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The networks that will turn potential into profit in 2026 | Computer Weekly

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The networks that will turn potential into profit in 2026 | Computer Weekly


Of all the technology topics covered by industry analysts, financiers and pundits over the course of 2025, perhaps the most interesting was that of the so-called artificial intelligence (AI) bubble. Very much a dog that didn’t bark over the past 12 months – just go ask Nvidia – those supposedly in the know ended the year more or less hedging their bets, predicting that something still “may likely” happen in the general IT space in 2026.

Yet in networking and telecoms, it can be said with some certainty that, in 2026, AI will be as indispensable as it has been for the recent past. And if 2025 was the year in which the potential of AI in networking was realised, 2026 will be a year in which networks will need to be constructed to turn this potential into profit.

As businesses and connectivity providers alike know only too well, soaring AI capacity means network infrastructure is constantly having to adapt to a multitude of external pressures and unprecedented strains.

In December 2025, IT and networking giant Cisco noted that with 22.4 billion internet of things (IoT) devices generating more than 90 zettabytes of data a year, the next 12 months will see organisations tap into the vast well of telemetry, machine, IoT and industrial IoT (IIoT) data. AI is absolutely fundamental in analysing and combining these sources of business intelligence.

Growth brings challenges

As a result, AI has fuelled an unprecedented surge in network demand, with the emergence and widespread adoption of agentic AI-enabled applications further reshaping infrastructure requirements, prompting a rapid evolution in networking solutions. Keeping pace with the next wave of AI growth will require new long-haul networks to enable the rapid scaling of capacity needs in both existing and emerging enterprise setups.

This next generation of networks will have to keep pace with AI, offering extended and greater overall network capacity and capability. Assessing in April 2025 how to solve these issues, leading research firm Omdia observed in a study, The all-photonics network enables the next-gen digital economy, that to drive the continued growth of the global AI economy, networks will need to evolve significantly to deliver enhanced capabilities.

The analyst said new, advanced optical networks were necessary to meet advanced application and service requirements, and address surging capacity needs within tight capital expenditure targets. This message will ring ever truer in 2026.

As well as supporting business agility to match bandwidth supply to service utilisation, the new advanced networks that will be deployed will need to offer the opportunity to have infrastructure with lower power consumption per bit to meet sustainability goals and reduce energy costs. And to display clearly the crushing need to address the challenge, the Omdia research calculated that when measured in gigawatts, total global datacentre capacity – what the analyst called the key enabling infrastructure for AI capabilities – is set to grow by 57% from 2024 to 2027.

Next-generation optical networks will almost certainly begin to emerge during 2026, build upon advances in core optics technology to offer improved system reach capabilities, cost optimisation, enhanced optical switching and improvements in multilayer and supplier management supported by the standards community. For enterprises in particular, such infrastructure will offer benefits such as greater security, agility and return on investment for their AI and cloud adoption.

But there could be some headwinds approaching businesses. Looking ahead to the new year, networking giant Cisco noted in December 2025 that the networking industry stood at an inflection point, with an emerging trend of AI infrastructure debt. That is to say, in the race to deploy AI, firms were deploying systems on top of ageing infrastructures that were never built for the demands of the current work environment.

Analysts and tech firms alike believe that 2026 will be defined by firms that modernise their fundamental network infrastructure, building what Cisco called “a resilient, AI-ready backbone to power a safer, faster, transformative future”.

The company also predicted that manufacturing, energy and logistics teams will increasingly use IIoT data to cut downtime and improve efficiency, marking the second phase of AI’s evolution. This shift, it said, would be powered by advances in specialised AI chips, TinyML, for ultra-efficient on-device inference, while federated learning trains models across distributed edge devices without centralising sensitive data. Cisco stressed that embedding security into the infrastructure would be essential to protect these workloads as they scale.

