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Protecting the defenders: Addressing cyber’s burnout crisis | Computer Weekly

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Protecting the defenders: Addressing cyber’s burnout crisis | Computer Weekly


Nobody embarks on a career in cyber security expecting an easy ride. It’s widely recognised that protecting critical digital infrastructure is high-pressure and high-stakes work

For many of us, that’s part of the buzz. Every day, we tackle complex challenges, address high-stakes problems, and (hopefully) make a real difference – but who will protect cyber professionals from the risk of burnout?

It seems to me that this industry continues to reward heroic and even superhuman effort, but often fails to take into account the limits of human resilience. Think, for example, of the brutal all-nighters pulled by incident response teams, often for several consecutive nights.

This profession faces a burnout crisis, and the warning signs have been sounding loud and clear for some time now. 

Back in 2023, market analyst firm Gartner predicted that by 2025, nearly half of cyber security leaders would change jobs, with 25% of these taking different roles entirely due to work-related stress. In a 2024 survey conducted by the Chartered Institute of Information Security (CIISec), over half (55%) of respondents reported that the stress of the job interferes with their sleep and keeps them awake at night. And the 2024 Workforce Study from industry membership organisation ISC2 revealed a four percentage-point dip from the previous year’s study in favourable job satisfaction rate, down to 66%.

How can we do better?

We have to do better. To my mind, a good first step would be a more general acknowledgement that various factors have combined to create the perfect recipe for mental and emotional exhaustion in cyber security professionals. 

For a start, there’s the constant pressure exerted by an increasingly perilous threat landscape. Then there’s the strain of persevering in the face of skills gaps and budgetary constraints. And that’s not to mention the challenge of managing the expectations of colleagues from elsewhere in the organisation, who struggle to understand that the success of an IT security team is defined not by a total absence of cyber attacks (improbable), but by that team’s response to attacks (inevitable).

In short, burnout is not a weakness, but a consequence of unsustainable work conditions. Recognising that fact is a vital first step towards meaningful change. 

From there, we must take action. It’s no secret that we are navigating an environment that’s only getting noisier in terms of the frequency and increasing sophistication of attacks. But that’s just a symptom of a deeper root cause – the way CISOs and their teams work is no longer effective. We’ve been taking an old approach to a new world and it’s unsustainable. We need to entirely rethink how we secure our IT infrastructure.

As a CISO, this is a topic I think about a great deal. A responsible CISO is someone who protects their team members from the risk of burnout and this is a topic I have previously covered for Computer Weekly. As I wrote back in 2023, a big part of my role is ensuring that our incident response plans include adequate provisions for the humans working on the frontline, safeguarding their resilience and their ability to ‘bounce back’ once a high-pressure situation has been resolved. 

The answer, in part, lies in using the latest technologies to keep team members in the loop. This is a culture that values agility and creative problem-solving, but doesn’t always provide employees with tools that give them the insight and context they need to put those skills to the test and flex their decision-making muscles. 

In this noisy environment, we must use smarter technologies to filter the noise, amplifying the most serious alerts and muffling unimportant ones. When those serious alerts can be heard, we can prioritise our responses accordingly. Behavioral analytics and AI-driven insights play a big role here, helping surface anomalies and trends that warrant investigation. 

Security teams may face thousands of alerts each day but can investigate only a fraction, leaving critical ones missed and energy wasted on false positives. The right tools focus human effort where it has the greatest impact.

Staying sharp and resilient

Organisations urgently need adaptive security strategies that evolve as fast as attacks do. This enables IT security teams to keep one step ahead, stay in control and remain sharp, responsive, and resilient against burnout.

This is particularly important at a time when the barrier to entry for cyber crime is dropping fast, allowing far more malicious actors to get involved, regardless of their levels of technical skill. In Elastic’s 2025 Global Threat Report, we saw a 15.5% increase in generic threats, a trend likely fueled by adversaries using large language models (LLMs) to quickly generate simple but effective malicious loaders and tools. 

