“It’s just a way of us giving back to the community,” says a fish and chip shop owner, who is giving away 100 free meals on Christmas Eve.

Raj Khaira, from Southampton, has owned Top Catch fish and chips in Shirley for five years and says he wants to support lonely people in the area.

He says he feels lucky to have a big family but knows for some customers a conversation with a shopkeeper might be the only one they have some days.

He says the shop will give portions of sausage and chips to those in need as a way of “giving back to the people who haven’t got family around them and sometimes can’t afford a hot meal”.

Mr Khaira speaks about working in business all of his life and how much he enjoys meeting “different people every day, from different backgrounds”.

“I’ve done it since I was a young kid so it’s all I really know,” he says.

He adds that many of his customers are elderly and do not have connections over the festive period.

“Christmas for majority of us is probably going to be a joyful and busy day but for some people it’s probably going to be a quiet day,” he says.

After posting about the plans to donate on social media he received a lot of publicity and Mr Khaira is prepared to “probably do more than” 100 meals.

He says the shop has already organised a toy and present drop off to Southampton hospitals this December, with many of the donations coming from customers.

He says: “We’re only where we are as a busy shop because of our community and our lovely customers that come in and sometimes you’ve got to give back and I’m happy to do that.”

Looking back on some of the negative news reported in Shirley earlier this year with the rise in anti-social behaviour in the area, he admits he had suffered.

His shop window was smashed in the summer, but he says: “Christmas time lets us just try and forget that for a minute and just try and have a good time, and reflect back on the year and hopefully next year is going to be a better one.”

Ryanair has been fined 256 million euros (£224 million) by Italy’s competition watchdog for allegedly using an “abusive strategy” to hinder third-party travel agencies.

The regulator claimed in its ruling that the low-cost airline deliberately made it difficult for agencies to buy flights on its website, between April 2023 and at least April this year.

The Italian Competition Authority (AGCM) said: “Following a complex investigation, the authority found that Ryanair put in place an elaborate strategy affecting the ability of online and traditional travel agencies to purchase Ryanair flights on ryanair.com.

“In particular, the company’s strategy blocked, hindered or made such purchases more difficult… when combined with flights operated by other carriers and/or other tourism and insurance services.”

“These practices compromised the ability of agencies to purchase Ryanair flights and combine them with flights from other airlines and/or additional travel services, thereby reducing direct and indirect competition between agencies,” it added.

Ryanair said it would appeal the ruling and the fine, which it said was “unjustly levied”.

The Dublin-based carrier said: “Ryanair has campaigned for many years to offer consumers the lowest fares by booking directly on the ryanair.com website.

“This direct distribution model was ruled to ‘undoubtedly benefit consumers’ by the Milan Court, as recently as Jan 2024.”

Ryanair’s long-standing chief executive, Michael O’Leary, branded the ruling “legally unsound”.

He said: “This AGCM ruling is an affront to the precedent Milan court ruling, and also an affront to consumer protection and competition law.

“Ryanair has grown rapidly in Italy – and in many other markets across Europe – by always offering the lowest air fares in every single market in which we operate.

“This legally baseless AGCM Ruling, and its absurd 256 million euro fine, undermines consumer protection and competition law, and it will be overturned on appeal.”

It comes after Italy fined Ryanair 3 million euros (£2.6 million) in 2019 for its policy of charging passengers for cabin baggage, but the penalty was later overturned by an administrative court.

IRCTC Tatkal Train Tickets: IRCTC’s Tatkal ticket booking service came under fire from netizens on Tuesday, with several users taking to social media to report repeated ‘Error’ messages on the app and website during peak booking hours. Many users said they were unable to secure Tatkal tickets despite multiple attempts, alleging that the system failed at critical stages of the booking process. The complaints emerged even as no major outage was officially reported by IRCTC.

IRCTC Down: Downdetector Shows 68% Outage

The online platform Downdetector recorded a spike in complaints, with 68% of users reporting issues with the IRCTC website. The outage reports mainly came from major metro cities such as Delhi, Mumbai, Bengaluru and Kolkata. Meanwhile, 31% of users said they faced problems with the mobile app.

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Indian Railways is set to make one-time passwords (OTPs) mandatory for booking Tatkal train tickets from railway reservation counters, a move that officials said aims to curb the misuse of the last-minute ticket booking facility. Passengers will have to provide a one-time password, received on their mobile phones, to book Tatkal train tickets from railway reservation counters.