Tech
I’ve Tested More Than 50 Cases for the iPhone 17 Lineup. This Is the Ultimate Case Guide
Other Screen Protectors I’ve Tested
ESR Armorite Screen Protector and Privacy Protector for $20: This pack is better value than Smartish’s screen protectors, because you get three tempered glass sheets instead of two. All the necessary equipment is here, from an application tool to wet wipes. While it uses a pull-tab, I found Smartish’s and Dbrand’s systems easier to use overall. I also tried ESR’s Privacy Protector, which was effective at blocking the screen when viewed from the left or right. I didn’t see a major impact on sharpness or color accuracy. I tested ESR’s Armorite Pro ($36) with tempered glass made by Corning, the company that makes most of the glass found on smartphones. The edge feels a tiny bit sharp, but it was otherwise easy to apply and looks great.
OtterBox Glass Screen Protector for $40: OtterBox is now using a pull-tab system for installation, and the process was very easy, though I did end up with more air bubbles than my top picks. It comes with a microfiber, wet wipe, and dust-removal stickers, but you only get one aluminosilicate screen protector.
Nomad ProShield Glass for $39: Here’s another aluminosilicate screen protector made by Corning, the company that makes the glass on most smartphones. Instead of a pull-tab, you put the phone in the application tool, then close the tool like a book and push down as glass sticks to glass. It worked surprisingly well, with just a few air bubbles. I still feel like the edges of the protector are a little sharper than I’d like, compared to the Dbrand and Smartish. It also only comes with one.
Zagg XTR5 Screen Protector for $60: Zagg is really going after the blue-light crowd. If you think cutting as much blue light from your smartphone will help you sleep better or might be easier on the eyes, by all means, try the XTR5. It may give you peace of mind. But studies are still mixed on the efficacy of this, though Zagg claims this version specifically cuts out the wavelengths that impact sleep and eye comfort. The glass feels smooth and is thick. It annoyingly doesn’t cover the entire screen, but the edges don’t feel sharp. Installation was easy with the pull-tab system (a first for Zagg), and the company says this tempered glass is fortified with graphene for extra durability; it’s hard to say just how much it helps. It’s worth noting that I did notice an impact on color accuracy. Compared with another iPhone, the XTR5 delivered a cooler tone to the iPhone screen.
Astropad Fresh Coat Anti-Reflective Screen Protector for $35: Apple already added an anti-reflective coating to all of the new iPhones, but this Astropad screen protector can take that even further. Installation was easy with the pull-tab application system, though I got far more air bubbles with it than with any of the other pull-tab installations. It actually does work and cuts glare. I compared it with another iPhone that didn’t have a screen protector, and noticed glare was less pronounced with the Astropad. There’s no real loss in color accuracy or sharpness. I compared photos on the two phones, and they looked virtually identical. I haven’t found much reason to complain about glare on the iPhone 17 screen, but if something like that has bothered you before, the Fresh Coat might be up your alley.
Rhinoshield Impact Protector Pro (Transparent) for $36: This flexible screen protector was easy to apply, though I am a bit miffed that Rhinoshield didn’t include a wet wipe (just a microfiber and dust-removal stickers). It still left air bubbles, but the squeegee was able to get rid of them. The edges are a little sharp, which isn’t a problem on my top picks. This isn’t as much of an issue when paired with a case. The company claims it restricts blue light, but take this with a grain of salt. Studies have shown mixed results that cutting blue light from a smartphone will help you sleep better.
UAG Glass Shield Screen Protector for $40: This tempered glass screen protector is available for the iPhone 17, iPhone Air, iPhone 17 Pro, and iPhone 17 Pro Max. But the application tool is a little too basic. It allows for some room for error, at least, more than my top picks, and it also gave me a lot of air bubbles. The glass is pretty thick, which feels protective, but you can also feel the sharp edges running along the side.
Other Great Cases
I’ve tested more than 50 cases for the iPhone 17 lineup. Not all of them deserve a top spot above, but many are still great and come in fun designs and styles. Check ’em out.