Another area of networking to keep an eye on will be quantum. 2025 saw a number of advances in the area, both in the software and hardware domains and it’s not unreasonable to expect a lot more of both this coming year. In the hardware space, recent work has revealed chips that enable quantum communication over existing fibre without specialised infrastructure. 2026 will also see more research into networks tapping into the behaviour of quantum particles, with commercialisation around 2030.

Advancing 5G networks

As regards the telecoms arena, for the UK at least, the key theme will be advancing the roll-out of 5G networks around the country, allowing businesses to tap into infrastructures that support more complex and richer business applications.

We’ll see operators increasingly switching off 3G networks and using their allocated frequency spectrum for 5G. There is a straightforward logic to this: 3G networks were simply not built to address the demands of the modern comms industry. They were constructed to support basic web browsing, not the high-bandwidth applications that modern businesses are based on, such as video collaboration.

2026 will see a UK mobile market where all of the major operators have switched off their 3G networks and will be offering enhanced mobile coverage across the country. Better mobile means better business. What will also be seen is an increased amount of coverage upgrades, not just in major towns and cities through more masts, but also along major roads and motorways and in coastal areas. Small cells will be installed in the busiest city centres and tourist destinations, and significant 4G and 5G network upgrades will be made at major sporting venues such as the Allianz Stadium and Wembley.

In the US and Asia, 5G Advanced networks will continue their roll-out, with firms really taking advantage of the technological benefits of the new infrastructure. Critically, 5G Advanced is the first mobile infrastructure to be purpose-built for AI. The gains will be readily apparent.

Looking further out, or, to be more accurate, upwards, 2026 will almost certainly see the continuation of the satellite communications industry. A key driver in the development of the market will be the significant increase in the number of handsets about to connect to satellite services.

In 2025, non-terrestrial networks (NTN) and satellite connectivity moved very markedly from niche to mainstream, whether in rural broadband or direct-to-cell use cases. By the end of the year, there were nearly 200 publicly announced operator-satellite partnerships in almost 100 countries and territories, and of these, 34 operators have launched commercial services. This momentum will persist into 2026.

Of those leading the industry, Starlink gained the highest orbit, sealing 44 partnerships, followed by AST SpaceMobile and Lynk. The growth of the satellite IoT market will further solidify satellite’s role in the global connectivity landscape. New constellations providing wide IoT connectivity will be a key part of the satellite communications industry.

Overall, in the networking world, 2026 will be the year when the essence will move from what is possible to what can be unlocked. A year when business plans can become business realities and when coverage and capability go hand in hand. Networks of all forms will be constructed to turn potential into profit and take enterprises into new worlds.



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I Turned My Backyard Into a Nature Documentary With a Flock of Smart Bird Feeders

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I Turned My Backyard Into a Nature Documentary With a Flock of Smart Bird Feeders


you’ve probably seen a smart bird feeder or know someone who has one. They’re fairly recognizable from a distance with their clear housing, cameras, and solar panels, and perhaps a friend or family member has sent you a photo or video of a bright goldfinch or handsome woodpecker (guilty). The question at this point, then, is whether these things are really worth the $100-plus price tag. Are they actually durable? And what about the squirrel problem?

Lucky for you, we’ve been testing the most popular smart bird feeder models, including Netvue’s original Birdfy Lite feeder ($140) and Birdbuddy’s Pro ($179), for over a year—in rain, snow, and heat, and in a yard with persistent squirrels. We’ve explored the apps and notification settings, examined the photo and video quality, noted which features are hidden behind a subscription paywall, and used Cornell Lab’s All About Birds—as well as Google Lens and our own local expertise—to verify the accuracy of AI identifications.

Updated January 2026: I’ve added the solar-roof version of Kiwibit’s Beako as a new pick and new testing notes for both Birdbuddys, added a feeder from Detiko to Others Tested, and ensured up-to-date links and prices. Next up is the Coolfly Aura, a feeder with a unique modular camera system, which debuted at CES this week.

