Tech
Gartner Symposium 2025: The AI opportunity for CIOs | Computer Weekly
Gaining value from artificial intelligence (AI) was the key topic in the opening keynote of the Gartner symposium, with Gabriela Vogel, vice-president analyst at Gartner, telling 6,000 delegates at the Barcelona conference: “We are at a crossroads, CIOs have either made a mistake or they are on a path to greatness.”
Vogel stated that value in the private sector means growth, adding: “Chief financial officers [CFOs] say 74% of you are achieving productivity gains, but only 11% see real return on investment [ROI]. AI readiness is the key that unlocks the next level.”
Along with a focus on delivering business growth, Gartner sees an opportunity for CIOs to get out of back office IT. Almost two-thirds of CIOs (65%) are not happy with being constrained to the four walls of the IT department. According to analyst firm Gartner, CIOs want to be customer-facing, where they are involved in the same conversations that people in the business have with their customers and customer prospects.
“In particular, they need to be much more involved in client-facing solutions, in client-facing conversations and in client-facing strategies, rather than the back office or core IT operations, which are internally facing,” said Daniel Sanchez-Reina, vice-president analyst at Gartner, adding that business chiefs want to hear about the financial impact and scaling of AI to materialise the financial impact. “CEOs and CFO are tired of listening to CIOs say they are piloting AI projects and say they will be able to improve productivity.”
Beyond prioritising the financial return on AI-powered initiatives, Gartner is urging IT leaders to prioritise and reprioritise their IT spending “in flight”. Sanchez Reina said this means they should no longer plan spending-based quarterly budget reviews, strategy reviews or annual spend. Instead, he recommended they adapt a more flexible approach to IT budget planning, which means CIOs will have to think ahead to consider how the IT planning decisions they make could impact the business in the future. For insurance, he said CIOs will need to consider how their decisions could affect the profit, loss and operating costs of the business.
Among the difficult conversations CIOs are likely to have with senior management is when being sold product bundles where there is no immediate value. For instance, an IT leader may decide to purchase reserved instances of graphics processors (GPUs) for 12 months to support AI projects, but business priorities then change.
Reina Sanchez said: “If you have acquired GPUs, it’s just a matter of saying, okay, let’s terminate these AI projects because they don’t make sense in the new context. CIOs need to have to open a conversation with the C-suite and discuss which AI projects will not give the ROI or the objectives that were planned.”
He also urged CIOs to get assurances from business chiefs that the decision to terminate these projects has their full backing.
While the conversation should move beyond efficiency, such gains in efficiency can be directly correlated financial costs. For instance, Sanchez Reina said AI could be used to “supercharge the internal IT team”, adding: “Maybe AI can enable them to reduce their outsource bill.” Beyond IT, where business processes are outsourced, this supercharged AI could reduce that bill too.
As Sanchez Reina noted, if a CIO can say AI is able to reduce the outsourcing bill by 5% to 30%, there is a direct business impact.
Tech
The Best Babbel Promo Codes and Deals for April 2026
I’ve been trying to become fluent in Spanish for the last decade. After spending most of my adult life surrounded by multilinguals, I often feel like I’m playing an impossible game of catch-up. Like everyone else, I’ve tried to become regimented with practicing on an in-phone app like Duolingo, which attempts to ‘game-ify’ language learning, but mostly ends up with a sad and sick-looking green bird icon guilting me to practice every time I open up my phone.
Babbel aims to help people actually learn the language through practical conversation and grammar, using proven pedagogical methods and speech recognition technology. Each lesson is short, with 10 to 15 minute lessons developed by a team of over 150 linguists. Instead of learning the same simple phrases in ad-ridden games on an endless loop, take charge of your language learning this year and make that commitment a reality. No more excuses—we’ve got a Babbel promo code and a Babbel coupon to help you hit your goals. Maybe you’ll be fluent by your next vacation (or at least able to order a chopped cheese with confidence at the bodega).
Unlock Your Babbel Promo Code and Save Big in April 2026
Not only is Babbel a helpful interactive app to simplify language learning, but it also has holistic services to help introduce the language to every part of your life. These are things like Babbel videos, which do a deep dive into what makes a language so fascinating, Babbel podcasts, which are led by Babbel experts who take an inside look at local culture and break down language secrets, and Babbel magazine, which highlights stories from around the world so you can better understand the history, culture, and people from the language you’re learning (and maybe will inspire you to take a trip to practice that language IRL!).
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Save 60% on 6-Month Plans With the Healthcare Workers Discount
As stated, knowing another language is an invaluable life skill, and a skill that is immeasurably valuable to healthcare workers, who may be able to more easily give lifesaving care. Healthcare professionals and nurses get a Babbel discount of 60% off a six-month Babbel subscription. To claim the Babbel discount, users just need to verify their medical credentials via ID.me.
Claim Your 60% Military Discount on 6-Month Subscriptions
This Babbel discount also applies to active duty military, veterans, and their families, who are also eligible for 60% off six-month Babbel subscriptions. This Babbel military coupon is valid for National Guard, reserve members, and immediate family members of service personnel, and all you need to do is verify your status at ID.me.
