Connect with us

Business

Club nation: Why Costco, Sam’s Club and BJ’s are opening new stores and gaining members

Published

on

Club nation: Why Costco, Sam’s Club and BJ’s are opening new stores and gaining members


Costco Wholesale, Sam’s Club and BJ’s Wholesale stores.

Getty Images

On Costco’s last earnings call, executives were grilled about a problem few companies have: how is the company managing crowded stores and jammed-up parking lots?

That dilemma is a sign of the times for membership-based warehouse clubs. More Americans have literally joined the club — fueling growth for Costco, Walmart-owned Sam’s Club and BJ’s.

All three retailers are opening more locations across the country. Shares of the companies have shot up in the past five years, with Costco’s stock up about 215% and BJ’s up about 305% since the day the Covid pandemic began in March 2020. And Gen Z and millennial shoppers have helped fuel the club channel’s gains, as trendier brands and more convenient digital offerings attract younger shoppers.

High inflation “brought the club channel more and more into focus,” said Bobby Griffin, a consumer analyst at equity research firm Raymond James. The clubs have long been known as a place to buy cheaper gas or bulk packs of household staples for less.

Yet the companies have continued to “up the ante,” he said. Merchandise has gotten sharper, private label offerings have become stronger and the shopping experience has gotten more enjoyable as the retailers have spruced up stores and added more technology, he said.

Clubs have benefitted from an element of surprise, too. Along with selling bulk packs of paper towels and Keurig coffee pods, clubs have caught the attention of shoppers with items that tap into a desire for dupes or go viral on social media — such as Costco’s gold bars, which racked up more than $100 million in sales in a single quarter.

Along with the breakaway hit of gold bars, the many card-carrying members of Costco prompted an unusual message from the U.S. Transportation Security Administration this year. As the government agency phased in stricter requirements for ID cards, it announced across its social media accounts in June that Costco’s membership cards don’t count as a Real ID.

And Costco’s loyal fan following helped it to post strong sales — and attract support — despite some backlash for sticking by its diversity, equity and inclusion policies.

As they pick up newer and younger members, the warehouse clubs see more room for growth.

Sam’s Club earlier this year announced plans to open 15 clubs per year going forward, along with renovating its approximately 600 current clubs. It’s expanding its footprint again after shutting 63 locations across the country in 2018.

BJ’s plans to open 25 to 30 new clubs over the next two fiscal years. The smallest club player, which has historically had more locations on the East Coast, has broken into new markets like Texas by opening four locations in the Dallas-Fort Worth area.

And Costco has stuck with an aggressive expansion plan of opening about 30 clubs per year, with just over half of those in the U.S. and the rest in other parts of the globe, CFO Gary Millerchip told CNBC. In early August, Costco opened four clubs in three different countries: Quebec, Canada; North Guadalajara, Mexico; The Villages in Florida and Richland, Washington.

Costco is opening some of its new locations this year in existing markets where its clubs are crowded, Millerchip said.

Club retailers still face pressure, though, including an uncertain job market and tariffs. The companies have laid out strategies to reduce their hit from the duties: Costco leaders, for example, said on an earnings call that they diverted imported merchandise with high tariffs to their warehouse clubs in other parts of the world instead of the U.S.

Clubs’ rotating brands and treasure hunt approach could reduce their vulnerability to tariffs. While the retailers sell imported merchandise like furniture and clothing, the bulk of sales come from groceries, and the retailers could swap out or drop an item hit by high tariffs, Griffin said.

BJ’s will carry more holiday items this year from the U.S. or countries with lower tariff exposure, said Bill Werner, BJ’s executive vice president of strategy and development.

As retailers digest the long-term effects of tariffs, Costco will give the latest read on its business, and the club channel, when it reports earnings on Thursday.

Sushi dinners and speedier shopping

The desire for both convenience and cheaper food options has been a boon to warehouse clubs in recent years. Instead of ordering from a restaurant, customers have turned to club chains to deliver dinner.

Earlier this year, Sam’s Club’s rotisserie chicken, which costs $4.98, and its hot pizzas, which cost $8.98 apiece, joined the list of items that members can get dropped at their doors. And starting last year, the retailer began setting up sushi stations where chefs make fresh rolls, which start at around $8 for a roll, in front of customers each day. It recently made sushi available for curbside pickup and delivery, too.

Those are examples of the way that warehouse clubs — notoriously low-tech and low-frills — have flipped the script in the digital age.

