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Top 10 telecoms stories of 2025 | Computer Weekly

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Top 10 telecoms stories of 2025 | Computer Weekly


Generally, reviews and analyses of the telecoms market have been very grounded and focused on gigabit fibre networks and 5G mobile. But any look at 2025 would not be complete if it didn’t show just how much service providers and the industry in general are now increasingly and literally reaching for the stars – to be more precise, the looking at the burgeoning satellite communications sector.

The upshot is that in 2025 non-terrestrial networks (NTN) and satellite connectivity moved very markedly from niche to mainstream, whether in rural broadband or direct-to-cell use cases. In terms of those driving the provider landscape, it was no surprise to see Starlink as having gained the highest orbit sealing with 44 partnerships, followed by AST SpaceMobile and Lynk.

Looking at use cases and geography, rural and enterprise broadband remained the dominant application, with the leading providers players enabling unmodified smartphones to connect in remote areas. Yet in-flight connectivity was perhaps one one of the most interesting applications.

In July 2025, Virgin Atlantic announced plans to introduce Starlink in-flight connectivity across its entire fleet by creating a digitally connected cabin. Months later, arch rival International Airlines Group (IAG) announced a partnership to implement Starlink connectivity for more than 500 aircraft across its fleet, which includes Aer Lingus, British Airways (BA), Iberia, Level and Vueling. Not to be outdone, Qatar and Emirates also inked deals with Starlink to equip widebody aircraft with connectivity.

After a previous year which marked its fifth birthday and the arrival of Advanced versions of the basic network, the 5G industry concentrated on deployment. And one of the most interesting developing market was in-stadium connectivity. Simply offering Wi-Fi in stadiums is not enough: providing an advanced connectivity experience is now what fans – both in music and sports – expect. Game-changing connectivity for stadiums includes integrating existing stadium infrastructure with 5G, cloud-based private telecom networks.

The year was rather quiet on the 6G front, but 2025 did end with research establishments in Europe, in particular Finland, setting out plans for what the next generation of mobile will look like.

For fixed broadband access in the UK, the year saw continued rapid pace of gigabit access. A report from regulator Ofcom in November revealed that 78% of UK homes (23.7 million) had full-fibre broadband access, up from 20.7 million (69%) a year ago. Yet Ofcom also noted that less than half of those with access sign up. Alternative providers were also facing increased business headwinds that are expected to continue into the new year.

Here are Computer Weekly’s top 10 telecoms stories of 2025.

GSA study shows Starlink leading the satellite landscape with 44 partnerships, followed by AST SpaceMobile and Lynk, while in spectrum Ka-band remains most widely used frequency range, supporting both feeder and service links.

The findings point to an evolving landscape where satellite services are moving from niche to mainstream, with strong growth expected in broadband and direct-to-cell offerings, and slower but steady expansion in IoT applications

Satellite communications firm launches its next-generation internet of things connectivity service, which it says is set to revolutionise global IoT capabilities with two-way messaging connectivity.

The IoT Nano service is designed to address a growing demand for cost-effective, low-data, low-power IOT services, enabling businesses across sectors such as agriculture, transport, utilities and mining to effectively monitor and control fixed and mobile assets with what is claimed as “ultra-reliable” satellite coverage.

As part of its mission to build the first and only space-based cellular broadband network accessible directly by everyday smartphones for commercial and government applications, AST SpaceMobile reveals plans to expand its satellite fleet by almost 10 times over the next 18 months.

Specifically, the space-based cellular broadband network provider as part of a programme to send 45 to 60 satellites into orbit by 2026 to support continuous service in the US, Europe, Japan and other strategic markets.

MENA airline accelerates programme to equip widebody aircraft with Starlink-based connectivity and now operates up to 200 daily such connected flights to key destinations.

Qatar Airways claims to be the operator of the largest number of Starlink-equipped widebody aircraft and the only carrier in the MENA region currently offering Starlink in-flight connectivity. It has described the expansion as “reaffirming its position as the world’s leading airline for innovation, reliability and unmatched passenger experience

Preliminary design review revealed for Astrum Mobile’s Neastar-1, said to be the first geostationary satellite-to-device mission in the region designed to change how mobile networks reach people across Asia Pacific.