Alto Wood Case for $41: I love a good wood case, but I have some mixed feelings about these cases from Alto. You can get custom laser-carved prints, like from its Wildlife or Flora series; you can even add your own image. But these look a little tacky to me. Why hide that gorgeous wood? You can choose from a range of wood styles, from olive wood to cherry. I’d probably grab something from the company’s Burl & Exotic Series. The case itself is OK. The rubber bumper around the edges is grippy, but feels a little cheap. The power button is solid, and there’s a cutout for the Camera Control button, but the volume rocker feels a tiny bit mushy.
Beats Rugged Case for $79: This case is the opposite of the Beats Kickstand case that I listed in the avoid section below. Where that case was super slippery, this one offers a much better grip. The buttons are clicky, the display and cameras are protected, and it looks very pretty. It’s not the grippiest case I’ve tried, nor is it the most rugged, despite its name. I prefer the Camera Control button design on the Nomad Rugged Case, which has a thicker bumper. It’s available for the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max.
BodyGuardz Performance Pro and Pulse Cases for $50+: BodyGuardz’s Pulse case is a fine case that comes in a fun matcha color and includes a wrist strap. The Camera Control button is nicely elevated. Look along the side edges and you’ll see vents—this is to help disperse heat, along with the help of cooling gel on the inner lining. I’ve tried testing this in the past and haven’t noticed much of a difference in gaming performance on the phone. The directional speaker is something that does actually work. Basically, the case directs the audio from the rear speakers towards you instead of downward, and you can marginally hear the difference. The Performance Pro takes it to the max with larger vents, and it adds a kickstand. I just don’t like how the case feels when you hold it.
Burton Goods Heritage Leather Case for $79+: Burton Goods is from the creator of Pad & Quill, which shut down in 2023 due to bankruptcy. The company was known for its classy leather cases, and that has continued with the new brand. The Heritage will make you feel like you’re sitting on a cozy armchair near a fireplace in an old English study. The full-grain leather feels supple (and smells great), and the stitching gives it even more character. There’s MagSafe baked in, a microfiber interior, and all the buttons are responsive. The edges are raised well around the display and Camera Plateau, too. You can pair it with the Heritage MagSafe Wallet Stand, which is a magnetic wallet with a kickstand. I was able to fit about three credit cards, though the top cover flap makes it a little hard to remove the cards.
Rhinoshield SolidX and Clear Cases for $38+: I have no qualms with either of these Rhinoshield cases. The SolidX is robust, thick, and protective, with clicky buttons and MagSafe. The Clear case has extremely clicky buttons that stick out quite a bit, and it feels very sturdy. There’s just not much else to them, other than the fact that the company uses a proprietary material called Mono. It’s 100 percent recycled and is essentially a single compound, making recyclability easier.
OtterBox Symmetry Series Case for $60: OtterBox’s Symmetry series is its most fun lineup because there are usually several nifty designs to choose from. Case in point, look at this adorable cactus embroidered case! It’s a fun texture to have on the back of your phone, and it’s super cute. This version is actually made from cactus leather, but other Symmetry cases are standard plastic. I don’t think the basic Symmetry cases are worth the $60 price, but the embroidered versions are worth considering. While these have MagSafe baked in, the embroidery does weaken the magnetic connection. It still charged my iPhone, but I wouldn’t trust it on a MagSafe car dock.
OtterBox Commuter Series Case for $50: OtterBox’s Commuter case is simple and inoffensive. You have a few muted colors to choose from, and the dual-layer design has a rubber slipcover surrounded by a harder plastic shell. I like the rubber edges as they help with grip, too. It checks off all the boxes—even the USB-C port is covered up—but it’s just not very exciting.
OtterBox Sole Series Case for $70: I actually really like the look and feel of this case. The ridged edges are grippy, and the netting-like fabric texture on the back is so satisfying to run my fingers over. It’s kind of like sandpaper, but in a good way. The cameras and display are protected, and the buttons are clicky. However, I’m very confused by the included lanyard loop. It’s way too tiny to put on even the smallest wrists. I suspect you’re meant to affix it to a carabiner or backpack instead. If that’s your jam, you’ll like this. If not, the lanyard is removable, and you can buy another one designed for wrists.
