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Vodafone down: Thousands of UK customers report broadband issues

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Vodafone down: Thousands of UK customers report broadband issues


Liv McMahonTechnology reporter

Getty Images A man wearing a suit and holding his phone stands in front of a Vodafone sign.Getty Images

Thousands of Vodafone customers across the UK have reported its services are down.

Downdetector, which monitors web outages, showed more than 130,000 people had flagged problems affecting their Vodafone broadband or mobile network on Monday afternoon.

According to its website, the firm has more than 18 million customers in the UK, including nearly 700,000 home broadband customers.

In an updated statement on Monday evening, Vodafone apologised to customers and said its network was “recovering”.

“This afternoon the Vodafone network had an issue affecting broadband, 4G and 5G services,” a company spokesperson said.

“2G voice calls and SMS messaging were unaffected and the network is now recovering.

“We apologise for any inconvenience this caused our customers.”

It comes after people on social media said they were struggling to access Vodafone customer service operators, amid ongoing issues affecting mobile data and broadband.

Many also said they have had difficulty accessing the company’s website and app, which typically allow people to view the status of its network services.

Customers have also taken to social media to complain of “complete outages” in their area.

The issues appear to have begun for customers shortly after 15:00 BST.

Internet monitor Netblocks said in a post on X that live network data showed Vodafone was experiencing “a national outage” impacting both broadband and mobile data.

Some customers expressed being doubly frustrated by not being able to access their Wi-Fi or mobile data.

“Sort it out soon please,” wrote one frustrated X user – who said they were having to use a coffee shop’s Wi-Fi to access online services, without the means to do so using their mobile data or broadband.

Another said they were self-employed and could not work because of the outage, adding: “Never regretted more having my mobile and broadband on the same network.”

The issues are also understood to have impacted some Vodafone shops.

BBC News A piece of A4 paper stuck to the inside of a window of a Vodafone shop states: "YES Vodafone Network is currently down. NO there isn't anything we can do. NO we DON'T KNOW when it is back up. Hopefully 1-2h"BBC News

A Vodafone store in Clapham, south-west London, was seen by BBC News to have information signs on its windows, with multiple customers waiting outside asking staff what was going on with their signal.

‘Dropped off the internet’

The issues affecting Vodafone services have also impacted customers of other telecoms firms that use its network.

Downdetector saw a similar spike in reports on Monday afternoon from users of the mobile network Voxi, which is owned by Vodafone.

Lebara, which piggy-backs off Vodafone’s network, has also been affected by the company’s outage.

“Outages have been reported across multiple networks across broadband and mobile services,” said Sabrina Hoque, telecoms expert at Uswitch.

These, she added, can be “a really frustrating experience for customers, especially when it’s not clear how long it could last”.

Vodafone has not yet said how long it expects its outage to last – though its website since appears to have come back online.

Cloudflare Radar, which tracks and displays patterns in global internet traffic, said in a post on Bluesky earlier it had “effectively dropped off the internet, with traffic dropping to zero”.

The company has also not said what caused the issue affecting its networks.

“Incidents like this are often caused by a technical fault or configuration error rather than a major cyber-attack, so until more details are confirmed it’s best not to speculate,” said Daniel Card, a cyber expert with BCS, The Chartered Institute for IT.

“Having teams capable of diagnosing and responding rapidly to network failures is key to maintaining public trust and keeping the UK’s digital infrastructure running smoothly.”

Additional reporting by Ewan Somerville.

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Key Financial Deadlines That Have Been Extended For December 2025; Know The Last Date

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Key Financial Deadlines That Have Been Extended For December 2025; Know The Last Date


New Delhi: Several crucial deadlines have been extended in December 2025, including ITR for tax audit cases, ITR filing and PAN and Aadhaar linking. These deadlines will be crucial in ensuring that your financial affairs operate smoothly in the months ahead.

Here is a quick rundown of the important deadlines for December to help you stay compliant and avoid last-minute hassles.

ITR deadline for tax audit cases

The Central Board of Direct Taxes has extended the due date of furnishing of return of income under sub-Section (1) of Section 139 of the Act for the Assessment Year 2025-26 which is October 31, 2025 in the case of assessees referred in clause (a) of Explanation 2 to sub-Section (1) of Section 139 of the Act, to December 10, 2025.

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Belated ITR filing deadline

A belated ITR filing happens when an ITR is submitted after the original due date which is permitted by Section 139(4) of the Income Tax Act. Filing a belated return helps you meet your tax obligations, but it involves penalties. You can only file a belated return for FY 2024–25 until December 31, 2025. However, there will be a late fee and interest charged.

PAN and Aadhaar linking deadline

The Income Tax Department has extended the deadline to link their PAN with Aadhaar card to December 31, 2025 for anyone who acquired their PAN using an Aadhaar enrolment ID before October 1, 2024. If you miss this deadline your PAN will become inoperative which will have an impact on your banking transactions, income tax return filing and other financial investments.



