Business
Restaurant reservation wars heat up as DoorDash enters the arena with Resy, OpenTable
Now available on your favorite food delivery app: restaurant reservations.
The still-simmering reservation wars of the last decade could fully reignite this year, as a shifting tech landscape pits some of the biggest players against each other to capture businesses and users alike. Reservation incumbents, delivery app newcomers and premium credit card partnerships are all ramping up the fight for a shrinking pool of diners.
Delivery giant DoorDash announced in June its $1.2 billion acquisition of SevenRooms, a reservation platform focused on direct bookings through a restaurant’s own website. Several months earlier, UberEats and Booking Holdings’ OpenTable announced a partnership to integrate reservations on Uber’s app. And in 2024, American Express, already the owner of Resy, bought Tock, a reservation platform focused on upscale restaurants, for $400 million.
“It’s three very large, very ambitious, very well-resourced companies all vying for the same exact piece of real estate, which is high-demand restaurants,” Resy and Eater founder Ben Leventhal told CNBC.
Resy was bought by AmEx in 2019, and today Leventhal — a strategic advisor for Resy until 2022 — focuses on Blackbird Labs, a loyalty program for independent restaurants that he founded that same year.
Bringing restaurants online
The reservation wars initially kicked off more than 10 years ago. Leventhal’s Resy burst onto the scene in 2014 and won market share, undercutting OpenTable’s legacy business, by charging eateries a simple monthly fee.
At the time, OpenTable, which was founded in 1998, charged restaurants both a monthly fee and a cover for each diner who booked through the platform. These days, the company still sometimes charges a variable cover fee for seated diners, depending on the establishment.
Thomas Barwick | Digitalvision | Getty Images
Despite Resy’s rise and buzzy partnerships with high-profile restaurants, OpenTable still significantly outstrips its rival by restaurant count.
Starting this summer, Resy will integrate the 5,000 eateries, bars and wineries that have listed on Tock onto its own platform, bringing its total number of venues to about 25,000. That’s still less than half of OpenTable’s roughly 60,000 restaurants.
But where OpenTable has scale, Resy has a “cool factor” and strong positioning in major cities, like New York, where dining out is big business.
And each companies’ relationships with credit card companies has added a new layer to the war, too.
Supercharging the platforms
Platinum American Express cardholders get special access to restaurant reservations at sought-after establishments, plus a $400 dining credit per year to use at Resy restaurants.
“We know that American Express card members spend close to $90 billion a year … on dining, and it’s a passion area for them,” Resy CEO Pablo Rivero told CNBC. “And we know that they also spend more. People with a Resy credit on an American Express card spend over 25% more on dining transactions.”
Likewise, eligible Visa and Chase cardholders get exclusive OpenTable reservations.
Those partnerships have also helped the legacy player woo some big-name restaurants away from Resy through cash incentives made possible by the credit card companies.
Recapturing top-tier restaurants with Michelin stars or James Beard awards has been a priority for OpenTable over the last five years, said OpenTable CEO Debby Soo.
“Credit card companies are looking for a perk to differentiate their cards, especially for their premium cardholders,” Soo said. “Especially after Covid, the experiential has become even more important.”
Delivery’s here
Now, DoorDash is entering the fray with its SevenRooms acquisition.
The company is used to fighting for market share in a competitive industry. Before the pandemic, DoorDash was up against UberEats and Grubhub for market dominance of online third-party food delivery.
As of 2025, DoorDash was the biggest player in the U.S. market, with about 67% share, according to digital restaurant operations firm Deliverect. UberEats trails with a 23% share.
Eric Baradat | AFP | Getty Images
As it enters the bookings game, DoorDash is looking to capture the range of dining possibilities, whether it’s delivery, takeout or table.
In the early months of its reservations integration, the platform was offering users DoorDash cash per booking to use on future delivery orders. And in select cities, it offers exclusive tables at trendy spots for members of DashPass, its subscription service.
Above all, the integration with SevenRooms gives DoorDash and its restaurants access to more data about diners.
“Delivery and dine-in have typically been siloed data sets,” SevenRooms co-founder Joel Montaniel said. “So if a customer has ordered six times, and they’re coming into the restaurant for the first time, are they a first-time customer or a seventh-time customer?”
Following a diner across touchpoints means a better experience, and more tailored marketing, he said.
“We’re seeing the flywheel happening and the excitement about the DoorDash reservation marketplace happening, but it’s still early days,” said Parisa Sadrzadeh, vice president of strategy and operations for DoorDash. “We’ve got a lot of room to continue to grow.”
Correction: This story has been updated to correct that Ben Leventhal was a strategic advisor to Resy until 2022.
