Tech
New tech frontier as resale moves from niche to mainstream | Computer Weekly
Recommerce, pre-loved, resale, or second-hand goods – whatever synonym one would like to use – is a big focus area for retail.
It has moved from niche to mainstream, according to the fifth annual Recommerce report from online marketplace eBay.
The report, published in November 2025, shows 89% of global consumers surveyed expect to spend the same amount or more on preloved goods in 2025 compared with 2024. With more than 27,000 people surveyed globally, including both eBay sellers and general consumers, it’s a comprehensive study that can be trusted.
A key finding from the report is that recommerce is no longer viewed solely as an alternative way to shop, but as “a conscious lifestyle choice driven by personal values, community connection and financial empowerment”.
As Jamie Iannone, CEO at eBay, says in the report: “Recommerce is redefining how people shop – led by a new generation that values connection, purpose and sustainability.
“Nearly 80% of Gen Z and millennials see themselves as part of this movement, turning their passion for preloved items into real impact.”
Iannone said eBay’s artificial intelligence (AI)-powered tools are making it “easier than ever” for people and retailers to resell goods online and give them another life under the ownership of someone new.
And the reference to technology is a pertinent one, because there’s a whole enterprise software market forming to support this ever-burgeoning area of retail.
In 2025 alone, resale platform provider Archive raised $30m in Series B funding, with the cash being used to develop the company’s “resale intelligence software”, drive more global partnerships, and deliver product innovation and services. That was announced last February, and then, in June, Germany-based Brandback revealed it had raised $7.4m across its pre-seed and seed funding rounds to support its growth in the space.
Brandback’s investment is being directed towards enhancing its engineering teams, working on its own AI capabilities, and onboarding more global retailers.
In 2025, Computer Weekly covered mobile apps 2.0, electronic shelf labels, digital receipts and in-store tech to deter criminals as four of the hottest areas of innovation and investment in retail this year, and resale tech can be added to that list.
Digital IDs and one-click listings
Last year – 12 months on from its acquisition of digital ID and authentication platform Certilogo – eBay launched a click-to-resell feature using Certilogo’s connected product smart tags. It means consumers can list their clothing on eBay in a couple of clicks of a button, with the new feature built into Certilogo’s Secure by Design digital ID.
Italian outerwear and lifestyle brand Save The Duck was the first to pilot the feature, which allows sellers to scan a QR code on garments connected with the digital ID labels for instant online listing.
The scan prompts a “resell your garment” button on the item’s digital profile which directs them to check the authenticity of the item through Certilogo’s artificial intelligence (AI)-based ID system by signing in with their eBay account. Once the check is completed, an eBay listing will be pre-filled with information, but sellers can add additional information if they wish to.
In 2023, eBay introduced what it calls its “magical listing tool”, which uses AI to extrapolate details about listings from images, and allows sellers to list items quickly and ensure buyers have comprehensive product information before making a purchase. The marketplace continues to explore new ways of using AI as new strands of the technology evolve.
Tech behind the scenes
The list of resale tech providers is extensive; it’s a crowded market, but it also provides evidence of the consumer demand for buying second-hand items from their favourite brands.
Circular services platform provider Save Your Wardrobe’s co-founder, Hasna Kourda, says “more businesses want to take a chance” when there is huge interest in a market.
Indeed, Amazon-commissioned research by economic forecast group the Centre for Economics Business Research (CEBR) found two-thirds of Brits bought second-hand goods online in 2024. The online second-hand market is expected to be worth £4.8bn in 2025, according to the study, which cited cost-of-living pressures, wider availability of pre-owned products and environmental awareness as driving factors.
US-based Archive is working with companies such as The North Face, Lululemon and New Balance to allow these brands to run their own resale channels, while Treet kickstarted a resale platform partnership with online fashion retailer Oh Polly in May.
Resale as a service (RaaS) is a growth market, and it sits within a wider cohort of circularity platforms aiming to help retailers drive value from recommerce, repair and rental.
One prominent UK player in that space is Motherwell-based ACS Clothing, which calls itself a circular fashion hub and manages the logistics, such as cleaning, storage and transportation, for retailers that offer repairs, rental and resale. It also aligns with tech providers such as Archive when retailers opt to bring in a dedicated RaaS provider.
Andrew Rough, CEO of ACS Clothing, which counts formalwear retailer Moss and Scandi denim brand Nudie Jeans’ fast-growing UK arm among its customers, says the volume of tech partners complicates the market.