Featured in this article

Best Hummingbird Feeder

Birdbuddy Pro Smart Solar Hummingbird Feeder

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Best Overall

  • Photograph: Medea Giordano

Netvue

Birdfy Plastic Smart Bird Feeder

WIRED

  • Reliable and easy to set up
  • User-friendly app
  • Decently wide field of view

TIRED

  • Not the best video resolution
  • Lightweight construction

This cheery blue- or yellow-roofed feeder, from security company Netvue, is the first smart feeder WIRED tested, back in 2022. At that time, we gave it a 6/10 rating for its high price and wonky AI. Both metrics have improved dramatically since then—Birdfy’s app is now the second-most user-friendly on the market, behind only Birdbuddy, and this feeder is often on sale for $150 or less. If you pay $20 more, you get a lifetime subscription for AI identification, which is a solid deal, especially since the AI’s success rate is fairly decent. Without it, it’ll cost you $5 a month, but it’s not required to get plenty of enjoyment. This is the feeder I bought my elderly parents for Christmas during an Amazon Prime Day sale for its reliability, easy setup, and easy-to-navigate app, and it’s still going strong two years later.

The 1080p camera has one of the widest viewing angles of any smart feeder, at 155 degrees, and it offers color night vision. The IP65 plastic construction also makes this feeder durable and easier to clean, and the 50-ounce seed reservoir is super easy to fill with its convenient flip-up top. Not all bundles come with a solar panel, but you can buy it separately. Unlike other feeders, the solar panel is not built in and will have to be mounted and connected separately with the included 9.8-foot charging cable. (The Birdfy can be mounted on a pole, wall, or tree, though if you mount it on a pole using the 5-7-9 siting rule, you won’t be able to mount the solar panel.)

Best Upgrade

Kiwibit

Beako (With Solar Roof)

WIRED

  • Thoughtful engineering makes for easy maintenance
  • Solar panel works great in all weather
  • Very sturdy construction
  • 8 MP photos and 4K HD video

TIRED

  • Pricey for a smart feeder and rarely on sale
  • Only works on 2.4 GHz Wi-Fi
  • Requires a subscription for all features

This Beako model is not only one of the most thoughtfully designed feeders on the market, it’s also what I use in my own yard when I’m not testing feeders for work. The 1.5L dual-hopper plastic seed reservoir is removable from the body for refilling, so you don’t have to take the whole feeder down; the 8 MP photos and 4K HD video are much better quality than you’ll find from most competitors; and the components come apart for easy cleaning. I also tested the original version with a separate solar panel, and my only complaint was that the panel stopped charging the camera after about six weeks. There’s now a version with a built-in solar roof, which has done an excellent job keeping things charged during its six-week-long test, even in cloudy weather. The IP65 plastic body is extremely thick and sturdy, and unlike lighter-weight models, it’s designed to hold up in more extreme weather.

The app is easy to navigate, and the whole setup is fully functional without a Kiwibit Plus subscription ($4/month or $47/year, purchasable through the Kiwibit app)—it even includes AI identification as a base feature, and it’s pretty decent. However, Kiwibit Plus is necessary to access all features, mainly extended 60-day storage and the ability to record up to three minutes of video if a bird is doing something interesting, which is a unique feature among smart feeders and one I discovered I love. (Nothing more frustrating than having a video cut off right as a bird is about to do something funny.) If you’ve tried other smart feeders and found them lacking, this one costs a bit more for what it is, and it’s almost never on sale, but if you know you like having a smart feeder, I think it’s worth the investment. Note, however, that it only works on 2.4 GHz Wi-Fi, and the warranty is half the length you get from competitors.