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Stock Market Live Updates: Sensex, Nifty Hit Record Highs; Bank Nifty Climbs 60,000 For The First Time

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Stock Market Live Updates: Sensex, Nifty Hit Record Highs; Bank Nifty Climbs 60,000 For The First Time


Stock Market News Live Updates: Indian equity benchmarks opened with a strong gap-up on Monday, December 1, touching fresh record highs, buoyed by a sharp acceleration in Q2FY26 GDP growth to a six-quarter peak of 8.2%. Positive cues from Asian markets further lifted investor sentiment.

The BSE Sensex was trading at 85,994, up 288 points or 0.34%, after touching an all-time high of 86,159 in early deals. The Nifty 50 stood at 26,290, higher by 87 points or 0.33%, after scaling a record intraday high of 26,325.8.

Broader markets also saw gains, with the Midcap index rising 0.27% and the Smallcap index advancing 0.52%.

On the sectoral front, the Nifty Bank hit a historic milestone by crossing the 60,000 mark for the first time, gaining 0.4% to touch a fresh peak of 60,114.05.

Meanwhile, the Metal and PSU Bank indices climbed 0.8% each in early trade.

Global cues

Asia-Pacific markets were mostly lower on Monday as traders assessed fresh Chinese manufacturing data and increasingly priced in the likelihood of a US Federal Reserve rate cut later this month.

According to the CME FedWatch Tool, markets are now assigning an 87.4 per cent probability to a rate cut at the Fed’s December 10 meeting.

China’s factory activity unexpectedly slipped back into contraction in November, with the RatingDog China General Manufacturing PMI by S&P Global easing to 49.9, below expectations of 50.5, as weak domestic demand persisted.

Japan’s Nikkei 225 slipped 1.6 per cent, while the broader Topix declined 0.86 per cent. In South Korea, the Kospi dropped 0.30 per cent and Australia’s S&P/ASX 200 was down 0.31 per cent.

US stock futures were steady in early Asian trade after a positive week on Wall Street. On Friday, in a shortened post-Thanksgiving session, the Nasdaq Composite climbed 0.65 per cent to 23,365.69, its fifth consecutive day of gains.

The S&P 500 rose 0.54 per cent to 6,849.09, while the Dow Jones Industrial Average added 289.30 points, or 0.61 per cent, to close at 47,716.42.



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South Korea: Online retail giant Coupang hit by massive data leak

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South Korea: Online retail giant Coupang hit by massive data leak


Osmond ChiaBusiness reporter

Getty Images Coupang logo on mobile phone screen against a white backgroundGetty Images

Coupang is often described as South Korea’s equivalent of Amazon.com

South Korea’s largest online retailer, Coupang, has apologised for a massive data breach potentially involving nearly 34 million local customer accounts.

The country’s internet authority said that it is investigating the breach and that details from the millions of accounts have likely been exposed.

Coupang is often described as South Korea’s equivalent of Amazon.com. The breach marks the latest in a series of data leaks at major firms in the country, including its telecommunications giant, SK Telecom.

Coupang told the BBC it became aware of the unauthorised access of personal data of about 4,500 customer accounts on 18 November and immediately reported it to the authorities.

But later checks found that some 33.7 million customer accounts – all in South Korea – were likely exposed, said Coupang, adding that the breach is believed to have begun as early as June through a server based overseas.

The exposed data is limited to name, email address, phone number, shipping address and some order histories, Coupang said.

No credit card information or login credentials were leaked. Those details remain securely protected and no action is required from Coupang users at this point, the firm added.

The number of accounts affected by the incident represents more than half of South Korea’s roughly-52 million population.

Coupang, which is founded in South Korea and headquartered in the US, said recently that it had nearly 25 million active users.

Coupang apologised to its customers and warned them to stay alert to scams impersonating the company.

The firm did not give details on who is behind the breach.

South Korean media outlets reported on Sunday that a former Coupang employee from China was suspected of being behind the breach.

The authorities are assessing the scale of the breach as well as whether Coupang had broken any data protection safety rules, South Korea’s Ministry of Science and ICT said in a statement.

“As the breach involves the contact details and addresses of a large number of citizens, the Commission plans to conduct a swift investigation and impose strict sanctions if it finds a violation of the duty to implement safety measures under the Protection Act.”

The incident marks the latest in a series of breaches affecting major South Korean companies this year, despite the country’s reputation for stringent data privacy rules.

SK Telecom, South Korea’s largest mobile operator, was fined nearly $100m (£76m) over a data breach involving more than 20 million subscribers.

In September, Lotte Cards also said the data of nearly three million customers was leaked after a cyber-attack on the credit card firm.



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