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Security concerns over system at heart of digital ID

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Security concerns over system at heart of digital ID


The government is facing questions over whether the system at the heart of its plans for digital ID can be trusted to keep people’s personal data secure.

Digital ID will be made available to all UK citizens and legal residents but will only be mandatory for employment, under the government’s proposals.

Full details of how the system will work have yet to be announced but Prime Minister Sir Keir Starmer has insisted it “will have security at its core”.

It will be based on two government-built systems – Gov.uk One Login and Gov.uk Wallet.

One Login is a single account for accessing public services online, which the government says more than 12 million people have already signed up to.

By this time next year that might be as many as 20 million, as people registering as company directors will have to verify their identity through One Login from 18 November.

Gov.UK Wallet has not yet been launched but it could eventually allow citizens to store their digital ID – including name, date of birth, nationality and residence status, and a photo – on their smartphones.

Users will need a Gov.UK One Login to access the wallet.

Last month, the government launched a digital identity card for military veterans to test the concept.

The government hopes to avoid security issues by keeping the personal details to be accessed through One Login in individual government departments rather than in a single, centralised database.

But veteran civil liberties campaigner and Conservative MP David Davis has raised concerns about potential flaws in the design and implementation of One Login that he says could leave it – and the new digital ID scheme – vulnerable to hackers.

Speaking in a Westminster Hall debate earlier this month, he said: “What will happen when this system comes into effect is that the entire population’s entire data will be open to malevolent actors – foreign nations, ransomware criminals, malevolent hackers and even their own personal or political enemies.

“As a result, this will be worse than the Horizon [Post Office] scandal.”

Davis has written to spending watchdog the National Audit Office calling for an “urgent” investigation into the cost of One Login, which he says is certain to rise above the £305m already earmarked for it.

In his letter, the MP highlights a 2022 incident, in which it was found that the One Login system was being developed on unsecured workstations by contractors without the required security clearance in Romania.

Davis also points out that One Login does not meet the government’s own requirements to be classified as a safe and trusted identity supplier.

The government has blamed a supplier for allowing its Digital Identity and Attributes Trust Framework certification to lapse earlier this year and says it is working towards it being restored, which will happen “imminently”.

Separately, Liberal Democrat technology spokesman Lord Clement-Jones has questioned whether One Login meets National Cyber Security Centre standards.

The peer says he has been speaking to a whistleblower, who claims that the government has missed the 2025 deadline set out in its national cyber security strategy for hardening “critical” systems against cyber attacks.

Ministers deny this but the Lib Dem peer said he had been told by an official that One Login would not pass the required security tests until March 2026.

The whistleblower also highlighted an incident from March this year, when a so-called “red team” tasked with simulating a real life cyber attack was reportedly able to gain privileged access to One Login systems.

The Department for Science, Innovation and Technology (DSIT) says it is unable to give details of the red team exercise for security reasons but says claims that its systems were penetrated without detection are false.

DSIT officials also assured Lord Clement-Jones that the subcontractors in Romania were “a handful of people” none of whom had access to production “and all code was checked”.

The department says all members of the team working on One Login use “corporately managed” devices which are monitored by a security team to detect any malicious activity.

But Lord Clement-Jones told the BBC he was not convinced by the department’s assurances.

He said the track record of successive governments of running One Login and other systems “should give us all no confidence at all that the new compulsory digital ID, which will be based on them, will ensure that our personal data is safe and will meet the highest cybersecurity standards”.

Last week, the prime minister handed overall control of the digital ID scheme to the Cabinet Office, which is headed by one of his most trusted and senior ministers Darren Jones, reflecting its importance to the government.

But the Government Digital Service, which is part of DSIT, will retain responsibility for design of the project.

A DSIT spokesperson said: “Gov.UK One Login continues to deliver for citizens across the UK.

“One Login is now home to more than 100 services and has been used by more than 12 million people – representing almost a sixth of the UK population.

“One Login follows the highest security standards used across government and the private sector and is fully compliant with UK data protection and privacy laws.

“The system undergoes regular security reviews and testing, including by independent third-parties, to ensure security remains strong and up to date.”



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Just Eat and Autotrader among five firms under investigation over online reviews

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Just Eat and Autotrader among five firms under investigation over online reviews



Food delivery giant Just Eat, funeral firm Dignity and motor platform Autotrader are among five firms under investigation by the UK’s competition watchdog as part of its crackdown on fake and misleading online reviews.

The Competition and Markets Authority (CMA) said it had launched probes against the companies – also including customer review and feedback firm Feefo and Pasta Evangelists – to see whether consumer laws have been broken.

Since April last year, companies have been banned from certain tactics around online reviews under law, such as fake posts, paid-for reviews that are not clearly marked as incentivised, as well as for hiding negative feedback.

Sarah Cardell, chief executive of the CMA, said: “Fake reviews strike at the heart of consumer trust – with many of us worrying about misleading content when looking at reviews online.

“With household budgets under pressure, people need to know they’re getting genuine information – not reviews or star ratings that have been manipulated to push them towards the wrong choice.

“We’ve given businesses the time to get things right. Now we’re deploying our new powers to tackle some of the most harmful practices head on.”

The CMA said it was looking into whether Just Eat’s ratings system had inflated some restaurant and grocer star ratings, giving a misleading picture of quality.

For Autotrader and Feefo, the CMA is investigating whether a number of one-star reviews – moderated by Feefo, which handles reviews for the new and used car site – were hidden on the platform and did not count towards the star ratings.

Dignity is under investigation by the CMA into whether it asked staff to write positive reviews about the firm’s crematoria services.

And artisan fresh pasta chain Pasta Evangelists is being probed over allegations it offered customers discounts for leaving five-star reviews on delivery apps without this being disclosed.

If the CMA finds the firms have broken the law, it can order them to change their practices and fine them up to 10% of their annual global sales.

An Autotrader spokesperson said: “We endeavour always to operate as a responsible and compliant business and will co-operate fully with the CMA’s investigation.”

It comes after the CMA recently secured commitments from Google and Amazon to beef up their systems to identify and remove fake reviews.

Amazon last June agreed to put in place “robust processes” to quickly detect and remove fake reviews alongside sanctions for rogue sellers and businesses after an investigation by the CMA to curb the customer hazard.

The tech giant said it would sanction businesses that boost their star ratings via bogus reviews or catalogue abuse, including bans from selling on the website, while users could also be banned for posting fake reviews.

Consumer group Which? welcomed the investigations and said the CMA must “get tough” on firms found to be breaking the law with reviews.

Sue Davies, head of consumer rights policy at Which?, said: “Investigations are a welcome first step, but enforcement will be key – the regulator must be prepared to get tough, use its powers and issue serious fines if these companies aren’t playing by the rules.”

The CMA said it swept more than 100 review publishers as part of the clampdown and sent advisory letters to 54 firms to improve their compliance with the law, with 90% having made changes in response and 75% telling the watchdog they better understood the rules.



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Australia fuel crisis: Panic buying prompts PM to reassure nation over fuel supply

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Australia fuel crisis: Panic buying prompts PM to reassure nation over fuel supply



Anthony Albanese says nation’s supply remains “secure” amid reports of panic buying and shortages.



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Meta and YouTube found liable in social media addiction trial

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Meta and YouTube found liable in social media addiction trial



A woman has been awarded $6m in a verdict that could have implications for hundreds of other cases in the US.



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