Business
Spending without thinking is a risk with unlimited contactless cards
Kevin PeacheyCost of living correspondent and
Tommy LumbyBusiness data journalist
Getty ImagesSpontaneous spending is likely to rise if the limit on contactless cards is increased or scrapped entirely, academics say.
At present, the need to press a four-digit PIN for purchases over £100 gives people a timely prompt about how much they are paying, lowering the risk of debt-fuelled purchases.
Earlier this week, the UK’s financial regulator proposed that banks and card providers set their own limits, or are allowed to remove them entirely. That would make entering a PIN even more of a rarity.
Banks, and some BBC readers, say consumers should be able to set their own contactless limits, as debate on the issue picks up ahead of a final decision later in the year.
Reckless or over-regulated?
Contactless payments have become part of everyday life for millions of people across the world.
When they were introduced in the UK in 2007, the transaction limit was set at £10. Increases in the threshold since then included relatively big jumps around the time of the pandemic, to £45 in 2020, then to £100 in October 2021.
They prompted surges in the average contactless spend.

Clearly, the average would rise because more, higher value, purchases could be made via contactless, without a PIN.
But what is much harder to quantify is whether people were spending more frequently, and larger amounts, than would have been the case if they had needed to enter a PIN.
Richard Whittle, an economist at Salford Business School, says the extra convenience for consumers can come at a cost.
“If this ease of payment leads to consumers spending without thinking, they may be more likely to buy what they don’t really want or need,” he says.
He says this could be a particular issue with credit cards, when people are spending borrowed money and accumulating debt. He believes regulators should consider whether to have different rules for contactless credit cards than for contactless debit cards.
Stuart Mills, a lecturer in economics at the University of Leeds, says cash gives “visible and immediate feedback” on how much money you have, while a PIN is an “important friction point” for controlling spending.
“Removing such frictions, while offering some convenience benefits, is also likely to see many more people realising they’ve spent an awful lot more than they ever planned to,” he says.

Both these academics have raised this concern before, but this is not solely a theoretical argument.
In the Kent market town of Sevenoaks, shopper Robert Ryan told the BBC that entering a PIN “does give me a bit of a prompt to make sure I’m not overspending on my tap-and-go”.
However, the reality for many people is that, under pressure from the cost of living, they are rarely spending more than £100 in one go anyway, so contactless has become the norm.
Research by Barclays suggests nearly 95% of all eligible in-store card transactions were contactless in 2024.
Terezai Takacs, who works in a florists in Sevenoaks, says that over the last couple of years people were cutting back on spending, such as asking for smaller bouquets.
Technology takeover
Ms Takacs also points out that the majority of customers now pay via the digital wallet on their smartphone.
Paying this way already has an unlimited payment limit, owing to the in-built extra security features such as thumbprints or face ID.
Dr Whittle says that is likely to dilute the impact of raising the contactless card limit on spontaneous, or reckless, spending – because young people, in particular, are paying by phone.
Some say scrapping the contactless card limit is overdue, because it is far less relevant when people are accustomed to PIN-free spending on a phone.
“Regulators are finally catching up with how people actually pay,” says Hannah Fitzsimons, chief executive at fintech company Cashflow.
“Digital wallets on smartphones face no limits, so why should cards be stuck in the past?”
If the contactless card limit were to increase or be scrapped, then it would push the UK further on than much of Europe, and more in line with rules in other advanced economies.
In Canada, the industry sets the level rather than regulators, and it is set by providers in the US and Singapore – a model which the Financial Conduct Authority (FCA) wants to replicate in the UK.
Banks agree with the regulator, although UK Finance – the industry trade body – says “any changes will be made thoughtfully with security at the core”.
Personal choice
Banks and card providers that do change limits will be encouraged to allow customers to set their own thresholds, or turn off contactless entirely on their cards.