Neastar-1 is being developed on Swissto12’s HummingSat new geostationary small satellites that are seen as offering new economics for the geostationary satellite market, being around five times smaller than traditional satellites and so unlocking faster builds, lower costs and ride-share launches. The range is also said to offer a telecoms-grade service backbone that plugs directly into the 3GPP non-terrestrial networks (NTN) standard, designed for mass-market adoption.

As the country’s mobile comms operators increase the reach and roll-out of 5G standalone networks, the UK has become a mobile data-hungry nation, with mobile users consuming nearly a fifth (18%) more mobile data than a year ago, according to research from communications regulator Ofcom.

The research found UK mobile data use climbs to over 1.2 billion gigabytes each month, as networks deliver 5G SA to 83% of the UK to meet rising demand.

The city of Oulu in Finland has received a further boost to its prestige in the field of mobile communications research, design and manufacturing, with Nokia’s opening of what it calls the new home of radio, in the form of a research and development hub for the entire lifecycle of 5G and 6G radio innovation that will design, test and deliver next-generation networks built for artificial intelligence (AI).

The new campus is claimed to contain some of the world’s most advanced radio network laboratory and manufacturing technology, and will provide both simulated and real-world field verification environments to accelerate network evolution, ensuring that secure 5G and 6G networks are designed, tested and built in Europe.

The UK’s broadband sector has quietly witnessed a tipping point as fibre-based connections direct to premises superseded kerb-side connectivity for the first time, according to analyst Point Topic, while two of the country’s leading independent broadband service providers (altnets) have geared up fibre offerings for businesses.

The Point Topic survey found that the UK broadband market overall regained momentum in the third quarter of 2025, adding 64,000 subscribers and returning to growth across a total base of 28.94 million lines. Most significantly, full-fibre (FTTP) adoption surged ahead at its fastest rate since nationwide roll-outs began, reaching 11.56 million connections and overtaking fibre to the cabinet (FTTC) for the first time, with the latter decreasing to 10.6 million.

Mobility Report shows 33 CSPs currently offer differentiated connectivity services based on network slicing, with a combined total of 65 offerings with around 1.4 billion people expected to be served by fixed wireless access.

Even though the footprint of the UK’s alternative broadband providers (altnets) has doubled in less than two years, the sector is now moving from expansion to survival, with several operators facing commercial pressure that could trigger an expected consolidation wave, a study from Intelligens Consulting has found.

The State of the UK fibre market 2025 report revealed that the UK broadband market is on the brink of its biggest shakeout yet, as the industry shifts from rapid expansion to targeted, commercially grounded fibre investment.



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The Backward Logic of Chickenpox Parties

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The Backward Logic of Chickenpox Parties


Anyone who has had chickenpox shares one distinct memory: the relentless, all-consuming itch.

Ciara DiVita was only 3 years old when she caught the virus, but she remembers it well—along with the oven mitts she was made to wear to stop herself scratching. She also recalls being taken to hang out with her cousin while covered in blisters, in the hopes of deliberately infecting them.

DiVita, now 30, was actually the second in the chain, having been taken by her parents to catch chickenpox from an infectious friend. “I imagine the chain continued and my cousin gave it to someone else at a chickenpox play date,” she says.

A lot has changed over the past three decades, most notably the development of a chickenpox vaccine, meaning the virus is no longer the childhood rite of passage it once was.

Thanks to the vaccine’s success, children today are much less likely to be exposed to the infection at school or on the playground.

Chickenpox parties are also largely considered a relic of the past—a strategy many Gen X and millennial children were subjected to before vaccines became routine. But much like the virus itself—latent, opportunistic—they haven’t disappeared entirely.

Before a vaccine existed, chickenpox, which is caused by the varicella-zoster virus, felt unavoidable. In temperate countries like the UK and the US, around 90 percent of children caught the virus before adolescence (in tropical countries the average age of infection is higher).

