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UBS Opens New GCC: How India Becoming The World’s Back Office Powerhouse
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UBS has inaugurated a GCC in India, underlining the country’s rising prominence as a global hub for corporate shared services, technology, and high-value operations
GCC
UBS has inaugurated a new Global Capability Centre (GCC) in India, underlining the country’s rising prominence as a global hub for corporate shared services, technology, and high-value operations. This development comes amid robust growth in India’s GCC ecosystem, which now spans more than 1,700 centres employing over 1.9 million professionals, and is projected to expand to 2,400 GCCs with 2.8 million jobs by 2030, according to the FICCI-ANAROCK report Workplaces 2025: India Commercial Real Estate Reimagined.
India’s GCC Market on a Growth Trajectory
India’s GCC market, valued at USD 64 billion in 2024, is expected to reach USD 105–110 billion by 2030, growing at a CAGR of 10%. The sector’s rapid expansion has been fueled by demand from IT/ITeS, BFSI, Healthcare & Life Sciences, and ER&D.
Bengaluru continues to dominate the GCC landscape, hosting over 875 centres, nearly 29% of India’s total GCCs, driven by its deep talent pool, mature ecosystem, and global investment appeal. Other key cities include Pune, Delhi-NCR, and Hyderabad, while emerging Tier 2 cities such as Jaipur, Kochi, Indore, Coimbatore, and Surat are increasingly attracting GCC investments, marking the next frontier of growth.
In 2025, GCCs accounted for over 32.5 million sq. ft. of leased office space out of a total 80.5 million sq. ft. across India’s top seven cities. The top 7 cities collectively now hold around 800 million sq. ft. of Grade-A office stock, with Bengaluru and NCR accounting for nearly half the total supply.
PropTech and AI Driving the Future of Offices
A parallel trend accelerating GCC growth is the adoption of PropTech and AI in India’s commercial real estate, as highlighted in Cushman & Wakefield’s report From Square Footage to Smart Footage. Over 2,200 PropTech firms now operate across India’s commercial building lifecycle, introducing technologies that improve operational efficiency, digital connectivity, wellness, and sustainability.
AI-enabled workplace solutions and certifications such as WELL, WiredScore, and green building ratings have become baseline expectations for Grade-A offices, with 52% of India’s office stock green-certified by H1 2025. Institutional ownership, including REITs, now commands around 90% of REIT-owned office portfolios with digital and sustainability standards embedded.
GCCs are leading the demand for such digitally enabled workspaces, particularly for AI, cloud, and data-centric functions, which are expected to nearly double their share by 2030, pushing landlords and developers to offer future-ready, compliance-ready campuses.
Economic and Policy Tailwinds
India’s attractiveness as a GCC hub is further reinforced by the Union Budget 2026, which introduces a uniform safe harbour margin of 15.5% across IT services, and increases the threshold from ₹300 crore to ₹2,000 crore. This simplifies compliance and incentivises the migration of high-value tech functions to Indian GCCs.
The IFSC model has also proven popular, particularly for financial services GCCs, offering tax benefits for up to 20 years and automated, rule-driven approvals. These measures, along with India’s skilled workforce and cost efficiencies, have transformed GCCs from purely cost centres to strategic hubs, handling complex, high-value operations for global corporations.
As India’s GCC footprint expands beyond metro cities into Tier 2 centres, the sector is expected to fuel office leasing, job creation, and infrastructure development over the next decade. The combination of robust real estate supply, PropTech adoption, and supportive policy frameworks positions India to consolidate its status as a preferred destination for global capability centres, drawing both multinational corporations and institutional real estate investors.
Anuj Puri, Chairman of ANAROCK Group, summarised: “India’s GCC market is not only growing in size but also in strategic importance. With rising demand for premium workspaces, skilled talent, and digital capabilities, India is set to remain the preferred hub for global corporations over the next decade.”
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February 12, 2026, 12:53 IST
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