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Snapchat users share fury at upcoming fees for Memories storage

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Snapchat users share fury at upcoming fees for Memories storage


Liv McMahonTechnology reporter

Getty Images Snapchat's Apple App Store listing displayed on an iPhone, held in a person's palm, against a yellow background.Getty Images

“Half of my life is on this app and now they expect us to pay for it.”

One-star reviews and a sense of injustice have dominated online discussion since the popular messaging app Snapchat became the latest tech firm to put a price tag on a service people previously enjoyed using for free.

The app’s parent company Snap announced in September it would start charging people if they have more than five gigabytes worth of previously shared images and videos saved as Memories.

For many, these retro posts act as a window to the past – leading some to accuse the firm of “corporate greed” in posts on social media and negative reviews on Google and Apple’s app stores.

Snap has compared its paid storage plans to those provided by Apple and Google for smartphones.

And as an alternative for those who don’t want to pay, users can download their Memories, which for some span tens of gigabytes of data, to their device.

The firm told the BBC only a small number of users would be affected by the changes.

It also acknowledged it was “never easy to transition from receiving a service for free to paying for it” – but suggested it would be “worth the cost” for users.

Many criticising the move online seem to disagree.

An online petition dubbed the fee a “memory tax”, with commenters calling it “dystopian” and “ridiculous” – while one person threatened never to use the app again.

Meanwhile, in a one-star review on the Google Play store, a person calling themselves Natacha Jonsson said it felt “very unethical”.

“If I know millennials right, most of us have years worth of memories on Snapchat,” they said.

“And most of us only kept the app mainly for that reason.

“5GB is absolutely nothing when you have years worth of memories… Bye Snap.”

And Guste Ven, a 20-year-old journalism student in London, shared on TikTok her plans to delete the app.

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“I decided that I needed to download all my memories as soon as I could,” she told BBC News.

“Almost all of my teenage years have been documented through my Snapchat memories, all of the photos in there are really important to me.

“It just doesn’t make sense to start charging people for something that has been free for so many years.”

Snapchat has not yet said how much storage plans would cost in the UK – only that they are part of a “gradual global rollout”.

But 23-year-old Amber Daley, who also lives in London, said in a post on TikTok she would be “distraught” by such charges.

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Amber told the BBC the app had become “a part of everyday life” since she started using it in 2014.

While she said she understood the platform needed to make money, Amber suggested the Memories feature means more to users than the company may have realised.

“I think it’s quite an unfair move to charge your customers who have been loyal and devoted,” she said.

“These aren’t just called Memories, these are our actual memories.”

‘Emotional artefacts’

Companies deciding to charge users for a service that was previously free is nothing new, and millions pay for services like iCloud and Google Drive to backup their photos and videos from their smartphone.

The reality of storing data in the cloud – which some in the tech industry like to refer to as simply “somebody else’s computer” – is it costs money.

“Hosting trillions of Memories on Snapchat isn’t a trivial amount,” social media consultant Matt Navarra told the BBC.

“Snapchat has to try to find a way to cover the cost of storage, bandwidth, back-ups, content delivery, encryption – all that stuff.”

Bloomberg via Getty Images Snap boss Evan Spiegel shown looking away from the camera to his left as he speaks into a microphone on-stage at an event.Bloomberg via Getty Images

Evan Spiegel, Snap’s boss, said in September that the company was poised to reach one billion Snapchat users and generate “record revenues”

But Mr Navarra said introducing fees for a service that had previously been free, and users had been encouraged to use as such, may feel like a “bait and switch” for some.

“Moving the goalposts after people have built this huge digital archive doesn’t really sit right,” he said.

And for many, he added, “Memories aren’t just data dumps, they’re emotional artefacts”.

The feeling was shared by those leaving critical reviews, with one person calling their Snapchat photos and videos “the most precious thing to me”.

“[Memories] have every aspect of my life within them from celebrations of new family members’ births, mourning of passed loved ones, memories with friends/family, [and] my whole teenage years,” they wrote.

Dr Taylor Annabell, a postdoctoral researcher at Utrecht University in the Netherlands, said Snapchat’s move shows the implications of commercial platforms being used to store sentimental personal content.

“They benefit from this trust, interdependence, and presumption of never-ending access, which even incentivises some users to remain with the platform or continue to use it in order to scroll back through their archive,” she told the BBC.

“But these are not benevolent guardians of personal memory.”

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Labour codes to usher in uniformity, clarity – The Times of India

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Labour codes to usher in uniformity, clarity – The Times of India


