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Jaguar Land Rover staff to stay at home after cyber attack

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Jaguar Land Rover staff to stay at home after cyber attack


Jaguar Land Rover (JLR) has instructed factory staff to stay at home until at least Tuesday as the company continues to grapple with the fallout from a cyber attack.

The attack at the weekend forced the company to take vital IT systems offline, which has affected car sales and production.

Production remains halted at car factories in Halewood on Merseyside and Solihull in the West Midlands, as well as at its engine manufacturing centre in Wolverhampton.

The situation remains under review and output could remain suspended for longer.

Car sales have also been heavily disrupted, although the BBC understands some transactions have been able to take place.

JLR, which is owned by India’s Tata Motors, shut down its systems on Sunday in order to limit potential damage from the cyber attack.

It is now working to restore them in a controlled manner, but this is understood to be a highly complex process. It is also introducing work-arounds for systems that remain offline.

The attack occurred at what is traditionally a popular time for consumers to take delivery of a new vehicle. The latest batch of new registration plates became available on 1 September.

The disruption extends well beyond JLR’s own production lines, with its network of parts suppliers also forced to restrict their operations. Some have complained of a lack of transparency from the company.

Some repair garages have also warned that existing Jaguar or Land Rover owners may face delays if their cars need new parts.

James Wallis of Nyewood Express, an independent garage in West Sussex that repairs and services Land Rovers, told the BBC’s Today programme that he “can’t look up what I need to repair cars”.

“Essentially the parts list is a giant database of items that relates to every single car,” he said. “And if I can’t find the parts, I can’t buy them. I can’t fix the car.”

He added: “If you need parts which come from just one source and you can’t find them, you can’t order them. The job stops. You cannot repair the car. The car sits idle, and the poor old customer has to wait.”

On Wednesday a hacker group which was also responsible for a highly damaging attack on Marks and Spencer earlier in the year said it had infiltrated JLR’s systems.

The group of young English-speaking hackers – who are thought to be teens calling themselves “Scattered Lapsus$ Hunters” – told the BBC how they allegedly accessed the car maker but have not revealed if they successfully stole private data from JLR or installed malicious software onto the company’s network.

The group posted two images, which showed apparent internal instructions for troubleshooting a car charging issue and internal computer logs.

A security expert said those screenshots suggested the group had access to information they should not have.

JLR says it is investigating the hack, but there is no evidence at this stage any customer data has been stolen.

In 2023, as part of an effort to “accelerate digital transformation across its business”, JLR signed a five-year, £800m deal with corporate stablemate Tata Consultancy Services to provide cybersecurity and a range of other IT services.

The halt in production is a fresh blow to the firm which recently revealed a slump in profits attributed to an increase in costs caused by US tariffs.



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Fare relief move: Air India waives change, cancellation fees on domestic bookings after IndiGo disruption – The Times of India

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Fare relief move: Air India waives change, cancellation fees on domestic bookings after IndiGo disruption – The Times of India


Five days after widespread flight disruptions triggered by IndiGo cancellations, Tata Group-owned Air India on Saturday announced a special waiver on change and cancellation charges for eligible domestic bookings, aiming to offer relief to affected travellers, PTI reported.The airline said customers who booked tickets on Air India or its subsidiary Air India Express on or before December 4 for travel up to December 15 can make a one-time change or cancellation without paying the usual fee, provided the request is made by December 8, 2025. In case of rescheduling, any fare difference will still be applicable.

Aviation Meltdown Forces DGCA To Roll Back Weekly Pilot Rest Norm After IndiGo Cancellations

Under the waiver, passengers can either reschedule their journeys to a later date within the validity of the purchased ticket without paying rescheduling charges or cancel their bookings and receive a full refund, with no cancellation fee applied, the airline said.Air India also said it, along with Air India Express, has “proactively” capped economy-class airfares on non-stop domestic routes from December 4 to prevent price spikes driven by automated demand-supply algorithms. The carriers are also in the process of ensuring compliance with the latest directive issued by the Civil Aviation Ministry on airfare caps.





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IndiGo cancellations: How to track flight & refund status online; step-by-step guide – The Times of India

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IndiGo cancellations: How to track flight & refund status online; step-by-step guide – The Times of India


The airline recorded the largest number of flight cancellations by an Indian carrier in the nation’s aviation history. (ANI photo)

IndiGo flight cancellations latest news: IndiGo has said that it expects to operate more than 1500 flights by day’s end on Saturday, having restored over 95% of network connectivity by serving 135 out of 138 operational destinations. IndiGo typically operates 2300 flights daily. IndiGo has said that its personnel are working to normalise operations, minimise flight delays and assist passengers during this challenging period.IndiGo operated merely 700 flights on Friday, indicating 1,600 flight cancellations. IndiGo’s CEO Pieter Elbers acknowledged the extensive cancellations, confirming “over 1,000 flights” were cancelled on Friday.