Best Connectivity

WIRED

  • Runs on 2.4 5 GHz and 5 GHz
  • 4K Ultra HD video
  • Solar panel stays charged even in cloudy weather

TIRED

  • Heavier than most smart feeders
  • AI is still just OK
  • Subscription now required for all features

Camojojo’s original Hibird feeder has long been a reliable model in my testing stable, unique for its ability to run on both 2.4-GHz and 5-GHz Wi-Fi bands—almost all smart feeders are 2.4 GHz only—and this year saw the debut of an upgraded model, the Hibird Pro. This one has built-in solar panels, an option for pole mounting, and supposedly improved AI identification, though it still frequently misidentifies even common birds in my West Coast backyard as East Coast species. The app is not as streamlined or user-friendly as Birdfy’s or Birdbuddy’s, but it’s still easy enough to navigate, with options for changing video length (default is 10 seconds) or viewing in slo-mo. Video is the default media type it saves, though this is 4K Ultra HD. Without a subscription, you can’t search past videos by bird, and cloud storage is capped at 5 GB over 60 days, though the feeder does come with a 128-GB SD card. You’ll also get “smarter” chats with the app’s AI Q&A function, “Dr. Bird,” and the ability to share across two devices ($45 year/$4 month).

I appreciate the generous 1.5L seed hopper, though this, combined with the solar panel and battery, makes this one heavy feeder. When filled, it tips the scales at 5 pounds, so if you do pole mount, you will need to use both included hose clamps. I also wouldn’t attempt to mount it on anything unstable. Other Hibird features transferred to the Pro are the assembly screws having little handles on them, so you won’t need a screwdriver, and a chunky IP66 plastic body. It was subjected to a little bit of squirrel chewing during my test, but still held up well.

Best Smart Hummingbird Feeder

Birdbuddy

Pro Smart Solar Hummingbird Feeder

WIRED

  • Fun and feature-rich app usable without a subscription
  • Built-in solar panel works great
  • Easy to clean and refill

TIRED

  • Camera doesn’t always capture all birds

Birdbuddy is known for its user-friendliness and thoughtful and fun app, and its new Pro Smart Hummingbird Feeder is no exception. Everything about its use is intuitive and easy. AI identification, 5 MP photos, 2K HD video with slo-mo—everything you need is included out of the box. A subscription is optional to unlock features like family sharing and a higher bit rate, but the feeder is perfectly usable without it. There’s also no auxiliary solar panel to worry about, as it’s built into the roof. Pairing with your phone is a cinch, integrating it into the Birdbuddy app with other feeders is a snap, and even filling it is no problem—unlike other hummingbird feeders that have weirdly cavernous capacities and/or need to be filled upside down, the Birdbuddy’s bottom screws off and holds a reasonable 1.75 cups of liquid. This is more important than you’d think, as Cornell Lab of Ornithology points out that the easier it is to clean a hummingbird feeder, the more likely you are to do it often and well.

It also comes with extra plastic flowers and a little brush to clean them with, and the app sends reminders as to when it’s time to clean. You’ll also find fun, seasonal touches in the app, like the ability to send digital bird holiday cards with your pics, or a tool to superimpose hats, clothes, and various accessories on the birds, which is actually funnier than it sounds. However, as with the Birdbuddy Pro seed feeder, below, the big downside is that the feeder’s sensor doesn’t always pick up every bird that visits, which can definitely be a bummer when you see something interesting out the window but it doesn’t show up in the app.

A Unique Smart Birdhouse

Birdfy

Nest Polygon Smart Birdhouse

WIRED

  • User-friendly app that compiles shareable “stories”
  • No subscription needed to use
  • Remote control allows troubleshooting without disturbing birds
  • Interchangeable hole sizes to attract different bird species

TIRED

  • Some connectivity issues
  • Our test model attracted no birds
  • Varnished interior and large cavity size may be off-putting, and audible camera click when going live could scare curious visitors

Birdfy’s Polygon Smart Birdhouse isn’t the first smart birdhouse on the market, but it is the most interesting-looking. The parallelogram-esque, turquoise-paneled shape won a Gold award at 2024’s French Design Awards, and it’s easy enough to mount on a pole, fence, or tree. All the camera equipment is located in an easy-to-open rear hatch, and there’s even a remote control at the end of a 10-foot cord to be able to charge (though it has a built-in solar panel, so you likely won’t need to) or reset the 1080p camera.

