Business
Don’t blindly trust what AI tells you, Google boss tells BBC
Faisal Islam,economics editor,
Rachel Clun,business reporter and
Liv McMahon,Technology reporter
Getty ImagesPeople should not “blindly trust” everything AI tools tell them, the boss of Google’s parent company Alphabet has told the BBC.
In an exclusive interview, chief executive Sundar Pichai said that AI models are “prone to errors” and urged people to use them alongside other tools.
Mr Pichai said it highlighted the importance of having a rich information ecosystem, rather than solely relying on AI technology.
“This is why people also use Google search, and we have other products that are more grounded in providing accurate information.”
However, some experts say big tech firms such as Google should not be inviting users to fact-check their tools’ output, but should focus instead on making their systems more reliable.
While AI tools were helpful “if you want to creatively write something”, Mr Pichai said people “have to learn to use these tools for what they’re good at, and not blindly trust everything they say”.
He told the BBC: “We take pride in the amount of work we put in to give us as accurate information as possible, but the current state-of-the-art AI technology is prone to some errors.”
The company displays disclaimers on its AI tools to let users know they can make mistakes.
But this has not shielded it from criticism and concerns over errors made by its own products.
Google’s rollout of AI Overviews summarising its search results was marred by criticism and mockery over some erratic, inaccurate responses.
The tendency for generative AI products, such as chatbots, to relay misleading or false information, is a cause of concern among experts.
“We know these systems make up answers, and they make up answers to please us – and that’s a problem,” Gina Neff, professor of responsible AI at Queen Mary University of London, told BBC Radio 4’s Today programme.
“It’s okay if I’m asking ‘what movie should I see next’, it’s quite different if I’m asking really sensitive questions about my health, mental wellbeing, about science, about news,” she said.
She also urged Google to take more responsibility over its AI products and their accuracy, rather than passing that on to consumers.
“The company now is asking to mark their own exam paper while they’re burning down the school,” the said.
‘A new phase’
The tech world has been awaiting the latest launch of Google’s consumer AI model, Gemini 3.0, which is starting to win back market share from ChatGPT.
The company unveiled the model on Tuesday, claiming it would unleash “a new era of intelligence” at the heart of its own products such as its search engine.
In a blog post, it said Gemini 3 boasted industry-leading performance across understanding and responding to different modes of input, such as photo, audio and video, as well as “state-of-the-art” reasoning capabilities.
In May this year, Google began introducing a new “AI Mode” into its search, integrating its Gemini chatbot which is aimed at giving users the experience of talking to an expert.
At the time, Mr Pichai said the integration of Gemini with search signalled a “new phase of the AI platform shift”.
The move is also part of the tech giant’s bid to remain competitive against AI services such as ChatGPT, which have threatened Google’s online search dominance.
His comments back up BBC research from earlier this year, which found that AI chatbots inaccurately summarised news stories.
OpenAI’s ChatGPT, Microsoft’s Copilot, Google’s Gemini and Perplexity AI were all given content from the BBC website and asked questions about it, and the research found the AI answers contained “significant inaccuracies“.
Broader BBC findings have since suggested that, despite improvements, AI assistants still misrepresent news 45% of the time.
In his interview with the BBC, Mr Pichai said there was some tension between how fast technology was being developed and how mitigations are built in to prevent potential harmful effects.
For Alphabet, Mr Pichai said managing that tension means being “bold and responsible at the same time”.
“So we are moving fast through this moment. I think our consumers are demanding it,” he said.
The tech giant has also increased its investment in AI security in proportion with its investment in AI, Mr Pichai added.
“For example, we are open-sourcing technology which will allow you to detect whether an image is generated by AI,” he said.
Asked about recently uncovered years-old comments from tech billionaire Elon Musk to OpenAI’s founders around fears the now Google-owned DeepMind could create an AI “dictatorship”, Mr Pichai said “no one company should own a technology as powerful as AI”.
But he added there were many companies in the AI ecosystem today.
“If there was only one company which was building AI technology and everyone else had to use it, I would be concerned about that too, but we are so far from that scenario right now,” he said.