Mous Super Thin Aramid Fibre Case for $70: Several companies now make aramid fiber ultra-thin cases, and honestly, you can’t go wrong with most of them. I prefer the subtle texture of Pitaka’s case (see above), but Mous’ Super Thin is a close second, and it even comes in a clear option with MagSafe. I very much like the raised protection for the camera, though the Camera Control button is exposed, and there’s less protection on the top and bottom, unlike Pitaka’s case. As always, this sturdy case is extremely thin and is not going to provide the best protection, especially for the screen, but it’ll cover the usual wear and tear. Pair it with a screen protector.
Thinborne Super Thin Aramid Fiber Case for $70: It’s super thin like the Pitaka and Mous aramid fiber cases, with baked-in MagSafe, but I like Pitaka’s designs better. All of the buttons are exposed here, including the Camera Control. Thinborne includes a screen protector, but you have to freehand the installation as it doesn’t come with an application tool.
Zagg iPhone 17 Cases for $50+: I have tried all of Zagg’s cases, and they’re all solid, though I prefer the Sedona (see above) the most. Here are some thoughts on the lineup. The Crystal Palace Snap With Stand has the same great kickstand as the Sedona, as well as an actual button for Camera Control, but this case is clear. It’s a great way to show off your iPhone’s color, though it smudges easily. The Manhattan Snap ditches the kickstand and is silicone, but I found it attracts too much dust and lint; it is very soft, though. The Milan Snap has a fun iridescent color, and the Santa Cruz Snap With Stand has a striking, colorful bumper that’s grippy, but the Camera Control button is a cutout. The Luxe Snap might be my favorite of the lot in terms of design, with a fun texture on the back and grooved edges, but there’s no kickstand. Finally, the Rainier Case With Kickstand is the newest in Zagg’s lineup, and if you want robust protection, this one will satisfy. It’s a two-shell case with a hard and thick bumper, and seriously raised edges for maximum screen protection with extra-thick corners. Even the USB-C port is covered up. You get the same great kickstand, but the buttons are a bit mushy.
ESR Clear, Soft, and Tough Magnetic Case for $30: ESR has three versions of this case, each in a different material. The Soft employs a soft-touch silicone, and it’s quite nice, with clicky buttons and a dedicated Camera Control button. The Clear is, well, clear, and the Tough uses a hard plastic shell. None of them particularly excites me, but what makes them unique is the built-in kickstand that surrounds the camera module. It’s a neat idea, but you can only prop these phones up in landscape orientation. Technically, you can put them upright in portrait mode, but the phone has to be upside down. Either way, the Zagg recommendation above is a much better kickstand case.
Smartish Gripzilla, Gripmunk, and Wallet Slayer Vol. 2 Cases for $20+: These cases are nice and affordable. The Gripzilla has textured edges that make for a nice grip, though it’s nowhere near as grippy as Dbrand’s Grip case that I recommend above. The Gripmunk has some ridges to help with grip, and the Wallet Slayer Vol. 2 lets you stuff several credit cards on the back. However, the wallet interferes with MagSafe and has no magnets inside, so it cuts you off from wireless charging. It also makes the case very thick. They’re all solid cases for the money, and you should shop directly from Smartish as it has some exclusive designs on its store.
Matter HT Snap Cases for $60: Formerly known as Atom Studios, these “Snap” cases aren’t actually cases. They’re just a backing you can magnetically stick to your phone to protect the rear glass. The company offers them in a clear, wood fiber, or agave material. They all look nice and feel great, especially the Clear version for the iPhone Air. However, I don’t see the point of these. They don’t cover the edges at all, which is where you’ll most likely see scuffs and scratches after a drop. I’d much rather go for an ultra-thin case that wraps the edges of a phone, or something like the Arc Pulse.
UAG Cases for $45+: I have tested the full suite of UAG’s cases, from the Plyo and the Monarch Pro to the Metropolis LT and Plasma XTE. If I had to pick one, I’d buy the Pathfinder ($60). I love the bright yellow color, and the design is bold, but it works. It makes me feel tactical, like I’m about to scale and infiltrate a building. The problem with all of UAG’s cases is that they’re expensive, and none of them feature a dedicated button for Camera Control; it’s all a cutout. (I’ve just come to really prefer having an actual button on the case!) I also like the UAG Dot ($45) and its fun translucent case.