Sam’s Club has added sushi stations to its stores where chefs make the rolls fresh. The sushi can also be delivered by same-day delivery to customers’ homes.

Courtesy of Sam’s Club

In the past, shoppers made a tradeoff for lower prices at clubs, Sam’s Club CFO Todd Sears said. They faced long lines, waited to get receipts checked at the store exit and navigated a maze of aisles when trying to find an item.

“Experience wasn’t a huge element of the club channel,” Sears said in an interview. “In fact, it was kind of billed as the experience might be a little bit worse, but you’re going to make up for it with value.”

Now, curbside pickup, home delivery and new store tech has made the shopping experience faster and more pleasant, he said.

“Someone coming home for work can pop in and get out within three minutes and have a meal for home,” Sears said, noting the company is seeing more frequent club visits instead of just huge stock-ups.

Sam’s Club, in particular, has used tech to stand out from competitors. Customers can skip the checkout line by using Scan & Go, a feature in the retailer’s app that allows shoppers to ring up their own items while browsing the aisles. About 40% of its transactions are through Scan & Go, Sears said.

It’s leaned on other tech, too, including automated floor scrubbers that free up employees’ time to help customers and high-tech archways at the exits that verify most purchases automatically instead of requiring an employee to manually check a receipt.

BJ’s, too, has capitalized on speedier digital options that appeal to busy families and younger shoppers. E-commerce sales at the club jumped 34% in the most recent quarter compared to the year-ago period. CEO Bob Eddy described the digital gains as a “generational unlock” that’s attracted busy families and younger shoppers.

Digital offerings have become a popular and lucrative part of BJ’s business, Werner said. Same-day delivery orders tend to be about 25% to 30% bigger baskets than in-club shops, he said. It charges a $15 fee for the deliveries, or members can pay $100 per year for unlimited same-day deliveries.

Still, Werner said BJ’s biggest selling point “comes back to value” with its pledge to undercut typical grocery store prices by roughly 25%. Food and household essentials like laundry detergent drive about 85% of its sales, he said.

At Costco, the largest club player by size and stock price, have more than doubled over the last decade. Yet digital sales, while growing, account for only a small part of its overall sales.

About 8% of Costco’s business comes from e-commerce, excluding third-party deliveries from Instacart and travel bookings, CEO Ron Vachris said on the company’s May earnings call.

Over half of members have downloaded Costco’s app, but its digital business is still in the early stages, Millerchip said on the company’s earnings call. He said as Costco will keep adding customer-friendly features, such as making it easier to search for items or save a credit card to speed up checkout.

“We still see it [e-commerce] as an area where we’d expect to outpace our overall growth,” he said on its earnings call.

A customer pushes a shopping cart towards the entrance of a BJ’s Wholesale Club Holdings Inc. location in Miami, Florida.

Scott McIntyre | Bloomberg | Getty Images

Younger shoppers, trendier brands

The retailers’ membership counts reflect how the U.S. has become a club nation.

Costco had nearly 80 million paid household members globally as of the end of its most recent quarter, which ended in mid-May. BJ’s, the smallest of the three club names, has grown to about 8 million members as of the most recently reported quarter, a 55% increase since it went public seven years ago.

Sam’s Club does not disclose its membership total, but its membership income grew nearly 8% in the U.S. in the most recent quarter. And its gains inspired the retailer to pledge this spring that it would double its membership over the next eight to 10 years.

Yet that growth is coming from a different kind of member. Along with soccer moms and big families, it’s drawn more Gen Z and millennial consumers. Those members include new homeowners, households without kids, and city dwellers who don’t have mortgages or abundant pantry space.

Sam’s Club’s fastest growing customer category is Gen Z and millennials, which have accounted for half of its membership growth for more than two years, Sears said.

Customers look over clothing items displayed on April 18, 2025 at a Costco branch in Niantic, Connecticut.

Robert Nickelsberg | Getty Images

Costco’s Millerchip told CNBC that its average age of members has fallen, and just under half of its new members that sign up each year are now under age 40. He said the club’s popularity during the Covid pandemic, the ease of digital sign-ups and increased social media attention on Costco all contributed to that trend.

Customers between the ages of 25 and 34 are the fastest growing spending segment of the club channel when it comes to merchandise outside of the grocery department, according to market research firm Circana.

That age group’s spending on general merchandise at clubs rose by 3% for January to July 2025 compared to the same period in the year prior, according to Circana, which tracks checkout data across retailers.

