Business
Don’t blindly trust what AI tells you, Google boss tells BBC
Faisal Islam,economics editor,
Rachel Clun,business reporter and
Liv McMahon,Technology reporter
Getty ImagesPeople should not “blindly trust” everything AI tools tell them, the boss of Google’s parent company Alphabet has told the BBC.
In an exclusive interview, chief executive Sundar Pichai said that AI models are “prone to errors” and urged people to use them alongside other tools.
Mr Pichai said it highlighted the importance of having a rich information ecosystem, rather than solely relying on AI technology.
“This is why people also use Google search, and we have other products that are more grounded in providing accurate information.”
However, some experts say big tech firms such as Google should not be inviting users to fact-check their tools’ output, but should focus instead on making their systems more reliable.
While AI tools were helpful “if you want to creatively write something”, Mr Pichai said people “have to learn to use these tools for what they’re good at, and not blindly trust everything they say”.
He told the BBC: “We take pride in the amount of work we put in to give us as accurate information as possible, but the current state-of-the-art AI technology is prone to some errors.”
The company displays disclaimers on its AI tools to let users know they can make mistakes.
But this has not shielded it from criticism and concerns over errors made by its own products.
Google’s rollout of AI Overviews summarising its search results was marred by criticism and mockery over some erratic, inaccurate responses.
The tendency for generative AI products, such as chatbots, to relay misleading or false information, is a cause of concern among experts.
“We know these systems make up answers, and they make up answers to please us – and that’s a problem,” Gina Neff, professor of responsible AI at Queen Mary University of London, told BBC Radio 4’s Today programme.
“It’s okay if I’m asking ‘what movie should I see next’, it’s quite different if I’m asking really sensitive questions about my health, mental wellbeing, about science, about news,” she said.
She also urged Google to take more responsibility over its AI products and their accuracy, rather than passing that on to consumers.
“The company now is asking to mark their own exam paper while they’re burning down the school,” the said.
‘A new phase’
The tech world has been awaiting the latest launch of Google’s consumer AI model, Gemini 3.0, which is starting to win back market share from ChatGPT.
The company unveiled the model on Tuesday, claiming it would unleash “a new era of intelligence” at the heart of its own products such as its search engine.
In a blog post, it said Gemini 3 boasted industry-leading performance across understanding and responding to different modes of input, such as photo, audio and video, as well as “state-of-the-art” reasoning capabilities.
In May this year, Google began introducing a new “AI Mode” into its search, integrating its Gemini chatbot which is aimed at giving users the experience of talking to an expert.
At the time, Mr Pichai said the integration of Gemini with search signalled a “new phase of the AI platform shift”.
The move is also part of the tech giant’s bid to remain competitive against AI services such as ChatGPT, which have threatened Google’s online search dominance.
His comments back up BBC research from earlier this year, which found that AI chatbots inaccurately summarised news stories.
OpenAI’s ChatGPT, Microsoft’s Copilot, Google’s Gemini and Perplexity AI were all given content from the BBC website and asked questions about it, and the research found the AI answers contained “significant inaccuracies“.
Broader BBC findings have since suggested that, despite improvements, AI assistants still misrepresent news 45% of the time.
In his interview with the BBC, Mr Pichai said there was some tension between how fast technology was being developed and how mitigations are built in to prevent potential harmful effects.
For Alphabet, Mr Pichai said managing that tension means being “bold and responsible at the same time”.
“So we are moving fast through this moment. I think our consumers are demanding it,” he said.
The tech giant has also increased its investment in AI security in proportion with its investment in AI, Mr Pichai added.
“For example, we are open-sourcing technology which will allow you to detect whether an image is generated by AI,” he said.
Asked about recently uncovered years-old comments from tech billionaire Elon Musk to OpenAI’s founders around fears the now Google-owned DeepMind could create an AI “dictatorship”, Mr Pichai said “no one company should own a technology as powerful as AI”.
But he added there were many companies in the AI ecosystem today.
“If there was only one company which was building AI technology and everyone else had to use it, I would be concerned about that too, but we are so far from that scenario right now,” he said.
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Netflix co-founder Reed Hastings to step down as chairman
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Business
Trump nominates Erica Schwartz as CDC director amid turmoil around leadership, vaccine policy
Rear Admiral Erica G. Schwartz.
U.S. Department of Health and Human Services
President Donald Trump on Thursday nominated Erica Schwartz to serve as director of the Centers for Disease Control and Prevention, concluding a monthslong effort to choose a permanent leader of the embattled health agency.
Schwartz, who will have to be confirmed by the Senate, would take over the role as Health and Human Services Secretary Robert F. Kennedy Jr. oversees a string of controversial health policy changes at the agency, including an overhaul of childhood vaccine recommendations.
Schwartz served as deputy surgeon general during the first Trump administration, where she played a major role in the U.S. response to the Covid-19 pandemic. She spent more than 20 year in uniform, including as rear admiral and chief medical officer of the Coast Guard.
