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Multitasking raises risk of phishing, study finds

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Multitasking raises risk of phishing, study finds


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In the information age, multitasking is often worn as a badge of honor. But according to new research led by Xuecong Lu, assistant professor of information security and digital forensics in UAlbany’s Massry School of Business, multitasking may also blind us to hidden threats, thereby increasing our chances of falling victim to cybercrime.

Published in the European Journal of Information Systems, Lu’s study centers on designed to steal login credentials, personal information or money.

“Much of the existing research assumes that people are sitting quietly and focused when a phishing email arrives,” said Lu. “In reality, we are constantly multitasking—switching between messages, meetings and documents. That divided attention makes us more vulnerable.”

According to Forbes, criminals send an estimated 3.4 billion phishing emails every day. IBM has found that phishing-related breaches now cost businesses nearly $5 million per incident.

Cognitive load and phishing

The study used two experiments with nearly 1,000 participants to test how memory load affects phishing detection. When participants had to juggle complex memory tasks, their accuracy plummeted.

According to the research:

  • High memory load reduces detection: When people were asked to juggle challenging memory tasks, they were far more likely to miss the warning signs of phishing emails
  • Divided attention weakens judgment: Participants who split focus between multiple tasks struggled to separate legitimate messages from scams
  • Simpler tasks improve accuracy: When the mental load was lighter, participants caught phishing attempts more consistently

“This shows that cognitive load is a critical factor,” said Lu, who teaches in the Department of Information Security and Digital Forensics at UAlbany’s Massry School of Business. “When your brain is already busy, you are more likely to miss red flags in an email.”

Prompts and framing cues

The study also tested whether reminders could help people stay alert. A short warning, such as “Be cautious, some messages may be phishing attempts,” improved detection, especially for emails that promised rewards.

The authors found that:

  • Reminders refocus attention: A simple prompt was enough to offset some of the negative effects of multitasking
  • Reward-style scams need extra caution: Gain-framed emails offering prizes or perks were easier to fall for unless participants were reminded to be careful
  • Threatening messages drew scrutiny naturally: Loss-framed emails warning of penalties or account lockouts triggered more vigilance even without prompts

“These findings suggest that training and warning systems need to be context-aware,” Lu said. “We need interventions that reach people in the moment, when they are distracted and least able to spot danger.”

Smarter defenses

The financial stakes underscore why the research matters. According to IBM, the average cost of a phishing-related data breach is $4.88 million—a reminder that even a single click in a moment of distraction can be enormously expensive.

To reduce that risk, the study points to several practical strategies:

  • Train under : Cybersecurity training should include scenarios that mimic the distractions employees face in daily work
  • Build in just-in-time alerts: Pop-up reminders or security nudges can help users pause and reconsider before clicking
  • Recognize emotional manipulation: Teaching people how scammers exploit urgency or the promise of rewards makes them less likely to fall victim

“Our research underscores that people are the last line of defense,” Lu said. “Technology can filter out many threats, but attackers know that humans are the weak link. By understanding how attention and memory work, we can build smarter systems that protect users even when they are not fully focused.”

More information:
Xuecong Lu et al, Phishing detection in multitasking contexts: the impact of working memory load, goal activation, and message framing cue on detection performance, European Journal of Information Systems (2025). DOI: 10.1080/0960085x.2025.2548543

Citation:
Multitasking raises risk of phishing, study finds (2025, September 26)
retrieved 26 September 2025
from https://techxplore.com/news/2025-09-multitasking-phishing.html

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Why Is Alexa+ So Bad?

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Why Is Alexa+ So Bad?



I stuck Amazon’s Echo Show 15 and its Alexa+ AI assistant in my kitchen for a month. Things have not gone well.



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The War on Iran Puts Global Chip Supplies and AI Expansion at Risk

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The War on Iran Puts Global Chip Supplies and AI Expansion at Risk


South Korean officials have warned that the US-Israel war with Iran could hit the global semiconductor supply chain if it disrupts the flow of critical industrial materials from the Middle East.

South Korea’s semiconductor sector, led by giants like Samsung Electronics and SK Hynix, produces about two-thirds of the world’s memory chips. If the Middle East’s supply of chipmaking materials is disrupted, semiconductor production could slow unless alternative sources are found quickly.

The Helium Problem

One material at risk is helium, which is essential in chip manufacturing for managing heat, detecting leaks, and maintaining stable temperatures in fabrication equipment. For many of these uses, there is no real substitute.

About 38 percent of the world’s helium is produced by Qatar, where large extraction facilities are tied to the natural gas industry. This concentration means that disruptions can quickly ripple through the global supply chain.

National oil company QatarEnergy declared force majeure on March 4, after stopping its gas production and downstream operations due to ongoing attacks. Downstream facilities turn gas into other products, including urea, polymers, methanol, and aluminum.

South Korea’s Industry Ministry said the country also depends on the Middle East for 14 other materials in chipmaking, such as bromine and some chip-inspection equipment. While some of these materials can be sourced domestically or from other markets, shifting suppliers in the semiconductor sector is difficult because chipmakers need to test and validate new sources to meet strict purity standards.

Companies say the situation is manageable for now. As reported by Reuters, SK Hynix said it has secured diverse supply chains and maintains sufficient helium inventories, adding that there is “almost no chance” its operations would be affected in the near term.

Contract chipmaker TSMC similarly said it does not currently anticipate a significant impact, while GlobalFoundries stated it is in direct contact with suppliers and has mitigation plans in place.

