Business
Contactless card payments could become unlimited under new plans
Kevin PeacheyCost of living correspondent, BBC News
Getty ImagesContactless card payments are set to exceed £100 and potentially become unlimited under new proposals to allow banks and other providers to set limits.
The proposals from the Financial Conduct Authority (FCA) mean entering a four-digit PIN to make a card payment could become even more of a rarity for shoppers.
If approved, purchases which can cost more than £100 – such as a big supermarket shop, or large family meal in a restaurant – could be made with a tap of a card.
The move would bring cards in line with payments made through digital wallets on smartphones which have no restriction, and reflects the ongoing changes in the way people pay.
When contactless card payments were introduced in 2007, the transaction limit was set at £10. The limit was raised gradually, to £15 in 2010, to £20 in 2012, then to £30 in 2015, before the Covid pandemic prompted a jump to £45 in 2020, then to £100 in October 2021.
If approved, the latest plan could be put in place early next year.
Every rise has been met with concerns about theft and fraud, and the FCA said card providers would only permit higher-value contactless payments for low-risk transactions and would carry the burden if things went wrong.
However, the freedom for banks to raise or even scrap the contactless limit suggests the four-digit PIN could soon become relatively redundant.
The FCA has proposed the changes, despite the majority of consumers and industry respondents to a consultation favouring the current rules.
Some 78% of consumers who responded said they did not want any change to the limits.
The FCA said it did not expect any quick changes, but providers would welcome the flexibility over time when prices rise and technology advances. They could also give customers the option to set their own limits.
Fraud and theft fears
The idea of high-value payments being made with a tap of a card will raise concern that thieves and fraudsters will target cards.
Various protections are already in place. In addition to the £100 single payment limit, consumers are often required to enter a PIN if a series of contactless transactions totals more than £300, or five consecutive contactless payments are made.
The FCA’s own analysis suggests raising the limits would increase fraud losses, but said detection was improving and would continue to get better.
It said any change would be reliant on providers ensuring payments were low-risk, through their fraud prevention systems.
Consumers would still get their money back if money was stolen by fraudsters, according to David Geale, from the FCA.
“People are still protected. Even with contactless, firms will refund your money if your card is used fraudulently,” he said.
Many banks already allow cardholders to set a contactless limit of lower than £100, or switch it off completely, and the FCA expected this option to be made widely available.
It argued that time savings, less “payment friction”, and a reflection of rising prices over time would make changes in the limits worthwhile.
Payment terminals would also need to be altered, as most are programmed to automatically refuse payments of more than £100 by card.
‘I only use my phone to pay’
Smartphones already have an extra layer of security, through thumbprints or face ID. That allows people to pay without limits.
Nearly three-quarters of 16 to 24-year-olds regularly use mobile payments, according to industry research.
Near the appropriately named Bank Street in Sevenoaks, 24-year-old Demi Grady said she rarely bothered carrying her cards around anymore because she used her phone for everything.
“I was in London the other day, my phone died and I couldn’t pay for stuff because I couldn’t remember my card details,” she said.
Her mum, Carrie, in contrast, uses her card when shopping.
“It would worry me more than be of benefit if they were to lose the limit of £100,” she said.

Robert Ryan, who had just bought a “winter-ish jacket” at a Harveys Menswear on Bank Street said he did not regard entering a four-digit number when paying as a hassle. Instead it could be a useful budgeting tool.
“I feel more secure in what I’m buying and it does give me a bit of a prompt to make sure I’m not overspending on my tap-and-go,” he said.
Richard Staplehurst, the owner of the store, said the majority of his customers were paying via a device.
He said that removing any obstacles to payment was great, but he did not want to be landed with a bill if a card was used fraudulently.
Stimulating the UK economy
The idea of removing the contactless limit was highlighted as one way the FCA was responding to the prime minister’s call to regulators to remove restrictions to create more economic growth.
The government has been striving to improve the UK’s economic performance, which has been slow for some time.
Other countries, such as Canada, Australia and New Zealand allow industry to set contactless card limits.
The FCA will consult on its proposals until 15 October.