Gabby Collins, payments director at Lloyds Banking Group – the UK’s biggest bank, says: “Lloyds, Halifax and Bank of Scotland customers can already set their own contactless payment limits in our apps – in £5 steps, up to £100 – and we’re absolutely committed to keeping that flexibility.”
That option has support among some BBC readers, viewers and listeners who contacted us on this topic through Your Voice, Your BBC News.
Ben, aged 36, from London, told us: “The most important principle here is personal choice. I would like to set my own personal limit.
“It is my card and my choice based on convenience and risk tolerance. Some banks do not allow for this. This option has to be provided to everyone.”
Others have concerns over security, saying that unlimited contactless cards would become more of a temptation to thieves and fraudsters.
‘Limitless abuse’
Charities warn that not everyone has the digital skills to set their own limits. In other circumstances, it can have an extremely serious impact on people’s lives.
Sam Smethers, chief executive of Surviving Economic Abuse, says unlimited contactless cards give controlling partners the opportunity for limitless economic abuse.
“Unlimited contactless spending could give abusers free access to drain a survivor’s bank account with no checks or alerts,” she says.
“This could leave a survivor without the money they need to flee and reach safety, while pushing them even further into debt.”
She warns that it could also hasten the shift towards a cashless society.
Cash is a lifeline to many survivors because it was the only way to escape abusers who can monitor online transactions, withhold bank cards and close down bank accounts, she says.
Additional reporting by Andree Massiah
Business
Honda Motor to make India global mfg hub for new EV – The Times of India
TOKYO: Japanese carmaker Honda Motor will make India a global manufacturing hub for its upcoming electric, Honda 0 α (alpha), whose prototype was unveiled at the Japan Mobility Show.The car has been developed for the Indian and Japanese markets, apart from other Asian countries. Its India debut will be in fiscal 2026-27. Honda Motor Co president and global CEO Toshihiro Mibe said the launch will further the company’s goal to achieve carbon neutrality and zero traffic collision fatalities worldwide by 2050.Honda 0 α (alpha) will be manufactured at Honda’s plant in Alwar, Rajasthan. Honda also launched other electric prototypes, including a green saloon. Honda India MD and CEO Takashi Nakajima said India is one of the top three markets for the company globally in terms of corporate focus and investments. Speaking on the eve of Honda’s new car launch at the Japan Mobility Show, Nakajima said, “Our top management has decided to focus on India among the three key markets for Honda’s future growth alongside the US and Japan.” Nakajima acknowledged that while Honda’s business scale in India is still low compared to the US or Japan, its future ambitions are substantial.He admitted that expanding the product line-up in India will take several years, but hinted at imminent progress. “India is one of the most promising and exciting markets in the world today. Our two-wheeler business is already very big, and now we aim to pursue strong growth in our four-wheel business by building both brand and volumes.” On ethanol blending, Nakajima said that while the higher ratio of ethanol posed challenges, Honda’s engineers were up to it. (The writer is in Tokyo at the invitation of Honda Motor Co.)
Business
Tech giants are spending big on AI in a bid to dominate the boom
The titans of the technology sector are ramping up their spending on artificial intelligence, as they rush to reap the benefits of an AI boom that has pushed stocks to record highs.
Earnings reports from Meta, Alphabet and Microsoft on Wednesday reaffirmed the colossal amounts of money these firms are shelling out for everything from data centres to chips, even as questions swirl about returns on the investments.
Meta said its capital expenditures for 2025 will be between $70bn (£53bn) to $72bn, up from an earlier estimate of $66bn to $72bn.
Its spending growth in 2026 is poised to be “notably larger” than this year, the company said. Meta is seeking to compete with companies like OpenAI.
On a call with analysts, Meta boss Mark Zuckerberg defended the firm’s investments, saying he saw big opportunities ahead driven by AI, both in terms of new products and for honing its current business selling ads and feeding people content.
“The right thing to do is accelerate this,” he said, adding later: “We are sort of perennially operating the family of apps and ads business in a compute-starved state at this point.”
