Business
Starbucks wants its cafes to be more welcoming — and accessible. Take a look at a recent renovation
As Starbucks revamps its U.S. locations, the coffee chain is trying to make its cafes welcoming to all through more inclusive design.
As part of its broader effort to bring back customers, the company has prioritized plans to give makeovers to roughly 1,000 locations by the end of 2026. It will sideline major store renovations and development in the meantime.
While the changes will vary based on the location, expect more seating, dark wood paneling and other tweaks that make its cafes cozier. The renovations will also include changes like less harsh lighting that won’t affect customers with light sensitivity.
“We’re uplifting more than 1,000 coffeehouses over the next year, blending our global heritage with local relevance to create spaces that are immersive, inclusive, and deeply human,” Dawn Clark, Starbucks senior vice president of coffeehouse design and concepts, said in a statement to CNBC.
“Whether it’s the laid-back warmth of the Palisades or the urban energy of Manhattan, intentional design encourages customers to stay longer, connect more, and return often — and translates into meaningful business impact,” Clark said.
Starbucks is planning to spend about $150,000 on each “uplift,” without closing the stores down. The company started with locations in New York, followed by cafes in Southern California.
The makeovers are intended to make the stores more welcoming, returning Starbucks to its prior status as a “third place” for customers to hang out between home and work. In recent years, Starbucks had lost that reputation, fueled by decisions like removing seats as mobile ordering become popular and getting rid of outlets to discourage lingering.
Under CEO Brian Niccol, the chain plans to reverse many of those decisions as it tries to break a sales slump. For example, he previously told employees in June that he plans to add back the 30,000 seats that had been removed from cafes.
But trying to appeal to a wider swath of customers isn’t new for the company. Starbucks first unveiled an accessible store design in early 2024, before Niccol’s tenure. At the time, the company said that the design took about two years and included input from baristas.
Take a look inside a recently renovated New York City cafe near Manhattan’s Union Square.
The Starbucks Union Square East location before the renovation
Source: Starbucks
Before the renovation, the location lacked many decorative touches, besides some large-scale photos of the chain’s Hacienda Alsacia, its coffee and research farm in Costa Rica.
With such sparse seating, the cafe’s concrete floors were more obvious. Harsh lighting didn’t help the store’s appearance either.
A large seating area now has even more seats, plus a gallery wall and lighting with less glare.
Source: Starbucks
The location now features much more seating near the entrance. Leather accents to the wraparound booth make the seats more comfortable. The tables are easily movable and at an accessible height for wheelchair users.
Starbucks also brought back the electrical outlets that disappeared in prior makeovers. Now customers who want to study or work from the location can charge their laptops or phones, encouraging them to stay longer.
Large area rugs bring a cozy touch, in addition to dampening some of the cafe’s ambient noise. Live plants also add to the homey vibe of the space.
Tweaks to the location include adding high-top tables and bar stools for more seating options.
Source: Starbucks
High-top tables, positioned closer to the barista bar, offer a seating option for customers looking to sit down with companions. The makeover adds 16 more seats to the location.
Starbucks also changed out its lightbulbs to soften the store’s lighting and reduce glare, giving it a warmer atmosphere. The improved lighting helps highlight an existing mural, seen on the right of the photo above.
Starbucks added a shelving unit that highlights its coffee beans.
Source: Starbucks
Behind the barista bar, the company added a large shelving unit that highlights bags of its coffee, plus decorative burlap sacks that hold beans. Touches of purple are a nod to the nearby New York University.
Customers waiting to pick up their drinks can sit off to the side. Previously, the area was a standing bar that wasn’t accessible to wheelchair users.
In addition to adding rugs, Starbucks also improved the location’s overall insulation to cut down on the clamor of a busy coffee shop. For baristas, the change means that conversations among customers are less likely to disturb their work, whether that’s hearing an order correctly or focusing on making a latte.
Netflix has significantly increased its all-cash offer to acquire Warner Bros Discovery’s studio and streaming business, intensifying an ongoing takeover battle with rival Paramount Skydance.
The revised bid aims to secure Warner Bros’ extensive film and television library, alongside its premium HBO Max streaming service, in a move that could reshape the entertainment landscape.
In December, Netflix agreed to pay $23.25 in cash, $4.50 (£3.35) worth of Netflix stock per share to buy Warner Bros assets.
The deal valued the business at around $82.7bn (£61.5 bn). However, shares in Netflix have dropped by almost 15 per cent since the deal was first announced.
The US-based streaming giant has said it will now offer $27.75 (£20.64) per share in cash to buy the business, which will include Warner Bros’ extensive library of film and TV rights, as well as its HBO Max streaming service.
Analysts have said the new terms are favourable for investors in Warner Bros Discovery.
Despite the improved financial terms, Warner Bros Discovery continues to back Netflix over a competing bid from Paramount Skydance.