Business
PTA warns consumers against fake calls and UAN numbers, reason revealed – SUCH TV
Pakistan Telecommunication Authority has warned users against fake calls and UAN numbers.
A video message released by PTA states that scammers are impersonating PTA, FIA, and banks to steal your personal and financial information. No government agency will ever ask you for OTP, PIN, identity card or biometrics over a call or message. Mobile users should be vigilant and verify only through official channels.
It should be noted that earlier, PTA had warned users in a statement that using a SIM registered in the name of another person is a violation of relevant regulations.
The PTA had stressed that the full responsibility for any misuse of the SIM will lie with the registered user, therefore, users should ensure responsible use of their SIMs and mobile connections at all times. Registered users will be held individually accountable for all calls, messages and data usage made through their SIMs or devices.
The PTA further appealed to users to abide by all relevant laws and regulations, warning that action will be taken in case of violation.
Business
Budget 2026: CII pitches demand-led disinvestment plan; proposes four-step privatisation roadmap – The Times of India
The Confederation of Indian Industry (CII) suggested a four-fold privatisation process in their recommendations on the Union Budget 2026-27. They called for faster and more predictable disinvestment. The industry body claimed that a calibrated privatisation approach would help sustain capital expenditure and fund development priorities, particularly in sectors where private participation can improve efficiency, technology adoption, and competitiveness. CII Director General Chandrajit Banerjee highlighted the role of private enterprise in India’s growth. “A forward-looking privatisation policy, aligned with the vision of Viksit Bharat, will enable the government to focus on its core functions while empowering the private sector to accelerate industrial transformation and job creation,” he said, as quoted by ANI. To accelerate the government’s exit from non-strategic Public Sector Enterprises (PSEs), CII outlined a four-pronged strategy. First, CII recommended adopting a demand-led approach for selecting PSEs for privatisation. Contrary to short-listing entities and then checking the appetite for them, it was proposed that government needs to start by measuring market interest for a larger list of entities and short-list those with better interest and valuation. Second, the industry body called for announcing a rolling three-year privatisation pipeline in advance. According to CII, greater visibility would give investors time to plan, deepen participation, and improve price discovery. Third, CII proposed setting up a dedicated institutional mechanism to oversee privatisation. This would include a ministerial board for strategic direction, an advisory panel of industry and legal experts, and a professional execution team to handle due diligence, market engagement, and regulatory coordination. Fourth, acknowledging that complete privatisation is complex and time-consuming, CII suggested a calibrated disinvestment route as an interim measure. The government could initially reduce its stake in listed PSEs to 51 per cent, retaining management control, and later bring it down further to between 33 per cent and 26 per cent. CII estimated that lowering government ownership to 51 per cent in 78 listed PSEs could unlock nearly Rs 10 lakh crore. In the first two years, disinvestment in 55 PSEs could raise about Rs 4.6 lakh crore, followed by Rs 5.4 lakh crore from 23 additional enterprises. “A calibrated reduction of government stake balances strategic control with value creation,” Banerjee said, adding that the proceeds could fund healthcare, education, green infrastructure, and fiscal consolidation while maintaining control in strategic sectors. The Union Budget for 2026–27 will be presented on February 1.
Business
The FTSE 100 has hit a record high. Is now the time to start investing?
Kevin PeacheyCost of living correspondent
Getty ImagesAs the new year got into its stride, so did the UK’s index of leading shares.
The FTSE 100 climbed above 10,000 points for the first time since it was created in 1984, cheering investors – and the chancellor, who wants more of us to move money out of cash savings and into investments.
The index tracks the performance of the 100 largest companies listed on the London Stock Exchange and rose by more than a fifth in 2025.
But with many people still struggling with everyday costs, and with talk of some stocks being overvalued, does the FTSE’s success really make it a good time to encourage first-time investors?
Investing v saving
People can invest their money in many different ways and in different things. Various apps and platforms have made it easy to do.
Crucially, the value of investments can go up and down. Invest £100 and there is no guarantee that the investment is still worth £100 after a month, a year, or 10 years.