Business
Oil jumps above $100 as US to blockade Iranian ports after peace talks fail
The failure of negotiations at the weekend has raised concerns that the global energy crisis will deepen.
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Business
War in Gulf, layoffs hit discretionary spends – The Times of India
MUMBAI: Consumers seem to be cutting back on discretionary spends, allocating more budgets to essentials and value purchases as a mix of war-driven uncertainty and layoffs have nudged people to tighten their purse strings and save more. Even as the US and Iran agreed upon a two-week ceasefire last week, the prospects of a peace deal faded as talks between the two countries held in Pakistan failed to produce desired results. Analysts said that caution will prevail until there’s clarity on a full-fledged de-escalation. “Post mid-March, discretionary offtakes slowed down,” said Satyaki Ghosh, CEO at Raymond Lifestyle, pinning hopes on the upcoming wedding season to support demand going ahead. “We are running some value-based offerings but no direct discounts as yet,” Ghosh said. Consumers are not just curbing overall spending at stores, but are also gravitating more towards affordable options and value-driven choices, prioritising essentials over indulgences, said Tarun Arora, CEO & whole-time director at Zydus Wellness, maker of brands such as Complan and Glucon-D which is looking at smaller and more accessible formats where relevant. People are not necessarily trading down although there is some tightening of spends with simpler routines and fewer impulse additions, said Shankar Prasad, CEO at D2C beauty brand Plum. “What we are seeing is a gradual shift in consumer preference towards essential categories, with relatively higher spends on everyday, need-based products, while discretionary and indulgent purchases have softened a bit, which is typically the case during periods of uncertainty,” said Mayank Shah, chief marketing officer at Parle Products. For the time being, the company is focusing on pushing value packs of premium products so that even indulgent purchases remain accessible, said Shah. The war-led surge in crude oil has already pushed up costs for companies with firms pointing to inflationary pressures and looking to implement price hikes. Many firms across spaces such as edible oils, bottled water, beverages and consumer durables have already taken some price increases, straining middle class households. Analysts at Nuvama expect a post-election uptick in inflation across the country. “Footwear players shall likely face margin pressure as roughly 30% of their raw material inputs are crude-linked. QSRs may also experience cost headwinds from increased energy, packaging and secondary input expenses,” they said in a recent note. Alongside price hikes, the job market is also likely to see a slowdown as some companies freeze hiring amid uncertainty while AI-led tech layoffs continue to bruise the salaried class. Unilever, for instance, has frozen global hiring for three months due to the war.
Business
Coal imports fall 8.5% in February on high domestic stockpiles – The Times of India
India’s coal imports declined 8.5 per cent to 16.55 million tonnes in February, as record domestic stockpiles and firm global prices reduced reliance on overseas supplies, according to data compiled by mjunction services, reported PTI. The country’s coal imports are expected to remain subdued in the near term, with domestic miners stepping up efforts to liquidate accumulated inventories.
“A record high stockpile of domestic coal and firm seaborne prices resulted in a drop in thermal coal imports. With the domestic miners endeavouring to liquidate stocks, the weak trend in imports is expected to continue during the current month,” mjunction MD & CEO Vinaya Varma said.Coal imports had stood at 18.10 million tonnes in February 2024-25, while on a month-on-month basis, imports remained largely flat compared with 16.64 million tonnes in January 2026.Of the total imports in February, non-coking coal shipments fell to 9.80 million tonnes from 11.08 million tonnes a year ago. In contrast, coking coal imports rose to 3.92 million tonnes from 3.79 million tonnes in the same period.During April-February 2025-26, non-coking coal imports stood at 137.60 million tonnes, lower than 152.26 million tonnes in the corresponding period of 2024-25. However, coking coal imports increased to 54.31 million tonnes from 49.62 million tonnes.The decline in imports comes amid a broader push to strengthen domestic coal production under the government’s self-reliance initiative.India’s total coal output rose to 1,047.523 million tonnes in 2024-25 from 997.826 million tonnes in the previous year, registering a growth of about 4.98 per cent.Coal inventories at thermal power plants remained comfortable at around 55 million tonnes as of Tuesday, sufficient for about 24 days of uninterrupted power generation based on average consumption over the past week, a senior coal ministry official said.The stock position indicates “absolute no deficit” on the power generation side, coal Joint Secretary Sanjeev Kumar Kassi said, addressing concerns over potential shortages amid rising summer demand.“Coal stock at the power plants is around 55 million tonnes as of yesterday (Tuesday), adequate for 24 days of uninterrupted power generation based on the average consumption of the last seven days. So we have absolutely no deficit at the power generation side,” he said at an inter-ministerial briefing on developments in West Asia.The official added that domestic coal production is currently matching consumption levels.
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