Dr. Jay Bhattacharya had been acting director of the CDC — a title that expired last month under federal law. That law, called the Vacancies Act, limits the amount of time an acting officer can serve in place of a Senate-confirmed official to 210 days.
Late last month marked 210 days since the most recent CDC director, Dr. Susan Monarez, was fired.
A sign sits outside of the Centers for Disease Control and Prevention (CDC) Roybal campus in Atlanta, Georgia, U.S. March 18, 2026.
Megan Varner | Reuters
She has so far been the only person to serve as a confirmed CDC director during Trump’s second term, holding the role for under a month last summer. In congressional testimony in September, Monarez said she was fired after refusing Kennedy’s demands to approve vaccine recommendations she believed lacked scientific support.
It is unclear how Schwartz’s views on vaccines or other key public health policies compare with Kennedy’s.
Also on Thursday, Trump said he chose Sean Slovenski as deputy CDC director and chief operating officer, and Jennifer Shuford as deputy CDC director and chief medical officer. Shuford, as head of the Texas Department of State Health Services, led the state’s response to a massive measles outbreak last year, and credited vaccination and testing in declaring it over.
Schwartz’s nomination comes after a tumultuous several months for the agency, which is reeling from the leadership upheaval, plummeting morale, significant staff turnover and controversial changes to U.S. vaccine policy. Ahead of leadership departures last year, staff members were shaken by a gunman’s attack on the CDC’s Atlanta headquarters on Aug. 8.
Last month, a judge blocked a critical vaccine panel’s efforts to overhaul U.S. immunization policy. That includes an effort to reduce the number of recommended childhood shots from 17 to 11.
Trust in federal health agencies has plummeted during Kennedy’s tenure as Health and Human Services secretary, according to a February poll from health policy research group KFF, with declines across the political spectrum.
Business
RFK Jr.’s peptide policy could boost Hims & Hers as its GLP-1 business evolves
Piotr Swat | Lightrocket | Getty Images
As its high-margin compounded GLP-1 business evolves, Hims & Hers Health may be finding a new opportunity in peptides.
Shares of the telehealth company jumped Thursday after HHS Secretary Robert F. Kennedy Jr. announced Wednesday that the FDA plans to convene a Pharmacy Compounding Advisory Committee meeting to review peptides for potential inclusion on the 503A bulk list, a designation that allows drugs to be compounded on an individual prescribed basis rather than mass producing.
For Hims, the bigger story is how expanding compounding for peptides could unlock new revenue streams as it directs members toward branded rather than more profitable compounded GLP-1 drugs. The telehealth company has been building toward a peptide business for years.
Peptides are short chains of amino acids — think of them as small building blocks of proteins — that are being explored for a wide range of health and wellness uses. They’re controversial because scientific evidence on their long-term safety and effectiveness is limited, and their production remains largely unregulated.
Hims & Hers made a significant move into the space in February 2025 when it acquired a California-based peptide facility. At the time, CEO Andrew Dudum called peptide demand “future-facing innovation.”
“Many use cases have yet to be launched,” said Dudum. “Peptide innovation is at the forefront of so many categories we’re excited to start offering.”
Following Kennedy’s announcement on Wednesday, Hims Chief Medical Officer Dr. Patrick Carroll applauded the news as a move away from the “gray market,” saying the goal is to bring peptide therapy into regulated, physician-led care.
“Our medical team believes certain peptide therapies hold meaningful potential in helping Americans live healthier lives, and we are actively exploring how to expand access in a way that will be aligned with FDA guidance,” Carroll said.
Leerink Partners called the news that the FDA will review peptides for the compounding list a positive outcome that could give Hims a clearer regulatory path to scale peptide therapies. Even so, the firm said it will take time for peptides to boost the company’s bottom line.
“This would not immediately translate into revenue, but would seemingly be a growth avenue that HIMS would push hard on,” said Leerink analyst Michael Cherny, who has a hold-equivalent rating on the stock and a $25 price target. It was trading around $26 a share Thursday.
For now the opportunity is still early, and clinical evidence supporting many peptide therapies is still limited.
Of the dozen peptides listed by Kennedy for consideration on the compounding bulk list, one — MK-677 — is often treated as an illegal drug when sold for human consumption. The growth hormone has also been banned by the World Anti-Doping Agency.
Other peptides on the list, such as GHK-Cu and Semax, which are used for cosmetic or cognitive enhancement, are generally viewed as less controversial, but still lack robust scientific backing.
Kennedy — who has supported many medical treatments and food options outside of those backed by mainstream science — was asked about his plans for expanding peptide therapies during a House Ways and Means Committee hearing Thursday.
“Peptides were not supposed to be regulated,” Kennedy said, arguing the Biden administration restricted the use of peptides due to safety concerns that he considers unfounded.
The FDA process is just beginning, and the July meeting will be advisory only, so change is not expected to be immediate.
Even so, investors are already focusing on what replaces GLP-1 driven growth for Hims, and peptides are emerging as one of the clearest candidates so far.
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