But, in general, long-term investments can be lucrative. The rise of the FTSE 100 is evidence of that. Shareholders may also receive dividends, which they could take as income or reinvest.
For years, the advice has been to treat investments as a long-term strategy. Give it time, and your pot of money will grow much bigger than if it was in a savings account.
In contrast, cash savings are much more steady and safe. The amount of interest varies between account providers, but savers know what returns will be. Savings rates have held up quite well over the last year, but interest rates are generally thought to be on the way down.
Savings accounts are popular when putting money aside for emergencies, or for holidays, a wedding or a car – for one predominant reason: you can usually withdraw the money quickly and easily.
“It is important that everyone has savings. It gives you access when you need it,” says Anna Bowes, savings expert at financial advisers The Private Office (TPO).
“It means you do not need to cash out your investments at the wrong time.”
Getty ImagesEvangelists for investing agree that savings are an important part of the mix for everyone managing their money.
“People starting out should have a cash buffer in case of emergency before going into investing,” says Jema Arnold, a voluntary non-executive director at the UK Individual Shareholders Society (ShareSoc).
One in 10 people have no cash savings, and another 21% have less than £1,000 to draw on in an emergency, according to the regulator, the Financial Conduct Authority (FCA).
But Arnold and others point out that cash is not without risk either. As time goes on, the spending power of savings is eroded by the rising cost of living, unless the savings account interest rate beats inflation.
Risk and reward
Our brains make a judgement about risk and reward thousands of times every day. We consider the risk of crossing the road against the reward of getting to the other side and so on.
With money, those who are more risk-averse have tended to stick with savings, while others have moved into investments. It also helps if you have money you can afford to lose.
It is worth remembering that millions of people already have money for their pension invested, although it is often managed for them and they may not pay much attention to it.
The FCA says seven million adults in the UK with £10,000 or more in cash savings could receive better returns through investing.
Chancellor Rachel Reeves has advocated more risk-taking from consumers. For those with the money, she says the benefit of long-term investing for them, and the UK economy as a whole, is clear.
She is altering rules on tax-free Isas (Individual Savings Accounts) in a much-debated move aimed at encouraging investing.
It is also why, in a couple of months’ time, we are all going to be blitzed with an advertising campaign (funded by the investment industry) telling us to give investing some thought.
It will be a modern version of the Tell Sid campaign of the 1980s, which encouraged people to invest in the newly privatised British Gas.
British GasBut is this a good time for such a campaign? Back then, lots of people invested in British Gas for a relatively quick profit.
Invest now, and there is a chance the value of your investment could take a short-term hit.
A host of commentators have suggested an AI tech bubble is about to burst. In other words, they say there is a chance the value of companies heavily into AI has been over-inflated and will plunge – meaning anyone investing in those companies will see the value of those investments plunge too.
It isn’t only commentators. The Bank of England has warned of a “sharp correction” in the value of major tech companies. America’s top banker Jamie Dimon, the chief executive of US bank JP Morgan, said he was worried, and Google boss Sundar Pichai told the BBC there was “irrationality” in the current AI boom.
In truth, nobody really knows if and when this will happen.
New rules on getting investment help
All of this may leave people keen for some help, and the regulator has come up with plans to allow banks to offer some assistance.
Currently financial advice can be expensive, and regulated advisers may not bother with anyone who hasn’t got tens of thousands of pounds to invest.
Financial influencers have tried to fill the gap on social media. Some have been accused of promoting financial schemes and risky trading strategies with glitzy get-rich-quick promises in front of fancy cars – but without authorisation or any explanation of the risks involved.
Some first-time investors have turned to AI for tips. Some are vulnerable to fraudsters offering investment opportunities that are too good to be true.
Nearly one in five people turned to family, friends or social media for help making financial decisions, according to a survey by the FCA.
So, from April, registered banks and other financial firms will be allowed to offer targeted support, preferably for free. It will stop short of individually tailored advice, which can only be provided by an authorised financial adviser for a fee. But it will allow them to make investment and pensions recommendations to customers based on what similar groups of people could do with their money.
It is a big change in money guidance but, as with investments, no guarantees that it will be successful.
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