Stuck in Transit

Even if Qatar’s gas production restarts, the semiconductor industry is vulnerable to disruptions in regional shipping routes. Much of the world’s energy and petrochemical exports from the Persian Gulf pass through the Strait of Hormuz, a key maritime choke point.

If shipping through this corridor is interrupted for an extended period, it could slow the movement of industrial gases and petrochemicals that chipmakers rely on. Disruptions to oil and gas exports from the region have also already pushed global energy prices higher: Brent crude, the European benchmark, is priced at $80 per barrel at the time of publication.

Energy costs are a major factor in semiconductor production. Fabrication plants run large clean rooms that need constant electricity and cooling, so chipmakers are sensitive to changes in global energy prices. Industry representatives in South Korea warned that a prolonged conflict could push energy prices higher, likely leading to higher semiconductor production costs and potentially higher chip prices.

These risks come as semiconductor supply chains are already stretched by growing demand from AI computing. Chip demand from AI data center operators has tightened supply across several electronics sectors, including smartphones, laptops, and automobiles.

A Long-Term Problem

For now, the immediate impact on chip production is unclear. Major chipmakers usually maintain a mix of suppliers and stockpile specialty gases and chemicals to help weather short-term disruptions.

But if instability in the region continues, pressure on supply chains will likely grow. A drawn-out conflict that hits energy infrastructure, export facilities, or shipping routes could slowly squeeze the global supply of materials needed for chipmaking.

This could delay plans by major technology companies to expand artificial intelligence infrastructure in the Middle East. Firms such as Amazon, Microsoft, and Nvidia have been positioning the UAE as a hub for AI computing capacity.

This story originally appeared on WIRED Middle East.



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Save up to $600 With These Mattress Firm Coupons and Deals

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Save up to 0 With These Mattress Firm Coupons and Deals


Chances are that when you google “mattress store near me,” one of the first results you will see is Mattress Firm. This brick and mortar titan carries both established mattress brands like Serta and Sealy, as well as many online brands, like Purple, letting you go see for yourself if it’ll be the mattress for you. And if you were looking for an excuse to hop in the car and head over, we have a Mattress Firm coupon available right now, as well as tons of Mattress Firm promo codes to save big on those big (and small) purchases. Fingers crossed that you could start sleeping better, potentially as soon as tonight.

Upgrade Your Sleep Sale: Save Up to $600 (Plus Get a Free Adjustable Base)

This year, Mattress Firm wants to make it even easier (and more affordable) to upgrade your sleep with the Upgrade Your Sleep Sale. During this sale, you can save up to $600 and get a free adjustable base included on select mattresses, through April 28. You’ll receive a free Sleepy’s Basic adjustable base (a $300 value) with select mattress purchases—this means a free queen adjustable base with a  minimum $499 purchase, or free king adjustable base with minimum $599 purchase.

Get 15% Off When You Sign Up for Emails

To make sure you never miss out on Mattress Firm discount codes, you can sign up for email notifications. By doing so, you automatically get one! You can get an extra 15% off on your first order. Heads up that it can’t be combined with other coupons, nor can it be applied to specific brands and models, including Nectar, Purple, Sealy Hybrid, Tempur-Pedic, Stearns & Foster, and Serta iComfort.

Free Adjustable Base (Up to $499 Value) With Select Mattresses

First and foremost, make sure you have or are getting a mattress that’s compatible with an adjustable base. If you’re all set bed-wise, but have been looking for the right time to buy an adjustable base, consider this your sign: select mattresses come with a free adjustable base (up to $499 value). At last, you can sit up in bed or kick up your feet to your heart’s content.

Score Up to $300 in Instant Credits and Gifts

Mattress Firm’s got a gift for you, just ‘cuz. For those eyeballing Tempur-Pedic, Sealy, and Sterns & Foster in particular, it’s your lucky day, as there are Mattress Firm coupon codes for all three of these brands.

Starting with Tempur-Pedic, when you buy a qualifying Tempur-Pedic mattress, you can receive a $300 Instant Credit on these adjustable bases: Tempur-Ergo, Tempur-Ergo Smart Base, Tempur-Ergo ProSmart Base, Tempur-Ergo ProSmart Air Base, or the Sealy Ease Base. Use code TEMPURGIFT. You can also get a $300 credit toward these same adjustable bases when you purchase a qualifying Stearns & Foster mattress: use code STEARNSGIFT at checkout.

Lastly, if you wanted to pair a Sealy mattress with the Sealy Ease adjustable base (or any of the aforementioned adjustable bases), there’s a Mattress Firm coupon for that, too. Use code SEALYGIFT at checkout, and get a $200 Instant Credit on select Sealy and Tempur-Pedic adjustable bases.

Take 20% Off With Military, Medical, Student, or Teacher Discounts

Sleep is a necessity for everyone. But for those who work all day on their feet, and have to be dialed in at all times, sleep is critical. This is especially true for first responders, nurses, doctors, and medical professionals. As a way to say “thank you” for all that you do, there’s a special mattress firm discount just for you. Use the Mattress Firm first responder discount for 20% off select purchases. It’s for one-time use, but renews every 90 days when you re-verify your status.

For military members, as a way to thank you for your service, you can use the Mattress Firm military discount for 20% off select purchases as well. It’s a one-time use code, but re-verify your status every 90 days, and you can get a new one!

If you’re a teacher or student, there’s also a Mattress Firm discount for you, too. To help you bounce back after long days teaching, or late nights studying, use this Mattress Firm student discount code for 20% off select purchases. Like the first responder and military coupons, it’s a one-time usage code that can be renewed every 90 days when you re-verify your status.



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