Connect with us

Tech

Some major Australian towns still have poor phone reception—it’s threatening public safety

Published

on

Some major Australian towns still have poor phone reception—it’s threatening public safety


by James Meese, Amber Marshall, Holly Randell-Moon, Jenny Kennedy, Rowan Wilken,

Dubbo is a major regional centre but suffers from poor reception. Credit: Maksym Kozlenko/Wikimedia

Australians rely on their phones and the internet for education, business, socializing and in emergencies. And as Optus’ recent Triple Zero outage highlights, the consequences of a network outage can be fatal.

But the problems go beyond Triple Zero. The latest annual report from the Telecommunications Industry Ombudsman, released earlier this week, shows a spike in complaints about network connection issues compared to last financial year. For example, there was a nearly 70% increase in complaints about “no phone or .” Complaints about “poor mobile coverage” also increased more than 25%.

When it comes to connectivity problems, we often think about remote environments such as inland cattle stations or Indigenous communities in central and far north Australia. Or how , affordability and age might impact access.

However, across various research projects looking at digital inclusion, we have found a policy blind spot, where populations residing in certain suburban and regional areas have poorer connectivity outcomes than remote areas.

These people experience ongoing problems with network connection despite living in locations that look good on paper. This could be because of local infrastructure gaps or compounding . We call this group “the missing middle.”

Until now, the absence of a clearly defined category has made it difficult to capture or report on their experiences systematically.

What is ‘digital inclusion?’

Digital inclusion is about ensuring all Australians, no matter who they are or where they live, have access to affordable, quality telecommunications and internet, and possess the skills necessary to benefit from these connections.

The issue is even more important as we face a changing climate, with telecommunications playing a crucial role in emergencies and during natural disasters.

Our research from 2023 on emergency preparedness with rural residents showed the importance of ongoing telecommunications connectivity—especially during emergencies.

People participate in online community forums by keeping each other informed about conditions and contacting emergency services such as Triple Zero if they need to during the disaster. Afterwards, they use the internet to apply for financial assistance online.

Of course, natural disasters do not discriminate. Recent cyclones, floods and bushfires have impacted urban areas, as well as the outer edges of cities and key regional centers.

A good location doesn’t equal good connectivity

These combined forces have ensured telecommunications policies consistently focus on access. But access is just one component of Australia’s connectivity needs.

Through various interviews, focus groups and fieldwork across urban, regional and rural Australia from 2021–24 we have found that location alone doesn’t determine how good connectivity is.

In fact, some fare better than outer regional areas when it comes to telecommunications connectivity. This indicates geography isn’t the only factor affecting people’s level of digital inclusion.

Instead, compounding factors are determining whether or not people are digitally included.

For example, some people may not have enough money to afford appropriate connectivity to meet basic needs, needing two SIM cards to manage two unreliable networks. Infrastructure investment can also be patchy. A major regional town might have excellent coverage, but satellite towns could have a much poorer experience.

Urban networks can also taper off before reaching new builds on the edge of cities. Other people may have simply purchased a house amid inhospitable terrain, which can impact whether satellite internet services such as Starlink can be installed.

Voices from the ‘missing middle’

Experiences of 5G mobile consumers in suburban and regional Victoria we spoke with in 2024 give us some sense of this “missing middle” population.

One participant from Gippsland said, “I can be in the main street of a main regional town and not have reception.”

Another participant said it was “less than ideal” that in the area between two towns “there’s still patches where we don’t get reception.” Echoing this, another participant said they felt it was reasonable to “expect to be able to drive from Gisborne to Kyneton [a distance of 30km] and not drop out on a phone call three times.”

These issues were not the sole preserve of those living in regional areas. Someone from a new housing development on the outskirts of Melbourne told us there was barely any mobile coverage in the area and said their phone was “just not usable.”

Dubbo is another example. While some major regional cities are well-connected, this major town in the central west of New South Wales is also part of the “missing middle.”

First Nations organizations there experienced slow and unreliable . This impacted their capacity to service the area. Drops in coverage resulted in double handling of work. For example, land surveys would often need to be written by hand on site, then converted to digital forms back in a place with better connectivity.

A targeted approach

Lots of work has been done in recent years to improve connectivity across Australia.

Since the National Broadband Network (NBN) was completed in 2020, more fixed line services—where a connection is installed in the home (like an NBN box)—have been made available in rural towns.

The federal government’s flagship infrastructure projects—such as the Regional Connectivity Program and Mobile Blackspot Program—have also steadily improved digital inclusion in many locations over the last decade. Starlink and the NBN’s satellite internet service SkyMuster are new entrants, providing a new connectivity option for people who live in the right locations (and can afford it).

However, current policy approaches to patching up connectivity gaps minimize the scale of the missing middle.

