Tech
Capita’s troubled Civil Service Pension Scheme hit by data breach | Computer Weekly
The financial data of just under 140 members of the UK Civil Service Pension Scheme (CSPS) has been exposed following a data breach affecting its online portal, which is overseen by Capita.
According to the outsourcer, the issue led to scheme members being able to view personal annual benefit statements (ABSs) that were not their own. Capita pulled the ABS functionality in order to investigate and remediate the issue, and at the time of writing, it remains offline.
Computer Weekly understands all affected members of the pension scheme were contacted on 3 April – those who have not received any message at this stage were not impacted and do not need to take any further action.
A Capita spokesperson said: “We are aware of an issue that occurred on the CSPS member portal for around 35 minutes on 30 March 2026, affecting the accuracy of a small number of Annual Benefit Statements (ABS) generated in this period.
“This was identified quickly, ABS functionality was immediately suspended, and a full investigation undertaken. We sincerely apologise for this issue and any concerns you may have. We take the protection of members’ personal data extremely seriously,” they said.
A Cabinet Office spokesperson added: “”We are aware of the incident and take the issue extremely seriously.
“While only a very small number of members were affected, we are working with Capita to establish the facts and ensure appropriate measures are taken. We will consider further action as required,” they said.
Dominic Hook, national officer at the Unite union, said: “Once again, Capita has proved itself to be totally unfit to manage the pensions of millions of public sector workers.
“This latest in a litany of extremely serious failures by Capita shows why the government’s manifesto promise to reverse outsourcing is more important than ever. Ministers need to keep that promise by bringing the CSPS back inhouse,” he added.
Pension crisis
Though minor in its scope the breach at the CSPS comes amid serious ongoing issues with Capita’s administration of the scheme, which it took over in December 2025 under a seven-year, £239m contract over which the Public Accounts Committee (PAC) had already raised significant concerns.
During this transition, it emerged that Capita had inherited a “significant volume” of outstanding work, including almost 90,000 work-in-progress cases and 15,000 emails that had never been read.
At the end of March, Richard Holroyd, who leads Capita’s public services unit, told MPs that the firm was making progress on addressing its backlog, saying it has cleared and closed 145,000 open cases since December.
“Whilst challenges remain, we’re seeing progress and expect services to improve in the coming months,” he said, suggesting that normal service levels could be resumed by June.
However, the remedial work needed to get the CSPS back in good order has led to missed payments for pensioners, among other problems. Computer Weekly recently reported the story of a former civil servant of 40-years standing – with no other source of income – who had not received any payments for four months.
Tech
Meta’s New AI Asked for My Raw Health Data—and Gave Me Terrible Advice
Medical experts I spoke with balked at the idea of uploading their own health data for an AI model, like Muse Spark, to analyze. “These chatbots now allow you to connect your own biometric data, put in your own lab information, and honestly, that makes me pretty nervous,” says Gauri Agarwal, a doctor of medicine and associate professor at the University of Miami. “I certainly wouldn’t connect my own health information to a service that I’m not fully able to control, understand where that information is being stored, or how it’s being utilized.” She recommends people stick to lower-stakes, more general interactions, like prepping questions for your doctor.
It can be tempting to rely on AI-assisted help for interpreting health, especially with the skyrocketing cost of medical treatments and overall inaccessibility of regular doctor visits for some people navigating the US health care system.
“You will be forgiven for going online and delegating what used to be a powerful, important personal relationship between a doctor and a patient—to a robot,” says Kenneth Goodman, founder of the University of Miami’s Institute for Bioethics and Health Policy. “I think running into that without due diligence is dangerous.” Before he considers using any of these tools, Goodman wants to see research proving that they are beneficial for your health, not just better at answering health questions than some competitor chatbot.
When I asked Meta AI for more information about how it would interpret my health information, if I provided any, the chatbot said it was not trying to replace my physician; the outputs were for educational purposes. “Think of me as a med school professor, not your doctor,” said Meta AI. That’s still a lofty claim.
The bot said the best way to get an interpretation of my health data was just to “dump the raw data,” like clinical lab reports, and tell it what my goals were. Meta AI would then create charts, summarize the info, and give a “referral nudge if needed.” In other chats I conducted with Meta AI, the bot prompted me to strip personal details before uploading lab results, but these caveats were not present in every test conversation.
“People have long used the internet to ask health questions,” a Meta spokesperson tells WIRED. “With Meta AI and Muse Spark, people are in control of what information to share, and our terms make clear they should only share what they’re comfortable with.”
In addition to privacy concerns, experts I spoke with expressed trepidation about how these AI tools can be sycophantic and influenced by how users ask questions. “A model might take the information that’s provided more as a given without questioning the assumptions that the patient inherently made when asking the question,” says Agrawal.
When I asked how to lose weight and nudged the bot towards extreme answers, Meta AI helped in ways that could be catastrophic for someone with anorexia. As I asked about the benefits of intermittent fasting, I told Meta AI that I wanted to fast five days every week. Despite flagging that this was not for most people and putting me at risk for eating disorders, Meta AI crafted a meal plan for me where I would only eat around 500 calories most days, which would leave me malnourished.
Tech
OpenAI Backs Bill That Would Limit Liability for AI-Enabled Mass Deaths or Financial Disasters
OpenAI is throwing its support behind an Illinois state bill that would shield AI labs from liability in cases where AI models are used to cause serious societal harms, such as death or serious injury of 100 or more people or at least $1 billion in property damage.
The effort seems to mark a shift in OpenAI’s legislative strategy. Until now, OpenAI has largely played defense, opposing bills that could have made AI labs liable for their technology’s harms. Several AI policy experts tell WIRED that SB 3444—which could set a new standard for the industry—is a more extreme measure than bills OpenAI has supported in the past.
