Last Updated:February 16, 2026, 12:47 IST

Christian Eich of Genpact highlights India’s rapid AI adoption, stressing that workforce adaptability, not just technology, will drive competitive advantage in supply chain.

AI Impact Summit 2026 begins today in India

A senior supply chain executive has spotlighted the growing visibility of artificial intelligence adoption in India, arguing that the real competitive edge lies not in AI itself, but in how quickly professionals learn to work alongside it.

In a recent LinkedIn post, Christian Eich, Vice President Supply Chain and Partner at Genpact, reflected on the rapid pace of AI integration during a visit to India. “Let’s face it, AI will replace some jobs. But it’s also reshaping roles, creating new ones, and raising the bar on skills,” he wrote, adding that the key differentiator will be how fast people adapt to the technology.

AI company leaders are arriving in India to mark their presence in AI Impact Summit 2026, which is happening between February 16-20, 2026.

AI Momentum Becomes Increasingly Visible In India

Eich noted that while jobs in India are not directly comparable to those in other regions, the momentum around AI adoption is “striking” and increasingly visible. His comments align with broader industry observations that India is emerging as a major hub for AI experimentation and deployment, particularly in technology services and global capability centers.

India’s large digital workforce, expanding startup ecosystem, and growing enterprise investment in automation have accelerated the shift. From AI-powered customer service platforms to advanced analytics in supply chains and manufacturing, the technology is being embedded across functions rather than confined to pilot projects.

Skills, Not Software, As The Real Differentiator

Eich emphasized that AI’s impact goes beyond generating social media content or creative avatars — uses that have become common in professional networks. Instead, he challenged professionals to consider how they are deploying AI tools in daily workflows to improve productivity and decision-making.

As head of the European Supply Chain Managed Services & Analytics practice at Genpact, Eich leads initiatives focused on AI-enabled operating models designed to enhance cost efficiency and agility. His remarks reflect a growing consensus among transformation leaders that workforce upskilling and human-machine collaboration will define the next phase of enterprise AI adoption.

The message is clear: the technology itself may be widely accessible, but the ability to harness it effectively could determine who leads — and who lags — in the evolving labor market.

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