jobs
IT Service Management Specialist at Alten Mexico – Mexico

Summary
Join ALTEN Mexico as an IT Service Management (ITSM) Specialist and play a vital role in implementing and maintaining IT Service Management processes. You will ensure that IT services are delivered effectively and efficiently. Responsibilities include developing, implementing, and managing ITSM processes aligned with best practices (ITIL), facilitating service desk operations, and monitoring SLAs and KPIs. You will also conduct regular reviews of ITSM processes and tools, collaborate with cross-functional teams, and provide training and support to staff. The ideal candidate will have a Bachelor’s degree in a related field and experience with the ITIL framework. ALTEN offers competitive salary, above-law benefits, career growth opportunities, a remote work scheme, and support for home office setup.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Are welcome JR, MID or Sr profiles with experience in ITIL framework, service desk management, incident and problem management
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills to effectively collaborate with teams and stakeholders
- Ability to work independently and handle multiple priorities
- Fluent in English, both written and spoken
Responsibilities
- Develop, implement, and manage ITSM processes aligned with best practices (ITIL)
- Facilitate service desk operations, ensuring high levels of customer satisfaction and timely resolution of incidents and requests
- Monitor and analyze service level agreements (SLAs) and key performance indicators (KPIs) to ensure compliance and drive improvements
- Conduct regular reviews of ITSM processes and tools, identifying opportunities for enhancements
- Collaborate with cross-functional teams to improve service delivery and support incident management, change management, problem management, and other ITSM processes
- Provide training and support to staff and stakeholders on ITSM tools and processes, promoting a culture of service excellence
- Drive continual service improvement initiatives, integrating user feedback and industry best practices
Preferred Qualifications
ITIL certification is a plus
Benefits
- Competitive salary
- Above-law benefits
- Career growth and development plan
- Remote work scheme
- Support for home office setup
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don’t own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
jobs
San Jose: A Top Destination for Job Seekers and Employers | Acara Solutions

Known for its cultural diversity, rich history, high quality of life, and sunny mild climate, San Jose continues to be the largest city in Northern California, the third largest in the state. San Jose is nestled between the Santa Cruz Mountains and the Bay Area.
Highly skilled workers from all over the nation and the world are drawn to San Jose, including aspiring entrepreneurs who want to take advantage of the city’s forward-thinking culture and the opportunities presented by the high-tech industry and thriving startup community. As we move through 2025, San Jose’s position as a premier destination for both employers and job seekers has only strengthened.
What attracts employers to San Jose in 2025?
If you’re a business owner or executive, there are several compelling reasons to consider locating your company in San Jose:
Tech and Innovation Hub: San Jose remains the undisputed capital of Silicon Valley—the global hub of innovation, entrepreneurship, and technological advancement. Home to more than 6,600 technology companies, including Google, Apple, Meta, and countless innovative startups, the region continues to offer access to a vibrant ecosystem of investors, accelerators, and cutting-edge businesses driving the future of AI, cloud computing, cybersecurity, and data analytics.
Highly Skilled Workforce: Boasting one of the world’s largest concentrations of highly educated and skilled workers, San Jose’s talent pool continues to expand. Local universities, including San Jose State University and Santa Clara University, provide a steady pipeline of skilled graduates. The region’s software developers are employed at 7.42 times the national rate, demonstrating the exceptional concentration of tech talent available to employers.
Robust Infrastructure: San Jose’s world-class infrastructure includes an international airport, major highways, and an extensive public transportation system featuring buses, light rail, and BART (Bay Area Rapid Transit), making it seamless for companies to operate globally while providing employees with sustainable commuting options.
Business-Friendly Environment: The city maintains its reputation for supporting business growth with streamlined permitting processes, competitive tax incentives, and responsive local government support, enabling companies to launch and scale efficiently.
What attracts job seekers to San Jose in 2025?
San Jose continues to rank as one of America’s top cities for job seekers, with several key advantages:
Exceptional Job Opportunities: The tech job market is experiencing remarkable growth, with computer and math fields seeing a 15.9% job growth rate in 2025. Despite some industry consolidation in late 2024, opportunities continue to expand across AI, machine learning, cybersecurity, and emerging technologies. The region hosts both established tech giants and thousands of innovative startups, creating diverse career paths in one of the world’s most dynamic markets.