That means that the volume and variety of malware that organisations face is increasing dramatically. For that reason, they must rely less on static signatures to guide their responses and more on behavioural analytics and AI-driven detection to automatically identify and stop the flood of novel threats at scale. 

The cyber security profession attracts some of the smartest, most tenacious, and most results-driven individuals in today’s workforce – and companies regularly send these people into battle with outdated weapons. Instead, they should equip them with newer tools that not only take some of the strain involved in the work, but also help them to finetune their responses. 

Protecting cyber security professionals from burnout will make a significant contribution to any organisation’s overall security posture. In today’s cyber security environment, resilience should not only mean defending networks, but also protecting the defenders themselves. 



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Want to Stop Doomscrolling? You Might Need a Sleep Coach

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Want to Stop Doomscrolling? You Might Need a Sleep Coach


Margaret Thatcher, who was known for sleeping only four hours a night, is often credited with saying “Sleep is for wimps!” But sleep is actually work. Putting down the phone, setting aside personal or political worries—these require discipline. True relaxation calls for training.

Sleep coaches used to treat mainly newborns (and their exhausted parents). But recently, as anxieties about sleep have spiked, grown-ups have found they need help with their habits too. A Gallup poll from 2023 found that 57 percent of Americans think they would feel better with more sleep, up from just 43 percent in 2013. Only about a fourth of those surveyed reported getting the commonly recommended eight or more hours per night—down from 34 percent 10 years prior.

Sleep professionals are seizing the opportunity to help adults realize their dream of waking up rested. WIRED spoke to a sleep consultant who, after years of working with kids, tapped into that underserved population. She says it’s entirely possible to transform daytime and nighttime habits to optimize for good sleep. Why not start tonight?

Usually, an adult comes to me with one of two things: First, a major life event—work stress, having a baby, losing a parent, a relationship ending—that destabilizes their system. Sleep is always the first thing to go. The second is that they have a chronic pattern. There are people who’ve really struggled with sleep since childhood, and then it becomes a part of how they see themselves. They’ve tried everything, and then they say, “I’m an insomniac.”

In both cases, they’re exhausted. I always laugh, because when I’m cornered at a dinner party it’s like, “Oh, I just have a quick question. I haven’t slept through the night in 19 years.”

I’ve been a sleep consultant for over 20 years. I started my child sleep practice after getting my master’s in clinical psychology. I was working with a lot of parents, and I really started to notice a common issue: Their children’s sleep issues were literally pushing them to the brink of divorce.

Even once I got their kids to be fabulous sleepers, the parents were still struggling due to long-standing habits from way before their kids arrived. That’s when I realized I needed to help the adults too.

There are camps: trouble falling asleep or trouble waking up at night—or both. So that’s my job: to unravel that mystery of what’s keeping someone up at night. Some of the toughest cases are people who come in only focusing on their nighttime habits and don’t disclose things happening during the day.

One of my clients had trouble sleeping through the night for years. We realized that they consumed most of their calories at night, and nothing during the day. So they kept waking up to eat, and that completely dysregulated their system.

Another client, a woman who exercised all the time and drank 200 ounces of water a day, never made the connection that she was getting up to pee literally every hour. We had to diminish the amount of water she drank and have her stop drinking at a certain hour.

Sometimes people actually just stop functioning. I’m thinking about a mom who says, “I just forgot to clip my child’s seatbelt on in my car.” “I put my keys in the refrigerator.”

I start with the basics. Of course, we’re doing sleep hygiene, but that’s anything that you can Google: Get blackout shades, have a sleep sanctuary. Most people think they have a good setup, but their habits or their environment are working against them. That’s where coaching helps, because I can spot what they’re missing.

People have these stories that they’ve told themselves, like, “If I sleep, then I’m not working hard enough” or “I’m young and I don’t need that much sleep.” What’s the new story that you can tell yourself about sleep? From there, I use a lot of journaling, cognitive behavioral therapy techniques, mindset work, breath work.