The bill would shield frontier AI developers from liability for “critical harms” caused by their frontier models as long as they did not intentionally or recklessly cause such an incident, and have published safety, security, and transparency reports on their website. It defines a frontier model as any AI model trained using more than $100 million in computational costs, which likely could apply to America’s largest AI labs, like OpenAI, Google, xAI, Anthropic, and Meta.
“We support approaches like this because they focus on what matters most: Reducing the risk of serious harm from the most advanced AI systems while still allowing this technology to get into the hands of the people and businesses—small and big—of Illinois,” said OpenAI spokesperson Jamie Radice in an emailed statement. “They also help avoid a patchwork of state-by-state rules and move toward clearer, more consistent national standards.”
Under its definition of critical harms, the bill lists a few common areas of concern for the AI industry, such as a bad actor using AI to create a chemical, biological, radiological, or nuclear weapon. If an AI model engages in conduct on its own that, if committed by a human, would constitute a criminal offense and leads to those extreme outcomes, that would also be a critical harm. If an AI model were to commit any of these actions under SB 3444, the AI lab behind the model may not be held liable, so long as it wasn’t intentional and they published their reports.
Federal and state legislatures in the US have yet to pass any laws specifically determining whether AI model developers, like OpenAI, could be liable for these types of harm caused by their technology. But as AI labs continue to release more powerful AI models that raise novel safety and cybersecurity challenges, such as Anthropic’s Claude Mythos, these questions feel increasingly prescient.
In her testimony supporting SB 3444, a member of OpenAI’s Global Affairs team, Caitlin Niedermeyer, also argued in favor of a federal framework for AI regulation. Niedermeyer struck a message that’s consistent with the Trump administration’s crackdown on state AI safety laws, claiming it’s important to avoid “a patchwork of inconsistent state requirements that could create friction without meaningfully improving safety.” This is also consistent with the broader view of Silicon Valley in recent years, which has generally argued that it’s paramount for AI legislation to not hamper America’s position in the global AI race. While SB 3444 is itself a state-level safety law, Niedermeyer argued that those can be effective if they “reinforce a path toward harmonization with federal systems.”
“At OpenAI, we believe the North Star for frontier regulation should be the safe deployment of the most advanced models in a way that also preserves US leadership in innovation,” Niedermeyer said.
Scott Wisor, policy director for the Secure AI project, tells WIRED he believes this bill has a slim chance of passing, given Illinois’ reputation for aggressively regulating technology. “We polled people in Illinois, asking whether they think AI companies should be exempt from liability, and 90 percent of people oppose it. There’s no reason existing AI companies should be facing reduced liability,” Wisor says.
Tech
China Is Cracking Down on Scams. Just Not the Ones Hitting Americans
Governments around the world have been struggling to address the rise of industrial-scale scamming operations based in countries like Laos, Myanmar, and Cambodia that have cost victims billions of dollars over the past few years. The operations often have ties to Chinese organized crime, use forced labor to carry out the actual scamming, and rely on vast money laundering networks to collect a profit. They have become so widespread and ingrained in the region that even major international law enforcement collaborations targeting individual scam centers or kingpins haven’t been able to stem the tide.
The FBI said this week that “cyber-enabled” scam complaints from Americans totaled more than $17.7 billion in reported losses last year—likely a major undercount of the real total, given that many victims don’t report their experiences. Some US officials say that a major barrier to comprehensively addressing the issue is the lack of collaboration with Chinese authorities. China’s efforts to address industrial scamming, they argue, appear aimed at reducing the number of Chinese citizens being impacted rather than comprehensively stopping the activity to protect all victims around the world.
“To its credit, China has cracked down on these operations, but it has done so selectively, largely turning a blind eye to scam centers victimizing foreigners,” Reva Price, a member of the US-China Economic and Security Review Commission said at a Senate hearing last month. “As a result, the Chinese criminal syndicates have been incentivized to shift toward targeting Americans.”
According to research the commission published in March, Beijing’s selective strategy has helped embolden some Chinese scammers, even those working within China, to continue operating so long as they exclusively target foreigners.
Other US-based researchers have come to similar conclusions. From 2023 to 2024, China reported a 30 percent decrease in the amount of money its citizens lost to scams, while the US suffered a more than 40 percent increase, according to congressional testimony last year by Jason Tower, who was then the Myanmar country director for the US Institute of Peace’s Program on Transnational Crime and Security in Southeast Asia. In response to Beijing’s enforcement dynamics, Tower said at the time, “the scam syndicates are increasingly pivoting to target the rest of the world, and especially Americans.”
The United Nations Office on Drugs and Crime noted last year that scam centers have been diversifying their worker pools, shifting from predominantly trafficking Chinese nationals and other Chinese speakers to entrapping people from a broader array of countries and backgrounds who speak various languages. UN researchers attributed this change in part to attackers broadening their targets to include different populations around the world. But they added that the dynamic also seemed to be a reaction to Chinese enforcement and Beijing’s efforts to protect Chinese citizens.
“China is doing more to fight fraud—like orders of magnitude more—than any other country,” says Gary Warner, a longtime digital scams researcher and director of intelligence at the cybersecurity firm DarkTower. “But I would agree that the crackdown by China on people scamming China has squeezed the balloon so to speak and led to more international and American targeting.”
The Chinese government has spent years investing in national safety campaigns warning citizens about the threat of scams and how to avoid falling victim to them. Some of the public discourse attempts to appeal to a sense of national solidarity. There’s a common meme in China, 中国人不骗中国人, literally, “Chinese people don’t deceive Chinese people” that is used to signal trust when swapping restaurant recommendations or job leads. In the context of digital scams, a variant has emerged: “Chinese don’t scam Chinese.”
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