It’s simple to integrate with the easy-to-use Birdfy app, which is ready and waiting to assemble a bird’s shareable “story,” from assembly of the nest to hatching to fledgling, and finally “the end,” when the nest is abandoned for the season. Note that the camera does emit an audible click whenever it’s triggered by movement or the app, and the inside is a little larger than most birds would naturally gravitate to, though I did like that it comes with interchangeable hole sizes to interest different species. We did have a few assorted connectivity issues, and our test house didn’t attract any visitors this year, but a project director for Cornell Lab of Ornithology’s NestWatch said it should only be a matter of time.

Best App

  • Screenshot courtesy of Kat Merck

Birdbuddy

Smart Bird Feeder Pro

WIRED

  • Fun and feature-rich app
  • Built-in solar panel works great

TIRED

  • Camera doesn’t always capture all birds

Birdbuddy’s Pro model sports a snazzy new HDR camera that can also shoot 2K HD video with slow-motion capability. In addition to having a visibly larger and more advanced lens, the camera’s now got a larger focus range, 122-degree field of view, and high-fidelity microphone. (A subscription to Birdbuddy Premium for $70 a year unlocks 2K Ultra with a higher video bit rate, allowing for richer colors, sharper images, and less background noise—plus the ability to set alerts for sick or injured birds, among other things—but it’s perfectly usable without this. )

The photos aren’t nearly as impressive as those by competitors like the Birdfy Pro Duo, Camojojo Hibird, or Kiwibit Beako, and the camera, frustratingly, only captures a handful of the birds that visit. (The non-solar version is occasionally flagged as a frequently returned item on Amazon due to both this and charging issues, so I recommend the solar version.) However, Birdbuddy’s app is a consistent standout, with a user-friendly design and plenty of helpful alerts, like if a cat is detected nearby, or if it’s time to clean the feeder.

It also serves you insights gathered over time, like what time certain species seem to prefer to visit. (Finches apparently like to visit my yard at 10 am daily.) The Birdbuddy also “sleeps” at night and does not seem to emphasize capturing photos of people, so it wouldn’t make a good choice to double as a security camera, and there are also unique seasonal features like the ability to send holiday cards or “dress up” visiting birds with hats, glasses, and sweaters. (It is funnier than it sounds, really!) Both Birdbuddys work with 2.4-GHz Wi-Fi only.

Another Birdbuddy downside is the infuriatingly small, hinged opening for filling the 4 cups’ worth of seed. The feeder comes with its own spouted cup, but I have yet to fill the feeder without making an enormous mess. I also tested the 3-in-1 Nutrition Set ($39), which includes a screw-on tray that can variably become a water fountain, jelly dish, or fruit stake for fruit-loving species like orioles. I’ve used it as a jelly dish and water fountain and found that it blocks enough of the perch area that birds tend to shift out of camera view to avoid it. However, this feeder is still worth it for those who like a more streamlined app experience and/or want to take advantage of some of its unique sharing features, especially Premium’s ability to share your feeder livestream with others.

If You Want to Use an Existing Bird Feeder

WIRED

  • Flexible design allows you to use an existing bird feeder
  • High-quality photo and video
  • Works with 5 GHz Wi-Fi

TIRED

  • Only has 90-degree field of view
  • Only comes with a wall mount
  • Solar panel has to be mounted separately

If you have an existing bird feeder you like, or are interested in building your own and are just looking for a camera, Hibird’s stand-alone DIY feeder camera is for you. It’s compatible with both 2.4-GHz and 5-GHz Wi-Fi bands—a rarity for bird feeder cameras—and the cute green owl face streams the same 4K HD video and 1080p pics as the bigger Hibird feeder, above. There is a subscription tier with features like increased storage, but the camera is still usable without it. There’s an auxiliary solar panel included for charging, and you can mount it via its ¼-inch nut on the included bendable arm and bracket, or jury-rig a custom solution. It pairs seamlessly with the Hibird app, with access to AI (which is just OK), livestreaming, and the Dr. Bird ChatGPT-like feature, where you can ask bird-related questions. (The answers are corny and not as granular as they could be, but it still could be useful for some.)