It’s nothing to do with chickens. The splotchy, scratchy, highly contagious disease is possibly named after the French word for chickpea, pois chiche, according to one theory, because the round bumps caused by the virus resemble their size and shape. While most infant cases are mild, adolescents and adults are more likely to develop severe complications.

This is where the idea of “getting it over and done with” emerged from, according to Maureen Tierney, associate dean of clinical research and public health at Creighton University in Omaha, Nebraska.

“You were trying to have your child get the disease when they were at the greatest chance of not having complications,” Tierney says, explaining that, generally speaking, the older the patient, the more severe the infection can be.

While varicella-zoster is usually a mild, self-limiting disease in children, it can be much more severe—and sometimes life-threatening—in adults.

“I had an otherwise healthy adult patient who died of chickenpox pneumonia when I was first practicing,” Tierney says. “You never forget those scenarios.”

The virus spreads rapidly through respiratory droplets and contact with fluid from its characteristic blisters, meaning if one child contracts it, siblings and classmates are likely to be next, if unvaccinated.

Before the existence of social media, the idea that children should deliberately infect each other spread just as rapidly around communities—in conversations in the school yard, church groups, and pediatric waiting rooms—leading to the popularity of so-called chickenpox parties.

Parents swapped advice about oatmeal baths and calamine lotion and arranged to bring children together when one was thought to be infectious—despite the practice never being an official medical recommendation.

“They thought, well, if it’s going to happen to my kid anyway, it might as well happen in a controlled environment,” says Monica Abdelnour, a pediatric infectious disease specialist at Phoenix Children’s Hospital. “The families were ready to encounter this infection, deal with it, and then move on.”

While the majority of children who develop chickenpox feel well again within a week or two, around three in every 1,000 infected experience a severe complication such as pneumonia, serious bacterial skin infections, encephalitis (inflammation of the brain), or meningitis.



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A Danish Couple’s Maverick African Research Finds Its Moment in RFK Jr.’s Vaccine Policy

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A Danish Couple’s Maverick African Research Finds Its Moment in RFK Jr.’s Vaccine Policy


In 1996, Guinea-Bissau seemed like an ideal research post for budding pediatrician Lone Graff Stensballe. Her supervisor, a fellow Dane named Peter Aaby, had spent nearly two decades collecting data on 100,000 people living in the mud brick homes of the West African country’s capital.

Aaby and his partner, Christine Stabell Benn, believed that the years of research in the impoverished country had yielded a major discovery about vaccines—and what they described as “non-specific effects”: The measles and tuberculosis vaccines, which were derived from live, weakened viruses and bacteria, they said, boosted child survival beyond protecting against those particular pathogens.

But, the scientists said, shots made from deactivated whole germs, or pieces of them, such as the diphtheria-tetanus-pertussis (DTP) shot, caused more deaths—especially in little girls—than getting no vaccine at all.

The World Health Organization repeatedly and inconclusively examined these astonishing findings. They tended to elicit shrugs from other global health researchers, who found Aaby’s research techniques unusual and his results generally impossible to replicate.

Then came Donald Trump, Covid, and the administrative reign of anti-vaccine advocate Robert F. Kennedy Jr.

Suddenly, Aaby and Benn weren’t just sending up distant smoke signals from a far corner of the planet. They were confidently voicing their views and policy prescriptions online and in medical journals. The “framework” for “testing, approving, and regulating vaccines needs to be updated to accommodate non-specific effects,” their team wrote in a 2023 review.

And the Trump administration has taken notice.

“They became more strident in saying that their findings were real and that the world needed to do something about it,” said Kathryn Edwards, a Vanderbilt University vaccinologist who has been aware of Aaby’s work since the 1990s. “And they became more aligned with RFK.”

Kennedy, as secretary of the Department of Health and Human Services, cited one of Aaby’s papers to justify slashing $2.6 billion in US support for Gavi, a global alliance of vaccination initiatives. The cut could result in 1.2 million preventable deaths over five years in the world’s poorest countries, the nonprofit agency has estimated. Kennedy has frozen $600 million in current Gavi funding over largely debunked vaccine safety claims.

