Business
Royal Mail delivery delays grow ahead of controversial changes
Royal Mail has disclosed that fewer than three-quarters of first-class letters were delivered on time over recent months, as it prepares to overhaul its delivery services.
Between 20 June and 28 September, a mere 73.4 per cent of first-class post reached its intended recipient the next working day.
Second-class mail fared marginally better, with 90.4 per cent delivered within three working days.
This latest report highlights a declining trend since its annual results, following a £21 million fine from regulator Ofcom for missing its 2024-25 targets.
In that year, 77 per cent of first-class and 92.5 per cent of second-class mail were on time, short of the 93 per cent and 98.5 per cent targets.
Royal Mail said it was taking action to improve the reliability of its services, including by hiring more staff and supporting its delivery offices.
It is also preparing to introduce changes that will see it scrap second-class deliveries on Saturdays and switch the service to every other weekday.
It has been running pilots for the new delivery model and is aiming to continue rolling it out from early next year.
Royal Mail’s chief operating officer Jamie Stephenson said: “Reliable deliveries really matter to our customers, and they matter to us too.
“We’re taking targeted action to improve performance – recruiting more frontline staff, simplifying operations and investing in a new delivery model, with early pilots already showing measurable results.”
He added that its team was “working hard to make sure every item arrives on time and with care”.
Royal Mail is hiring about 20,000 extra workers to help transport, sort and deliver mail over the busy festive season.
Business
From first salary to first investment — Why young Indians are choosing gold
New Delhi: Gold continues to remain the most trusted investment option among young Indians, even as access to financial products like mutual funds, stocks, and cryptocurrencies expands, according to a recent consumer survey.
The Smytten PulseAI survey, conducted among 5,000 consumers aged 18–39, found that 62 percent of respondents chose gold as their preferred investment, highlighting the metal’s enduring appeal among Gen Z and Millennials.
When asked how they would invest Rs 25,000, about 61.9 percent said they would choose gold, far ahead of mutual funds (16.6 percent), fixed deposits (13 percent), stocks (6.6 percent), and crypto (1.9 percent), the survey showed.
The findings also indicate that gold buying is becoming more personal and investment-driven rather than tradition-led. Around 66.7 percent of respondents said their gold purchases were primarily their own decision, reflecting a shift in mindset among younger investors.
Another notable trend is the move toward smaller and more frequent purchases. Nearly 62 percent of recent gold purchases were below 5 grams, suggesting that younger buyers are entering the market gradually instead of making large, occasional purchases.
Gold’s appeal becomes even stronger during uncertain economic conditions. The survey found that 65.7 percent of respondents consider gold the safest investment option compared with bank savings, mutual funds, or equities.
For many young earners, gold is no longer bought only for weddings or family occasions. Nearly 24 percent said their first gold purchase was linked to receiving their first salary, while 23.9 percent bought gold as an investment decision, signalling changing motivations behind gold ownership.
Overall, the survey highlights that while investment behaviour among young Indians is evolving, gold continues to play a central role as a trusted store of value and financial safety net.
Business
PPF account rules: Why you can open only one PPF account and what it means for your tax savings
New Delhi: The Public Provident Fund (PPF) is one of India’s most popular long-term, government-backed savings schemes. But many investors often wonder whether they can open multiple PPF accounts to increase their tax-saving investments. The government’s rules are clear — an individual can hold only one PPF account in their own name.
Opening additional PPF accounts in different banks or post offices is not permitted under the PPF Scheme. If more than one account is discovered in the same person’s name, the extra account will be treated as irregular and may have to be closed, with interest on the additional account typically not paid.
However, the rules allow parents or guardians to open a separate PPF account for a minor child. Even in such cases, the total annual contribution across the individual’s own account and the minor’s account cannot exceed Rs 1.5 lakh in a financial year, which is the maximum investment limit under Section 80C.
The PPF scheme remains a long-term savings instrument with a 15-year maturity period, offering tax-free interest and government-guaranteed returns. Investors can deposit a minimum of Rs 500 and up to Rs 1.5 lakh annually, making it a widely used option for retirement and tax planning.
In short, while you cannot open more than one PPF account in your own name, you can still invest in separate accounts for eligible family members such as minor children, within the overall contribution limits set by the government.
Business
‘Very successful emerging economy’: UN chief António Guterres hails India as AI Impact Summit host – The Times of India
UN Secretary-General Antonio Guterres on Saturday endorsed India as the perfect host for the AI Impact Summit 2026 starting Sunday, praising the nation’s growing global influence and successful economy. The first-ever AI summit in the Global South will be held from February 16-20, bringing together world leaders, tech CEOs, and policymakers to discuss artificial intelligence’s future while ensuring its benefits reach everyone globally.In an exclusive interview with PTI, Guterres strongly backed India’s initiative, saying “I strongly congratulate India for organising this Summit. It’s absolutely essential that AI develops itself to the benefit of everybody, everywhere and that countries in the Global South are part of the benefits of AI.”
The UN chief warned against AI becoming a privilege of developed nations or limited to superpowers like the US and China. He emphasized that AI must serve as “a universal instrument for the benefit of humankind.”Speaking about India’s role in global affairs, Guterres praised the country’s position as a key emerging economy. He highlighted recent developments like India’s trade agreement with the European Union as positive steps toward true global multipolarity. “The role of India, (which) is today a very successful emerging economy that is having a bigger and bigger role in not only the global economy but in its influence in global affairs, India is the right place to have this Summit and to make sure that AI (is) being discussed in depth, in all its enormous potential and also in all its risks, but that AI belongs to the whole world and not only to a few,” he said.Further praising India, he added, “I see India in the centre of those emerging economies, and this is something I would be delighted to discuss with Prime Minister Modi because I have a lot of hope for the role that India can play in shaping this multipolar world.”The UN chief expressed his “frustration” with the Security Council’s ineffectiveness and called for fundamental reforms to better represent today’s world, referring to India playing a central role in shaping a multipolar world order.“There are two things we need to avoid in the world. We need to avoid the system in which there is total hegemony by only one power or a system in which the world is divided between two superpowers,” Guterres also said.Guterres also shared his personal appreciation for India, describing his fascination with the country’s rich history and cultural influence. He mentioned how he’s currently reading about India’s historical impact on various regions, from China to Southeast Asia and even the Mediterranean during the Roman Empire.The summit will see presence from various world leaders, including French President Emmanuel Macron, Brazilian President Luiz Inacio Lula da Silva, and tech leaders like Google CEO Sundar Pichai, Adobe CEO Shantanu Narayen, and Anthropic CEO Dario Amodei.The summit will also feature other UN leaders, including Human Rights Commissioner Volker Turk and Technology Envoy Amandeep Singh Gill, focusing on the summit’s core themes of ‘People, Planet and Progress’.
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