A Los Angeles jury found Alphabet’s Google and Meta liable for $3m in damages on Wednesday in a landmark social media addiction lawsuit that will influence thousands of similar cases against the tech companies.

Punitive damages for the companies will be decided next. The jury may consider whether Google or Meta’s products caused the plaintiff physical harm or whether the companies disregarded the health of other users, Judge Carolyn Kuhl said in court.

The case involves a 20-year-old woman who said she became addicted to Google’s YouTube and Meta’s Instagram at a young age because of their attention-grabbing design. The jury found Google and Meta were negligent in the design of both apps and failed to warn about their dangers.

“Today’s verdict is a referendum — from a jury, to an entire industry — that accountability has arrived,” the plaintiff’s lead counsel said in a statement.

Shares of Meta were up 1% and Alphabet shares were up 0.2%, little changed after the verdict.

Meta disagrees with the verdict and its lawyers are “evaluating our legal options,” a company spokesperson said. Google plans to appeal, said company spokesperson José Castañeda.

The plaintiffs in the Los Angeles proceeding focused on platform design rather than content, making it harder for the companies to avert liability.

Snap and TikTok were also defendants in the trial. Both were settled with the plaintiff before it began. Terms of the agreements were not disclosed.

Mounting criticism

Large technology companies in the US have faced mounting criticism in the last decade over child and teen safety. The debate has now shifted to courts and state governments. The US Congress has declined to pass comprehensive legislation regulating social media.

At least 20 states enacted laws last year on social media usage and children, according to the nonpartisan National Conference of State Legislatures, an organisation that tracks state laws.

The legislation includes bills that regulate the use of cellphones in schools and require users to verify their ages to open a social media account. NetChoice, a trade association backed by tech companies such as Meta and Google, is seeking to invalidate age verification requirements in court.

A separate social media addiction case brought by several states and school districts against technology companies is expected to go to trial this summer in federal court in Oakland, California.

Another state trial is slated to begin in Los Angeles in July, said Matthew Bergman, one of the attorneys leading the cases for the plaintiffs. It will involve Instagram, YouTube, TikTok and Snapchat.

Separately, a New Mexico jury on Tuesday found Meta violated state law in a lawsuit brought by the state’s attorney general, who accused the company of misleading users about the safety of Facebook, Instagram and WhatsApp and of enabling child sexual exploitation on those platforms.

The refund process for tickets of the Pakistan Super League (PSL) season 11 will begin on March 30, tournament organisers announced on Wednesday.

The ticket holders who purchased their PSL 11 tickets online will receive refunds automatically through the original payment method used at the time of booking, which is applicable to all transactions made via debit and credit cards, as well as digital payment platforms.

The refund process, slated to commence on March 30, is expected to be completed within 15 working days. However, the exact timeline may vary slightly depending on the customers’ respective banks or payment service providers.

The league’s management further asserted that the ticket holders are not required to initiate the refund, but those experiencing delays beyond the stipulated period may contact their bank or payment platform for further assistance.

For the unversed, the tickets’ refund came in the light of the Pakistan Cricket Board’s (PCB) decision to hold the historic PSL 11 behind closed doors in Karachi and Lahore to align with officially announced national resource conservation efforts.

According to the updated itinerary, the tournament will comprise 44 matches played over 39 days, with each city hosting 22 fixtures. The opening match between the Hyderabad Kingsmen and Lahore Qalandars remains unchanged.

Lahore will host Eliminators 1 and 2, as well as the final, while the Qualifier will take place in Karachi.

As the tournament temporarily adopts a watch-from-home model, organisers have confirmed the introduction of enhanced broadcast and production features designed to deliver a superior viewing experience for fans in Pakistan and around the world.