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Maximize Your Gains With These New Year’s Resolution Deals

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Maximize Your Gains With These New Year’s Resolution Deals


New Year’s resolution season is in full swing, and you’ve officially made it past Quitter’s Day (the second Friday in January, when many people have given up on their resolutions). Maybe you want to exercise more often, or keep better track of your schedule, or hit a certain step goal, or drink more water. Whatever the habit you’re making or breaking, we’ve found some deals on WIRED-tested gear that can help you on your journey.

For more recommendations, check out our many buying guides, like the Best Reusable Water Bottles, the Best Fitness Trackers, and the Best Paper Planners.

WIRED Featured Deals:

Beats Powerbeats Pro 2 for $200 ($50 off)

The Beats Powerbeats Pro 2 are the best workout earbuds you can buy. This price matches the best deal we’ve seen, and every color (orange, lavender, black, and beige) is discounted. The design is supremely comfortable, they have great noise canceling and a transparency mode, and they last up to 10 hours depending on your noise-cancellation settings. There’s also a built-in heart rate monitor. These sleek buds have punchy sound and are compatible with iOS and Android devices.

BlueAnt

Pump X

Our favorite over-ears for the gym have cooling ear pads and great active noise cancellation.

Garmin Vivoactive 6 for $250 ($50 off)

Image may contain: Electronics, Screen, Computer Hardware, Hardware, Monitor, Wristwatch, Arm, Body Part, Person, and Baby

The Garmin Vivoactive 6 recently earned the top spot in our fitness tracker buying guide. It looks great on your wrist, and it plays well with both Android and iOS devices. Moreover, it’s accurate, and it has onboard satellite connectivity and a bright, easy-to-read AMOLED display. You’ll get a spate of fitness features, including blood oxygen monitoring, sleep tracking, heart rate and step counts, and fall detection. There’s an optional Connect+ subscription that costs $70 per year, but we don’t think you need it.

Fitbit

Ace LTE

We like this smartwatch for kids, and most important, our kids like it too.

Apple Watch Series 11 for $300 ($100 off)

The Apple Watch Series 11 finally has a full 24 hours of battery life, which makes it worth consideration if you’ve been in the market for an upgrade. It is both an excellent fitness tracker and smartwatch. It can track all sorts of stats, from the basics like steps and workouts to sleep, hypertension, and blood oxygen. It has been on sale at this price since the holiday shopping season, but it does tend to fluctuate back and forth, and we haven’t seen it sell for less than it is right now. For more recommendations, check out our Apple Watch Buying Guide.

Google

Pixel Watch 4

The best smartwatch for Android owners is repairable, sleek, and at a match of its lowest price.

Apple

Watch SE 3

This budget-friendly Apple Watch is still excellent for those that don’t need the latest and greatest features.

Optimum Nutrition Gold Standard 100 Percent Whey Protein Powder for $32 ($18 off)

  • Photograph: Boutayna Chokrane

  • Photograph: Boutayna Chokrane

Optimum Nutrition

Gold Standard 100 Percent Whey Protein Powder

Optimum Nutrition was having a “Quitter’s Day” sale this week, but the powder is also on sale at Amazon. This is the best protein powder overall. It delivers 24 grams of protein per serving, and it’s available in more than 20 flavors, so you should be able to find one that you like. (My favorite is Banana Cream, which tastes like a yellow Laffy Taffy, and WIRED editor Kat Merck’s favorite is Delicious Strawberry, but there are less adventurous options as well.) If you’re working on your gains this year, this is a solid deal worth considering.

Hydro Flask

Standard Mouth Water Bottle

This durable, double-insulated, and affordable water bottle is our top pick.

Hyperice

Hypervolt 2

This massage gun offers excellent value, especially with the discount.

Day Designer Daily Planner for $57 ($21 off)

Day Designer

Daily Planner

This planner has space for a typical calendar and a daily to-do list. Half of each page has blocks of time from 5 am to 9 pm, and you’ll also get a to-do list section and a “three most important things” section. It’s a bulky planner, but if you’re looking for space to fine-tune the minutiae of your day-to-day life, there’s room.