Avoid These Cases
Beats Kickstand Case for $59: This case is available for the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max, but not the iPhone Air. I feel bad not recommending it because it’s adorable, especially in pink, and the kickstand is super creative. Instead of embedding a kickstand into the case, the included lanyard has a pill-shaped kickstand that pops out. Place it on one of the longer edges of the iPhone, and voila, kickstand! The problem is that it doesn’t work at all in portrait orientation, so it’s limited as a kickstand case. Also, the polycarbonate case is shockingly slippery. I don’t think I’ve ever used a case more slippery. I was so surprised I showed my wife, and she immediately said, “Yeah, no, I don’t like that.” I guess that’s why a lanyard is included.
Mujjo Full Leather Wallet Case for $69: I like Mujjo’s leather cases, but I don’t really like the ones with a wallet sleeve embedded into the case itself. Firstly, the sleeve barely fits my card properly, let alone three, like the company claims. It’s also really hard to take the cards out. While Mujjo has built-in magnets in the case, the magnetic connection is fairly weak because the sleeve interrupts it. Not to mention the fact that you have to remove your cards to actually use MagSafe. It just seems counterintuitive. Just get a MagSafe wallet at that point.
OtterBox Defender Series Pro XT Case for $80: I’m so used to OtterBox’s Defender series having solid colors that the clear design here threw me off. I don’t hate it, but it does show smudges easily. While I usually choose this case as the most protective due to its dual-layer design (a polycarbonate frame sits on top and a rubber slipcover rests underneath), I ran into a problem. The Camera Control button is way too responsive. It’s so easy to press that I kept launching the camera every time I picked up the iPhone. My grip alone would end up pushing the button. I have tried installing and reinstalling this case several times to make sure the fit was right, but the problem still keeps happening. Bah.
Smartish Wallet Slayer Vol. 1 for $30: This is an odd case. The wallet sleeve on the back is really tight, and I had trouble stuffing two cards in. Taking them out isn’t easy either because they get stuck on the edge. Smartish also advertises a kickstand, but there is no kickstand on the case. Instead, you’re supposed to use your own credit card as the kickstand, which is just a little weird.
UAG Trooper Case for $65: Cases are so good these days, which is why it irks me when there’s an obvious flaw in a design. UAG’s Trooper is a rugged, tough case that is very bulky. Yet instead of adding a button for Camera Control, the company kept a cutout. But when the edge is so thick, it’s genuinely hard to press this button, even if the back edge is sloped in. (Could be my fat fingers.) The volume rocker and Action Button are also hard to press.
Tech
The Colorful MacBook Neo Is Apple’s Cheapest Laptop Ever
After a week of product announcements—starting with the iPhone 17e, a refreshed iPad Air, and more powerful MacBook Pro models—Apple has unveiled a new category in its laptop lineup for the first time in a while: the “MacBook Neo.”
Photograph: Julian Chokkattu
Positioned below the MacBook Air as an entry-level machine, this new MacBook is the most affordable laptop the company has ever made, with a starting price of $599. While it’s been possible to buy a new MacBook Air at lower prices—like the 2020 M1 MacBook Air Apple sold for several years for $699 exclusively through Walmart—this is officially the cheapest MacBook out the gate.
Aside from the price, its approach to color also makes it unique among the other MacBooks in Apple’s lineup. You have several color options, including Silver, Indigo, Blush, and Citrus. The colors harken back a bit to the iBook G3 of yesteryear and are akin to the current iMac design. In person, the colors aren’t a bright and bold as expected, still exhibiting a more subtle hue. Apple says the aluminum device weighs 2.7 pounds, which is the same as the 13-inch MacBook Air. We’re still waiting on official measurements on the thickness.