A Truly Squirrel-Proof Design

TT Nature

Squirrel-Proof Metal Bird Feeder

WIRED

  • Design really deters squirrels
  • Can be pole-mounted

TIRED

  • Design also deters larger and even medium-sized birds
  • App is not user-friendly and requires a subscription
  • Solar panel must be mounted separately

Let’s get the bad news out of the way first—the app for this feeder is not good. Not only is it suspiciously called “Birdty,” it’s not intuitive to navigate and requires a subscription to access all features—including AI identification, which is terrible. I have also seen this feeder body (TT Nature offers it in green or red) sold from time to time under other Amazon insignias, so it’s not unique to this brand. However, those usually have solar panels attached to the roofs, from which squirrels can hang upside down to avoid tripping the spring-loaded perch. This one leaves off the panel (there is one that can be mounted separately, but it’s not possible when the feeder is pole-mounted, which is what I recommend), but it doesn’t need it, as the charge from the 5,200-mAh battery lasts well over a month.

I had my test unit sited on a pole with a baffle far from fences and overhanging branches, and though an occasional squirrel would still manage to find the feeder, the spring-loaded perch mechanism worked as intended—a squirrel tries to sit, and a bar flips up to block access to the seed. (There’s also a squirrel alarm feature that can be toggled on and off in the app, but in my experience, those never work.) I have seen squirrels try to chew through the sides, but given that the body is metal, their efforts are fruitless.



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Personal data of thousands stolen in attack on London councils | Computer Weekly

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Personal data of thousands stolen in attack on London councils | Computer Weekly


The Royal Borough of Kensington and Chelsea (RBKC) in Greater London is in the process of contacting households across the borough after establishing in December that personal data on thousands of residents was stolen in a cyber attack on shared systems operated by the council.

Over a month after the incident, several services remain disrupted or are operating in a limited capacity. Residents may experience longer service response times, difficulties with revenue or benefits processing and delays to payments and Direct Debits, and issues with housing and social care.

RBKC did not reveal the precise nature of the data it knows to have been exfiltrated, but council leader Elizabeth Campbell told the BBC that RBKC was being proactive in informing people who may be potential victims.

“We decided to go out immediately and say to people this is what’s happened, this data has been copied and it has been taken and you should be aware therefore you are at risk,” she said.

“We are now going through all the documentation to see if there are specific places where we know that someone’s been at risk – and then we will contact them directly.”

In the meantime, RBKC is directing residents to follow established advice and guidance from the UK’s National Cyber Security Centre (NCSC) on protecting oneself from cyber criminal activity such as digital fraud or identity theft, and staying safe online.

Residents should be especially alert to unexpected emails or messages asking for financial or personal information – particularly those that imply a sense of threat or urgency; ignore any unsolicited attachments or links; and interrogate any inbound contacts from individuals purporting to be from RBKC Council who ask for sensitive details.

Keven Knight, CEO of Talion, a managed security services provider, said: “It’s not clear exactly what data was compromised, but given that councils hold highly sensitive personal information on residents … it could provide an attacker with the opportunity to craft highly convincing and tailored phishing correspondence that could be used to dupe victims further. 

“One of the other major concerns is that this type of data can’t be easily changed, so once it lands in an attacker’s hands, it stays there forever.

“Residents are therefore advised to be extremely cautious of any correspondence around the incident – whether coming in via email, phone calls or post. All victims have this breach in common, so it is likely attackers will use the incident as their first opportunity to dupe victims,” said Knight.

Daily attacks

RBKC said it was dealing with cyber crime and related issues almost daily, highlighting that it stopped and isolated over 113,000 phishing attempts against its systems in the third quarter of 2025 alone.

