Business
American Express, credit card provider to the wealthy, wants even more high spenders
American Express announces the new platinum business card.
Courtesy: American Express
American Express is finding that even for a provider of credit cards to the affluent, it pays to focus on the highest of high rollers.
The company recently shifted marketing dollars to its refreshed Platinum card, which carries an $895 annual fee, and away from no-fee cash back cards, CEO Stephen Squeri told analysts Friday after the company reported fourth-quarter results.
Doing that helps to boost overall spending levels as high-end consumers continue to thrive, a tactic that leads to both rising fee revenue from premium cards and lower loan defaults, executives said.
“We have the ability … to be really flexible with our marketing investments, and we saw a tremendous demand for premium products, particularly the Platinum card,” Squeri said.
“The overall portfolio is slowly getting more premium [as] the Platinum portfolio is growing at a very fast pace,” he added.
AmEx’s strategy shift is the latest example of the so-called “K-shaped” U.S. economy playing out, in which wealthy consumers continue to spend freely while others rein in their expenses. Data from the card company shows that demand for high-end products and luxury experiences is accelerating, while purchases in more basic categories rises at a slower pace.
Spending at luxury retailers surged 15% in the quarter, business and first-class airfare purchases rose 9%, and luxury hotel spending was up 12%, CFO Christophe Le Caillec told CNBC in an interview.
Meanwhile, spending at airlines and lodging more generally was up 3% and 5%, respectively, during the quarter, showing that the richest cardmembers are driving results.
Card growth slowing
The commentary helped allay fears from analysts that the relaunch of the pricey Platinum card last fall hadn’t gone well.
AmEx said Friday that new card accounts hit 2.9 million at year-end, a decline from the third quarter and the lowest figure in the past five quarters, as the company focused on its more profitable card products.
“We are incrementally worried that the Platinum Card refresh isn’t generating much traction,” said BTIG analysts led by Vincent Caintic, citing new competition from other card issuers and consumer weariness over high fees and cumbersome perks.
While the company doesn’t disclose its total number of cardmembers, including for the Platinum card, Squeri told analysts Friday that “all of the metrics that we look at speaks to the fact that this was a wildly successful product launch.”
Still, shares of AmEx were down about 3.5% in midday trading after the company’s results and guidance disappointed some.
Earnings per share of $3.53 were a penny below the consensus estimate, according to LSEG.
That was due in part to higher-than-expected expenses, at $14.5 billion, driven by the costs of the Platinum refresh, the company said.
“If there is a rub, perhaps it is that 4Q clearly shows the cost of the Platinum refresh, but doesn’t show a corresponding bump on new accounts,” wrote Truist analyst Brian Foran in a research note.
Business
Heineken to boost British pubs with £44 million investment before World Cup
Heineken has announced a substantial investment exceeding £44 million into hundreds of its pubs across the UK, a move expected to create approximately 850 jobs.
The Dutch brewing giant’s Star Pubs operation, which manages 2,350 sites nationwide, is undertaking this significant financial commitment despite a challenging period for the pub sector.
The industry has faced considerable pressure over the past year, grappling with escalating labour costs and increases in national insurance contributions.
Concurrently, consumer spending has been constrained by concerns over inflation and rising unemployment, further impacting pub revenues. However, pubs did receive additional business rates support from the government last month, aimed at alleviating some of these financial burdens.
Lawson Mountstevens, managing director of Star Pubs, indicated that the investment strategy is partly designed to bolster revenues and help the group navigate the recent “sustained increases in running costs”.
This year, £44.5 million will be allocated to upgrades for 647 pubs. A notable 108 of these venues are earmarked for particularly significant cash injections, with each transformation costing at least £145,000.
Heineken clarified that while the majority of its pubs are group-owned, they are independently operated by local licensees. A key focus for this investment, particularly in the lead-up to the 2026 football World Cup, will be on sports-focused venues.
The pub firm and brewer has a history of significant investment in British pubs, having pumped £328 million into the sector since 2018. Work has already commenced at 52 locations, including eight projects dedicated to reopening boarded-up pubs that have endured lengthy closures.
Mr Mountstevens also urged the government to reduce the tax burden on pubs, arguing it would ease cost pressures and foster further job creation within the industry.
He stated: “We can only do so much; the root-and-branch reform of business rates that the industry has been calling for over many years is urgently required, as well as a lowering of the burden of taxation on pubs, including VAT and beer duty.”
He concluded with a direct appeal: “We are calling on the Government to support us in bringing out the best in the Great British pub.”
Business
GameStop makes $55.5bn takeover offer for eBay
GameStop’s boss Ryan Cohen says he sees potential to make eBay a much bigger rival to Amazon.
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Business
US denies Iranian report warship was struck by missiles
It comes as the US said on Monday it will begin to help “guide” vessels out of the Strait of Hormuz.
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