Despite its price, Apple doesn’t appear to be cutting corners on the quality of the screen. With a resolution of 2408 by 1506 and up to 500 nits of brightness, Apple boasts that it is “both brighter and higher in resolution than most PC laptops in this price range.” The display doesn’t use a notch for the webcam like the MacBook Air or MacBook Pro. There’s a 1080p camera, a Touch ID sensor, and side-firing speakers with Dolby Atmos. Unfortunately, the Touch ID sensor is only available on the $699 model, which comes with 512 GB of storage.
The MacBook Neo does make plenty of other concessions to hit its aggressive price though. It’s powered by the A18 Pro chip—the same processor inside the iPhone 16 Pro and 16 Pro Max. Yup—you read that right. iPads have used Mac chips for years, but now a MacBook is using an iPhone chip. Still, this processor should deliver more power than the original M1 chip in the MacBook Air. Apple claims the chip gives the MacBook Neo up to 16 hours of battery life. That’s less than the MacBook Air or MacBook Pro. Apple also says the chip is up to 50 percent faster in daily tasks like web browsing than “the bestselling PC with the latest chipping Intel Core Ultra 5.” According to the liner notes, this was based on a Speedometer test, a popular browser-based benchmark.
Other compromises to the device are the use of a mechanical multi-touch trackpad (rather than one that uses haptic feedback), a non-backlit keyboard, and the more limited port selection. The use of the iPhone chip means this MacBook only supports one external monitor through one if its two USB-C ports. Either port can be used for charging. There’s also a headphone jack, located in an odd position next to the side-firing speakers near the front of the device. While technically this is the same amount of USB-C ports as the MacBook Air, it’s missing the magnetic MagSafe 3 charging port, which frees up one of the USB-C ports.
Tech
What It’s Like to Have a Brain Implant for 5 Years
Initially, Gorham used his brain-computer interface for single clicks, Oxley says. Then he moved on to multi-clicks and eventually sliding control, which is akin to turning up a volume knob. Now he can move a computer cursor, an example of 2D control—horizontal and vertical movements within a two-dimensional plane.
Over the years, Gorham has gotten to try out different devices using his implant. Zafar Faraz, a field clinical engineer for Synchron, says Gorham directly contributed to the development of Switch Control, a new accessibility feature Apple announced last year that allows brain-computer interface users the ability to control iPhones, iPads, and the Vision Pro with their thoughts.
In a video demonstration shown at an Nvidia conference last year in San Jose, California, Gorham demonstrates using his implant to play music from a smart speaker, turn on a fan, adjust his lights, activate an automatic pet feeder, and run a robotic vacuum in his home in Melbourne, Australia.
“Rodney has been pushing the boundaries of what is possible,” Faraz says.
As a field clinical engineer, Faraz visits Gorham in his home twice a week to lead sessions on his brain-computer interface. It’s Faraz’s job to monitor the performance of the device, troubleshoot problems, and also learn the range of things that Gorham can and can’t do with it. Synchron relies on this data to improve the reliability and user-friendliness of its system.
In the years he’s been working with Gorham, the two have done a lot of experimenting to see what’s possible with the implant. Once, Faraz says, he had Gorham using two iPads side by side, switching between playing a game on one and listening to music on the other. Another time, Gorham played a computer game in which he had to grab blocks on a shelf. The game was tied to an actual robotic arm at the University of Melbourne, about six miles from Gorham’s home, that remotely moved real blocks in a lab.
Gorham, who was an IBM software salesman before he was diagnosed with ALS in 2016, has relished being such a key part of the development of the technology, his wife Caroline says.
“It fits Rodney’s set of life skills,” she says. “He spent 30 years in IT, talking to customers, finding out what they needed from their software, and then going back to the techos to actually develop what the customer needed. Now it’s sort of flipped around the other way.” After a session with Faraz, Gorham will often be smiling ear to ear.
Through field visits, the Synchron team realized it needed to change the setup of its system. Currently, a wire cable with a paddle on one end needs to sit on top of the user’s chest. The paddle collects the brain signals that are beamed through the chest and transmits them via the wire to an external unit that translates those signals into commands. In its second generation system, Synchron is removing that wire.
“If you have a wearable component where there’s a delicate communication layer, we learned that that’s a problem,” Oxley says. “With a paralyzed population, you have to depend on someone to come and modify the wearable components and make sure the link is working. That was a huge learning piece for us.”