All three warehouse clubs have broadened their merchandise and bulked up digital options, particularly since the Covid pandemic, said Marshal Cohen, a chief industry advisor for Circana.

Along with lower-priced private label versions of items like olive oil and paper towels, clubs carry children’s clothing and back-to-school supplies, sell giftable items like jewelry and offer lower-priced health and wellness items like hearing aids, contact lenses and vitamins. That’s given shoppers more reasons to return to their stores and websites between stock-ups.

“They’re curating not only the brands better, but creating a better sense of adventure for the shopper,” he said.

Plus, he said the “great migration” of younger Americans during the pandemic from smaller apartments in cities to bigger homes in the suburbs or rural areas created a new customer base.

The improved merchandise at clubs has caught the attention and ire of competitors as well. Lululemon filed a lawsuit against Costco in late June, alleging that the company violated patents by selling lower-priced dupes of its athleisurewear including hoodies, jackets and pants.

Costco’s CFO Millerchip declined to comment on the lawsuit.

Clubs have drawn both young and more established brands that want to get picked up by the retailers.

Wellness brand Frida, best known for popular baby supplies like the NoseFrida, is exploring how its products could be packaged and sold in a club, founder and CEO Chelsea Hirschhorn said. She said the club channel has become more appealing as it moves away from generic products and adds more modern brands.

For some members, including Patrick Bannon, club retailers’ eye-catching assortment can be a danger to the wallet. The 29-year-old graduate student joined Costco about two years ago. At least every other month, he drives to a nearby Costco for a shopping trip — even though the drive can take 45 minutes in traffic and on weekend and evening visits, it can be tricky to “move your cart more than an inch without running into somebody.”

For Bannon, it takes creativity to squeeze bulk purchases into the cabinets, freezer and fridge space of the one-bedroom apartment in the Boston area that he rents with his girlfriend.

In his apartment, he has currently stashed away five different types of protein bars, two pounds of frozen vegetables, two one-gallon jugs of vegetable oil and three or four pounds of frozen chicken.

He signed up for Costco to buy cheaper groceries and staples like trash bags, but he’s wound up purchasing giant bags of snacks, a new brand of cold brew coffee and even khaki pants.

“You get to be a kid in the candy store again,” he said. “Except it’s not all candy.”



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Tariff jitters: US consumer confidence slips in December; inflation and jobs worries deepen – The Times of India

Published

on

Tariff jitters: US consumer confidence slips in December; inflation and jobs worries deepen – The Times of India


US consumer confidence weakened in December, sliding to its lowest level since President Donald Trump rolled out sweeping tariffs earlier this year, as households grew more anxious about high prices, trade levies and job prospects, according to a survey by the Conference Board.The Conference Board said its consumer confidence index fell 3.8 points to 89.1 in December from an upwardly revised 92.9 in November, AP reported. The reading is close to the 85.7 level recorded in April, when the Trump administration introduced import taxes on key US trading partners, AP reported.Consumers’ assessment of current economic conditions saw a sharper drop. The present situation index fell 9.5 points to 116.8, reflecting growing unease about inflation and employment conditions. Write-in responses to the survey showed that prices and inflation remained the biggest concern for consumers, alongside tariffs.Short-term expectations for income, business conditions and the labour market were little changed at 70.7, but remained well below 80 — a threshold that can signal a recession ahead. This was the 11th straight month that expectations stayed under that level.Perceptions of the job market also weakened. The share of consumers who said jobs were “plentiful” fell to 26.7% in December from 28.2% in November, while those who said jobs were “hard to get” rose to 20.8% from 20.1%.The softer sentiment follows recent labour market data showing mixed signals. Government figures released last week showed the US economy added 64,000 jobs in November after losing 105,000 jobs in October. The unemployment rate climbed to 4.6% last month, its highest level since 2021.Economists say the labour market is stuck in a “low hire, low fire” phase, as companies remain cautious amid uncertainty over tariffs and the lingering effects of high interest rates. Since March, average monthly job creation has slowed to about 35,000, down from 71,000 in the year ended March. Federal Reserve chair Jerome Powell has said he suspects those figures could be revised even lower, AP reported.



Source link

Continue Reading

Business

Government waters down farm inheritance tax plan

Published

on

Government waters down farm inheritance tax plan


Kate WhannelPolitical reporter

PA Media A tractor near the near the Elizabeth Tower central LondonPA Media

Farmers protested against the changes again at last month’s Budget

Government proposals to tax inherited farmland have been watered down, with the planned threshold increasing from £1m to £2.5m.

