Business
United Airlines CEO confident in flight expansion ‘because customers are choosing us’
Scott Kirby, CEO of United Airlines, speaks during the WSJ’s Future of Everything 2025 at the Glasshouse on May 29, 2025 in New York City.
Michael M. Santiago | Getty Images
NEWARK, New Jersey — An oversupply of flights forced airlines to cut fares this year and pushed carriers to scale back their growth plans.
United Airlines‘ expansion, however, is outpacing its large airline rivals, a plan CEO Scott Kirby told CNBC is paying off because of the company’s product, network and technology, like onboard amenities such as Bluetooth connectivity, seat-back screens and its app.
“This year is going to wind up demonstrating two things: If you’re a brand loyal airline, you’re resilient, even in a downturn,” Kirby said in an interview Tuesday, referring to a customer pullback earlier this year, when consumers weighed an onslaught of on-again, off-again tariffs. “And I think our fourth-quarter results are going to demonstrate the upside when the economy starts to recover.”
United will report third-quarter results and provide its fourth-quarter outlook in mid-October.
United is set to grow domestic U.S. capacity 5.7% in 2025 from last year, according to aviation data firm Cirium. On average, U.S. airlines are expanding just shy of 2%, with Delta Air Lines and American Airlines domestic growth up about 3%, and Southwest Airlines increasing 1.4% from 2024, Cirium data show.
“We’re just a different place because customers are choosing us, and I think that’s one of the biggest changes in the industry,” Kirby said. “So many airlines thought of air travel as a commodity.”
Kirby reiterated his view that the ultra-discount model in the U.S. isn’t working, pointing to struggling Spirit Airlines, which filed for Chapter 11 bankruptcy protection for the second time in less than a year last month. At an industry conference last week in Long Beach, California, Kirby said he expected Spirit to go out of business, saying “I’m good at math.”
Kirby spoke to CNBC on Tuesday at the airline’s hangar at Newark Liberty International Airport in New Jersey, where in June 2021, United unveiled new interiors for its fleet of narrow-body Airbus and Boeing planes. Kirby said United is about two-thirds of the way through its plan to outfit those planes with the new cabins.
U.S. airlines have raced to update cabins with more modern seating as well as more spacious seats at the front of the airplane as customers continue to pay up for more room on board to the tune of sometimes 10 times or more the fare of a standard economy seat.
Delta’s president, Glen Hauenstein, said at a Morgan Stanley conference in California last week that “well over” half of the carrier’s revenue comes from outside of the main cabin, including its lucrative loyalty program, and that next year, Delta will offer a “record number” of premium seats.
“We see no stopping of that,” Hauenstein said.
Business
Iran oil attacks trigger 35% gas price spike – and fears of interest rate rises
Britain is to “step up” defensive support for Gulf states after Iran attacked energy sites across the region in a “serious escalation” of the war that could push up inflation and interest rates.
The price of Brent crude climbed as high as $119 a barrel and European gas prices briefly surged by 35 per cent after Iran pounded Qatar’s Ras Laffan energy hub and other Middle Eastern oil and gas infrastructure with missiles.
Interest rates were held at 3.75 per cent instead of the previously expected cut, as the Bank of England warned that the war could push inflation as high as 3.5 per cent by July on the back of rising energy bills, and that rates could rise – creating misery for homeowners.
It came as:
- US defence secretary Pete Hegseth said “ungrateful” European allies should be thanking Donald Trump for the war
- Trump claimed he was unaware of Israel’s strike on Iran’s South Pars gas field
- Oman called the US/Israel attacks a “grave miscalculation”
- Europe’s biggest airlines warned of higher fares
Iran’s attacks were in retaliation to an Israeli strike on the vital South Pars gas field, which drew condemnation from the Gulf states as well as Tehran. It was the first attack of the war so far on an energy production facility. Tehran fired missiles at multiple energy sites across the Gulf, including a Saudi oil refinery, Qatari gas facilities and two more oil refineries in Kuwait.
While Sir Keir Starmer and Emmanuel Macron called for de-escalation, President Trump threatened to “massively blow up” the South Pars facility if Iran did not halt its retaliatory attacks, repeating his claim that US forces had “obliterated” Iran’s navy and military, adding that the war was “substantially ahead of schedule”. He denied that plans were being made to send more American troops to the region.
John Healey, the UK defence secretary, said Tehran’s tit-for-tat responses threatened to further destabilise the region and Europe’s economies. He called them a “serious escalation”, adding: “They further destabilise the region and we will step up the defensive support that we can offer to those Gulf states.”
British forces are already deployed to the Middle East, with RAF jets flying defensive sorties against Iranian drones across the Gulf and British air defence systems protecting critical infrastructure in Saudi Arabia. UK military planners have also joined US Central Command to help formulate proposals for opening the Strait of Hormuz, a critical trade route for the world’s oil and gas.But there were signs of growing frustration towards Washington’s war aims in the Gulf states, with Oman’s foreign minister claiming that the conflict was President Trump’s “greatest miscalculation”.
In the most scathing attack on Washington’s foreign policy yet by a Gulf state, Badr Albusaidi said “this is not America’s war” and criticised Mr Trump for supporting Israel. Writing in The Economist, he called on American allies to help extricate it from the conflict, which has continued for a third week despite failing to achieve the US and Israel’s stated aim of instigating regime change in Tehran or stopping its nuclear programme.
Meanwhile, the Bank of England has warned that it may have to put up interest rates if the war continues to drive up inflation and unemployment. Its governor, Andrew Bailey, said the impact was already being felt by consumers as petrol prices surge and that he is “ready to act as necessary to ensure inflation remains on track to meet the 2 per cent target”. That would pave the way for a rate hike as early as the end of April.
Bets on the financial markets suggest a 50/50 chance that Britain will face higher interest rates from next month – and the possibility of two more rises by the end of the year.
Danni Hewson, head of financial analysis at AJ Bell, said: “Markets are now pricing in an almost 50 per cent chance that April’s meeting will see rates rise to 4 per cent with the potential for two additional rate hikes by the end of the year. But no one has a crystal ball. No one knows how long the conflict will last or the amount of damage that could be inflicted on crucial energy infrastructure by the time it ends.”
Business
Watch: How oil and gas prices are pushing up the cost of living
From fuel to mortgages, the BBC looks at how oil and gas prices could push up the cost of living.
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Business
US considers lifting sanctions on some Iranian oil
“To put it mildly, this is bananas,” said David Tannenbaum, director of Blackstone Compliance Services, a consultancy specialising in maritime sanctions. “Essentially we’re allowing Iran to sell oil, which could then be used to fund the war effort.”
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