Competitive Compensation: San Jose continues to offer some of the highest salaries in the United States, with tech professionals commanding premium wages that reflect the region’s high demand for skilled talent. The city’s compensation packages often include equity opportunities and comprehensive benefits that significantly enhance total earnings potential.
Urban Sophistication with Community Feel: As Northern California’s largest city, San Jose successfully combines metropolitan amenities with neighborhood charm, featuring a revitalized downtown district, diverse residential areas, and a welcoming, laid-back atmosphere that appeals to professionals and families alike.
Outstanding Quality of Life: San Jose consistently ranks among America’s premier cities for quality of life. Recent U.S. News and World Report rankings place San Jose 4th nationally for quality of life and #1 in California for overall livability. The city offers excellent public schools, a robust economy, world-class healthcare, and a thriving arts and cultural scene.
Cultural Diversity and Inclusion: Recognized as the ninth most culturally diverse city in the United States, San Jose celebrates its multicultural population through numerous festivals, cultural events, and community initiatives. The city’s inclusive environment attracts talent from around the globe and fosters innovation through diverse perspectives.
Rich Heritage and Modern Innovation: San Jose proudly balances its Spanish colonial history with cutting-edge innovation. The city hosts numerous cultural events including the San Jose Jazz Festival and Silicon Valley Pride, while maintaining historic landmarks like the Peralta Adobe, Fallon House, and the renowned San Jose Museum of Art.
Access to Natural Beauty: Surrounded by stunning scenery including the Santa Cruz Mountains, San Jose provides easy access to hiking and biking trails, numerous parks, and the pristine beaches of Santa Cruz, Monterey, and San Francisco, offering the perfect work-life balance for outdoor enthusiasts.
2025 Market Outlook and Trends
As we progress through 2025, several key trends are shaping San Jose’s employment landscape:
- AI and Emerging Technologies: Demand for professionals in artificial intelligence, machine learning, and automation continues to surge, creating new high-value career opportunities.
- Hybrid Work Models: Companies are embracing flexible work arrangements, making San Jose attractive to both local and remote talent seeking access to Silicon Valley opportunities.
- Startup Growth: Despite some industry consolidation, the entrepreneurial ecosystem remains vibrant, with new companies launching regularly and venture capital continuing to flow into innovative ventures.
- Sustainable Technology: Growing focus on clean tech and sustainable solutions is creating new job categories and attracting environmentally conscious businesses and workers.
Resources for 2025
Whether you’re an employer seeking top talent or a job seeker exploring opportunities in San Jose, here are current resources to help guide your decisions:
For Employers:
For Job Seekers:
Quality of Life Resources:
Are you an employer or job seeker contemplating expanding or relocating to the San Jose area? Download Acara’s latest labor force analytics for comprehensive market insights, including emerging occupations, industry growth trends, and current employment data. Learn more about our specialized talent acquisition solutions available through our San Jose office, where we help connect exceptional talent with innovative companies shaping the future of technology.
jobs
Data Analyst at Easy Agile – Australia

Summary
Join Easy Agile, a bootstrapped Australian start-up, as a mid-level Data Analyst and play a key role in transforming data into actionable insights. You will work with existing data models and pipelines, build analytical views using dbt and Snowflake, design dashboards in Metabase, and investigate data quality issues. Collaborate with cross-functional teams to understand reporting needs and deliver self-service solutions. Translate business requirements into analytical approaches, communicate findings, and improve data literacy across the company. Document methodologies and continuously improve data and reporting assets. Easy Agile offers flexible working options and a supportive environment.