Snag a 60% Teacher Discount on Your Next 6 Months
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Grab Top Lifetime Subscription Deals and Save in April 2026
Everyone knows that learning a language is a lifetime process, and Babbel wants to make it even easier for you to commit to it. If you pay once, you’ll get access to all available Babbel languages forever with Lifetime deals. You’ll just need to look for the “Lifetime Subscription” Babbel promos that could potentially save you hundreds of dollars over several years. Be sure to check back often, as these rotating deals often pop up during major holiday sales. While the upfront cost is higher, you’ll get access to all 14 available languages with this Babbel promo code lifetime subscription deal.
Tech
Robotaxi Outage in China Leaves Passengers Stranded on Highways
An unknown technical problem caused a number of robotaxis owned by the Chinese tech giant Baidu to freeze on Tuesday in the middle of traffic, trapping some passengers in the vehicles for more than an hour.
In Wuhan, a city in central China where Baidu has deployed hundreds of its Apollo Go self-driving taxis, people on Chinese social media reported witnessing the cars suddenly malfunction and stop operating. Photos and videos shared online show the Baidu cars halted on busy highways, often in the fast lane.
A college student in Wuhan tells WIRED that she was stuck in a Baidu robotaxi with two friends for about 90 minutes on Tuesday. (She asked to be only identified with her last name, He, to protect her privacy.) The student says the car malfunctioned and stopped four or five times during the trip before it eventually parked in front of an intersection in eastern Wuhan. Luckily, it was not a busy road, and the group was not in immediate danger. The screen display in the car asked the passengers to remain in the car with seatbelt on and wait for a company representative to come “in five minutes,” according to a photo He shared with WIRED.
He says it took about 30 minutes to reach a Baidu customer representative on the phone. “They kept saying it would be reported to their superior. But they didn’t explain what caused [the outage] or let us know how long we needed to wait for the staff to come,” He says. But no one ever came, and after another hour of waiting, the three passengers decided to just get out and go home by themselves (the doors weren’t locked).
On Chinese social media, other passengers also complained about being unable to reach Baidu’s customer support. “I tried every way I could think of to call for help using the options the app showed, but the phone line wouldn’t go through, and when I pressed the SOS button it told me it was unavailable. So then what exactly is the SOS for?” wrote one person in a post on RedNote alongside a video showing the button not working. She said she had to force the door to open and get out of the car as traffic halted to a complete stop behind her robotaxi. “Apollo Go, you really owe me an apology,” she wrote.
Baidu didn’t immediately respond to a request for comment. Local police in Wuhan issued a statement around midnight in China that said the situation was “likely caused by a system malfunction,” but the incident is still under investigation. No one was injured and all passengers have exited the vehicles, the police added. It’s unclear how many of Baidu’s robotaxis may have been impacted.
One dash cam recording posted to RedNote shows a car passing 16 Apollo Go vehicles parked on the road in the span of 90 minutes. On several occasions, the video shows the driver narrowly avoiding hitting the robotaxis by braking or changing lanes at the last minute.
Others were apparently not as fortunate. In another RedNote post, a man claimed he crashed into one of the malfunctioning Baidu vehicles. The man wrote in the caption that he was driving over 40 mph on a highway when the car in front of him suddenly changed lanes to avoid the stopped robotaxi. He couldn’t react fast enough and ended up running into the self-driving car. Photos of the man’s orange SUV being towed away show that the car’s front-right fender was completely torn off, and other parts appeared to have sustained major damage.
Tech
Our Favorite Affordable Air Purifier Is Temporarily Even Cheaper
Tired of the stale, fetid air looming over your apartment like a cloud? Check out the Coway Airmega Mighty, an already wallet-friendly home air purifier that’s even cheaper right now as part of the Amazon Big Spring Sale. It’s currently marked down to just $154, a $76 discount from its typical price, but you’ll want to move quickly if you’re interested, as the deal is only available for a limited time.
Despite its low price tag and squat stature, the Airmega Mighty is capable of cleaning a substantial amount of space. At full bore, it can handle a 361-square-foot space, although you’ll get the best performance, and save your ears, if you’re closer to a 200-square-foot room. If you don’t want it running constantly, there are built-in timers to automatically shut off after 1, 4, or 8 hours, or you can use Eco Mode, which will run until the Might doesn’t sense any dirty air for half an hour.
That’s right, the Airmega Mighty has a built-in air quality sensor, and it reflects the current state of the air quality using a colored light with three levels. It uses those readings to automatically adjust the fan speed and timing settings on the fly, as well as giving you a peak into how bad the air you’re breathing right now is for you. While it lacks integration with smart home setups like Google Home, it makes up for it by handling all of its own business without Wi-Fi or extra apps on your phone.
While the Coway Airmega Mighty is available in three colors, only the black and silver model is currently discounted, so you’ll have to pay full price if it doesn’t match your living room’s color scheme. We’ve put in the work testing every air purifier we could get our hands on, so make sure to check out the full guide if you’re trying to clean up your space. The Coway is discounted as part of Amazon’s Big Spring Sale, and we’ve got the best deals from products we’ve tested gathered in one place if you want to save some bucks.
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