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Startup backed by American Eagle CEO reaches unicorn status in latest funding round

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Startup backed by American Eagle CEO reaches unicorn status in latest funding round


Radar, a startup backed by American Eagle CEO Jay Schottenstein that helps retailers manage in-store inventory and cut back on theft and lost merchandise, reached unicorn status with its latest funding round, CNBC has learned.  

The company, founded in 2013 by Spencer Hewett, raised $170 million at a valuation of over $1 billion in its series B funding round, which was co-led by Gideon Strategic Partners and Nimble Partners with participation from Align Ventures. 

The company also counts Schottenstein among its investors. He said American Eagle was the first retailer to implement Radar’s technology across its stores.

Through Radar, “American Eagle has unlocked greater inventory visibility, empowered our associates and sharpened our insights,” said Schottenstein. “With inventory digitized in real-time, we have enabled our creative, operations and technology teams to place their focus on creating seamless, customer-first experiences that define the American Eagle brand.”

Radar also works with Gap‘s Old Navy and other major retailers, covering more than 1,400 stores. 

When Hewett started the company with a boost from venture capitalist Peter Thiel’s fellowship for young entrepreneurs, his goal was to create a better way to do instant checkout, but the strategy evolved to inventory management. Using hardware mounted to the ceilings of brick-and-mortar stores, Radar’s technology can read any radio-frequency identification, or RFID, tag with 99% accuracy, the company said.

The tech addresses one of the most challenging aspects of running a retail business: inventory management. Between figuring out how much product to make, deciding where to send it and then keeping track of it once it arrives, retailers face a persistent challenge in overseeing their inventory. Errors can lead to lost sales and crush profit margins.

Radar primarily functions at the store level. It enables in-store employees to quickly hunt down an item a customer wants, addressing a pain point among shoppers who come to a store to buy a product listed as available online only to find it’s actually out of stock. 

“If a customer asks them, ‘I want this in a different size’ they can immediately see where in the store it is, no matter where it’s been moved, and get it for the customer,” Hewett told CNBC in an interview. “It gives them certainty that they can actually help the customer without them, like, saying we might have it in the back and disappear for like 15 minutes and then come back and be like, ‘Okay, actually the inventory system said we had it, but we don’t have it. I can’t find it.'”

As a result, some of Radar’s retail clients who offer a buy online and pick up in store option have seen order cancellation rates go from 25% to 3%, said Hewett. 

The tech also helps managers to keep a better eye on deliveries and more easily identify shrink, or inventory loss from theft, error or damage. Shrink sometimes comes from would-be customers stealing merchandise, but it’s murkier than that in many cases. It also frequently results from employees across the supply chain taking items or from administrative error.

For example, if a store expects a shipment of 100 T-shirts but receives 80, either because of theft at a distribution center or a packing error, it can be hard for a store manager to identify it, leading to out-of-stocks and lost sales. 

“You don’t have the labor hours to go and count every box that gets shipped, so you have to accept what they say is there and assume it’s true,” said Hewett. “With Radar, like, you actually have a real time check to make sure that it is true, and then flag it immediately if it’s not.” 

The company declined to share overall customer data showing the effectiveness of the tech, but Hewett said one of his clients saw a 60% reduction in shrink after launching Radar at one of its stores. 

When measuring shrink, companies tend to look at it on a net basis, factoring in both overages and shortages. One company may have a 15% shortage and a 15% overage, reflecting a net shrink of 0%, but that would also mean inventory was off by 30% for the customer, Hewett said. 

“Sizes and colors matter, like, if you don’t have my size, I’m not going to buy it, therefore, that’s a lost sale, and it shows up in your revenue and margin,” Hewett said. “We effectively eliminate that issue to make sure you’re always in stock in the sizes and colors and products that you want to have.” 



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Government urged supermarkets to limit food prices, according to reports

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Government urged supermarkets to limit food prices, according to reports



The Government “must focus on how it will reduce the public policy costs which are pushing up food prices”, the British Retail Consortium (BRC) has said after reports the Treasury asked supermarkets to limit food prices in return for the lifting of some regulations.

The proposals would see shops voluntarily cap the prices of essential groceries such as eggs, bread and milk, according to the Financial Times.