This is the result of several factors. First, a failure to understand the different needs of the local and visitor populations who use digital services. Second, fragmentation across telecommunications options (NBN, mobile hotspotting and Starlink). Third, a need to account for overlapping disadvantages.

We need to look beyond location or access, and develop a robust account of the “missing middle.”

Doing so requires policymakers and researchers to focus on areas with mixed and complex connectivity needs. Importantly, this kind of shift will help policymakers target the needs of these Australian telecommunication consumers.

Provided by
The Conversation


This article is republished from The Conversation under a Creative Commons license. Read the original article.The Conversation

Citation:
Some major Australian towns still have poor phone reception—it’s threatening public safety (2025, October 18)
retrieved 18 October 2025
from https://techxplore.com/news/2025-10-major-australian-towns-poor-reception.html

This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no
part may be reproduced without the written permission. The content is provided for information purposes only.





Source link

Tech

‘STAGED’: Conspiracy Theories Are Everywhere Following White House Correspondents’ Dinner Shooting

Published

on

‘STAGED’: Conspiracy Theories Are Everywhere Following White House Correspondents’ Dinner Shooting


In the immediate aftermath of the attack on the White House Correspondents’ Dinner on Saturday night, influencers, pundits, and random posters lit up social media platforms like X, Bluesky, and Instagram with conspiracy theories about the attack and the alleged shooter.

Both left and right-wing accounts claimed, without evidence, that the attack was staged.

President Donald Trump, Vice President JD Vance, and dozens of other high-profile administration officials and journalists were attending the dinner at the Hilton hotel in Washington, DC, when a suspect, later identified by media reports as Cole Tomas Allen from California, allegedly ran past security towards the event. He was detained by law enforcement while the president and vice president were evacuated. Police said that they believe Cole acted alone, but did not expand on who his intended target was or what his motive may have been. “We believe the suspect was targeting administration officials,” acting attorney general Todd Blanche told NBC’s Meet the Press on Sunday morning.

On Bluesky, which has a predominantly left-leaning user base, many people simply wrote the word “STAGED” over and over again, echoing the response to the Trump assassination attempt in Butler, Pennsylvania in 2024.

On X, many claimed the shooting was staged as a way to bolster support for Trump’s plan to build a new ballroom in the White House. The president referenced the ballroom in a press conference after the incident and a Truth Social post on Sunday morning. Many prominent online Trump boosters echoed the need for the ballroom, including far-right podcaster Jack Posobiec, Libs of TikTok creator Chaya Raichik, and Tom Fitton, the right-wing activist who runs Judicial Watch.

Their quick response, conspiracy theorists claimed, was evidence of a coordinated campaign following the shooting. “Is this another staged event,” one X user asked in a post that has been viewed more than 5 million times.

Other social media users who claimed the incident was staged pointed to a Fox News clip that featured the station’s White House correspondent Aishah Hasnie speaking from the Hilton hotel. Hasnie told viewers that prior to the shooting, press secretary Karoline Leavitt’s husband allegedly told her “you need to be very safe,” before the call was cut off.

“Fox News just cut one of their reporters off as they seemed to indicate the shooting was a pre-planned false flag,” one X user wrote in a post that has been viewed more than 2 million times. Hasnie later clarified in an X post that her cell service had cut out in a location with notoriously bad service, adding: “He was telling me to be careful with my own safety because the world is crazy. He was expressing his concern for my safety.”

“I don’t want to be fomenting conspiracies,” wrote Angelo Carusone, the chair and president of Media Matters, on Bluesky about the Fox News interview. “But I mean…this was super weird. Super weird.”

Leavitt herself was also the focus of conspiracy theories after she said “shots will be fired” in an interview ahead of the dinner, referring to the jokes Trump was scheduled to deliver. Following the attack, X users claimed the comment was “strange,” “sus,” or a “curious choice of words,” while sharing memes that suggested the shooting was staged. At least one mainstream outlet appeared to amplify the conspiracy theory as well, describing Leavitt’s comment as “eerie” and “bizarre.”





Source link

Continue Reading

Tech

Your Kindle Is Better With Accessories. Here’s Where to Start

Published

on

Your Kindle Is Better With Accessories. Here’s Where to Start



Kindle Holders

Hate holding up your Kindle? Or struggle with chronic pain that makes holding it feel terrible? These holders will literally take the weight out of your hands.

Lamicall

Gooseneck iPad Holder

This holder works for Kindles and tablets alike, and even my Nintendo Switch. The clamp base lets you attach it to tables and furniture, and it’s easy to position in front of or even above you if you wanted to lie down and read.