“It is not unusual for councils and other public sector organisations to be targeted in cyber-attacks – especially by criminals looking for personal information or sensitive data,” a spokesperson said. “In fact most local authorities are under constant attack. In 2024, the local government sector reported over 150 incidents to the Information Commissioner’s Office.”

The council still believes that thanks to the nature of the attack and the data involved it will take several months to complete its investigation and remediation.

Meanwhile, the wider investigation into the incident, drawing in RBKC’s neighbouring councils, Hammersmith and Fulham and the City of Westminster, continues.

All three councils share access to as-yet unspecified IT systems owned by RBKC, and prior to the festive break, Westminster City Council also confirmed that its “potentially sensitive and personal” data was also exfiltrated by the unnamed threat actors.

Strategic limits

Dan Panesar, chief revenue officer at data protection and risk mitigation (DPRM) specialist Certes, said it was “particularly uncomfortable” that breaches continue to hit organisations such as RBKC and its neighbours given the UK government has ploughed millions of pounds into cyber defences.

Unfortunately, RBKC’s experience highlights the strategic limits of a defensive approach to security, he suggested.

“Local authorities hold some of the most sensitive data in society, social care, housing and safeguarding records and once that data is copied, no amount of ‘containment’ can reverse the damage,” said Panesar. 

“The real issue is strategy. Public-sector cyber defence is still overly focused on keeping attackers out, rather than assuming compromise and making stolen data unusable. Until those changes are made, these breaches will continue regardless of how much is spent on perimeter controls.”



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Google Is Adding an ‘AI Inbox’ to Gmail That Summarizes Emails

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Google Is Adding an ‘AI Inbox’ to Gmail That Summarizes Emails


Google is putting even more generative AI tools into Gmail as part of its goal to further personalize user inboxes and streamline searches. On Thursday, the company announced a new “AI Inbox” tab, currently in a beta testing phase, that reads every message in a user’s Gmail and suggests a list of to-dos and key topics, based on what it summarizes.

In Google’s example of what this AI Inbox could look like in Gmail, the new tab takes context from a user’s messages and suggests they reschedule their dentist appointment, reply to a request from their child’s sports coach, and pay an upcoming fee before the deadline. Also under the AI Inbox tab is a list of important topics worth browsing, nestled beneath the action items at the top. Each suggested to-do and topic links back to the original email for more context and for verification.

Courtesy of Google

Despite the continued spread of generative AI features, the underlying reliability of these tools remains iffy. Back in 2023, when Google’s chatbot was still called “Bard,” I tested the company’s nascent Gmail extension that tried to summarize my messages and search through the inbox for insights. At the time, this extension was a complete bust, with a bevy of incorrect responses.

Since then, Google has worked to better its base AI model, called Gemini, and integrate those improvements into its suite of existing software services, including Gmail as well as Search. Despite the company’s advances in AI, current Gmail users are still shown a disclaimer stating that Gemini “can make mistakes” when attempting to search an inbox and answer questions.

Courtesy of Google

For users who are concerned about their privacy, the information Google gleans by skimming through inboxes will not be used to improve the company’s foundational AI models. “We didn’t just bolt AI onto Gmail,” says Blake Barnes, who leads the project for Google. “We built a secure privacy architecture, specifically for this moment.” He emphasizes that users can turn off Gmail’s new AI tools if they don’t want them.

At the same time Google announced its AI Inbox, the company made free for all Gmail users multiple Gemini features that were previously available only to paying subscribers. This includes the Help Me Write tool, which generates emails from a user prompt, as well as AI Overviews for email threads, which essentially posts a TL;DR summary at the top of long message threads.

Courtesy of Google

Subscribers to Google’s Ultra and Pro plans, which start at $20 a month, get two additional new features in their Gmail inbox. First, an AI proofreading tool that suggests more polished grammar and sentence structures. And second, an AI Overviews tool that can search your whole inbox and create relevant summaries on a topic, rather than just summarizing a single email thread.

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Courtesy of Google



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