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Target faces a new boycott over ICE response as retailer presses ahead with turnaround
A major teachers’ union is calling for its members to skip Target when buying back-to-school supplies, the latest twist in a series of boycotts that have targeted the big-box retailer as its turnaround shows signs of life, CNBC has learned.
The AFT, or American Federation of Teachers, passed a resolution Thursday that calls on its 1.8 million members and others to shop at local stores and not at Target, saying the company did not respond adequately to the surge of federal immigration enforcement in the retailer’s hometown of Minneapolis this winter. Federal agents shot and killed two U.S. citizens, Renee Good and Alex Pretti, during the operation.
The labor union, which is affiliated with the AFL-CIO, plans to urge a similar resolution at AFL-CIO’s convention in Minneapolis this summer and at conventions held by other organizations, including the NAACP and LULAC, AFT President Randi Weingarten said.
Target declined to comment specifically on the AFT’s resolution but said in a statement that it has “a longstanding commitment to strengthening the communities we serve,” including donating 5% of profits since the company’s founding and offering a discount to educators as part of a teacher appreciation program.
Target’s annual sales have declined for the past three years in a row, but the company’s new CEO Michael Fiddelke laid out an ambitious plan earlier this month to refresh its stores, add more enticing merchandise and return to sales growth. The retailer said it expects net sales to rise about 2% this fiscal year compared with the prior year and anticipates sales will grow every quarter.
It is unclear if and how much the AFT’s call for a back-to-school boycott could hurt Target, which is trying to win back customers. Earlier this month, Atlanta area pastor Jamal Harrison Bryant announced the end of a yearlong boycott of the company, called Target Fast, which had started because of the company’s rollback of major diversity, equity and inclusion initiatives.
At a press conference, Bryant said Target has demonstrated its commitment to the Black community with investments in Black businesses and donations to Historically Black Colleges and Universities. Yet other activists leading a separate boycott, including former Ohio state Sen. Nina Turner, have said they continue to call for shoppers to steer clear of Target.
The AFT previously supported and participated in the Target boycott over its DEI rollback.
The retailer has attributed some of its sales losses to backlash to its DEI decision, along with other factors including company missteps with merchandise, a weaker store experience and softer discretionary spending.
At an investor meeting in Minneapolis in early March, Fiddelke stressed that it’s “a new chapter for Target.” He said the company is “doing the work to build connection with new guests, deepen relationships with existing guests and earn back trust with guests we’ve disappointed.”
In a separate email to Target employees earlier this month, Fiddelke highlighted how the retailer is putting its strategy into action, including through its move to cut prices on more than 3,000 items and the opening of its 2,000th store. He said Target has made progress with winning back trust, too, noting the end of the Target Fast boycott.
He said Target has had “ongoing conversations with the organizers” of the boycott, who have “acknowledged the meaningful contributions Target has made, and will continue to make, to the Black community.”
In an interview with CNBC, Weingarten said the AFT’s boycott is focused on what she called Target’s lack of response to the surge of aggressive and violent immigration enforcement in its own backyard. Weingarten said the AFT sent a letter to Target and met with Target staff to encourage them to speak up before the union moved to pass the resolution.
“Target was negotiating with our colleagues in the civil rights community for weeks and weeks and weeks,” she said. “They could have very easily dealt with both [concerns about DEI and immigration enforcement] and they chose not to.”
She said Target is “more worried about standing with the Trump administration than the communities that made them a profitable company.”
Fiddelke joined dozens of executives from Minnesota-based corporations in co-signing a letter in late January calling for an “immediate de-escalation” in the state after the fatal shooting of Pretti. However, the letter did not name the shooting victims Pretti or Good or call out the president, his immigration policies or federal agents.
Fiddelke also shared a video message with employees that more directly acknowledged current events, but stopped short of calling for ICE agents to leave the city or for accountability in the two shooting deaths.
Weingarten described the CEOs’ letter as “insulting” and said it “basically blamed both sides.”
She said the union, which includes many teachers, can have the greatest financial impact during the back-to-school shopping season this summer and fall. By passing the resolution now, she said, the AFT can get the word out to members and “give Target enough time to come back to its senses.”
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