Amazon

Kindle Scribe (2nd Gen, 2024)

Want to read more in 2026? This digital notebook is a hybrid with e-reader functionality and a neat smart pen.

Dreamegg

Sunrise 1

Get better sleep this year with this affordable sunrise alarm, which can help you wake up feeling refreshed.


Power up with unlimited access to WIRED. Get best-in-class reporting and exclusive subscriber content that’s too important to ignore. Subscribe Today.



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These Open Earbuds Offer Active Noise Canceling

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These Open Earbuds Offer Active Noise Canceling


Like all open-ear earbuds, the OpenFit Pro have an airy and open soundstage that delivers a more natural listening experience than regular earbuds — it’s closer to the experience of listening to speakers. You can make them sound even more immersive by activating the confusingly named Optimized for Dolby Atmos mode. I say confusing because this mode is neither a replacement for Dolby Atmos nor is it strictly for use with existing Dolby Atmos content. It is essentially Dolby’s best earbud-based audio software, which combines spatial audio processing (for a wider and deeper soundstage) with optional head tracking. Both of these features will work with any content; however, Dolby claims it works best when you’re listening to Dolby Atmos content.

It’s the first time Dolby’s tech has been employed on a set of open-ear earbuds, and it’s a great match. It boosts the perceived width and height of the space, and does so without negatively affecting dynamic range or loudness, something that often plagues similar systems. And yes, the effect is more pronounced when listening to Atmos than when playing stereo content. I’ve used Dolby’s spatial tech on several products, including the LG Tone Free T90Q, Jabra Elite 10, and Technics EAH-Z100, and this is the first time I’ve enjoyed it enough to leave it enabled for music listening.

Still, it’s not as effective as Bose’s Immersive Audio on the Bose Ultra Open Earbuds. Bose’s head tracking is smoother—particularly noticeable when watching movies—and its spatial processing is more convincing and immersive for both music and movies.

Where Shokz enjoys a big leg up on Bose is the OpenFit Pro’s call quality. The OpenFit Pro’s mics do a great job of eliminating noises on your end of the call. You could be walking down a busy street, hanging out in a full coffee shop, or even passing by an active construction site, and your callers probably won’t have a clue you aren’t sitting on a quiet park bench. As with all open-ear earbuds, being able to hear your own voice naturally (without the use of a transparency mode) eliminates the fatigue normally associated with long calls on regular earbuds.

Comfortable Design

Photograph: Simon Cohen

Comfort is a key benefit of Shokz’s OpenFit series, and the OpenFit Pro, with ear hooks that are wrapped in soft silicone, are no exception. Unlike previous OpenFit models, which position speakers just outside your ear’s concha, the Pro’s speaker pods project directly into your ears, and in my case, they make contact with the inner part of that cavity. This significantly increases stability, but over time, I became aware of that contact point.

They never became uncomfortable, but it’s not quite the forget-you’re-even-wearing-them experience of the OpenFit/OpenFit 2/+ models. As someone who wears glasses, I tend to prefer clip-style earbuds like the Shokz OpenDots One, and yet the OpenFit Pro’s ear hook shape was never an issue. Shokz includes a set of optional silicone support loops, presumably for folks with smaller ears or who need a more stable fit. They didn’t improve my fit, but then again, I’ve got pretty big ears.

As with all hook-style earbuds, the OpenFit Pro charging case is on the big side. It’s got great build quality thanks to the use of an aluminum frame, and you get wireless charging (not a given with many open-ear models), but it’s still way less pocketable than a set of AirPods Pro.

Easy to Use

Image may contain Electrical Device Microphone Car Transportation Vehicle Electronics and Speaker

Photograph: Simon Cohen

For the OpenFit Pro, Shokz has finally abandoned its hybrid touch/button controls in favor of just physical buttons, and I think it’s the right call. You can now decide exactly which button press combos control actions like play/pause, track skipping, volume, and voice assistant access, a level of freedom that wasn’t available on previous versions.



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