“They’re all selling a similar service and, rightly, make out their tech is the best – but this makes it a bit complicated,” he explains, adding that tech partner ACS has worked with in the past have sometimes been guilty of overstating what they offer retailers.
He says retail service providers should never give the impression they can do things they can’t, underlining how ACS does a lot of the behind-the-scenes work to support brands’ front-end recommerce.
Fundamentally, though, Rough thinks retailers that have not already done so need to get into the recommerce space, “otherwise they’ll be left behind”.
“Brands contact us saying they need to do something circular but they don’t know what to do, and I find that odd because they should be meeting the demands of their customers,” he notes.
“They say, ‘We don’t really want to be in resale,’ but the truth is they already are. If you go on eBay or Depop, people are buying the product, but brands and retailers aren’t part of the transaction and they’re missing out on a great opportunity.”
Save Your Wardrobe’s Kourda says her company is unique in its sector, and that the business continues to invest in its tech stack to make its platform as compelling and useful as possible as more companies seek circular services for their customers.
One investment has been an AI damage detector which Kourda says recognises defects and provides “an instant diagnosis before planning next steps for the best repair possible”.
Brands using it introduce their individual policies to the system so they can provide a tailored service to their customers.
“It was in answer to the lack of expertise in retail and shops, where there is a knowledge gap around repairs and warranties,” says Kourda. “The damage detector connected to our mapped-out aftercare services creates an integrated solution to help businesses in an instant, allowing them to direct products to the right category.”
Embedded resale and interconnectivity
ACS integrates into multiple major resale platforms, and in 2025, it invested in and expanded its tech to allow its customers to multi-list on Depop and eBay – and it will soon do the same with luxury marketplace Vestiaire Collective, according to Rough.
“Brands can now simultaneously list the same item on different marketplaces – if bought on one, it’ll be removed automatically from the others,” he notes.
“We have enhanced our own tech capabilities so a brand can come to us directly. The reason why a brand will go to an Archive or one of its peers is because they’ll build a frontend platform, but if a brand wants their items in eBay and Depop, we can do that for them.”
Rough says the likes of eBay and Vinted are actually “driving the cost of second-hand down”.
“We have been able to show when it’s a controlled branded marketplace, the same item can sell for ten times more because people pay more because they are getting authenticity and in some cases warranty – buying off someone you trust rather than not knowing who they are,” he says.
Improving capabilities
That embedded resale is what Berlin-based Brandback touts as the key to success in recommerce, and it has a growing team of engineers working on its proposition to ensure it continues to improve its capabilities. Its software integrates directly into online retailers’ baskets, listings and checkouts, and the company says it enables a “seamless” resale experience for customers while also unlocking new revenue streams for retailers.
For example, Brandback’s software allows its retailer customers to display resale values at checkout, which it says helps boost conversion rates.
It’s a sign there’s a growing number of consumers considering the afterlife of an item before they’ve even bought it new.
Often when it comes to sustainability and technology strategy, retailers will launch things their customers have not necessarily requested. Moves will be made in the name of corporate social responsibility, meeting new legislation, or innovation for innovation’s sake.
Through its recommerce report, eBay is highlighting how consumers truly want more resale options. And according to the marketplace, shoppers are embracing recommerce for both practical and purposeful reasons, “balancing financial motivation with values-driven intent”.
Saving money
Some 81% of consumers cite saving money as one of the key reasons for buying pre-loved goods, with 45% referencing sustainability and environmental benefits.
Intriguingly, 63% of consumers consider themselves part of a “recommerce community”, with that number rising to almost 80% among Gen Z and millennials. For years, online retail has always lagged behind physical retail stores in terms of the interaction and personal relationships it can foster, but with the continued rise of recommerce, this is changing.
All of this bodes well for the tech market in the resale space, which also features software providers such as Trove, Faume and Zeercle, as well as dedicated platforms such as The Little Loop.
Depop and Vinted sit alongside eBay as tech-enabled marketplaces looking to support the growing pre-loved market.
Kourda argues that adding the option of a repair warranty and embedding it alongside resale might help luxury retailers and brands get more from the recommerce space.
“There is still maturity to come in the market – if you add repair you can increase value to the items they sell and help convert a second-hand purchase,” she says.
Room for evolution
There’s certainly room for the recommerce market – and the tech supporting it – to evolve in the 12 months ahead. And it will, according to Rough.
“It’s inevitable there’ll be consolidation in the market,” he argues.
