Business
DISCO losses drain Rs397b in FY25 | The Express Tribune
NEPRA report reveals fiscal fixes cut circular debt, but utility performance remains poor
ISLAMABAD:
Pakistan’s public-sector power distribution companies continued to miss key performance benchmarks in FY2024-25, as excessive transmission and distribution (T&D) losses and recovery shortfalls remained the main sources of financial stress in the electricity supply chain, according to the National Electric Power Regulatory Authority’s (NEPRA) State of Industry Report 2025.
NEPRA data showed that DISCOs recorded average T&D losses of 17.55% during the year, far higher than the allowed limit of 11.43%. The excess losses created an unrecovered financial impact estimated at Rs265 billion. Despite repeated targets and regulatory oversight, most utilities failed to narrow the gap. The report pointed to persistent inefficiencies, outdated infrastructure and weak enforcement against theft and losses.
Recovery performance also remained below benchmarks. DISCOs achieved an overall recovery rate of 96.62% against the allowed 100%. This resulted in a recovery shortfall of about Rs132.46 billion. Several utilities posted significantly lower recovery ratios, with some falling below 40%. The data highlighted long-standing weaknesses in billing accuracy, collection systems and governance structures.
NEPRA attributed the shortfalls to widespread practices such as incorrect meter readings, excessive detection billing and the issuance of bills to inactive and government accounts that are unlikely to be settled. These practices inflated receivables without generating actual cash recoveries, increasing financial pressure across the sector.
The continued underperformance of public-sector DISCOs remained a key driver of circular debt accumulation. Although the overall stock of circular debt declined in FY2024-25 after exceeding Rs2.39 trillion a year earlier, NEPRA observed that the reduction was largely the result of fiscal measures rather than operational improvements. Public-sector distribution companies remained the dominant contributors.
By contrast, K-Electric (KE), the country’s only privatised distribution utility, did not add to circular debt during the period under review. NEPRA noted that KE absorbed the financial impact of higher losses and lower recoveries internally instead of passing them on to the wider power market. However, KE consumers continued to pay the Debt Servicing Surcharge (DSS), under which Rs35.76 billion was collected on behalf of the federal government.
Operational challenges also extended to workplace safety. Fatal accidents across DISCOs and KE totalled 123 during FY2024-25, compared with 146 in the previous year. NEPRA said each fatality reflected serious deficiencies in safety practices and organisational culture, particularly in public-sector utilities.
Consumer service performance also remained under strain. NEPRA received more than 96,000 consumer complaints through its head office, regional offices and digital platforms during the year. Public-sector DISCOs accounted for most unresolved cases, particularly those related to billing disputes, delayed connections and service quality.
In its assessment of sector reforms, NEPRA noted that nearly three decades after unbundling, most DISCOs remain government-owned, administratively managed and commercially fragile. The regulator concluded that without meaningful structural reforms, circular debt will continue to be passed on to consumers through higher tariffs and fiscal support.
Business
Video: Who’s Getting a Tariff Refund?
new video loaded: Who’s Getting a Tariff Refund?