Kennedy described the 2017 paper as a “landmark study” by “five highly regarded mainstream vaccine experts” that found that girls who received a diphtheria-tetanus-pertussis, or DTP, shot were 10 times more likely to die from all causes than unvaccinated children.

In fact, the study was far too small to confidently make such assertions, as Benn acknowledged. In a study of historical data that included 535 girls, four of those vaccinated against DTP in a three-month period of infancy died of unrelated causes, while one unvaccinated girl died during that period. A follow-up published by the same group in 2022 found that the DTP shot by itself had no effect on mortality. Critics say the 2017 study, rather than being a landmark, exemplified the troubling shortfalls they perceive in the Danish team’s research.

As Aaby and Benn’s US profile has risen, scientists in Denmark have set upon the work of their compatriots. In news and journal articles published over the past 18 months, Danish statisticians and infectious disease experts have said the duo’s methods were unorthodox, even shoddy, and were structured to support preconceived views. A national scientific board is investigating their work.

Stensballe, who worked with Aaby and Benn for 20 years, has been among those voicing doubts.

“It took years to see what I see clearly today, that there is a strange concerning pattern in their work,” Stensballe said in a phone interview from Copenhagen, where she treats children at Rigshospitalet, the city’s largest teaching hospital. She said their work is full of confirmation bias—favoring interpretations that fit their hypotheses.



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Gartner: How AI will transform managed network services | Computer Weekly

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Gartner: How AI will transform managed network services | Computer Weekly


In 2024, nearly all the service providers Gartner profiled in its Magic Quadrant for global WAN services report and the Magic Quadrant for managed network services report said they had started leveraging artificial intelligence (AI) in several ways to support the operation of enterprise networks. Areas of usage include AI for IT operations (AIOps), generative AI (GenAI) as a network assistant, enhanced service delivery, and AI in secure access service edge (SASE) and network security.

AIOps has emerged as a foundational capability in managed networking. Leading service providers, such as HCLTech, Microland and NTT Data, have begun to integrate AIOps capabilities and network automation for service onboarding and customer experience improvements. Also, service providers are deploying AI and/or machine learning (ML) to monitor network health, detect anomalies and automate routine tasks in network operations centres (NOCs).

The goal is to shift from reactive troubleshooting to proactive assurance. For example, if latency on a wide-area network (WAN) link starts spiking intermittently, a machine learning model might recognise the pattern as a precursor to link failure and alert engineers or trigger failover before a major outage occurs.

One such service provider is Tata Communications, which has invested in AI-based fault diagnosis using AI/ML for 85% accuracy, while AI-driven telemetry predicts and addresses issues for proactive network monitoring.

Also, many network equipment suppliers now embed AI features to support service providers for network monitoring.

GenAI as a network assistant

Over the past year, Gartner has seen a great deal of interest from managed network service (MNS) providers in applying GenAI to IT operations, including network management. The vision is to provide a network AI assistant that can interact with the provider’s operations teams via a natural language chat interface, help troubleshoot issues, document networks and even implement changes by generating configurations from intent.

One example is HCLTech, which is focusing on leveraging GenAI integrations with software-defined wide-area networking (SD-WAN) to deliver complete automation for lifecycle operations. It is building a supplier-focused GenAI large language model (LLM) as part of its service delivery platform (SDP).

Enhanced service delivery

AI is also leveraged in customer-facing aspects of MNS. Service providers are increasingly using AI to improve support and transparency for clients. This includes AI-powered customer service bots, service portals, and AI-generated reports or insights.

For example, many MNS providers profiled in the Gartner Magic Quadrant for managed network services report use bots, which are increasingly enhanced with AI capabilities, to automate repetitive tasks. Some have thousands of bots as part of their network automation codebases.