“If you go back to the explosion of the internet and e-commerce – brands began by outsourcing it and got third parties to build websites then they went in-house. Recommerce could go down this route – there’s bound to be consolidation, and brands will want to do it themselves.
“The tech partners are a stepping stone to where retailers and brands will ultimately get to,” says Rough.
Tech
Everyone Speaks Incel Now
At the beginning of the year, The Cut kicked off a brief discourse cycle by declaring a new lifestyle trend: “friction-maxxing.”
The idea, in a nutshell, is that people have overconvenienced themselves with apps, AI, and other means of near-instant gratification—and would be better off with increased friction in their daily lives, which is to say those mundane challenges that ask some minor effort of them.
Whatever your feelings on that philosophy, the use of “maxxing” as a suffix assumed to be familiar or at least intelligible to most readers of a mainstream news outlet is evidence of another trend: the assimilation of incel terminology across the broader internet. The online ecosystem of incels, or “involuntarily celibate” men, is saturated with this sort of clinical jargon; its aggrieved participants insulate, isolate, and identify themselves through in-group codespeak that is meant to baffle and repel outsiders. So how did non-incels (“normies,” as incels would label them) end up adopting and recontextualizing these loaded words?
Slang, no matter its origins, has a viral nature. It tends to break containment and mutate. The buzzword “woke,” as it pertains to our current politics, comes from African American Vernacular English and once referred to an awareness of racial and social injustice—this usage dates to the middle of the 20th century, preceding even the civil rights movement. But the culture wars of this century have turned “woke” into a favorite pejorative of right-wingers, who wield it as a catchall term for anything that threatens their ideology, such as Black pilots or gender-neutral pronouns.
Back in 2014, the eruption of the Gamergate harassment campaign set the stage for a different linguistic realignment. An organized backlash to women working in the video game industry, and eventually any sort of diversity or progressivism within the medium, it exposed a vein of reactionary anger that would gain a fuller voice during Donald Trump’s 2016 presidential campaign. This was a period when many in the digital mainstream got their first taste of the trollish nihilism and invective that fuels toxic message boards such as 4chan and gave rise to a network of anti-feminist manosphere sites collectively known as the “PSL” community: PUAHate (a board for venting about pickup artists, it was shut down soon after the 2014 Isla Vista killing spree carried out by Elliot Rodger, who frequented the forum), SlutHate (a straightforward misogyny hub), and Lookism (where incels viciously critique each other’s appearance).
Lookism, named for the idea that prejudice against the less attractive is as common and pernicious as sexism or racism, is the only forum of the PSL trifecta that survives today, and while we don’t know who coined the “maxxing” idiom, it’s the likeliest source for the first verb with this construction. “Looksmaxxing,” which borrows from the role-playing game concept of “min-maxing,” or elevating a character’s strengths while limiting weaknesses, became the preferred expression for attempts to improve one’s appearance in pursuit of sex. This could mean something as simple as a style makeover or as extreme as “bonesmashing,” a supposed technique of achieving a more defined jaw by tapping it with a hammer.
If the 2000s introduced people to pickup lingo like “game” and “negging,” the 2010s ushered in language that extended the Darwinian vision of the dating pool as a cutthroat and strictly hierarchical marketplace. “AMOG,” an initialism for “alpha male of the group,” gave us “mogging,” a display where one man flexes his physical superiority over a rival. An ideally masculine specimen might also be recognized as a “Chad,” who allegedly enjoys his pick of attractive partners, while a Chad among Chads is, of course, a “Gigachad.” Women were disparaged as “female humanoids,” then “femoids,” and finally just “foids.”
Tech
OpenClaw Users Are Allegedly Bypassing Anti-Bot Systems
In San Francisco, it feels like OpenClaw is everywhere. Even, potentially, some places it’s not designed to be. According to posts on social media, people appear to be using the viral AI tool to scrape websites and access information, even when those sites have taken explicit anti-bot measures.
One of the ways they are allegedly doing this is through an open source tool called Scrapling, which is designed to bypass anti-bot systems like Cloudflare Turnstile. While Scrapling, which was built with Python, works with multiple types of AI agents, OpenClaw users appear to be particularly fond of the software. On Monday, viral posts promoting Scrapling as a tool for OpenClaw users started to spread on X. Since its release, Scrapling has been downloaded over 200,000 times.
“No bot detection. No selector maintenance. No Cloudflare nightmares,” reads one viral post this week about the open source tool. “OpenClaw tells Scrapling what to extract. Scrapling handles the stealth.”