Tech
Landmark legal challenge against Home Office eVisa system heard | Computer Weekly
A judicial review against the Home Office’s electronic visa (eVisa) system will argue that the department’s refusal to issue alternative proof of immigration status in the face of persistent data quality and integrity issues is unlawful.
On 31 December 2024, the immigration documents of millions of people living in the UK expired after being replaced by the Home Office with a real-time, online-only immigration status.
While the department has been issuing eVisas for several years – including to European Union (EU) citizens who applied to the European Union Settlement Scheme (EUSS) after Brexit, those applying for Skilled Worker visas, and people from Hong Kong applying for the British National (Overseas) visa – paper documents have now been completely phased out.
Instead, people are now expected to use a UK Visas and Immigration (UKVI) digital account to generate “share codes”, which they must use to prove their immigration status when dealing with a range of third parties, including employers, letting agencies and landlords.
Despite persistent data quality and integrity issues plaguing the system since its inception, current Home Office policy means the eVisa system is the only way people can prove their lawful residence in the UK and evidence their associated rights and entitlements.
Two unnamed individuals affected by the system – a recognised refugee and survivor of trafficking, and a vulnerable adult – were previously granted permission to proceed with a judicial review against the Home Office in October 2025, with the Cardiff Administrative Court noting it is in the public interest for the legality of the Home Office’s policy to be determined.
Legal arguments
Beginning on 3 March 2026, lawyers from Deighton Pierce Glynn (DPG) argued across a two-day hearing in the High Court that the Home Office’s digital, online-only approach to visas is an “unlawful fettering of discretion” and the overall policy of not providing alternative proof of status is “irrational”.
Highlighting how the claimants were either unable to access an eVisa at all or their account displayed inaccurate information that meant it could not be relied on, the lawyers detailed that their situations lasted for nine and six months, respectively, “during which time, the [Home Office] … refused to provide them with any alternative means of proving their legal status”.
They detailed how one claimant was unable to claim the benefits they and their child were entitled to, as when they gave the share code to the Department for Work and Pensions (DWP), an error meant they were wrongly denied benefits.
This led the individual to mistakenly believe that their eVisa was correct and that they were not entitled to the benefits.
During this time, they were also living in “inadequate asylum support accommodation”, and at one point were notified by the Home Office that they would no longer be able to stay in the accommodation.
While this was eventually resolved, the Home Office did not explain the reason for the error or how long it would take to resolve, and did not provide any response to the request for urgent alternative proof.
The second individual – a recognised refugee and survivor of trafficking – experienced distress after their UKVI account showed the name used by their traffickers on their false passport.
While they approached the Home Office to correct this, it took nine months to resolve the issue, during which time the individual was also unable to prove their status to the DWP.
Lawyers claimed the distress caused to these and other individuals is the result of the Home Office’s “blanket” policy of only issuing visas digitally, noting that while the home secretary “undoubtedly” has the discretion to issue alternative forms of proof, officials have been “fettered” by their own policy decisions.
The lawyers further argued that if the court does not agree that there has been an unlawful fettering of discretion, then it must still see the blanket policy as irrational.
“Having adopted a policy that eVisas are the only operative proof of immigration status, the defendant’s failure to provide alternative proof of immigration status in circumstances where an individual’s UKVI account and/or eVisa is not functioning accurately or at all, is irrational,” they said.
“The claimants’ case is that where issues do arise and persist, as sometimes they do, then a rational policy would permit officials to consider providing an alternative means of proof where not doing so would cause real injustice and possible harm.
“It is not rational to have a policy which provides that however grave the harm and however long it may persist, caused by inability to prove status through the eVisa system, no consideration will be given to providing an alternative proof of status.”
Home Office stance
The Home Office, on the other hand, argued that it has put in place measures and support mechanisms to reduce the risk of issues associated with its eVisa system, and has implemented a 12-month stabilisation plan to improve the functioning of the system (although lawyers did not offer any details on this programme).
Home Office lawyers also argued that the home secretary’s policy has been “considered”, and that in the two particular cases in question, the home secretary has acted lawfully and rationally.