The Treasury has said it would in return offer supermarkets “incentives” which may include easing packaging policies and delay potentially costly changes to healthy food rules, the newspaper said.

Helen Dickinson, the chief executive of the BRC, the leading trade association for retailers, said: “Rather than introduce 1970s style price controls and trying to force retailers to sell goods at a loss, the Government must focus on how it will reduce the public policy costs which are pushing up food prices in the first place.”

She added: “The challenge facing retailers is a combination of higher energy and commodity costs resulting from the Middle East conflict, and the soaring cost of the Government’s domestic policies.”

“The UK has the most affordable grocery prices in Western Europe thanks to the fierce competition between supermarkets,” she also said.

A spokesperson for the Treasury said: “The Chancellor has been clear we want to do more to help keep costs down for families, and will set out more detail in due course.”

The Treasury asked supermarkets for guarantees that British farmers would not lose income from price caps, according to the FT.

Some measures, including the packaging regulations, generate revenue for the Treasury, it reported.

The Government has also recommended supermarkets reinvest the savings from the regulation changes to freeze grocery prices, it added.

This comes after UK food inflation rose to 3.7% in April.

The Foreign Secretary on Tuesday told an aid summit of the risk of “sleepwalking into a global food crisis” as a result of Iran’s blockade of the Strait of Hormuz.

Chancellor Rachel Reeves is to set out measures to help households with the cost of living on Thursday.

Writing in The Times, she said she had made decisions which were “responsible in the national interest”.

“I will not tolerate anyone exploiting a crisis to make a quick buck off the back of hardworking people,” the Chancellor wrote.

“I am clamping down on price gouging, giving regulators new, focused investigatory powers. Where regulators identify concerning practices, they will be encouraged to name and shame.”



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UK loosens Russian oil sanctions as fuel prices rise

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UK loosens Russian oil sanctions as fuel prices rise



The waiver reflects increasing supply concerns over certain fuels due to the effective blockade of the Strait of Hormuz.



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UK inflation rate set to fall as lower household energy bills offset fuel surge

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UK inflation rate set to fall as lower household energy bills offset fuel surge



UK inflation is set to have eased last month as a drop in household energy bills offset a jump in fuel prices – but experts warned of turbulence ahead as the Iran energy price shock “catches up” with the cost of living.

Most economists think the rate of Consumer Price Index (CPI) inflation slowed to 3% in April, from 3.3% in March.

This would mean that prices were still rising year-on-year, but at a slower rate than they were the month before.

A big driver of the expected slowdown is set to come from Ofgem lowering its energy price cap from the start of April by 7%, or £10 a month, for the average household using both electricity and gas.

This was largely driven by Government measures to reduce bills including moving 75% of the cost of the UK’s renewables obligation from household bills on to general taxation, and scrapping the energy company obligation scheme.

However, experts point to a mixed picture for energy costs last month with motorists hit by a surge in fuel prices following the start of US-Israel’s war with Iran.

Sanjay Raja, chief UK economist for Deutsche Bank, said he was expecting pump prices to have risen by about 15% in April from March.

“Looking ahead, we expect price momentum to pick back up as the Iran shock catches up with the inflation data,” Mr Raja wrote in a research note.

“Indeed, dual fuel bills won’t rise until the summer.”

Household energy bills are forecast to jump from July when the regulator sets its next price cap, with the latest predictions from analysts Cornwall Insight suggesting this could be 12% or £196 a year higher.

Victoria Scholar, head of investment for Interactive Investor, said April’s lower energy price cap will “go some way towards helping offset higher petrol, airline and other prices impacted by the elevated global oil price backdrop” with Brent crude oil trading at an average of around 120 US dollars a barrel during the month.

“When the Ofgem energy price cap resets in July, UK households will be faced with a sharp increase in energy bills,” she cautioned.

“Were it not for the Iran war, it would be about this time that the UK inflation rate was finally expected to fall back to the Bank of England’s 2% target.

“Instead, interest rate and inflation expectations have drastically rerated higher.”

The Bank of England kept interest rates on hold last month and is expecting inflation to increase under several of its potential scenarios for the impact of the energy shock.

Experts have stressed that the economic outlook could change depending on how long the Middle East conflict goes on, and how high oil and gas prices go.



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