In a landmark move set to reshape India’s labour landscape, govt notified the implementation of all four labour codes, bringing into effect one of the most ambitious labour reforms in the country’s post-independence history. The rollout marks the realisation of “One India, One Law”- a unified labour framework that replaces a century of fragmented statutes with a consolidated, modern regulatory system. The four legislations cover various aspects of wages, social security, occupational safety, health and working conditions and employee relations aspects.Together, these codes subsume 29 central labour laws into a single legal structure aimed at improving transparency, reducing compliance complexity and enabling uniformity across states. Under the earlier system, overlapping definitions, varying state amendments and multiple registrations created operational hurdles for both employers and workers. The new framework introduces standardised definitions, rationalised thresholds and digitised processes intended to streamline compliance across the country.While the codes are now in force nationwide, supporting rules under both central and state jurisdictions are still to be notified. The press release issued by govt clarifies that they would engage with the public and stakeholders in the development of rules, regulations, and schemes under the new codes. Additionally, to ease the transition, the release confirms that the relevant provisions of existing labour laws will remain in force during the transition period.Changes for industryThe implementation of the labour codes will fundamentally reshape workforce management across industries. By introducing a uniform definition of wages, organisations will face greater clarity in benefit calculations for gratuity, ESI, leave encashment, overtime and statutory bonus, reducing litigation risk but potentially increasing employment costs. This change demands a thorough review of salary structures and payroll systems to ensure compliance. Additionally, the broader definition of ‘worker’ will extend entitlements such as overtime, leave encashment, and retrenchment compensation to a wider employee base, requiring companies to reassess classifications and related policies.Changes for workersFor workers-particularly those in the unorganised, gig and platform sectors-the reforms mark an unprecedented expansion of protections. The code on wages ensures a statutory minimum wage for all categories of workers and prohibits gender-based wage discrimination. The Social Security Code extends benefits to gig workers, platform workers and fixed-term employees for the first time. A national database of unorganised workers and a dedicated Social Security Fund aim to enable targeted delivery of welfare benefits. The OSH Code enhances workplace safety norms, regulates working conditions and ensures portability of benefits for migrant workers.A new chapter for India’s labour ecosystemThe enforcement of the labour codes marks a pivotal moment in India’s economic reform journey. If implemented effectively, the unified framework promises greater transparency, stronger worker protections and a more predictable regulatory environment for businesses. While final state rules and clarifications are awaited, Friday’s notification marks the beginning of a new chapter – one where India’s labour laws, finally, speak in a single, coherent voice.(The writer is partner, people advisory services – tax, EY India)





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Cambridge shelter resident says Budget must focus on housing

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Cambridge shelter resident says Budget must focus on housing


A man experiencing homelessness said he hoped the government would focus on increasing accessibility to housing in its upcoming Budget.

Josh, 26, who is currently a resident at the night shelter Jimmy’s in Cambridge, said the availability of council housing and “move-on housing” – shared accommodation where people can receive support – was important.

Chancellor Rachel Reeves will deliver Labour’s second budget on 26 November.

Cambridge City Council received 1,139 homelessness applications between April 2024 and March 2025, which was a 13% rise on the previous year.

Josh said his focus was to get back into work after he completed his electrician qualifications, which he said were “just as hard as a degree in my opinion”.

He would like to see the Budget include more opportunities for continuing apprenticeships and more financial support for necessities such as course books.

Josh said he recently received a government grant to pay for essential job hunting equipment, such as a mobile phone, boots and suitable clothing.

He added that he would support a rise in taxes if they were spent on investing in public services, “especially the train lines into London”.

Andrew works in the security sector and lives in Peterborough in a home owned by the charity Hope Into Action.

The charity, which was set up in the city 15 years ago, owns 130 houses across the UK.

Andrew has beea living in one of the charity’s properties for two years, after experiencing homelessness for about “three or four months”.

“The charity saved my life,” he said.

He said renting in the private sector “can be expensive” but that people themselves have “got to budget as much as possible”.

Applications for housing to Peterborough City Council are also rising.

In 2024, it was contacted by 3,654 households facing homelessness, which was an 11% jump on the previous year.

And since 7 April this year, there have already been 2,333 approaches – an average of 70 a week.

The authority received nearly £1m last month to help tackle rough sleeping in the city.

Andrew said he recognised that public services needed to be paid for and that if tax rises needed to happen to pay for them then “you’ve got to make good” yourself.

HM Treasury was contacted for comment.



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Kotak Mahindra stock split: Bank announces 1:5 share split; aims to boost liquidity- what you need to know – The Times of India

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Kotak Mahindra stock split: Bank announces 1:5 share split; aims to boost liquidity- what you need to know – The Times of India


Kotak Mahindra Bank on Friday said its board has approved a sub-division of equity shares in a 1:5 ratio to make the stock more affordable and enhance market liquidity. The decision was taken on the lender’s 40th foundation day and is subject to statutory and regulatory approvals, the private sector bank said in a regulatory filing.Under the proposal, one existing equity share of face value Rs 5 will be split into five shares of face value Rs 1 each, fully paid-up. The lender last conducted a stock split in 2010, when it subdivided shares in a 1:2 ratio, PTI reported.Commenting on the decision, the bank’s part-time chairman CS Rajan said, “As we celebrate 40 years of our journey, we reaffirm our commitment to creating long-term value for our shareholders. This milestone is not just a reflection of our legacy, but a Kotak for the future.”He added that the move is intended to encourage broader investor participation by making equity shares “more affordable and liquid”.Managing Director and CEO Ashok Vaswani said, “Forty years ago, we began a journey rooted in trust and innovation. Today, as we celebrate this remarkable milestone, we also look ahead with a renewed ambition. The decision to implement a stock split echoes our commitment to inclusivity, so that more investors can join us in the Kotak growth story.”The board also approved amendments to the capital clause of the Memorandum of Association to reflect the revised share structure post-split. The change will take effect after necessary approvals from shareholders, the Reserve Bank of India, and other regulatory authorities.The process is expected to be completed within two months of receiving all clearances. Shares of Kotak Mahindra Bank closed 0.51% lower at Rs 2,086.50 apiece on the BSE on Friday.





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