Cloudflare is not enthused. The company already blocked previous versions of Scrapling, since users of the open source software kept trying to get around anti-scraping protections. This week, the company was working on a patch for Scrapling’s most recent iteration. “We make changes, and then they make changes,” says Dane Knecht, chief technology officer at Cloudflare. He says the company’s trove of website data and its ability to track trends has given it the upper hand.
“We already had a signal that they’re starting to get a higher ability to get around us,” says Knecht. “The team of security operations engineers had already been working on a new set of mediations.”
Large language models were trained on the corpus of the internet—and the process involved a lot of scraping. In some sense, Scrapling users are following in the footsteps of the original model builders, but on a more individualized scale.
Over the past few years, website owners have attempted to put up additional anti-bot protections, either to block software like Scrapling or to find a way to make money off of the bots trying to access their sites. In turn, Cloudflare has been working overtime to keep blocking increasingly powerful bots attempting to get around these protections.
In July 2024, Cloudflare started to offer its customers additional tools that block AI crawlers, unless the bots pay for access. In less than the span of a year, the company claims to have blocked 416 billion unsolicited scraping attempts.
“I Didn’t Know What I was Getting Into”
As Scrapling gained traction in recent days, crypto enthusiasts capitalized on the attention by launching a $Scrapling memecoin. Karim Shoair, who claims to be the sole developer of Scrapling, posted about the memecoin on X (those posts have since been deleted). After the price skyrocketed for around five hours, $Scrapling quickly fell off a cliff as users sold off their stakes. “Bunch of fucking scammers,” reads one comment on the Pump.Fun site that hosts the coin.
“I didn’t know what I was getting into when people made that coin and I endorsed it,” says Shoair, in a direct message with WIRED. “But once I knew, I didn’t want any association with it and the money I withdrew before will go to charity, I won’t benefit from it in anyway. Or maybe just leave it to be wasted.”
In the fallout of this event, the unofficial GitHub Projects Community account, which has over 300,000 followers on X, deleted its posts from this week highlighting Scrapling’s open source software, and appeared to distance itself from the project. “We do not support, promote, or engage in crypto assets, token offerings, trading activity, or crypto-based fundraising,” it said in a post late Monday night.
Putting the crypto forays aside, most software leaders continue to see agents and autonomous AI tools as the future of the web. Even Knecht from Cloudflare, whose work includes blocking bots from nonconsensual scraping, wants to build toward a world where humans and agents benefit from online data and the wishes of website owners are respected. “I see a path forward for an internet that is both friendly to agents and humans,” he says.
This is an edition of Will Knight’s AI Lab newsletter. Read previous newsletters here.
Tech
The AirPods Pro 3 Are $20 Off
Looking for a new pair of earbuds to pair with your favorite iPhone or iPad? Right now, you can grab the Apple AirPods Pro 3 for just $229 on Amazon or Best Buy, a $20 break from their usual price. They’re our favorite wireless headphones for iPhone owners, with great noise-canceling, easy connectivity, and unique features like heart rate and live translation.
The active noise-canceling on the third generation AirPods Pro has improved a great deal, with our reviewer Parker Hall comparing them to the Bose QuietComfort Ultra 2 Earbuds when it comes to filtering out all but the highest frequency, loudest noises. The improved ear tips, now lined with foam, are more comfortable and fit better in smaller ears, with four different sizes to choose from. They also have better sound isolation, which improves the noise canceling and transparency mode performance noticeably.
While Android owners have a variety of choices when it comes to earbuds and headphones, iOS users will appreciate the extra features specifically built for anyone in the Apple ecosystem. If you’re into running with minimal devices, the AirPods Pro 3 can actually take your heart rate through your ears, a neat trick that we found surprisingly consistent with other fitness trackers. Another unique feature, live translation, will bring up the Translate app on iOS and relay what someone else is saying directly into your ears in your own language. Once again, we were impressed by how fast and accurate the system was, and as more languages are added it will become even more useful.
We really only had two minor complaints about the AirPods Pro 3, one of which was that the default EQ is a bit V-shaped, with a slightly overdone bass that’s either really appealing or slightly grating. Thankfully you can tweak your EQ in Spotify or Apple Music to dial in that experience. The other issue is that these have limited compatibility with Android devices, so if you’re on a Samsung or Pixel, you’ll want to check out our other favorite earbuds. For iPhone and iPad owners looking for the latest and greatest for their listening experience, the discounted AirPods Pro 3 are an excellent choice.
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