Aviation Meltdown Escalates As IndiGo Cancels 400 Flights And Government Enforces Fare Controls

The airline recorded the largest number of flight cancellations by an Indian carrier in the nation’s aviation history. Additionally, IndiGo’s on-time-performance plummeted to 3.7 per cent on Friday due to operational disruptions caused by the implementation of new pilot duty and rest period regulations, according to the Civil Aviation Ministry website.Starting November 1, the second phase of these regulations redefined night hours from 12am-6am, altered from the previous 12am-5am, and reduced permitted night landings from six to two. These changes affect all domestic airlines in India.The Gurugram-based carrier IndiGo, partly owned by Rahul Bhatia, has obtained temporary relief from DGCA, allowing them to revert to the previous night duty definition of 12am to 5am and permitting pilots to perform six night landings.“Addressing the recent disruptions in our network, we had cancelled a significant number of flights and operated little above 700 flights yesterday connecting 113 destinations. The main objective was to reboot the network, systems, and rosters so that we could start afresh today with a higher number of flights, improved stability, and there are some early signs of improvement. While we understand that we have a long way to go, we are committed to build back the trust of our customers….We apologise once again,” the airline said in a statement today.

How To Track IndiGo Flight Status?

If you are planning to fly on an IndiGo flight over the next few days, it is important to check the flight status before heading to the airport. Here is a step-by-step guide to check IndiGo flight status:1. Go to goindigo.in/check-flight-status.html 2. Enter your PNR details and travel date, click on search flight to get the latest flight status

How To Track IndiGo Refund Status?

The airline issued a statement confirming that it is handling all passenger refund requests with urgency.Here is a step-by-step guide how you can track your refund status on the IndiGo website:1. Go to goindigo.in/refund.html2. Enter PNR details — enter your PNR / booking reference number and your Email ID or last name.3. Click to view the “Refund Summary.” This will show you the current status of your refund — whether it’s still processing, completed, etc.According to the civil aviation ministry’s directive, all refunds for cancelled or disrupted flights must be processed by 8 pm on Sunday. The ministry has said, “Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations.”The ministry has directed IndiGo to establish dedicated units for passenger assistance and refund processing.The statement noted, “These cells have been tasked to proactively contact affected passengers and ensure that refunds and alternative travel arrangements are processed without the need for multiple follow-ups. The system of automatic refunds will remain active until operations stabilise completely.”Additionally, the ministry has mandated that the airline must locate and return any misplaced luggage resulting from flight cancellations or delays to passengers within 48 hours.

Airfares capped

The aviation ministry has issued a two-page directive implementing fare restrictions due to capacity limitations and unjustified price increases across various routes. The civil aviation ministry’s order clarifies that business class and UDAN flights are exempt from these fare restrictions.The directive lacks specificity regarding the application of these limits to economy class tickets exclusively or their extension to premium economy seats as well.The prescribed fare structure sets maximum limits of Rs 7,500 for flights covering distances up to 500 kilometres, Rs 12,000 for 500-1,000 kilometres, Rs 15,000 for 1,000-1,500 kilometres, and Rs 18,000 for flights exceeding 1,500 kilometres.For illustration, on the Delhi-Mumbai route spanning over 1,300 kilometres, economy class fares cannot exceed Rs 18,000.The ministry’s statement indicates these restrictions will remain effective until conditions normalise.These caps exclude additional costs such as User Development Fee (UDF), Passenger Service Fee (PSF), and air ticket taxes.





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Volkswagen capex recalibration: Automaker pares 2030 investment to $186 bn; China, US headwinds grow – The Times of India

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Volkswagen capex recalibration: Automaker pares 2030 investment to 6 bn; China, US headwinds grow – The Times of India


Volkswagen Group plans to invest €160 billion ($186 billion) through 2030, a scaled-down outlay that reflects tightening capital allocation as Europe’s largest automaker grapples with mounting pressure in its two biggest markets — China and the United States, Reuters reported.The investment figure, announced by Volkswagen CEO Oliver Blume, is part of the company’s rolling five-year capital expenditure plan, which is updated annually. The latest commitment compares with €165 billion earmarked for 2025–2029 and €180 billion for 2024–2028, with 2024 marking the peak year for spending.Since that peak, the group — which houses brands such as Porsche and Audi — has been squeezed by higher costs and weaker margins, hit by US tariffs on imported vehicles and intensifying competition in China. The strain has been felt most acutely at Porsche, which derives nearly half of its sales from the US and China combined.Porsche recently unveiled a significant rollback of its electric vehicle strategy as profits came under pressure. Speaking to Frankfurter Allgemeine Sonntagszeitung, Blume said the focus of the latest investment plan was firmly “on Germany and Europe,” particularly in products, technology and infrastructure.Blume added that discussions on an extended savings programme at Porsche are expected to continue into 2026. He also said he does not expect Porsche to grow in China, though localising production across the wider Volkswagen group remains an option. A China-specific Porsche model could make sense at some point, he said.On Audi, Blume noted that any decision on building a manufacturing plant in the United States would depend on whether Washington offers substantial financial support.Blume, who will step down as Porsche CEO in January to concentrate fully on running Volkswagen Group, said his recent contract extension as Volkswagen chief executive until 2030 signalled continued backing from the Porsche and Piëch families as well as the German state of Lower Saxony, the company’s largest shareholders.“But it is true, of course, that shareholders have suffered losses since Porsche went public three years ago. I, too, must face up to this criticism,” he said.





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