By Tony Romm, Nour Idriss, Stephanie Swart, Whitney Shefte and Paul Abowd
April 24, 2026
Business
Hair oil, ACs, soaps become costlier: How FMCG companies are dealing with Middle East supply blow – The Times of India
Consumer goods companies in India are facing a sharp rise in input costs due to the ongoing war in the Middle East. Surging raw material prices are forcing firms to track costs on a near-daily basis, review pricing frequently, and focus on short-term decisions instead of long-term planning.As firms are struggling with volatile input costs, company executives have told ET that the sudden spike in inflation has made it harder to manage business, while also raising concerns that higher prices could hurt consumer demand. This comes at a time when consumption had started improving after the government reduced goods and services tax rates on several products last September.Havells India chief executive officer Anil Rai Gupta was cited by the financial agency as saying that the company is taking a cautious approach and reviewing the situation month by month. “I have not seen this kind of price escalation in the recent past or in recent memory. Usually, inflation happens, but it is neither so steep nor spread across all product categories… consumer offtake can get affected if the price hike is too sharp.” Bajaj Consumer Care managing director Naveen Pandey said the company is closely tracking input costs and taking decisions almost daily. Speaking during the company’s earnings call last week, he said costs across the business have gone up between 20% and 60%. He added that the war has created “extreme volatility” in the prices of light liquid paraffin and packaging materials. At the same time, prices of mustard and copra have not fallen as expected and are still at pre-war levels. The company is working on cutting costs across its operations.Industry executives said the war has pushed up commodity prices and crude-linked products, increased freight costs, and made imports more expensive due to the fall in rupee. They added that even after a ceasefire, prices have not come down, and uncertainty remains over whether the conflict could start again.In the past month, companies have already raised prices in several categories, including air-conditioners, refrigerators, soaps, detergents, hair oil, apparel, decorative paints and footwear. Some companies have also reduced pack sizes to deal with higher costs. More price hikes are expected by the end of this month.Parle Products vice president Mayank Shah said the pressure on input costs is very high and the uncertainty is “killing”.Retailers are also seeing more careful spending. Trent Ltd, which runs Westside and Zudio stores, said in an investor presentation that while demand was steady at the start of the January–March quarter, the current situation is affecting consumer behaviour.“Consumers are spending with caution, resulting in moderation of discretionary spending on the back of continuing macro uncertainties and potential increase in cost of living. Structurally the demand levels and the underlying market opportunities remain strong. However, the duration and intensity of disruptions in the Middle East along with its second order effect on supply chain, commodity prices and inflation in general has potential implications for near term demand,” the company said.AWL Agri Business executive deputy chairman Angshu Mallick said the company has already increased edible oil prices by Rs 7–10 per kg to pass on higher freight costs. “Being a staples company, we hike or reduce prices immediately. As we are in basic necessities, the volume impact is usually lower,” he said.Meanwhile, the Middle East conflict is inching closer towards the two month mark. The conflict began back on February 28, when the US and Israel launched joint strikes on Iran. In retaliation, Tehran choked the crucial Strait of Hormuz, a pipeline that carries 20% of global energy supplies, straining flow across the globe.
Business
UK retail sales rebound as motorists stock up on fuel
UK retail sales returned to growth last month as they were pushed higher by motorists stocking up on fuel as prices shot higher because of the Iran war, according to official figures.
The Office for National Statistics (ONS) said the total volume of retail sales, which measures the quantity bought, rose by 0.7% in March.
It compared with a 0.6% fall in February, which was revised slightly lower.
The latest reading was also stronger than expected, with economists having predicted a 0.1% dip for the month.
Statisticians said March’s increase was particularly driven by a spike in demand for fuel, which saw sales volumes jump by 6.1% for the month, the highest level since April 2021.
They indicated that this was especially linked to a short period, of less than a week, of particularly elevated sales as unfolding geopolitical events in the Middle East caused a significant rise in prices at the pump.
The value of sales, the amount of money spent, for fuel was up 11.6% amid the jump in petrol and diesel prices.
Recent data from the RAC shows that petrol prices have risen by 18.5% to 157.34 pence per litre, as recorded on Wednesday.
Meanwhile, diesel is up 33.4% to an average of 189.88 pence per litre.
Elsewhere, clothing stores also had a strong month, with sales volumes across the category rising by 1.2% in March amid a boost from better weather conditions.
Technology retailers also saw sales grow after they benefited from new products launches.
However, food sales were weaker, slipping by 0.8% for the month.
The ONS said overall retail sales volumes are up 1.6% for the first three months of 2026, as the industry was also supported by positive growth in January.
ONS senior statistician Hannah Finselbach said: “Retail sales rose in the three months to March, with commercial art galleries doing well earlier in the quarter and sales in beauty products stores rising as retailers reported launching new collections.
“Motor fuel sales were up on the quarter, with retailers commenting that many motorists had been filling up their tanks in March following the start of conflict in the Middle East.”
Elliott Jordan-Doak, senior UK economist at Pantheon Macroeconomics, said: “The first batch of hard data on consumers’ spending since the start of the Iran war was better than expected.
“Granted, stocking up on motor fuels drove headline sales higher, but even excluding petrol retail sales volumes nudged up showing that households largely brushed off the initial shock of higher energy prices.”
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