The rival studios and media giant had put forward an offer of $30 per share in cash, but crucially, this was for the entire Warner Bros Discovery company, rather than just its studio and streaming divisions, highlighting a key difference in the acquisition strategies.
David Zaslav, president and chief executive of Warner Bros Discovery, expressed his enthusiasm for the impending merger.
He stated: “Today’s revised merger agreement brings us even closer to combining two of the greatest storytelling companies in the world and with it even more people enjoying the entertainment they love to watch the most. By coming together with Netflix, we will combine the stories Warner Bros has told that have captured the world’s attention for more than a century and ensure audiences continue to enjoy them for generations to come.”
Greg Peters, Netflix’s co-chief executive, underscored the strategic and financial benefits of the amended agreement.
He commented: “By amending our agreement today, we are underscoring what we have believed all along: not only does our transaction provide superior stockholder value, it is also fundamentally pro-consumer, pro-innovation, pro-creator and pro-growth. Our revised all-cash agreement demonstrates our commitment to the transaction with Warner Bros and provides WBD stockholders with an accelerated process and the financial certainty of cash consideration, while maintaining our commitment to a healthy balance sheet and our solid investment grade ratings.”
The agreed deal is contingent on Warner Bros Discovery completing a proposed spin-off of its cable channels, which include CNN, TBS, and TNT Sports in the UK.
Kevin PeacheyCost of living correspondent
Getty ImagesUK toy sales have risen for the first time in five years, but sellers are braced for the potential impact of any social media ban for under-16s.
The value of toy sales rose by 6% last year, compared with the previous year, according to research company Circana, bringing some much-needed cheer for a sector that has struggled since the pandemic.
The rebound has been driven by the so-called kidult market – which relates to players over the age of 12, some of whom are influenced by trends on social media.
But experts gathered at the annual Toy Fair in London on Tuesday said that films, video games and playground chat could still help push further growth in 2026.
Cost of living pressures have loomed over families in recent years, although spending on children – particularly at Christmas – has remained a priority for many.
Covid lockdowns brought a boost to the sector when toys and games became central to keeping children and adults entertained at home.
Sales dipped since then, until last year when the number of toys sold rose by 1% compared with 2024, according to Circana.
With kidults spending more, the value of sales rose by 6% – the first increase since 2020, according to Circana. It valued the UK market at £3.9bn last year.
Melissa Symonds, executive director of UK toys at Circana, described last year as a “clear turning point” for the sector.
Cinema, streaming, video game and sport tie-ins – such as Minecraft and Formula 1 – all proved successful.
Symonds said that excluding the unusual circumstances of the pandemic, last year recorded the first organic growth since 2016.
Social media trends
Kidults accounted for 17% of the toy market in 2016, but this had risen to 30% by last year.
Building sets, predominantly Lego, has appealed to adults, but trends amplified on social media have also led to a 12% growth in collectibles across generations. Pokémon, K-Pop Demon Hunters, and Hello Kitty have all proved to be “market-moving trends”, according to Circana.
Symonds said the industry would be considering the impact of the social media ban for under-16s in Australia, and the potential for a similar ban in the UK.
She said manufacturers and retailers may need to reconsider how some of these toys were marketed if bans were brought in more widely.
Kerri Atherton, from the British Toy and Hobby Association – which is hosting its annual trade fair at London’s Olympia, said it was still too early to know what the fallout would be.
She described 2025 as a pivotal moment for the UK toy sector, but said businesses and consumers still faced financial challenges going into 2026.
The governor of the Bank of England has said the central bank has “to be very alert” to the potential impact from heightened geopolitical tensions as President Donald Trump seeks to seize control of Greenland.
Andrew Bailey told MPs at Parliament’s Treasury Committee that the tensions would have consequences for global financial stability.
However, he highlighted that the Bank believes global financial markets have been “more muted” in response to Mr Trump’s plans and his threats to hit opposing countries with tariffs.
Earlier this week, the President said the UK and other countries pushing back would face 10% tariffs on all products from next month, with this to increase to 25% from June 1, until a deal is reached for Washington to purchase Greenland.
On Tuesday, Mr Bailey said: “The level of geopolitical uncertainty and geopolitical issues is a big consideration because they can have financial stability consequences.
“Let me put that in a bit of context in two respects. One, having said that, growth in the world economy was a lot more stable than we thought it would be.
“The second point is about financial markets and is a fairly similar point, that we worry considerably about how markets react to those things.
“Market reactions have actually been more muted than we would have feared and expected.
“Overriding those points, I take neither of those as a point of assurance. We have to be very alert to these things.”
Financial markets have been weaker so far this week as investors and traders digest Mr Trump’s tariff threats, which would cause further trade disruption.
The FTSE 100 Index dropped by around 120 points soon after opening on Tuesday, falling by 1.2% to 10,075 points.
This followed a 0.4% fall on Monday while Germany’s Dax and France’s Cac 40 also slid in value.
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