They added that while the Home Office accepts there have been glitches and delays for the claimants – which have negatively affected them and could therefore allow a judge to grant relief or order the home secretary to rectify the issues within a certain time frame – there is no basis for the entire eVisa policy to be found unlawful.
The lawyers said there were also a number of alternatives through which immigration status could be proved outside of the eVisa system, which include checking services for employers and landlords, as well as status verification services for visa holders.
They added the home secretary is also obliged to issue a formal notice in writing when status is granted, meaning that while the system is fully digital, applicants always receive a letter setting out their status.
Based on the existence of such alternatives, the lawyers said the home secretary has chosen not to exercise her discretion to issue physical proof, and outlined four further reasons for this.
These include claiming that the reintroduction of physical proof would lead to greater abuse of the immigration system due to outdated information on documents, there would be a substantial cost to taxpayers “at a time when public finances are constrained”, there might be practical difficulties associated with people appealing their status, and the reintroduction of physical proof would also require legislative changes via Parliament.
They also contended that if incorrect information is appearing on eVisas, then the same issues would persist with physical proof because the underlying data is the same. However, when the judge pointed out that eVisas have pulled out incorrect information from the underlying data, Home Office lawyers said they “accept” that, and this is one of many submissions.
Home Office lawyers concluded there was no way of implementing physical proof “without compromising the entire policy framework”, and that under the current circumstances, the secretary of state “would not be issuing physical proof to anyone”
It is the Home Office’s long-standing policy not comment on ongoing legal proceedings.
Serious, long-standing issues
People experiencing technical errors with the system have long reported being unable to travel, losing jobs and being denied housing due to faulty eVisa data.
It should be noted that even if people’s eVisa issues are resolved once, Computer Weekly has heard concerns that, because of how the system is set up to trawl dozens of disparate government databases in real time, every time a status is needed, the same people could once again find themselves without access to a working eVisa.
Not being able to reliably prove their immigration status in the face of a hostile and unresponsive bureaucracy has also taken a psychological toll on many of those affected, causing great anxiety.
Speaking on condition of anonymity, those affected variously told Computer Weekly that the entire experience had been “anxiety-inducing” and described how their lives had been thrust into “uncertainty” by the transition.
Each also described how the “inordinate amount of stress” associated with not being able to reliably prove their immigration status had been made worse by a lack of responsiveness and help from the Home Office, which they accused of essentially leaving them in the lurch.
In one case that was reported to the Information Commissioner’s Office (ICO), the technical errors with data held by the Home Office were so severe that the regulator found there had been a breach of UK data protection law.
In January 2025, Computer Weekly also reported that despite repeated warnings from civil society and migrant support groups, which started as early as October 2021, people were already having trouble proving their immigration status while travelling back to the country, just two weeks after the UK’s formal transition to the eVisa system.
While groups such as ORG and the3million have directly proposed alternatives to the Home Office, such as the use of QR codes or “stable token” systems, the department’s eVisa policy team insisted as far back as December 2023 that it would not “compromise on the real-time aspect” of the eVisa checks, as “any check of an individual’s immigration status must be done in real time to reflect the current immigration status held” on its systems.
“As we warned, people are having problems using eVisas to travel back to the UK,” said the ORG at the time. “We asked the Home Office to make the simple change of allowing people to have a QR code. This could be saved or printed without having to rely on a flawed online-only system.
“Many refugees are still waiting for their eVisas,” it said. “Without them, they cannot work, set up a bank account, rent somewhere to live or claim benefits. The Home Office needs to sort out this mess urgently.”
The Home Office states in the eVisa terms and conditions that it will take no liability for any problems or disruptions, and direct or indirect losses, when using a UKVI account – including for “any information that is lost or corrupted while data is being transmitted, processed or downloaded from the UKVI account” – which ORG said implies the department “is already aware of the many technical issues with the eVisa scheme and is pre-emptively protecting itself against legitimate legal claims”.
ORG and others have said the use of eVisas should be seen in the context of the UK’s “hostile environment” approach, which is intended to make life in the UK as difficult as possible for people choosing to live there.
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