The climbdown follows months of protests by farmers and concern from some Labour backbenchers.

At last year’s Budget, ministers said they would start imposing a 20% tax on inherited agricultural assets worth more than £1m from April 2026, ending the 100% tax relief that had been in place since the 1980s.

In an announcement put out after MPs had left Parliament for the Christmas recess, Environment Secretary Emma Reynolds said: “We have listened closely to farmers across the country and we are making changes today to protect more ordinary family farms.”

“It’s only right that larger estates contribute more, while we back the farms and trading businesses that are the backbone of Britain’s rural communities, ” she said.

Head of the National Farmers’ Union Tom Bradshaw welcomed the change, telling BBC Radio 5 Live it “takes out many family farms from the eye of a pernicious storm”.

Gavin Lane, president of the Country Land and Business Association, said: “The government deserves credit for recognising the flaws in the original policy and changing course.

“However, this announcement only limits the damage – it doesn’t eradicate it entirely.

“Many family businesses will own enough expensive machinery and land to be valued above the threshold, yet still operate on such narrow profit margins that this tax burden remains unaffordable.”

Ben Ardern, a farmer from Derbyshire, told the BBC said it was “a step in the right direction”.

He said the government should “drop it [the tax] for family farms… and just tax the people who have got the money to tax.

“The big corporations who have just buried money into land – they’re not farmers, they have just done it to avoid tax. Farmers haven’t bought land to avoid tax, we’ve bought land to farm it and grow food.”

Ben Ardern, a third generation beef and dairy farmer from Buxton, has organised protests against the tax

In the 14 months since the initial proposal was announced, there have been regular protests by farmers outside Parliament.

Some Labour MPs in rural areas have also expressed concern. At a recent parliamentary vote on the plan, a dozen backbenchers abstained and one, Markus Campbell-Savours, voted against.

Campbell-Savours was subsequently suspended for voting against the government, meaning he now sits as an independent MP.

Conservative leader Kemi Badenoch said in a post on social media: “This fight isn’t finished.

“Other family businesses are still affected by Labour’s tax raid, and we will keep pushing until the tax is lifted from them too.”

Liberal Democrat spokesperson Tim Farron MP said: “It is utterly inexcusable that family farmers have been put through over a year of uncertainty and anguish since the government first announced these changes.

“We demand that the government scraps this unfair tax in full and if they refuse to, Liberal Democrats will submit amendments in the new year to bring it down.”

Reform UK deputy leader Richard Tice said: “This cynical climbdown – whilst better than nothing – does little to address the year of anxiety that farmers have faced in planning to protect their livelihoods… with British agriculture hanging by a thread, the government must go further and abolish this callous farms tax.”

In her first Budget in 2024, Chancellor Rachel Reeves announced she would be reversing the 100% inheritance tax relief on agricultural assets that had been in place since the 1980s.

The move would have seen inherited agricultural assets worth over £1m taxed at 20%, half the standard inheritance tax rate, raising an estimated £520m annually by 2029.

The government had argued that the change would protect smaller farms while stopping wealthy investors from buying farmland as a tax loophole.

However, it has now stepped back from the original proposal raising the threshold level to £2.5m.

Coupled with an exemption which allows farmers to pass on assets to their spouses tax-free, this new government concession means a couple could pass on up to £5m in qualifying assets, without paying tax.

Above the threshold, a 50% relief will be applied to the remaining assets.

According to the government, the number of estates in the UK expected to pay more inheritance tax in 2026/27 will be reduced from around 2,000 under the original plans to 1,100 under the new proposal.

The climbdown is the latest in a series of U-turns the government has made since being elected in July 2024.

Earlier this year the government eased cuts to winter fuel payments and backtracked on plans to make £5bn of cuts to the welfare bill.



Source link

Continue Reading

Business

US economy grows at fastest pace in two years

Published

on

US economy grows at fastest pace in two years


The US economy picked up speed over the three months to September, as consumer spending jumped and exports increased.

The world’s largest economy expanded at an annual rate of 4.3%, up from 3.8% in the previous quarter. That was better than expected, and marked the strongest growth in two years.

The figures offer a clearer picture of the state of the US economy heading into the end of the year, after data collection had been delayed by the US government shutdown.

The report showed consumer spending rising by 3.5%, compared with 2.5% in the previous quarter.



Source link

Continue Reading

Trending