Requirements
- You’re curious by nature and love digging into data to find the “why” behind the numbers
- You have strong analytical skills and experience working with SQL, Python and BI tools
- You’re confident with data visualisation and know how to present findings in ways that are clear and compelling
- You have experience working with dimensional data models and understand concepts like fact and dimension tables
- You’re proficient in dbt and comfortable building and maintaining models that support robust, scalable analytics
- You apply strong data visualisation and design principles and are confident using BI tools effectively
- You get energy from collaborating with others, asking great questions and tailoring your communication to suit your audience
- You’re detail oriented and care about data accuracy, testing and maintaining data trust
- You’re always looking for ways to improve how things work and enjoy contributing to a culture of continual learning
Responsibilities
- Investigate and answer complex business questions through data analysis
- Build analytical views on top of our Kimball-style data models using dbt and Snowflake
- Design interactive dashboards in Metabase (and future BI tools) that make insights accessible to everyone across the company
- Investigate data quality issues and work with the data team, stakeholders and external parties to resolve discrepancies
- Partner with cross functional teams to understand their reporting needs and deliver self-service solutions
- Translate business requirements into analytical approaches, clearly communicating findings and recommendations
- Help improve data literacy across the company by running education sessions, providing training on self service analytics tools and supporting teams to interpret and act on insights
- Document your methodologies and continuously improve data and reporting assets
Preferred Qualifications
- Have experience working in a SaaS business or with Atlassian tools
- Have experience with advanced data visualisation techniques
- Are familiar with basic machine learning concepts, predictive modeling and statistical techniques
Benefits
- Unique and generous Employee Share Option Plan (ESOP)
- Flexible working options (because we value outcomes over output)
- Four paid volunteer days a year to dedicate to your favourite cause
- An annual learning allowance of $5,000 to help you up-level your skills
- Bi-annual hackathon days to explore new ideas
- 1.5% in additional superannuation contributions per annum
- Company-funded parental leave (20 weeks full pay for the primary caregiver and 6 weeks for the secondary caregiver)
- Summer sessions where you get half days off on Fridays (Dec-Feb) to enjoy the amazing weather as you please
- $2000 to put towards your home-office fit out (if you choose to work from home)
- Team and company off-sites to invest in collaboration and connection
- Opportunities to travel overseas to conferences to learn more about our customers and agile
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don’t own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
jobs
Implementation Specialist at Provision IAM – Worldwide

Summary
Join Provision IAM, a leader in SaaS-based Identity and Access Management (IAM) solutions, as a fully remote Implementation Specialist. In this role, you will bridge our IAM/IGA platform and financial institution clients, configuring our solution to meet unique customer needs and ensuring smooth deployments. You will act as a trusted advisor throughout the implementation process, providing support and documenting client configurations. This position requires technical aptitude, experience with data mapping and scripting, strong problem-solving skills, and excellent communication. Preferred qualifications include experience in IAM, IGA, or related fields, and a background in financial services. Provision IAM offers a competitive salary, comprehensive benefits, a remote work setup, and opportunities for professional growth.
Requirements
- Technical aptitude with the ability to master new systems and concepts
- Experience with data mapping, light scripting, or system configuration
- Strong problem-solving skills and attention to detail
- Excellent communication skills and experience in customer-facing roles
- Ability to work independently in a fully remote environment
- Passion for learning and becoming a subject matter expert
- Must be legally authorized to work in the United States
- Must be proficient in English, both written and spoken
Responsibilities
- Partner with new customers to understand their specific needs and objectives
- Configure our IAM/IGA platform to align with client requirements
- Map data between disparate systems and implement appropriate access controls
- Perform light querying and scripting to customize implementations
- Become a subject matter expert (SME) on our platform and the middleware it leverages
- Provide professional, responsive support throughout the implementation process
- Document client configurations and contribute to implementation best practices
Preferred Qualifications
- Experience in IAM, IGA, RBAC, or adjacent technical fields
- Background in financial services or experience working with banks/credit unions
- Quality Assurance or software testing experience
- Familiarity with API integration concepts
- Experience with middleware platforms
Benefits
- Competitive Salary: $80,000 – $125,000 annually, based on experience and qualifications
- Comprehensive Benefits: Company-paid insurance coverage
- Retirement Plan: Simple IRA with company match
- Remote Setup: Company-provided equipment for practical remote work
- Work-Life Balance: Flexible work opportunities within a remote-first culture
- Impactful Work: Play a key role in enhancing security and compliance for financial institutions
- Professional Growth: Collaborate with a talented team shaping IAM/IGA best practices and innovations
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don’t own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
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