Coruna toolkit, according to iVerify chief product officer Spencer Parker, which he found to be impressively polished and modular.
“My god, these things are very professionally written,” Parker says of the exploits included in Coruna, suggesting that the cruder malware was added by the cybercriminals who later obtained that code.
As for the clues that suggest Coruna’s origins as a US government toolkit, iVerify’s Cole notes that it’s possible that Coruna’s code overlap with the Operation Triangulation code that Russia pinned on US hackers could be based on Triangulation’s components being picked up and repurposed after they were discovered. But Cole argues that’s unlikely. Many components of Coruna have never been seen before, he points out, and the whole toolkit appears to have been created by a “single author,” as he puts it.
“The framework holds together very well,” says Cole, who previously worked at the NSA, but notes that he’s been out of the government for more than a decade and isn’t basing any findings on his own outdated knowledge of US hacking tools. “It looks like it was written as a whole. It doesn’t look like it was pieced together.”
If Coruna is, in fact, a US hacking toolkit gone rogue, just how it got into foreign and criminal hands remains a mystery. But Cole points to the industry of brokers that may pay tens of millions of dollars for zero-day hacking techniques that they can resell for espionage, cybercrime, or cyberwar. Notably, Peter Williams, an executive of US government contractor Trenchant, was sentenced this month to seven years in prison for selling hacking tools to the Russian zero-day broker Operation Zero from 2022 to 2025. Williams’ sentencing memo notes that Trenchant sold hacking tools to the US intelligence community as well as others in the “Five Eyes” group of English-speaking governments—the US, UK, Australia, Canada and New Zealand—though it’s not clear what specific tools he sold or what devices they targeted.
“These zero-day and exploit brokers tend to be unscrupulous,” says Cole. “They sell to the highest bidder and they double dip. Many don’t have exclusivity arrangements. That’s very likely what happened here.”
“One of these tools ended up in the hands of a non-Western exploit broker, and they sold it to whoever was willing to pay,” Cole concludes. “The genie is out of the bottle.”
Tech
Apple’s New MacBook Air and MacBook Pro Have New Chips, More Storage, and Higher Prices
Alongside its price-friendly iPhone 17e and M4 iPad Air yesterday, Apple just announced a few updates to the MacBook Pro, MacBook Air, and its rarely-refreshed desktop display line.
The MacBook Air has now been updated to the latest M5 chip. It’s a fairly modest upgrade, but it brings it up to speed with Apple’s latest processor that debuted in the MacBook Pro last fall. There are no other major hardware changes—it now comes with 512 GB of starting storage with “faster SSD technology”—but you can still get the Air in either a 13- or 15-inch screen size.
This laptop also features Apple’s N1 wireless chip, which includes Wi-Fi 7 and Bluetooth 6 for the latest connectivity standards. It still comes with the standard 16 GB of RAM, and sadly, there’s a $100 price bump to account for the extra storage. It now starts at $1,099 for the 13-inch model and $1,299 for the 15-inch model. Apple says you can preorder it tomorrow, with sales kicking off on March 11.
More interestingly, Apple is expanding the M5 chip series with the M5 Pro and M5 Max, now available in the 14-inch and 16-inch MacBook Pro. Like previous generations of Apple silicon, the “Pro” and “Max” configurations add significantly improved multi-core CPU and graphics performance.
The M5 Pro and M5 Max can be configured with up to 18 CPU cores (12 performance cores and 6 “super” cores), up from 16 on the M4 Max. The M5 Pro can scale up to 20 GPU cores, while the M5 Max extends up to 40 GPU cores. Thanks to higher memory bandwidth, more efficient Neural Engine, and improved GPU architecture, Apple says the M5 Pro and M5 Max have “over 4X the peak CPU compute for AI” compared to the last generation and offer 20 percent better GPU performance.
The new MacBook Pros don’t include any other hardware changes; things have stayed largely the same since 2021—same port selection, Mini-LED display, speakers, and webcam. Even the claimed 24-hour battery life hasn’t changed from the M4 models, which came out in late 2024. Interestingly, as recently as last week, Bloomberg reported that Apple plans to launch a more significant update to the MacBook Pro later this fall, which will reportedly debut the M6 chip, an OLED touchscreen, and a thinner chassis.
Like the MacBook Air, all versions of the M5 Pro or M5 Max MacBook Pros come with twice the storage and a slightly higher starting price. Coming with 1 TB, the 14-inch M5 Pro now starts at $2,199, and the 16-inch model at $2,699. That’s $200 more than last year’s machines. Meanwhile, M5 Max prices start at $3,599.
Tech
National Grid, Nebius and Emerald hail datacentre power throttling | Computer Weekly
National Grid has carried out the first trial of flexible electricity usage by a UK datacentre, in conjunction with operator Nebius. The trial used artificial intelligence (AI)-powered datacentre management software from Emerald AI’s software on a bank of 96 Nvidia Blackwell Ultra high-performance graphics processing units (GPUs) at a Nebius datacentre near London.
Over five days in December 2025, more than 200 real-time simulated “grid events” were sent to the site to test the Emerald software’s ability to dynamically adjust the datacentre’s power consumption.
Emerald AI’s platform was able to adjust power use to the requested level and cut demand by up to 40% while critical workloads ran as normal.
Key results included successfully reacting to spikes in demand during half time at football matches, followed by load-reduction requests for up to 10 hours that demonstrated an ability to help the grid navigate periods of low wind or extreme heat, and simulated a system stress event that saw it shed 30% of load in 30 seconds to help maintain grid resilience.
According to the partners involved in the trial, such capabilities could enable AI datacentres to add more than 2GW of capacity back to the grid when needed.
The aim is that AI datacentres can avoid being simply a source of electricity constraint to being more controllable in relation to the electricity grid, by managing peaks, making better use of existing infrastructure, and supporting the connection of different sources of energy to the grid.
“Most electric networks, most electric power systems, operate with probably 30% of capacity in place a year; there’s lots of capacity in the system, it’s a small number of hours a year when we’re at peak,” said Steve Smith, president of National Grid Partners, speaking at the Economist Impact Sustainability Week event in London.
“So, the trick is how you do it,” said Smith. “Because if you can throw more electrons at a fixed-cost system, you don’t need to put more infrastructure in, and the rates come down for everyone else.
“If you’re doing a small number of hours and you’re stretched, if we say, can you actually moderate your load when we need you to, then we don’t need to build lots more capacity.”
Also speaking at the Sustainability Week event, Varun Sivaram, chief executive of Emerald AI, said the trial showed that AI hardware at the Nebius datacentre could consume energy flexibly at a moment’s notice.
“When we got the signal in the middle of the night, we were able to reduce power within 30 seconds by over a third,” said Sivaram. “That’s also going to be the case with renewable energy, when there’s low wind, for eight hours, and the AI factory can reduce its consumption in such a way that we protect the critical workloads that run at 100% throughput.”
Sivaram explained that there are three ways to achieve flexibility of power consumption for AI workloads. The first is to slow some down or pause them. “Maybe a fine-tuning model run that doesn’t need to finish right this second, but it can be delayed by an hour,” he suggested.
The second way, he said, is by moving AI workloads. “You expect your answer from AI pretty soon, but we may be able to move it, as we did with a move between two different Oracle datacentres at the rate of 10 milliseconds of latency. There is a little bit of a latency penalty, but not relevant for that workload,” said Sivaram.
The third way, he said, is to monitor the datacentre to achieve flexibility. Here, Emerald operates as software intelligence to operate AI workloads – that can include by tagging them as different priorities – in an optimal way to give the grid what it needs while protecting the integrity of the workloads for the user.
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