Lamicall

Tablet Pillow Stand Holder

If you want something that’s freestanding, this pillow tablet stand holder works great for a Kindle. I use it on the couch, and I can sit up or lounge back and adjust the stand arm to suit my position. There are also two built-in cup and snack holders. Lamicall says they’re food safe, but I just use it to hold my tea mug and phone.


A Freestanding Charger

Looking to keep your Kindle charged without adding another cord to the floor of your desk or bedside table? Same. Here’s a more stylish solution if you have one of the Signature editions.

Anker

Wireless Charging Dock for Kindle

This wireless charging dock is made by Anker for Kindles, specifically for Kindle Paperwhite and Colorsoft’s seven-inch Signature editions. Those versions have wireless charging capabilities, and this stand takes advantage of that with charging coils that line up with the back of the Kindle, where the wireless charging is. You’ll want to take off any MagSafe cases; leaving mine on made the little light on the charging dock flash until I took it off.


A Kindle Page Turner

The hottest new item to get as a Kindle lover is a page turner. They’re especially handy for holders like the ones above, where your hands aren’t already on the device, and can make for a great accessibility accessory for readers with different needs.

My biggest irritation with these devices so far is that you have to charge them both individually, and if one runs out of battery, the whole thing is useless. I also don’t love that the turner does tend to block at least one letter while I read, and you can’t place it on the lower or upper margins since it’ll activate the menus instead of turning the page. Still, it makes reading ultra comfortable, especially for my strained wrists.

Here’s my favorite one so far, that’s been solid at holding a charge, and next I’m testing this remote ($15) with a wearable ring clicker instead of a remote.



Source link

Continue Reading

Tech

California Engineer Identified in Suspected Shooting at White House Correspondents’ Dinner

Published

on

California Engineer Identified in Suspected Shooting at White House Correspondents’ Dinner


A 31-year-old engineer and computer scientist was identified by media reports and President Donald Trump as the suspected shooter at the White House Correspondents Dinner on Saturday night.

Cole Tomas Allen, of Torrance, California, was apprehended following the firing of shots at the Washington Hilton, where Trump was scheduled to deliver remarks to a ballroom full of journalists, cabinet officials, and Hilton staff. Allen’s name surfaced in media reports shortly before Trump posted two photos of a suspect following his apprehension. The person in the photos Trump posted matches photos of Allen.

In dramatic scenes, several shots were heard outside the ballroom, after which Trump and Vice President JD Vance were immediately rushed off the stage by the United States Secret Service. In the immediate aftermath of the shooting incident, it briefly appeared as if the event would proceed—Trump posted “LET THE SHOW GO ON” on Truth Social—but the event was eventually shut down.

According to the Metropolitan Police Department, the suspect “charged” a Secret Service checkpoint at the Hilton hotel, and was intercepted by agents. MPD interim chief Jeffery Carroll said the suspect was carrying a “shotgun, handgun, and multiple knives.”

At a White House press conference following the shooting, Trump said one United States Secret Service agent was shot but saved from serious injury by his bulletproof vest. Trump said the agent, who was not named, is “doing great” and in “great shape.” No other injuries were immediately reported.

The suspect was later transported to a local hospital “to be evaluated,” according to Carroll, who said he appears to be a “lone actor.”

Around the time Trump’s press conference began on Saturday night, he posted a picture on his Truth Social account appearing to show the suspected shooter on the ground, with his hands restrained behind his back, and a foil warming blanket covering the lower half of his body.

A WIRED review of public databases shows a seemingly minimal online presence associated with Allen’s name. According to his LinkedIn profile, he graduated from Caltech in 2017 with a bachelor’s in mechanical engineering and from California State University Dominguez Hills in 2025 with a master’s in computer science. An apparent photo of Allen that appears on Caltech’s website identifies him as a member of the school’s Mechanical Engineering 72 class, described by the school as a “two-term engineering design lab” for building robots and autonomous vehicles. His name is also listed in a 2025 Dominguez Hills graduation program. A search in a public facial recognition database returns only two images, both apparently of him as an undergraduate.

According to the alleged shooter’s LinkedIn profile, he has been employed part-time since March 2020 at C2 Education, a private company that helps students prepare for the SAT and ACT exams. In December 2024, C2 Education said in posts on LinkedIn and Facebook that he was the company’s “December Teacher of the Month.”

Since 2018, the suspected shooter has self-identified on his LinkedIn profile as a “self-employed” indie game developer. He appears to have released an “atomic fighting game” called Bohrdom on Steam in 2018. The game was advertised using accounts on YouTube and X that appeared to have little to no following. The caption for a trailer of the game describes it as a “non-violent, skill-based, asymmetrical fighting game loosely based on a chemistry model that is itself loosely based on reality.”

C2 Education and did not immediately respond to requests for comment. When reached for comment, the Metropolitan Police Department referred WIRED to a video of its public press conference.



Source link

Continue Reading

Trending