Google and YouTube owner Alphabet similarly raised its forecast for this year to $91bn to $93bn, up from an earlier outlook of $85bn in the summer, in the latest sign of its increasingly lofty spending goals,
That estimate is nearly double the capital expenditures that the company reported for 2024.
Microsoft’s capital expenditures in the quarter through to 30 September, including on data centres, totalled $34.9bn, the company reported on Wednesday – a larger spending figure than analysts had expected, and up from $24 billion in the previous quarter.
“We continue to increase our investments in AI across both capital and talent to meet the massive opportunity ahead,” Satya Nadella, Microsoft’s chief executive, said.
Azure, the firm’s cloud computing unit, and Microsoft’s other AI products have a “real-world impact”, Mr Nadella said.
Exuberance among investors about massive AI spending has helped all three tech firms outperform the broader S&P 500 index.
But Wall Street is also focused on whether these firms’ investments are starting to yield tangible returns.
The two things holding up the US economy in the last several months have been consumers and AI-related business investments, said Aditya Bhave, senior US economist at Bank of America.
“To the extent that the latter remains strong, it’s a bullish signal for GDP growth,” he said.
Business
Microsoft Azure outage: Websites come back online
Imran Rahman-Jones,Technology reporter and
Lily Jamali,North America Technology correspondent
Getty ImagesWebsites for Heathrow, NatWest and Minecraft returned to service late on Wednesday after experiencing problems amid a global Microsoft outage.
Outage tracker Downdetector showed thousands of reports of issues with a number of websites around the world over several hours.
Microsoft said some users of Microsoft 365 saw delays with Outlook among other services, but by 21:00GMT, many websites that went down were once again accessible after the company restored a prior update.
The company’s Azure cloud computing platform, which underpins large parts of the internet, had reported a “degradation of some services” at 16:00 GMT.
It said this was due to “DNS issues” – the same root cause of the huge Amazon Web Services (AWS) outage last week.
Amazon said AWS was operating normally.
Other sites that were impacted in the UK include supermarket Asda and mobile phone operator O2 – while in the US, people reported issues accessing the websites of coffee chain Starbucks and retailer Kroger.
The M&S website remained unavailable late on Wednesday even after many others returned online.
Microsoft said business Microsoft 365 customers experienced problems.
Some web pages on Microsoft also directed users to an error notifications that read “Uh oh! Something went wrong with the previous request.”
The tech giant resorted to posting updates to a thread on X after some users reported they could not access the service status page.
While NatWest’s website was temporarily impacted, the bank’s mobile banking, web chat, and telephone customer services remained available during the outage.
Meanwhile, business at the Scottish Parliament was suspended because of technical issues with the parliament’s online voting system.
The outage prompted a postponement of debate over land reform legislation that could allow Scotland to intervene in private sales and require large estates to be broken up.
A senior Scottish Parliament source told BBC News they believed the problems were related to the Microsoft outage.
Azure’s crucial role online
Exactly how much of the internet was impacted is unclear, but estimates typically put Microsoft Azure at around 20% of the global cloud market.
The firm said it believed the outage was a result of “an inadvertent configuration change”.
In other words, a behind-the-scenes system was changed, with unintended consequences.
The concentration of cloud services into Microsoft, Amazon and Google means an outage like this “can cripple hundreds, if not thousands of applications and systems,” said Dr Saqib Kakvi, from Royal Holloway University.
“Due to cost of hosting web content, economic forces lead to consolidation of resources into a few very large players, but it is effectively putting all our eggs in one of three baskets.”
Recent outages have laid bare the fragility of the modern-day internet, according to engineering professor Gregory Falco of Cornell University.
“When we think of Azure or AWS, we think of a monolithic piece of technology infrastructure but the reality is that it’s thousands if not tens of thousands of little pieces of a puzzle that are all interwoven together,” said Mr Falco.
He noted that some of those pieces are managed by the companies themselves while others are overseen by third parties such as CrowdStrike, which last year deployed a software update that affected more than eight million computers run on Microsoft systems.

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