AI in SASE and network security

AI and ML are proving just as critical in the security side of MNS as they are in performance management. In fact, many service providers (for example, XTIUM and Microland) pitch AI-powered enhancements of their network security offerings, where the platform uses advanced analytics, AI and GenAI to strengthen and simplify management of local area network (LAN), WAN and cloud security.

For SASE and network security, AI can be used for automated anomaly detection. Here, the system quarantines a suspicious device or triggers multifactor authentication for a user behaving abnormally.

In policy optimisation, AI can recommend tightening or adjusting security policies, based on observed usage. For example, it can suggest zero-trust rules for an application, based on the context – location, time, company departments and so on.

Some advanced service providers, such as HCLTech, are exploring LLMs to assist security analysts – for example, summarising multistep attacks, or even writing firewall rules based on high-level descriptions of a threat.

Also, many SASE platform suppliers emphasise their AI/ML capabilities. For example, Versa Networks touts AI/ML-powered unified SASE that blends SD-WAN and cloud security, using ML to continuously adapt to network conditions and security threats. Similarly, Cato Networks highlights that it leverages AI/ML across its cloud-native SASE service to provide “reliable, accurate network security”, applying advanced data science to threat prevention and smart traffic management.

AI in MNS in 2028 and beyond

The integration of AI in MNS will increasingly enhance operational efficiency and enable more informed decision-making, ensuring that networks are robust and agile enough to adapt to changing demands and traffic patterns. Looking ahead three to five years from now, significant transformation in MNS is expected due to extensive use of AI – traditional, generative and agentic – and automation.

Widespread NOC assistants

The current rapid pace of development suggests that, by 2028, GenAI will have become a mature, trusted assistant in network operations. The experimental and nascent deployments of 2023 to 2024 will give way to robust network AI assistants embedded in MNS workflows.

These assistants will interface through natural language (text or voice) and be integrated with monitoring and ticketing systems. They will be able to answer complex queries about the network, draft change plans, and summarise incidents and problems.

Essentially, if 2023 was the introductory year for network AI assistants (see What is a network AI assistant?), by 2028, they will become a standard capability for NOCs to boost productivity.

The models behind the AI assistants are expected to be more specialised in network engineering and fine-tuned with each provider’s historical data, making them more accurate and context-aware than current tools are.

The best providers will leverage proprietary models – or at least proprietary fine-tuning – that become part of their intellectual property. For example, a provider can use a model trained on years of network event management data, which is exceptionally good at diagnosing telecoms network issues or in network security design efficacy. This will be a differentiator versus others that are using off-the-shelf network AI assistants.

By 2028, agentic AI will likely manifest as automated “Tier 0” responders in NOCs. These are AI agents capable of perceiving network incidents, understanding intent, making autonomous decisions, and executing actions for handling specific tasks and incident types end-to-end without human intervention.

By 2028, it is likely that many service providers will have enabled fully automated remediation for known issues. For example, if a branch SD-WAN router goes offline, the AI agent can perceive the incident, decide on a sequence of fixes – restart a virtual instance, fail over to backup, and so on – and execute them. It will alert a human only if those fail.

Another example could be the detection of a known bug, such as a memory leak in a firewall causing a slowdown. The AI agent, after perceiving the issue, will decide on a temporary configuration workaround or initiate a software patch, and execute these actions.

This goes beyond today’s static scripts by adding autonomous decision-making and action. The agent can verify if the issue truly matches a known pattern, using machine learning, and check if conditions are safe to execute the fix now, using policy – for example, it will reboot after business hours only if it is critical.

Fully autonomous networks will likely remain out of reach until well after 2028. But we expect that, by 2028, such self-healing actions will be accepted for narrow scopes, as service providers will have gained trust in AI for these repetitive tasks, thanks to long training and previous successful outcomes.

Nevertheless, the complexity of coordinating across domains means humans will still handle high-level decision-making. But for routine faults and performance tweaks, automated agents could become the norm, improving service reliability.


This article is based on an excerpt of Gartner’s AI will transform managed network services in the next three years report, by Gartner senior director analyst Gaspar Valdivia.



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